WEBVTT

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What's up?

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How are you doing?

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Hey, guys.

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How's it going?

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Good.

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How are you?

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We're good.

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We're doing well.

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I'm just going to let everybody in here.

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A couple people joined us.

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David.

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Sweet.

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We're going to show you some of the courses stuff today.

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I think I know that's something that you've

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been asking about as well.

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So we'll demo that.

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I kind of just walked through that today.

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Hey, David.

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How are you doing?

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Hello.

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Hello.

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Can you hear me?

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How was Italy?

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Portugal?

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Italy, Greece, and Portugal.

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Oh, nice.

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It was, yeah.

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It was long and involved.

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You took like your whole family.

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Basically, I saw you guys hanging out with them

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for a couple of days.

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That was fun.

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Yeah, that's fun.

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They said they had fun.

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Yeah.

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There was a lot of great moments and everything.

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But travel period is hard.

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But then European travel, it can be brutal.

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Yeah.

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So we had a great time, though.

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Nice.

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Cool.

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Well, I'm going to just jump in real quick.

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Today, we're just going to talk through going

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to do like a live build of a course in the new course tool.

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And we made some changes to it.

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The last couple of weeks, those are going live,

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I think, today or tomorrow.

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We've got a couple of things we're cleaning up.

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But I'll go ahead and just show kind

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of how it will be working.

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And of course, if anyone, like I know Aaron probably

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would want to see some of this.

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So we'll just we'll have this clipped up

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and have a video we can share.

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So previously, this is just our little developer demo accounts.

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We can make some test things here.

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We had like the curriculum, or some people

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called it training tab here, where you just

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see like the list of things.

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That's kind of what's being used for most groups

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like this, like this curriculum.

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And we have all these just kind of modules

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just right in straight into content.

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So it's really just one course.

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And this is still pretty useful if you just

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have a single course for a group.

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But I'll show you kind of how the new one will work.

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The first thing you'll do just to turn it on is going to be.

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Sorry, let me grab.

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Oh, no, I'm going to jump in here real quick.

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So you'll go to your dashboard and actually turn it on.

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And you'll see the new courses.

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That is live today.

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There's still a few little like user experience things

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that we're pushing today and tomorrow

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around like uploading videos and things like that.

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But you'll go to a group, find your group

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that you want to add courses to.

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And then you'll see it right here, courses.

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And we've just got the word beta next to it,

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which we'll probably remove this week as well.

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So just turn it on.

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And you can technically have both like the training

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tab turned on and that if you wanted to.

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There's no limitations on that.

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But you could just turn this one on.

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And that will actually just add the tab here, courses.

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So when I go into courses, what you see here

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is how you're going to edit it as an admin.

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But it's also how the users are going to see it.

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So they will see a grid like this.

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The only difference is you have a button

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that says new course.

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So we try to keep the experience the same.

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So you're not having to like jump between a dashboard

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and the actual course itself.

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So you can kind of see how it's looking as you build.

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So I'll go ahead and just make a new course.

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We're going to call this like we're

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going to call it the Productivity Hacks 101.

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We can write something here.

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So we'll just say, let's see if this works.

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This is a course that will tell you

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a little bit about how to be super productive

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in this community.

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There you go.

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If you guys aren't using transcription tools,

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you should.

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This one is awesome.

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I'll drop it in here.

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It's called, let me find it for you, Talktastic.

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I'll put that in the chat.

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But this is my new favorite tool.

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So you don't have to like sit there and type stuff out.

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OK, so you could upload an image if we wanted to here.

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I'll go and just jump in a quick demo.

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Where's my?

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images.

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Is that image there would be the default of the group?

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This is the group, yep.

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So,

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we'll just put this picture of a mountain.

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And the other option here is you can choose,

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do you want this to be something that's part of the group?

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Or is it something that you want it to be private?

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So, I know that some of you guys are building this out

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and you don't necessarily want this to be public

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right out off the gate.

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So one thing you can do

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is just flip this into a private mode

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where you can add specific members

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and then just don't add anyone and no one will see this.

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And when you're done building it,

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you can come in back and flip it into the group option.

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So, think of this like Google Docs,

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where you can have it like,

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anyone with the link can see this,

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anyone who has access can edit, things like that.

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So private just means that you pick

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who's gonna be in here

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and that actually adds this members box down here.

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And I can click on this

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and I can search for my members in this group

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and invite them.

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And, or if you hit the group,

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it just means everybody who has access

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to this particular program, this group,

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everybody in the group will get it.

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And it says it down there,

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all group members will have access to this course.

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You flip it over and it just says no members added yet.

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So I'll just leave it in private mode for now.

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And there's our little course.

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So we can kind of see how it's gonna look

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and we can click into it.

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And you can see it's got the word private right there.

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So you can see that it's not shared

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with the rest of the community.

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We'll click into it.

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And the first thing we'll do is hit like

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at our first module.

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So I'm gonna say like,

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these are gonna be best like tech hacks, best tech.

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Just making this up as I go.

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Then we have this other option here,

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just hit add lesson.

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So you've got this module here.

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I'm gonna add lesson.

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And we're gonna say like how to use Notion, right?

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And then here we'll just write.

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So you got some bullet points.

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You can format things a little bit in here.

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There's a little way you can do that.

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Let me just turn this off.

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See, Notion is one of the coolest tools.

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You should use it.

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You can organize your documents and search for everything.

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If you are managing a business,

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this is a great way to store all of your SOPs

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or playbooks for your entire team.

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And just paste it in there.

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Okay, there it is.

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Just took a second.

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So yeah, if you don't have Talktastic,

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it's an AI like transcription thing

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and any app that you're in,

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it just is super helpful to do quick reps.

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So then you'll go to the lesson here

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and you can actually upload a video file

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or you can embed like a YouTube link.

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You can also add like a button.

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If this is just like a lesson

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where you want to download something,

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you can do that as well.

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Like I just wanna upload a PDF

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or I wanna have them like,

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let's say it was gonna be to like schedule a demo

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or something, you could put that in

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or schedule like a calendar link or something.

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We've got just an external URL as well and then searchy.

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So I'll just go here.

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Gonna just throw this in.

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I'm gonna grab a random-

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So yes, let me show you that in a second.

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So we actually have a new thing called attachments.

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This is kind of, I think what you're probably gonna want.

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So we'll let this upload

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and then you can have like a lesson

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that's all it is is just go to this other thing.

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It's just like just one call to action.

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It's just gonna be a big giant button

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but we also have this thing called attachments.

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So you could have a video at the top

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and then you could have multiple attachments.

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So let's say like I've got my lesson

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and then I wanna have worksheets or Google sheets

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or things I wanna link to.

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You can have as many attachments

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as you want in a single lesson, right?

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So I'm gonna go here and let's hit upload.

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So you can choose for your attachment

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to be either some file like a PDF of some sorts

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or you can send it to be a URL.

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So here I'll pick a PDF.

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I have my little PDF example.

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So this will upload, and then I can name this like, you know, my worksheet, and hit save.

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Okay, so you can have that there, and you can add another one that says, like, I'm going

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to link this.

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Okay, so this one's a link, that one's going to a PDF, okay?

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So I think this is good to go, that's my whole lesson, so I've saved that.

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So that's saved.

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I can then go into the view mode, and then you'll see, like, I've got how to use Notion

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is my first lesson here, which has the video.

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It has this, and then it has an attachments tab here, and I can get to either one of those

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attachments.

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So if I clicked on this, now it goes to that.

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If I click on this one, it goes to the PDF that I example showed.

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So people can still, of course, mark things as completed, watch the video.

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We've moved the comments out to the right, so it's not, like, underneath like it was

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before.

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So it makes it a lot easier to kind of watch what you're doing here, and you can kind of

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leave chat here, like, cool.

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So same chat as before, it's just shifted a little bit to the right, and then when you're

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on mobile, it will kind of go back underneath there.

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So that's the lesson, and you could just keep going.

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You could flip it back into edit mode, add another lesson, like how to use Slack, and

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we'll go down here.

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You could add a lesson or whatever, attachments and so forth, so you could just keep adding

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content here.

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And so those will all be for, let's say, like, the best productivity apps, and then you could

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have another thing that's like an AI tools one, and then we can add lessons in here saying

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like things like this, so hit save.

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So we kind of have, like, a module up here, and then, like, different lessons.

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So a lot faster to kind of build it like this, and you can kind of see it start to take shape

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here, and you can flip it back into view mode, and you'll see kind of how this works.

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Some of the features as well, like when you click on how to use Slack, it's going to take

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it right into this, and when you click back over to this, the menus aren't, like, opening

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and closing like they are.

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There's just little enhancements like that where we can kind of jump between these things.

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Of course, I didn't upload any content, so whatever picture I left for the default courses

262
00:13:02.640 --> 00:13:03.640
– actually, no, that's not it.

263
00:13:03.640 --> 00:13:05.600
It looks like it's just a sample image.

264
00:13:05.600 --> 00:13:07.800
We'll fix that.

265
00:13:07.800 --> 00:13:15.080
So when you – yeah, if there's no image, it'll just probably pull in the course graphic

266
00:13:15.080 --> 00:13:17.080
up here.

267
00:13:17.080 --> 00:13:19.080
So cool.

268
00:13:19.080 --> 00:13:24.560
So that's, like, just a very quick demo, and I can dive into some questions and stuff on

269
00:13:24.560 --> 00:13:28.880
anything you have.

270
00:13:28.880 --> 00:13:35.520
When we enable the course feature on there, will the users see that in their menu, or

271
00:13:35.640 --> 00:13:41.800
is there a way to hide that until we have the courses ready?

272
00:13:41.800 --> 00:13:46.360
We don't have a way – that's a good question.

273
00:13:46.360 --> 00:13:47.680
We can think through that.

274
00:13:47.680 --> 00:13:51.480
I'll talk to – we'll talk to Carolina, see if we can figure out a little workaround.

275
00:13:51.480 --> 00:13:55.400
But yes, the worst thing is they could have courses, and then it would just say, like,

276
00:13:55.400 --> 00:13:57.560
nothing here yet.

277
00:13:57.560 --> 00:14:02.880
That would be, like – if you just made them all private, it should just have, like, basically

278
00:14:02.880 --> 00:14:06.160
nothing there.

279
00:14:06.160 --> 00:14:10.480
So we could create a group course and just put an image up there that says coming soon

280
00:14:10.480 --> 00:14:14.920
or something like that, that's empty, and then build the rest of it private.

281
00:14:14.920 --> 00:14:15.920
Would that work?

282
00:14:15.920 --> 00:14:16.920
It should, yeah.

283
00:14:16.920 --> 00:14:18.920
You can have the rest private, for sure.

284
00:14:18.920 --> 00:14:20.280
That would be how it could work today.

285
00:14:20.280 --> 00:14:23.920
We could probably think of a better way to, you know –

286
00:14:23.920 --> 00:14:27.680
Yeah, we can come up with, like, an empty state for courses.

287
00:14:27.680 --> 00:14:29.680
Yeah, I'm pretty sure there is one.

288
00:14:29.680 --> 00:14:30.680
Yeah.

289
00:14:30.680 --> 00:14:31.680
If there's not.

290
00:14:31.680 --> 00:14:34.680
If there's not, we can create one.

291
00:14:34.680 --> 00:14:35.680
Yeah.

292
00:14:35.680 --> 00:14:36.680
Cool.

293
00:14:36.680 --> 00:14:43.440
The other thing I'll just point to is, like, if you flip back to my dashboard, the content

294
00:14:43.440 --> 00:14:45.320
is here as well.

295
00:14:45.320 --> 00:14:52.120
So if I were to go – I think I used Notion, right, and I uploaded content.

296
00:14:52.120 --> 00:14:54.840
I think it's this one.

297
00:14:54.840 --> 00:14:58.000
That will be in here amongst all my other content as well.

298
00:14:58.000 --> 00:14:59.160
Those videos are –

299
00:15:00.000 --> 00:15:01.920
loading in here.

300
00:15:01.920 --> 00:15:03.560
This one is still getting transcoded.

301
00:15:03.560 --> 00:15:06.080
It's processing it just as normal.

302
00:15:06.080 --> 00:15:08.000
It is working from the courses.

303
00:15:08.000 --> 00:15:10.880
It will also update what's going on in here.

304
00:15:10.880 --> 00:15:13.000
But if you add content here, it does not

305
00:15:13.000 --> 00:15:16.440
work the same way going back down just because of the way

306
00:15:16.440 --> 00:15:19.040
that the databases are structured.

307
00:15:19.040 --> 00:15:22.720
We still essentially are using this dashboard

308
00:15:22.720 --> 00:15:29.960
to host all of our videos and transcode them and everything.

309
00:15:29.960 --> 00:15:35.040
So they're just going to pop in here if you need to.

310
00:15:35.040 --> 00:15:39.160
So we can't use current content in the groups

311
00:15:39.160 --> 00:15:42.560
to, in the current setup that we have,

312
00:15:42.560 --> 00:15:44.480
to just migrate them over to courses.

313
00:15:44.480 --> 00:15:46.680
We kind of need to rebuild it.

314
00:15:46.680 --> 00:15:49.720
So that would be the case.

315
00:15:49.720 --> 00:15:54.160
However, we brought this up a while back.

316
00:15:54.160 --> 00:15:55.800
And Jesse had asked, we basically

317
00:15:55.800 --> 00:15:59.600
came up with the idea of making a migration tool for you.

318
00:15:59.600 --> 00:16:01.640
It is going to be a one-way street.

319
00:16:01.640 --> 00:16:04.800
You would just move it one time to the new platform.

320
00:16:04.800 --> 00:16:07.040
So it will probably be in the form

321
00:16:07.040 --> 00:16:09.640
of a Google Sheet of some kind, where we'll hit a button that

322
00:16:09.640 --> 00:16:11.440
will pull all the lessons, let's say,

323
00:16:11.440 --> 00:16:14.320
from an existing course like this.

324
00:16:14.320 --> 00:16:16.840
I know Options Trader is huge.

325
00:16:16.840 --> 00:16:19.600
So we take all the modules, all the lessons,

326
00:16:19.600 --> 00:16:21.400
into one giant Google Sheet.

327
00:16:21.400 --> 00:16:25.120
And then you guys could arrange it and say,

328
00:16:25.120 --> 00:16:28.400
this could be getting started slash orientation

329
00:16:28.400 --> 00:16:30.080
with a few lessons.

330
00:16:30.080 --> 00:16:34.240
And then however you guys want to organize it.

331
00:16:34.240 --> 00:16:36.520
And we can hit a button and kind of push them

332
00:16:36.520 --> 00:16:40.320
all into the courses piece.

333
00:16:40.320 --> 00:16:43.080
The tricky part is not so much moving the videos around

334
00:16:43.080 --> 00:16:44.080
and the text.

335
00:16:44.080 --> 00:16:45.920
It's moving around people's status.

336
00:16:45.920 --> 00:16:49.520
Because here, I've completed three of these lessons.

337
00:16:49.520 --> 00:16:52.480
So if you moved me now to the other course platform,

338
00:16:52.480 --> 00:16:54.200
and I had marked this as completed,

339
00:16:54.200 --> 00:16:55.680
and now it's not marked completed,

340
00:16:55.680 --> 00:16:59.480
that would be a pretty terrible user experience.

341
00:16:59.480 --> 00:17:01.320
So we're not just moving the courses.

342
00:17:01.320 --> 00:17:05.720
We have to move everybody's status as well for that moment.

343
00:17:05.720 --> 00:17:09.680
So that's the crazy complicated part,

344
00:17:09.680 --> 00:17:12.119
is getting the statuses updated everywhere.

345
00:17:12.119 --> 00:17:15.920
So when people, if they're 70% through and they jump over,

346
00:17:15.920 --> 00:17:17.619
it probably will look a little different.

347
00:17:17.619 --> 00:17:20.880
Because they're going to probably be like 80%

348
00:17:20.880 --> 00:17:22.480
through course one.

349
00:17:22.480 --> 00:17:25.079
But you may have broken it into two or three courses as well.

350
00:17:25.560 --> 00:17:31.920
The goal is ultimately to have more courses that

351
00:17:31.920 --> 00:17:34.480
are smaller versus having one mega course that

352
00:17:34.480 --> 00:17:35.800
has everything.

353
00:17:35.800 --> 00:17:37.680
And it just will help people feel like they're

354
00:17:37.680 --> 00:17:40.400
making progress faster.

355
00:17:40.400 --> 00:17:45.120
Yeah, the Keynum Real Estate has over 300 pieces of content

356
00:17:45.120 --> 00:17:47.320
in four separate courses.

357
00:17:47.320 --> 00:17:49.400
So this course thing is going to be

358
00:17:49.400 --> 00:17:53.920
perfect for that curriculum specifically.

359
00:17:53.920 --> 00:17:54.400
Right.

360
00:17:54.400 --> 00:17:57.520
That would be a good one to probably start with.

361
00:17:57.520 --> 00:18:00.080
We can use that to help prototype it.

362
00:18:02.800 --> 00:18:05.680
So we probably, going back to your thing about the courses

363
00:18:05.680 --> 00:18:08.720
being hidden, we probably will turn courses on in some way

364
00:18:08.720 --> 00:18:11.600
just for admins.

365
00:18:11.600 --> 00:18:14.040
And that way we can test this.

366
00:18:14.040 --> 00:18:17.040
We can take all these things, push them all through.

367
00:18:17.040 --> 00:18:21.800
Luckily, it's not 1,100 members like some of the other groups.

368
00:18:21.840 --> 00:18:26.120
So it's not as much as far as the progress tracking goes.

369
00:18:26.120 --> 00:18:28.840
But we just have to write some scripts that will take it all

370
00:18:28.840 --> 00:18:30.640
from the one, put it into the other.

371
00:18:30.640 --> 00:18:33.240
And we'll talk to you about that when

372
00:18:33.240 --> 00:18:35.960
we get to these different, I guess

373
00:18:35.960 --> 00:18:38.280
these are abbreviated or grouped already for us.

374
00:18:38.280 --> 00:18:41.320
Yeah, those are the different courses.

375
00:18:41.320 --> 00:18:43.520
So the R is the rehabbing.

376
00:18:43.520 --> 00:18:47.560
The SB is starting your business.

377
00:18:47.560 --> 00:18:49.840
W is wholesaling.

378
00:18:49.880 --> 00:18:52.560
And then there's a get started course.

379
00:18:52.560 --> 00:18:53.880
Cool.

380
00:18:53.880 --> 00:18:55.240
Yeah, so I'll probably find a way

381
00:18:55.240 --> 00:18:57.360
to suck all these into a Google Sheet.

382
00:18:57.360 --> 00:19:01.040
And then you guys could label it or move it around

383
00:19:01.040 --> 00:19:03.680
into different sheets potentially for each course.

384
00:19:03.680 --> 00:19:05.120
And then we can hit another button,

385
00:19:05.120 --> 00:19:08.480
and it will push it through there.

386
00:19:08.480 --> 00:19:10.360
And I'll probably have another button that's

387
00:19:10.360 --> 00:19:11.840
like sync statuses.

388
00:19:11.840 --> 00:19:14.680
So you could hit a button, and it syncs everybody's status

389
00:19:14.680 --> 00:19:16.120
is probably how I'd build it.

390
00:19:16.120 --> 00:19:18.840
But that is on the roadmap, and that's

391
00:19:18.840 --> 00:19:21.200
something we're planning to do in the next week or two.

392
00:19:21.200 --> 00:19:22.960
We just wanted to get this stable

393
00:19:22.960 --> 00:19:28.080
before we started putting large amounts of content in there.

394
00:19:28.080 --> 00:19:29.520
Cool.

395
00:19:29.520 --> 00:19:34.440
And I think you had some use cases as well, David, as well.

396
00:19:37.000 --> 00:19:41.200
Yeah, the one main one right now is just on our startup.

397
00:19:41.200 --> 00:19:44.360
And the five minute start, which doesn't look like you

398
00:19:44.360 --> 00:19:47.320
have that group in there.

399
00:19:47.320 --> 00:19:50.080
I wouldn't be needing a module.

400
00:19:50.080 --> 00:19:56.600
I would just need a simple straight course.

401
00:19:56.600 --> 00:20:01.320
But I would still like to not have to use the training tab.

402
00:20:00.000 --> 00:20:05.000
Actually, I guess I might look back and forth between the Training tab and the Courses tab

403
00:20:05.000 --> 00:20:10.920
to see which one would just be a better presentation, and I think maybe the Core, I want to check

404
00:20:10.920 --> 00:20:12.000
that out.

405
00:20:12.000 --> 00:20:17.640
So it would still require me to have at least one module, is that correct?

406
00:20:17.640 --> 00:20:22.480
Well, you could, I see you started already doing this.

407
00:20:22.480 --> 00:20:23.480
That's great.

408
00:20:23.480 --> 00:20:24.480
Oh, yeah.

409
00:20:24.480 --> 00:20:25.480
Okay.

410
00:20:25.480 --> 00:20:26.480
Yeah, you do have it there.

411
00:20:26.480 --> 00:20:27.920
I just put that together while you were talking.

412
00:20:27.920 --> 00:20:28.920
Okay.

413
00:20:28.920 --> 00:20:29.920
Perfect.

414
00:20:29.920 --> 00:20:33.560
Well, I don't know what took you so long to take action.

415
00:20:33.560 --> 00:20:36.520
That's good.

416
00:20:36.520 --> 00:20:40.640
So yeah, that would be sort of an example, not all the content's actually there, but

417
00:20:40.640 --> 00:20:44.760
on that Training tab, that would be an example, just five simple steps.

418
00:20:44.760 --> 00:20:52.360
I mean, this is a part for us to be able to literally orient our initial customers just

419
00:20:52.360 --> 00:20:56.720
purchased to the app, and literally taking five minutes to do it.

420
00:20:56.720 --> 00:20:57.720
Okay.

421
00:20:57.720 --> 00:20:58.720
That's cool.

422
00:20:59.360 --> 00:21:04.080
It goes on at the point of purchase, and then the automation takes away shortly after you've

423
00:21:04.080 --> 00:21:05.080
completed it.

424
00:21:05.080 --> 00:21:06.080
That's cool.

425
00:21:06.080 --> 00:21:14.240
But the Courses section of that, or the Courses version of it, might give a little bit better

426
00:21:14.240 --> 00:21:15.240
presentation.

427
00:21:15.240 --> 00:21:16.240
I'm not really sure.

428
00:21:16.240 --> 00:21:17.240
Yeah.

429
00:21:17.240 --> 00:21:24.280
It's, you know, if you have only one course in there, you'd have to kind of land here

430
00:21:24.280 --> 00:21:25.840
and then click into this.

431
00:21:25.960 --> 00:21:33.120
So it's just an extra click, versus here, you'd be already into sort of content.

432
00:21:33.120 --> 00:21:37.600
So we can play with it, but I do want to, like, that's a very cool idea to have, like,

433
00:21:37.600 --> 00:21:41.320
an app orientation group.

434
00:21:41.320 --> 00:21:46.800
We potentially should recommend that to some other app owners as well.

435
00:21:46.800 --> 00:21:52.000
And if I use an automation that turns it on, and that's the only thing you see, like, ideally,

436
00:21:52.000 --> 00:21:55.840
like, in a pure sense, like, you would, like, get on the app, and this is the first thing

437
00:21:55.840 --> 00:22:00.520
you see, because you just purchased.

438
00:22:00.520 --> 00:22:06.280
And then, once you complete it, and hit the last step, or the last module, it says, yeah,

439
00:22:06.280 --> 00:22:09.360
you're done, whatever, click this button.

440
00:22:09.360 --> 00:22:10.360
Yeah.

441
00:22:10.360 --> 00:22:18.600
Then the automation basically, within, yeah, the form there, and then takes it away, takes

442
00:22:18.640 --> 00:22:24.480
it away, the group, and then gives you the first phase of our program.

443
00:22:24.480 --> 00:22:25.480
Nice.

444
00:22:25.480 --> 00:22:28.720
Well, I mean, it's not set up to do that, but that's the idea.

445
00:22:28.720 --> 00:22:29.720
I mean, it's, it will be.

446
00:22:29.720 --> 00:22:30.720
Yeah, yeah.

447
00:22:30.720 --> 00:22:34.320
Depending on some of the background stuff, but that's kind of the idea.

448
00:22:34.320 --> 00:22:36.720
Yeah, this looks, that looks great.

449
00:22:36.720 --> 00:22:42.680
I think you could create it in either one, since it's only, like, a few lessons, it'd

450
00:22:42.680 --> 00:22:46.360
be fast to move it over.

451
00:22:46.680 --> 00:22:52.680
If you have stuff like this, you could, we'll have some, like, batch moving stuff, but also

452
00:22:52.680 --> 00:22:56.560
maybe for this one as well, we could just, we could just move it over for you guys, if

453
00:22:56.560 --> 00:22:57.560
it's just five lessons.

454
00:22:57.560 --> 00:22:58.560
So.

455
00:22:58.560 --> 00:23:02.640
I don't, well, that's the thing, is that, I mean, some of the, there would be no, nothing

456
00:23:02.640 --> 00:23:05.720
to really move over, because some of the content's not even there, so actually, you'd just be

457
00:23:05.720 --> 00:23:06.720
starting over, almost.

458
00:23:06.720 --> 00:23:07.720
I see.

459
00:23:07.720 --> 00:23:13.240
So that's kind of what I was starting to do a couple weeks ago, then I went, I left the

460
00:23:13.240 --> 00:23:15.640
country for a while, so.

461
00:23:15.640 --> 00:23:16.640
Nice.

462
00:23:16.640 --> 00:23:17.640
That's great.

463
00:23:17.640 --> 00:23:20.040
And you got the button here as well, let's get back to the suite.

464
00:23:20.040 --> 00:23:23.040
Yeah, I think this is a cool way to do it.

465
00:23:23.040 --> 00:23:26.480
Yeah, of course, it'd be good for that.

466
00:23:26.480 --> 00:23:31.160
If you don't have the training tab enabled, the first thing they see will be this.

467
00:23:31.160 --> 00:23:32.160
It's kind of.

468
00:23:32.160 --> 00:23:33.160
It would be that.

469
00:23:33.160 --> 00:23:34.160
Yeah, yeah.

470
00:23:34.160 --> 00:23:36.480
So whatever's the furthest on the left is, like, they're going to be the first screen

471
00:23:36.480 --> 00:23:37.480
that shows up.

472
00:23:37.480 --> 00:23:42.120
So right now, because you have training tab, it's when you first load the, you know, if

473
00:23:42.120 --> 00:23:46.640
I first click into this, it's going to be the training tab, but once we hide that,

474
00:23:46.640 --> 00:23:48.240
this course is what's up next.

475
00:23:48.240 --> 00:23:52.400
Yeah, I might just even change the name of it, like, start here, you know, instead of,

476
00:23:52.400 --> 00:24:01.200
like, use the image as the title, and then, like, the actual name of the, or maybe just

477
00:24:01.200 --> 00:24:02.200
vice versa.

478
00:24:02.200 --> 00:24:03.200
Nice.

479
00:24:03.200 --> 00:24:04.200
Very cool.

480
00:24:04.200 --> 00:24:05.200
Cool.

481
00:24:06.200 --> 00:24:07.200
Cool.

482
00:24:07.200 --> 00:24:08.200
Anything else on courses?

483
00:24:08.200 --> 00:24:13.080
And then I wanted to show you guys one or two other things where.

484
00:24:13.080 --> 00:24:18.080
When you set them to drip release, or will we have to do that, like, through Zapier or

485
00:24:18.080 --> 00:24:19.080
something?

486
00:24:19.080 --> 00:24:20.800
For a course?

487
00:24:20.800 --> 00:24:24.760
Not the course to drip release, but maybe something similar to what Dave was talking

488
00:24:24.760 --> 00:24:29.480
about with, they have to finish one course before they get access to another.

489
00:24:29.480 --> 00:24:34.840
Yeah, he's kind of faked it a little bit because he's eventually said, like, as soon as you

490
00:24:35.000 --> 00:24:38.280
buy, like, they're adding you to this entire group.

491
00:24:38.280 --> 00:24:43.200
And then he's got this trigger when they come back and put their email in and hit submit,

492
00:24:43.200 --> 00:24:46.680
it basically takes the one off and gives them the first phase.

493
00:24:46.680 --> 00:24:49.480
Theirs is in, like, phase, they have a group called phase one.

494
00:24:49.480 --> 00:24:50.480
Right.

495
00:24:50.480 --> 00:24:51.480
And phase two.

496
00:24:51.480 --> 00:24:56.600
So that's something we could easily set up and mimic with Zapier if we wanted to.

497
00:24:56.600 --> 00:24:57.600
You could.

498
00:24:57.600 --> 00:24:58.600
Yeah.

499
00:24:58.600 --> 00:24:59.600
Okay.

500
00:24:59.600 --> 00:25:00.100
Yeah.

501
00:25:00.000 --> 00:25:01.640
You're just kind of doing it at the group level.

502
00:25:02.080 --> 00:25:07.200
Ultimately, yes, we need to have, maybe they're private or you can see them,

503
00:25:07.200 --> 00:25:13.080
but you can't access them type of thing, that way you could unlock it.

504
00:25:13.080 --> 00:25:17.200
And so then, ultimately, if you were in here, if I'm editing a course,

505
00:25:17.200 --> 00:25:18.780
we will need to have a way to zap.

506
00:25:18.780 --> 00:25:24.580
If you're a private course, for example, you know, I want to invite David, you know,

507
00:25:24.580 --> 00:25:33.380
and Bruce to this, you'd want to have a way to send like a zap that would like put someone

508
00:25:33.380 --> 00:25:41.080
into a private course, for example, reason being you sell like a, you know, a program

509
00:25:41.080 --> 00:25:45.460
and then you have some fast action bonuses, right, where like, oh, if you signed up today,

510
00:25:45.460 --> 00:25:48.340
you're going to get this extra training on something,

511
00:25:48.800 --> 00:25:53.020
that's where you'd want them to get a private, they're still in the same group, right,

512
00:25:53.540 --> 00:25:58.440
but I'm still in the same chat, I'm still in the same community, but when Bruce goes in

513
00:25:58.440 --> 00:26:03.820
and I paid the fast action, I've got this extra bonus as a private course in there

514
00:26:04.620 --> 00:26:06.280
and plus everybody else who did fast action,

515
00:26:06.280 --> 00:26:09.300
but then I'd also see it alongside all the regular content.

516
00:26:09.300 --> 00:26:13.600
So that's kind of how we were thinking it would get used for that.

517
00:26:15.240 --> 00:26:18.840
And but right now at this time, it's not a triggerable event, is that what you're saying?

518
00:26:19.160 --> 00:26:26.660
Not at the moment, we are, we're in the process of adding like, on the badge side.

519
00:26:26.660 --> 00:26:30.380
So I know, I think I shared with you guys the new badges stuff.

520
00:26:30.660 --> 00:26:40.020
So when we're adding triggers for that, so we're basically connecting Zapier to the app directly.

521
00:26:40.980 --> 00:26:43.800
Currently, we have something going to like tribe social.

522
00:26:43.800 --> 00:26:51.940
So for like content, user management, it does all that for this kind of piece of like adding badges

523
00:26:51.940 --> 00:26:54.940
and things like that, we'll be able to write directly into the app,

524
00:26:55.540 --> 00:26:59.060
which make it even faster, and a little more reliable.

525
00:26:59.460 --> 00:27:04.820
And so once we get the badges working to then start to add things like the members,

526
00:27:04.820 --> 00:27:06.860
I would definitely put that in there next.

527
00:27:06.960 --> 00:27:14.400
So you could have a Zapier trigger, as well, to basically like, give access to another course.

528
00:27:14.400 --> 00:27:18.340
And that if we did that, then and we had it in Zapier, just adding and removing people

529
00:27:18.340 --> 00:27:22.340
from a private group, that would essentially give you Krista, what you're talking about,

530
00:27:22.340 --> 00:27:27.480
like, do the first course, then it unlocks like course two, course three,

531
00:27:27.480 --> 00:27:29.920
and I'm just in the same group, I don't have to leave that group.

532
00:27:30.540 --> 00:27:38.420
So, and you could do that to David, if they just were dropped into phase one, except it says,

533
00:27:38.420 --> 00:27:41.660
like, this is the first course, and you just get that first course.

534
00:27:41.660 --> 00:27:45.740
And then when you finish it, like it just unlocks to the next one, the next one, and so forth.

535
00:27:45.740 --> 00:27:50.940
You know, you could put the phase one course in there after a certain piece.

536
00:27:51.460 --> 00:27:56.280
But you I think also have separate community feeds for each of your phases,

537
00:27:56.620 --> 00:27:58.140
because people are different stages.

538
00:27:59.340 --> 00:28:01.660
So the groups is probably a good fit for you.

539
00:28:01.660 --> 00:28:04.300
But just saying technically what's possible.

540
00:28:04.940 --> 00:28:06.660
I think having the Zapier would be great.

541
00:28:11.020 --> 00:28:11.860
Make a note of that.

542
00:28:15.420 --> 00:28:15.780
Cool.

543
00:28:26.280 --> 00:28:32.300
Let's jump, I'm just going to go to the settings real quick here.

544
00:28:32.300 --> 00:28:38.940
I just want to clarify the ability to trigger those items in is in development

545
00:28:38.940 --> 00:28:40.400
at this point, is what you're saying.

546
00:28:40.820 --> 00:28:46.820
Yeah, it's, it's, we're basically adding a whole module for Zapier directed to the app.

547
00:28:47.380 --> 00:28:52.660
So, as part of the badges release, and then adding other things like the courses

548
00:28:52.660 --> 00:28:55.940
and other things, we could probably add all that in at the same time.

549
00:28:56.700 --> 00:29:03.100
So, because things like badges don't exist in like this dashboard,

550
00:29:03.380 --> 00:29:08.880
and the courses are technically going to be showing up here at some point.

551
00:29:08.880 --> 00:29:11.860
So, we will have the ability to see the courses on here.

552
00:29:12.420 --> 00:29:18.260
Not initially, but that is basically getting added to this dashboard as well.

553
00:29:20.800 --> 00:29:23.840
Cool. So, the badges we talked about.

554
00:29:23.840 --> 00:29:28.780
And then, I wanted to just show you this real quick.

555
00:29:29.820 --> 00:29:33.780
The, we have a couple of different things we're working on next.

556
00:29:34.940 --> 00:29:36.300
Once this is totally live.

557
00:29:37.460 --> 00:29:42.100
One of those things is, we're upgrading like the direct messaging,

558
00:29:42.100 --> 00:29:44.540
like the DM parts of the app.

559
00:29:45.200 --> 00:29:47.780
I don't think either of you guys are necessarily using DMs,

560
00:29:47.780 --> 00:29:52.580
but I will show you a little sneak peek of what it will kind of look like.

561
00:29:53.840 --> 00:29:55.860
So, let me make this bigger.

562
00:30:00.000 --> 00:30:15.000
We're just kind of like cleaning up the user experience of it so you can click into a conversation, share some things in here, and mainly do things like add pictures or add an attachment.

563
00:30:15.000 --> 00:30:28.000
This is going to be helpful if people are like doing coaching like I have a coach, and I'm working with this one person privately like we can share a worksheet we can, you know, chat back and forth a little bit.

564
00:30:28.000 --> 00:30:32.000
So that will be coming in the next couple weeks as well.

565
00:30:32.000 --> 00:30:46.000
We're just doing a lot to to rebuild the DM piece, make a little more manageable, and you can do things like, you know, just kind of like you would in the messages app or texting app.

566
00:30:46.000 --> 00:30:51.000
You can hold this down you can hit reply.

567
00:30:51.000 --> 00:31:04.000
It's pretty, it's pretty advanced as far as like what you'd may find with like when say slack it's more like, like Max, you know, I message platform.

568
00:31:04.000 --> 00:31:10.000
So, that is coming soon.

569
00:31:11.000 --> 00:31:16.000
What would that, what would that be integrated into the.

570
00:31:16.000 --> 00:31:22.000
So explain the integration there for like would just be another tab in within the group.

571
00:31:22.000 --> 00:31:32.000
It's, it's kind of at the, it's at the platform level, so like, meaning the app level so like either the whole app has direct messaging turned on or turned off.

572
00:31:32.000 --> 00:31:35.000
Everybody has it turned off by default.

573
00:31:35.000 --> 00:31:42.000
I know some people don't want that feature, but it was going back to the original concept of DMing.

574
00:31:42.000 --> 00:31:49.000
To begin with, yeah. And that is not something that is active right now. That's correct.

575
00:31:49.000 --> 00:31:56.000
DMing is active. Now it's just, it's not as robust as what I just showed.

576
00:31:56.000 --> 00:32:11.000
Kind of had like a prototype of one. It's how we've been doing a lot of these things is like we put a first initial, we do like a proper build of it to the full version of courses like, like the training tab was like the first version of having a course in a group,

577
00:32:11.000 --> 00:32:25.000
then courses is here so it's like a lot more robust, and then same thing with, we have the, it's not going to be on this platform, of course, but we actually have it turned off for 100x but there's an inbox.

578
00:32:25.000 --> 00:32:35.000
So typically up here you click on, and then you can see things there may have it over here.

579
00:32:35.000 --> 00:32:39.000
So,

580
00:32:39.000 --> 00:32:48.000
I never turned that on so I wasn't sure, I guess I really wouldn't know what it looked like but it'd be kind of cool to see that real quick.

581
00:32:48.000 --> 00:32:50.000
Here we go.

582
00:32:51.000 --> 00:32:56.000
It's more for mobile so like you would click in here. I could click on Carolina.

583
00:32:56.000 --> 00:32:58.000
This is the chat between those two people.

584
00:32:58.000 --> 00:33:11.000
So, and you can still like we just added the attachments here, but that whole kind of UI that we showed is going to be a lot better. Just kind of getting in and around it.

585
00:33:12.000 --> 00:33:20.000
Just seeing things like people's act like if I if Carolina is currently live right now like she's on the app.

586
00:33:20.000 --> 00:33:23.000
Then I would see like a green dot there.

587
00:33:23.000 --> 00:33:31.000
Just little things like that that make it a little bit more real.

588
00:33:31.000 --> 00:33:39.000
And then we'll also have I think eventually have the option to do like group chats. I think that's going to be key.

589
00:33:39.000 --> 00:33:52.000
I'm thinking for like potentially groups like in 100x world like MastersMind, which we don't really use the app, you know, I think we have some recordings and stuff in here somewhere.

590
00:33:52.000 --> 00:33:58.000
Well Bruce uses it I posted this at Christmas only 10 months ago.

591
00:33:58.000 --> 00:34:11.000
Yeah, but we have like I think the recordings are in here, it looks like those are actually kept up pretty well. And then what we could do is instead of having a community feed I'm thinking we're going to have something more like a group chat that could

592
00:34:11.000 --> 00:34:14.000
actually replace Voxer.

593
00:34:14.000 --> 00:34:19.000
One of the demo things here is there's also the audio option as well so you could press to talk.

594
00:34:19.000 --> 00:34:27.000
It uses your mic, you put a little audio file you hit submit and then it puts that audio file out.

595
00:34:27.000 --> 00:34:39.000
So there will be use cases for that or like potentially, I think it's gonna be for like hire ticket type things where we'll kind of bring in that chat here as well.

596
00:34:39.000 --> 00:34:49.000
So you could turn off community and just have like a group chat tab right here, and everybody who's in the group would be part of that group chat.

597
00:34:49.000 --> 00:34:51.000
Yeah, I think that would be sweet.

598
00:34:51.000 --> 00:34:56.000
I think that would be an answer to a lot of our,

599
00:34:56.000 --> 00:35:00.000
our engagement issues with using the community feed.

600
00:35:00.000 --> 00:35:04.080
be just as it is right now, because the ability to tag

601
00:35:04.080 --> 00:35:08.720
and to respond to a direct message, that kind of thing,

602
00:35:08.720 --> 00:35:11.160
if it has that kind of.

603
00:35:11.160 --> 00:35:17.040
But basically, it would just be a developed integration

604
00:35:17.040 --> 00:35:20.000
using that tool that you have, like an overdeveloped

605
00:35:20.000 --> 00:35:23.040
integration specifically for this use.

606
00:35:23.040 --> 00:35:25.640
Yeah, initially, it'll just be like upgrading

607
00:35:25.640 --> 00:35:28.680
the current direct messaging pieces,

608
00:35:28.680 --> 00:35:33.120
I think another phase after that would be potentially,

609
00:35:33.120 --> 00:35:34.520
instead of having this feed here,

610
00:35:34.520 --> 00:35:37.400
just doing a group chat session.

611
00:35:37.400 --> 00:35:44.440
That would look a little bit more like a Voxer experience,

612
00:35:44.440 --> 00:35:46.080
just so you can kind of do the same thing

613
00:35:46.080 --> 00:35:47.580
without having to have another app.

614
00:35:52.000 --> 00:35:54.360
Yeah.

615
00:35:54.360 --> 00:35:56.240
Our goal is to limit the tools you

616
00:35:56.240 --> 00:36:00.160
have to invite everybody to when they buy your program.

617
00:36:00.160 --> 00:36:02.240
If you have to go here, add this thing,

618
00:36:02.240 --> 00:36:04.720
join this Facebook group, join this course,

619
00:36:04.720 --> 00:36:07.200
it's like all over the place.

620
00:36:07.200 --> 00:36:08.700
So we're trying to keep it limited.

621
00:36:08.700 --> 00:36:12.440
So Voxer was something we looked at.

622
00:36:12.440 --> 00:36:14.320
I wouldn't even say it's a Voxer clone.

623
00:36:14.320 --> 00:36:18.120
It's just going to be more of a group text chat, essentially,

624
00:36:18.120 --> 00:36:20.160
which I think would work great for small groups,

625
00:36:20.160 --> 00:36:22.080
like 20 to 30 people.

626
00:36:22.080 --> 00:36:25.120
But if you have 600 people or 500 people,

627
00:36:25.120 --> 00:36:28.600
group chat's not going to be recommended, for sure.

628
00:36:28.600 --> 00:36:31.800
I think it would just be too noisy and busy.

629
00:36:31.800 --> 00:36:40.140
So that is everything we had to show you today.

630
00:36:40.140 --> 00:36:41.840
But if you guys have any other questions

631
00:36:41.840 --> 00:36:45.240
or want to chat through any other issues you're having

632
00:36:45.240 --> 00:36:47.440
or suggestions or anything, we can dive into that.

633
00:36:51.680 --> 00:36:54.240
I've reached out to you a couple times about some crashing

634
00:36:54.240 --> 00:36:56.600
issues.

635
00:36:56.600 --> 00:37:01.880
My team, I need to have an answer for my team with regard

636
00:37:01.880 --> 00:37:04.640
to some of those issues and really

637
00:37:04.640 --> 00:37:08.200
having a better understanding of how extensive that

638
00:37:08.200 --> 00:37:12.760
is across not only just our user.

639
00:37:12.760 --> 00:37:18.520
And so I was looking at Firebase.

640
00:37:18.520 --> 00:37:22.000
And I don't know if you want to offline that to just give me

641
00:37:22.000 --> 00:37:23.960
an orientation to the Crashlytics

642
00:37:23.960 --> 00:37:26.360
and to see what it is I'm looking at.

643
00:37:26.360 --> 00:37:27.560
Yeah, I can show you that.

644
00:37:27.560 --> 00:37:31.880
I mean, so we did email you guys like seven or 10 days ago

645
00:37:31.880 --> 00:37:32.720
and never heard back.

646
00:37:32.720 --> 00:37:33.480
Yeah.

647
00:37:33.480 --> 00:37:36.800
No, and that was because of your traveling stuff.

648
00:37:36.800 --> 00:37:38.720
Yeah, so that's where it got left.

649
00:37:38.720 --> 00:37:41.520
Essentially, before we even diagnose it,

650
00:37:41.520 --> 00:37:43.480
getting people to the latest version of the app

651
00:37:43.480 --> 00:37:45.600
is going to be super helpful.

652
00:37:45.600 --> 00:37:48.640
I think what may be happening is because people don't have

653
00:37:48.640 --> 00:37:51.760
the badges piece just yet.

654
00:37:51.760 --> 00:37:56.680
It could potentially be that.

655
00:37:56.680 --> 00:37:59.720
And yeah, we sent her.

656
00:37:59.720 --> 00:38:03.680
I think as I remember, I chatted Cheryl like maybe a week

657
00:38:03.680 --> 00:38:04.720
or two.

658
00:38:04.720 --> 00:38:06.880
Yeah, I'm aware that you guys had talked.

659
00:38:06.880 --> 00:38:10.520
So once we get more people moved over to that,

660
00:38:10.520 --> 00:38:11.920
we can see if that's the issue.

661
00:38:11.920 --> 00:38:14.600
Like, oh, if you're experiencing this issue, just upgrade.

662
00:38:14.600 --> 00:38:15.800
We are monitoring that.

663
00:38:15.800 --> 00:38:20.360
I don't see like a widespread crash thing in Crashlytics.

664
00:38:20.360 --> 00:38:23.480
Or else we could dive in and look at that specifically.

665
00:38:23.480 --> 00:38:24.480
OK.

666
00:38:24.480 --> 00:38:26.240
And you guys aren't even using the badges,

667
00:38:26.240 --> 00:38:28.640
so it shouldn't really be triggered by that.

668
00:38:28.640 --> 00:38:30.440
But the feed did change a little bit.

669
00:38:30.440 --> 00:38:32.440
And I think it sounded like, from what you said,

670
00:38:32.440 --> 00:38:36.160
the feed was where the crashing was happening.

671
00:38:36.160 --> 00:38:38.680
The feed?

672
00:38:38.680 --> 00:38:41.760
Like the community feed, like the discussion.

673
00:38:41.760 --> 00:38:42.320
Yeah.

674
00:38:42.320 --> 00:38:44.240
Yeah, my understanding is just, again, I'm

675
00:38:44.240 --> 00:38:46.840
not a huge user of the app.

676
00:38:46.840 --> 00:38:49.600
I just go in and try to do a lot of back end stuff

677
00:38:49.600 --> 00:38:52.320
and trying to look over all what's going on.

678
00:38:52.320 --> 00:38:54.760
So I'm not the feedback person.

679
00:38:54.760 --> 00:38:56.640
I'm just getting it from my team.

680
00:38:56.640 --> 00:38:59.760
And it's kind of funny, because I'll

681
00:38:59.760 --> 00:39:04.640
understand a broader view level, like what you're telling me.

682
00:39:04.640 --> 00:39:06.840
And I'm like, OK with that.

683
00:39:06.840 --> 00:39:09.840
But my team, on a user level, they're just like,

684
00:39:09.840 --> 00:39:11.280
they only see what they see.

685
00:39:11.280 --> 00:39:16.440
So if they see it crashing, or in their terms, crashing,

686
00:39:16.440 --> 00:39:18.360
and then they get frustrated with it,

687
00:39:18.360 --> 00:39:20.320
obviously it's not good.

688
00:39:20.320 --> 00:39:24.240
So I'm like, I could explain it broadly.

689
00:39:24.240 --> 00:39:27.640
But at the same time, if their user experience is just

690
00:39:27.640 --> 00:39:30.600
what it is, whether it's their device,

691
00:39:30.600 --> 00:39:33.560
or whether it's environmental, or whether it's

692
00:39:33.560 --> 00:39:36.640
user-oriented, regardless, I still

693
00:39:36.640 --> 00:39:39.800
was trying to kind of get to the bottom of what that was about.

694
00:39:39.800 --> 00:39:44.040
So that's why I wanted to know whether it was a systemic issue

695
00:39:44.040 --> 00:39:46.880
or whether it was.

696
00:39:46.920 --> 00:39:51.480
So I think a lot of the feedback I'm getting

697
00:39:51.480 --> 00:39:56.680
is from one of our primary coaches, who

698
00:39:56.680 --> 00:40:01.120
is just giving me feedback from her moderators and so forth.

699
00:40:00.000 --> 00:40:05.640
And when I said about we'll make sure we're on the latest

700
00:40:05.640 --> 00:40:08.040
version, and it was like, yeah, yeah, no, we're

701
00:40:08.040 --> 00:40:09.160
all on the latest version.

702
00:40:09.160 --> 00:40:12.240
I'm like, well, but are you, or are you?

703
00:40:12.240 --> 00:40:16.040
I had to dig deep to see whether you can tell me

704
00:40:16.040 --> 00:40:18.040
that you're all upgraded, but at the same time,

705
00:40:18.040 --> 00:40:19.120
are you really upgraded?

706
00:40:19.120 --> 00:40:19.840
That's the thing.

707
00:40:19.840 --> 00:40:21.580
And I needed to get to the bottom of that

708
00:40:21.580 --> 00:40:25.560
to find out what's going on.

709
00:40:25.720 --> 00:40:32.560
Yeah, we can definitely talk through that and figure out.

710
00:40:32.560 --> 00:40:34.880
Any time you guys send any bugs to us,

711
00:40:34.880 --> 00:40:39.720
we have to try to recreate it on our devices.

712
00:40:39.720 --> 00:40:44.360
Until we can do that, it's super difficult to pinpoint

713
00:40:44.360 --> 00:40:47.000
what the issue is.

714
00:40:47.000 --> 00:40:51.360
So we'll see if we can recreate some of those things.

715
00:40:51.360 --> 00:40:54.120
I haven't, you know, I just haven't seen it there.

716
00:40:54.120 --> 00:40:56.760
We have another version of the app coming tomorrow,

717
00:40:56.760 --> 00:41:01.760
so that will also potentially have more fixes in it.

718
00:41:01.760 --> 00:41:04.240
But Cheryl, does that, I know you're typing in the chat

719
00:41:04.240 --> 00:41:07.400
there, but Cheryl, is that a fair assessment

720
00:41:07.400 --> 00:41:08.360
of some of that?

721
00:41:12.800 --> 00:41:15.240
Update, check your settings, check your Wi-Fi,

722
00:41:15.240 --> 00:41:18.320
log in and out, delete and reinstall if you need to.

723
00:41:18.320 --> 00:41:22.080
And those seem to help, but there's certain ones

724
00:41:22.080 --> 00:41:24.960
that they still can't, you know,

725
00:41:24.960 --> 00:41:27.320
we still have responses back.

726
00:41:27.320 --> 00:41:29.040
They're like, nothing's working.

727
00:41:29.040 --> 00:41:32.360
Yeah, and do you know if it's like iOS or Android?

728
00:41:32.360 --> 00:41:33.480
It's been both.

729
00:41:33.480 --> 00:41:35.960
And even some people, like I know

730
00:41:35.960 --> 00:41:39.320
when I've had some things just uploading videos,

731
00:41:39.320 --> 00:41:41.800
it'd be uploading and doing well.

732
00:41:41.800 --> 00:41:44.720
And you know, and then next thing you know,

733
00:41:44.720 --> 00:41:48.760
it gives me that oops, that little oops little thing.

734
00:41:48.760 --> 00:41:51.800
And then I'm like, OK.

735
00:41:52.520 --> 00:41:55.000
When you're uploading in the community?

736
00:41:55.000 --> 00:41:58.920
Well, for me, mine hasn't been as much in the community,

737
00:41:58.920 --> 00:42:03.920
but mine has, for my crashes, have been video uploading.

738
00:42:05.320 --> 00:42:09.680
So that's where my crashes have happened.

739
00:42:09.680 --> 00:42:13.560
OK, but when you're uploading a video to the community feed?

740
00:42:14.480 --> 00:42:15.320
Yes.

741
00:42:15.320 --> 00:42:17.800
OK, that's good to know.

742
00:42:18.120 --> 00:42:21.880
And then, but for Bethany,

743
00:42:21.880 --> 00:42:24.240
because she has like almost 30 coaches

744
00:42:24.240 --> 00:42:27.680
that are helping with her in all our different feeds.

745
00:42:27.680 --> 00:42:30.520
And that's where they're like, this is happening.

746
00:42:30.520 --> 00:42:33.320
And then also some of the community themselves, right?

747
00:42:33.320 --> 00:42:35.840
We're trying to write a post and it's crashing.

748
00:42:35.840 --> 00:42:38.840
And so that's kind of what's happening.

749
00:42:38.840 --> 00:42:41.760
And so we've given them, you know,

750
00:42:41.760 --> 00:42:43.480
have you tried all these things?

751
00:42:43.480 --> 00:42:47.400
And then some of them, I think they'll say

752
00:42:48.280 --> 00:42:51.240
that they're still experiencing the crashing.

753
00:42:51.240 --> 00:42:53.600
OK, yeah, we can, I mean,

754
00:42:55.400 --> 00:42:58.360
and crashing could be, there's varying levels of,

755
00:42:58.360 --> 00:42:59.800
I'm assuming what they're happening

756
00:42:59.800 --> 00:43:01.680
is it's like just quitting the app

757
00:43:01.680 --> 00:43:05.320
and it just like totally exits the app.

758
00:43:05.320 --> 00:43:08.800
Or it's just getting slow and it's stuck.

759
00:43:08.800 --> 00:43:11.000
So it's, it'd be helpful to know,

760
00:43:11.000 --> 00:43:12.080
I mean, either way it needs to be,

761
00:43:12.080 --> 00:43:12.920
there's something in there

762
00:43:12.920 --> 00:43:15.120
that shouldn't be working that way.

763
00:43:16.120 --> 00:43:21.120
So, yeah, we can, it's probably to do with the feed.

764
00:43:22.400 --> 00:43:25.160
The feed is like where 80, 90% of the issues happen

765
00:43:25.160 --> 00:43:27.280
just because it's actually pretty complicated,

766
00:43:27.280 --> 00:43:28.840
especially with big groups.

767
00:43:28.840 --> 00:43:31.200
It gets, it can get slow at times.

768
00:43:32.360 --> 00:43:35.400
So that's one of the more complicated parts of the app.

769
00:43:35.400 --> 00:43:37.240
It's probably not chat.

770
00:43:37.240 --> 00:43:39.920
It's probably not like the watching replays.

771
00:43:39.920 --> 00:43:43.360
You know, those pages are pretty, pretty simple.

772
00:43:43.920 --> 00:43:45.840
But we can dig into that

773
00:43:45.840 --> 00:43:48.200
and just see if we can try to recreate it.

774
00:43:48.200 --> 00:43:51.400
And then we can see if we can pinpoint what it is.

775
00:43:51.400 --> 00:43:55.000
So, yeah, I think just as general protocol,

776
00:43:55.000 --> 00:43:58.040
like I think, like keep the emailing going.

777
00:43:58.040 --> 00:44:00.440
I know you guys, we're getting,

778
00:44:00.440 --> 00:44:03.160
Abby is not with us anymore on our team.

779
00:44:03.160 --> 00:44:06.120
So between Caroline and I, like we're monitoring,

780
00:44:06.120 --> 00:44:10.520
and Macy, we're monitoring the email, the help email.

781
00:44:10.520 --> 00:44:12.520
I don't think we've been looking too much at the tickets,

782
00:44:12.520 --> 00:44:14.760
although maybe Caroline is, I have not been.

783
00:44:14.760 --> 00:44:18.480
But we'll try to, we'll get a system back in

784
00:44:18.480 --> 00:44:20.640
where we can kind of link that ticket back

785
00:44:20.640 --> 00:44:23.120
to maybe some email discussion back and forth,

786
00:44:23.120 --> 00:44:26.120
just that, you know, there's some updates and stuff to it.

787
00:44:27.400 --> 00:44:29.360
The forms and the tickets are still helpful

788
00:44:29.360 --> 00:44:31.320
because it asks the right questions

789
00:44:31.320 --> 00:44:33.520
just so we can figure out who's having what issues.

790
00:44:33.520 --> 00:44:35.680
For stuff where like you're having like math,

791
00:44:35.680 --> 00:44:38.360
it feels like there's just, it's breaking everywhere,

792
00:44:38.360 --> 00:44:41.480
or there's just, I would say more than 10% of people

793
00:44:41.480 --> 00:44:42.840
in the users are having problems.

794
00:44:42.840 --> 00:44:46.480
Like, yeah, then to us, that's like, that's a SOS,

795
00:44:46.480 --> 00:44:50.280
like we're tech, you guys are texting us, we're calling,

796
00:44:50.280 --> 00:44:53.960
we're jumping on Zoom calls to like fix it.

797
00:44:53.960 --> 00:44:55.360
So.

798
00:44:55.360 --> 00:44:58.840
I think probably the combination of the fact

799
00:44:58.840 --> 00:45:00.240
that our community overall.

800
00:45:00.000 --> 00:45:03.000
all is just super highly engaged.

801
00:45:03.000 --> 00:45:09.920
So that part of the app is being utilized a lot

802
00:45:09.920 --> 00:45:13.200
versus maybe other programs that are

803
00:45:13.200 --> 00:45:14.960
using the app in different ways.

804
00:45:14.960 --> 00:45:19.240
And so our engagement level within the community part of it

805
00:45:19.240 --> 00:45:23.400
is probably heavily tasked, not overly tasked,

806
00:45:23.400 --> 00:45:25.080
but just heavily tasked in the sense of how

807
00:45:25.080 --> 00:45:26.640
we're using the product.

808
00:45:26.640 --> 00:45:29.320
And then with that, I think it seems

809
00:45:29.320 --> 00:45:34.120
to be heightened in terms of a level of percentage of users.

810
00:45:34.120 --> 00:45:39.280
In that, compared to the number of users we have,

811
00:45:39.280 --> 00:45:41.200
the ones that are actually engaged

812
00:45:41.200 --> 00:45:44.440
are obviously a lower number, a small percentage.

813
00:45:44.440 --> 00:45:49.160
But of those engaged, because of the level of engagement,

814
00:45:49.160 --> 00:45:51.160
they're experiencing more and more.

815
00:45:51.160 --> 00:45:52.360
You know what I'm saying?

816
00:45:52.360 --> 00:45:56.440
So it may be smaller numbers in terms of the 30,000 foot view.

817
00:45:56.440 --> 00:45:58.480
But in terms of the number of people

818
00:45:58.480 --> 00:46:02.280
that are actually engaging, the higher percentage

819
00:46:02.280 --> 00:46:05.280
of crashes or whatever you want to say

820
00:46:05.280 --> 00:46:07.640
is happening because of the level of engagement

821
00:46:07.640 --> 00:46:08.640
at which they are.

822
00:46:08.640 --> 00:46:10.480
Does that make sense?

823
00:46:10.480 --> 00:46:11.200
Kind of, yeah.

824
00:46:11.200 --> 00:46:13.760
I think we're, yes.

825
00:46:13.760 --> 00:46:14.960
We can look at that.

826
00:46:14.960 --> 00:46:17.920
That combined with just looking at some Crashlytics data,

827
00:46:17.920 --> 00:46:19.520
which I've been looking at right here.

828
00:46:19.520 --> 00:46:22.600
So we'll try to dig into that and see.

829
00:46:22.600 --> 00:46:24.440
Everybody's on the same app as well.

830
00:46:24.760 --> 00:46:26.280
You guys are reporting it.

831
00:46:26.280 --> 00:46:29.000
It's no reason it would be not working for you.

832
00:46:29.000 --> 00:46:31.840
But yes, working for 100x, for example.

833
00:46:31.840 --> 00:46:34.040
It's all the exact same app.

834
00:46:34.040 --> 00:46:36.680
So you guys sharing with us is helpful.

835
00:46:36.680 --> 00:46:38.160
Because if we fix it for you, it also

836
00:46:38.160 --> 00:46:42.120
will anyone else who's having problems.

837
00:46:42.120 --> 00:46:43.520
I mean, we would do it just for you

838
00:46:43.520 --> 00:46:44.960
because we love you guys so much.

839
00:46:44.960 --> 00:46:48.840
But also, it does help because the whole platform gets better.

840
00:46:48.840 --> 00:46:50.880
So we'll make a note of that.

841
00:46:50.880 --> 00:46:54.360
And we'll just make that a priority today.

842
00:46:55.360 --> 00:47:01.280
I'll look at that today and just see if I can dig into that.

843
00:47:01.280 --> 00:47:03.880
Because we'll basically be just filtering

844
00:47:03.880 --> 00:47:05.960
on the very latest version and then

845
00:47:05.960 --> 00:47:09.880
seeing who's still having issues on the latest version.

846
00:47:09.880 --> 00:47:12.640
And I'll kind of ignore anyone who's on an old version

847
00:47:12.640 --> 00:47:14.880
for now since we'll rule out the version being

848
00:47:14.880 --> 00:47:17.720
the differentiator.

849
00:47:17.720 --> 00:47:22.560
If you have a moment to take me through five minutes or 10

850
00:47:22.560 --> 00:47:24.960
minutes of the Firebase Crashlytics

851
00:47:24.960 --> 00:47:26.800
to let me know what I'm looking at,

852
00:47:26.800 --> 00:47:28.280
you don't have to do that right now.

853
00:47:28.280 --> 00:47:31.240
But I'm just saying for your convenience.

854
00:47:31.240 --> 00:47:32.160
Sure.

855
00:47:32.160 --> 00:47:33.840
I think we touched on it maybe briefly

856
00:47:33.840 --> 00:47:38.680
in one of the other sessions, but not in detail.

857
00:47:38.680 --> 00:47:43.560
This stuff, it gets very, very geeky really fast.

858
00:47:43.560 --> 00:47:45.920
So yeah, I've noticed.

859
00:47:45.920 --> 00:47:50.320
Yeah, and the first thing to note is it says crashes.

860
00:47:50.360 --> 00:47:52.600
Crashes could be something that just

861
00:47:52.600 --> 00:47:53.920
glitches for a split second.

862
00:47:53.920 --> 00:47:55.440
It doesn't actually affect the user.

863
00:47:55.440 --> 00:47:58.880
It doesn't mean that the app quit and crashed

864
00:47:58.880 --> 00:48:01.400
and had to sign in again from scratch.

865
00:48:01.400 --> 00:48:04.480
It just means basically we think of it like an error message.

866
00:48:04.480 --> 00:48:07.760
Still something needs to be fixed, but this, for example,

867
00:48:07.760 --> 00:48:10.240
is something related to they're essentially

868
00:48:10.240 --> 00:48:13.760
tapping on a link that should be linked somewhere.

869
00:48:13.760 --> 00:48:14.920
And it's not.

870
00:48:14.920 --> 00:48:16.040
Nothing's showing up.

871
00:48:16.040 --> 00:48:18.120
So maybe it was like, we have an action

872
00:48:18.200 --> 00:48:21.520
that when someone hits this button, it goes to some place,

873
00:48:21.520 --> 00:48:24.880
but there was nothing actually filled into that.

874
00:48:24.880 --> 00:48:27.640
Places in the app where that could be would be things

875
00:48:27.640 --> 00:48:31.200
like if there's a piece of content that

876
00:48:31.200 --> 00:48:34.080
says download this PDF and then there was no PDF uploaded,

877
00:48:34.080 --> 00:48:35.880
that could cause this issue.

878
00:48:35.880 --> 00:48:37.800
If there was a thing that said contact support,

879
00:48:37.800 --> 00:48:39.840
but there was no link to contact support,

880
00:48:39.840 --> 00:48:41.520
but there was a button to contact support,

881
00:48:41.520 --> 00:48:44.640
that's kind of what this would look like.

882
00:48:44.640 --> 00:48:46.520
And then we would compare like, there's

883
00:48:46.520 --> 00:48:49.640
definitely like, yes, there's less on this version than that,

884
00:48:49.640 --> 00:48:51.320
but that's probably because there's not

885
00:48:51.320 --> 00:48:55.880
many users still running this old version.

886
00:48:55.880 --> 00:49:02.200
And we are on like 22.22, I think.

887
00:49:02.200 --> 00:49:05.800
Yeah, 22.22.2.

888
00:49:05.800 --> 00:49:06.880
Yeah.

889
00:49:06.880 --> 00:49:10.160
So I'm not sure why that's even.

890
00:49:10.160 --> 00:49:13.560
And you can filter all of this.

891
00:49:13.560 --> 00:49:15.280
You guys don't have anything on the new,

892
00:49:15.280 --> 00:49:17.680
so I'm just wondering if maybe you just,

893
00:49:17.680 --> 00:49:21.480
we'll have to just look at that and just see if you're,

894
00:49:21.480 --> 00:49:25.920
what the latest one you guys got deployed.

895
00:49:25.920 --> 00:49:33.080
I just downloaded it from App Store and it was on, it's on 22.2.

896
00:49:33.080 --> 00:49:34.320
22.2.

897
00:49:34.320 --> 00:49:36.280
All zero.

898
00:49:36.280 --> 00:49:37.640
Or 22.22.

899
00:49:37.640 --> 00:49:39.160
Sorry, this is so confusing.

900
00:49:39.160 --> 00:49:40.880
22.22.2.

901
00:49:40.880 --> 00:49:41.760
OK, sweet.

902
00:49:41.760 --> 00:49:42.400
Gotcha.

903
00:49:42.400 --> 00:49:43.680
OK, so that is the latest.

904
00:49:43.680 --> 00:49:44.200
That's right.

905
00:49:48.160 --> 00:49:51.840
So we're seeing very, still seeing,

906
00:49:51.840 --> 00:49:54.080
and let's just flip over to iOS.

907
00:49:54.080 --> 00:49:55.840
Oh, that's the issue.

908
00:49:55.840 --> 00:49:57.360
I think it's on Android.

909
00:49:57.360 --> 00:50:01.200
So you see how we flipped it and now it's two latest.

910
00:50:00.000 --> 00:50:01.040
version is this.

911
00:50:01.040 --> 00:50:05.240
So we may not have the latest Android released.

912
00:50:05.240 --> 00:50:09.120
That could be a super quick fix.

913
00:50:09.120 --> 00:50:11.320
Potentially, that didn't go through on Google,

914
00:50:11.320 --> 00:50:12.920
or they rejected it, potentially.

915
00:50:19.440 --> 00:50:20.320
Cool.

916
00:50:20.320 --> 00:50:32.480
So if we, what are some of the tolerances you think

917
00:50:32.480 --> 00:50:36.800
would be like best practices level,

918
00:50:36.800 --> 00:50:39.200
like when you're looking at like crash-free sessions,

919
00:50:39.200 --> 00:50:41.240
or users within a certain time period, whatever.

920
00:50:41.240 --> 00:50:43.560
Is there like a threshold that you're looking at,

921
00:50:43.560 --> 00:50:46.120
like, oh, this is acceptable, this is tolerable,

922
00:50:46.120 --> 00:50:48.280
versus this is way out of alignment,

923
00:50:48.280 --> 00:50:52.160
or is that not even something you look at?

924
00:50:52.160 --> 00:50:58.680
I mean, a few percentage off is going to be probably realistic.

925
00:50:58.680 --> 00:51:00.880
I think, to us, it's 10%.

926
00:51:00.880 --> 00:51:02.920
It's like, if more than 10% are having problems,

927
00:51:02.920 --> 00:51:05.520
like that's like SOS mode.

928
00:51:05.520 --> 00:51:07.720
Everything else is like, let's fix it,

929
00:51:07.720 --> 00:51:11.640
get it in the next release, put it out as quick as we can.

930
00:51:11.640 --> 00:51:18.040
So then it also depends on, again, this is total crash.

931
00:51:18.040 --> 00:51:21.520
This means there was absolutely no bugs, glitches, pauses,

932
00:51:21.520 --> 00:51:23.000
anything.

933
00:51:23.000 --> 00:51:26.120
It's not so much like they couldn't get access

934
00:51:26.120 --> 00:51:28.440
to their videos or posts on the group.

935
00:51:28.440 --> 00:51:30.920
So it's a little too, it's almost very,

936
00:51:30.920 --> 00:51:34.640
it's pretty broad as far as what these are.

937
00:51:34.640 --> 00:51:36.320
Just these ones mean that, hey, someone

938
00:51:36.320 --> 00:51:40.120
tried to click on a link that didn't go anywhere.

939
00:51:40.120 --> 00:51:44.400
Either that was content uploaded to the dashboard

940
00:51:44.400 --> 00:51:47.480
that you guys uploaded, so we have to figure that out.

941
00:51:47.480 --> 00:51:50.200
Or it could have been missing something

942
00:51:50.200 --> 00:51:52.480
where the contact support is an example.

943
00:51:56.240 --> 00:52:01.720
So yeah, overall, you can kind of keep an eye on it.

944
00:52:01.720 --> 00:52:03.960
We can go through and look at this in more detail.

945
00:52:06.480 --> 00:52:09.560
But it would just be a matter of opening each one of these

946
00:52:09.560 --> 00:52:16.320
and just seeing, this is like an image is essentially

947
00:52:16.360 --> 00:52:17.880
displaying at the wrong size.

948
00:52:17.880 --> 00:52:20.360
So instead of being like 300 pixels,

949
00:52:20.360 --> 00:52:22.680
it may be like 250 or something like that.

950
00:52:25.520 --> 00:52:28.640
Again, they're just little kind of like minor cleanup things.

951
00:52:28.640 --> 00:52:30.240
Definitely can clean it up, because we

952
00:52:30.240 --> 00:52:34.080
want to get a good baseline so that you can see what this is.

953
00:52:34.080 --> 00:52:39.920
But see the feed post item here potentially could be it.

954
00:52:39.920 --> 00:52:43.520
That's to do with the community feed.

955
00:52:43.520 --> 00:52:45.920
So these are definitely things we

956
00:52:45.920 --> 00:52:48.760
wouldn't expect you guys to even click on this Crashlytics tab.

957
00:52:48.760 --> 00:52:50.880
You can definitely click around it if you want.

958
00:52:50.880 --> 00:52:54.640
You can't break it at all, but you can.

959
00:52:54.640 --> 00:52:57.280
It's here.

960
00:52:57.280 --> 00:52:59.400
And so this is more just what we'll do.

961
00:52:59.400 --> 00:53:01.960
The only reason I brought it up and asked about the Firebase

962
00:53:01.960 --> 00:53:04.120
and the Crashlytics is because if there's something

963
00:53:04.120 --> 00:53:07.480
that I could look at, monitor, and as I'm understanding it,

964
00:53:07.480 --> 00:53:10.480
I could give you some feedback and say, hey, I noticed this.

965
00:53:10.480 --> 00:53:11.960
But if there's something that it's

966
00:53:12.120 --> 00:53:14.680
too complex for me to understand or get used to,

967
00:53:14.680 --> 00:53:16.640
I'm probably not going to be monitoring it.

968
00:53:16.640 --> 00:53:19.280
But if there's ways I can get some answers for my community

969
00:53:19.280 --> 00:53:24.000
or for my leaders, that's kind of what I was just after.

970
00:53:24.000 --> 00:53:26.600
Other than that, I mean, the only thing I need to do

971
00:53:26.600 --> 00:53:32.280
is just to take whatever my community people are saying

972
00:53:32.280 --> 00:53:36.080
and just upload it to you somehow

973
00:53:36.080 --> 00:53:38.880
and keep on harping at it.

974
00:53:38.960 --> 00:53:42.040
And I don't want to do that just for complaining's sake.

975
00:53:42.040 --> 00:53:43.360
I want to do it constructively.

976
00:53:43.360 --> 00:53:44.400
So I'm just trying to figure out what's

977
00:53:44.400 --> 00:53:45.640
the best way to do that.

978
00:53:45.640 --> 00:53:46.160
For sure.

979
00:53:46.160 --> 00:53:46.680
No, yeah.

980
00:53:46.680 --> 00:53:48.600
So don't worry about it.

981
00:53:48.600 --> 00:53:50.040
I mean, you can send as much stuff.

982
00:53:50.040 --> 00:53:52.560
And if you're not getting response, like text,

983
00:53:52.560 --> 00:53:55.800
whatever, that's fine.

984
00:53:55.800 --> 00:53:59.680
You can do that.

985
00:53:59.680 --> 00:54:05.560
So yeah, I think we just have to make sure we escalate it

986
00:54:05.600 --> 00:54:09.040
so it's not just like, hey, the FYI, this is broken.

987
00:54:09.040 --> 00:54:11.000
This is like an SOS.

988
00:54:11.000 --> 00:54:13.400
Like, hey, this is major outage, which

989
00:54:13.400 --> 00:54:15.200
the only thing that would have pointed out

990
00:54:15.200 --> 00:54:16.880
was maybe like a lot of old versions.

991
00:54:16.880 --> 00:54:18.760
That's why I responded to, in my mind,

992
00:54:18.760 --> 00:54:20.680
we're like, cool, let's get everybody updated.

993
00:54:20.680 --> 00:54:22.760
The only solution or thing that Action Item

994
00:54:22.760 --> 00:54:26.160
I could think of from our side to help you with the versions

995
00:54:26.160 --> 00:54:28.880
is we're looking at potentially having a pop-up when

996
00:54:28.880 --> 00:54:29.680
you open the app.

997
00:54:29.680 --> 00:54:32.480
If there is a new version, it's going to pop up and say,

998
00:54:32.480 --> 00:54:33.520
please update the app.

999
00:54:33.520 --> 00:54:36.960
And you click on that, and then it takes you to the App Store.

1000
00:54:36.960 --> 00:54:40.600
But that's only if your device is not automatically updating

1001
00:54:40.600 --> 00:54:41.640
as well, right?

1002
00:54:41.640 --> 00:54:44.120
Yeah, for whatever reason, if it doesn't update or doesn't

1003
00:54:44.120 --> 00:54:45.840
automatically do it, that would just

1004
00:54:45.840 --> 00:54:49.360
be a safety that would pop up and say, basically,

1005
00:54:49.360 --> 00:54:52.040
you could be experiencing problems if you don't update.

1006
00:54:52.040 --> 00:54:55.240
It would just be very easy for a user to be like, yes, update.

1007
00:54:55.240 --> 00:54:55.920
OK, update.

1008
00:54:55.920 --> 00:54:58.160
It's like two taps, and then you'd be all set.

1009
00:55:00.000 --> 00:55:03.800
So if they're reaching out to Cheryl to complain

1010
00:55:03.800 --> 00:55:06.360
about something, we've already failed.

1011
00:55:06.360 --> 00:55:11.400
So we want to try to catch it before the latest version just

1012
00:55:11.400 --> 00:55:14.440
helps us make sure that, because if they're having problems,

1013
00:55:14.440 --> 00:55:18.280
let's say, on 2.17, and we're already on 2.23,

1014
00:55:18.280 --> 00:55:20.520
the code has changed so much since then

1015
00:55:20.520 --> 00:55:23.520
that we would have to use the most recent as a baseline,

1016
00:55:23.520 --> 00:55:27.840
because that's the only thing we can change,

1017
00:55:27.840 --> 00:55:31.360
because it does get more stable as we go.

1018
00:55:31.360 --> 00:55:34.480
So cool.

1019
00:55:34.480 --> 00:55:36.560
OK.

1020
00:55:36.560 --> 00:55:38.480
We'll let you guys go.

1021
00:55:38.480 --> 00:55:40.080
It's 1 o'clock right at the dot.

1022
00:55:40.080 --> 00:55:42.960
So thanks for hanging out, and we'll be back in two weeks.

1023
00:55:42.960 --> 00:55:45.000
And if you guys have any questions, just email us,

1024
00:55:45.000 --> 00:55:47.080
and we'll keep chatting.

1025
00:55:47.080 --> 00:55:47.720
Sounds good.

1026
00:55:47.720 --> 00:55:48.220
Thank you.

1027
00:55:48.220 --> 00:55:48.800
See you around.

1028
00:55:48.800 --> 00:55:50.520
Thanks, guys.