WEBVTT

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Oh, great.

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Yeah.

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Hey, how's it going.

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Good.

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Get Cheryl's on. Good to see you.

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Glad you could join us.

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Yes.

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Do you say, is it Madara, how do you say your name. Awesome.

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Yeah, sorry person just getting settled Yes, thank you. Yes, Aaron definitely I was able to join this so thank you so much for sending along the invitation.

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Of course, yeah. And we'll probably, we're going to probably change in 2025 to maybe do this monthly, and then we'll give you way more heads up so you can kind of have it on the calendar and go from there.

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I will, we'll just jump in I'll just do a quick overview on some like features we just added for you.

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That was when live last week for moderation automated AI moderation tools. And, and then we'll just we kind of open it up for questions so I know you've got something you wanted to talk about and talk some strategy.

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And then Cheryl if you've got anything and people may jump on, but if you have a question great, we get, you know, answered if you need to go totally this is pretty casual just wanted to create some office hours.

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So you had access to our team.

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I did want to just show you.

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If you're not already in it, there's a app owners group up here, where we'll post some things here there's, we're starting to work on some like courses and things here to kind of explain some of the things of how to do various things in the app but mainly

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if you go to the events tab, you'll see like all of the upcoming events, and so if this changes you can follow this calendar, so I would just.

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I think you can, I think there's a button.

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No, where's that.

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Anyway, there's a button to like subscribe and you can link your calendar to it so just all the updates will just show up in your outlook calendar or Mac mail calendar.

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Or Gmail, and then replays are in here of every other call that we've had so if you want to catch up, and we also go back and try to chop these into little pieces so the some of these are like 10 minutes long, for example, and

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you can just jump into specific things there so if you haven't done that you can also download the app.

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That way you can kind of be a part of it so just like keyspire and like last year single each other on app like we have a tribe social one as well. So you should already have access to that in there so anyway, that's it.

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That's it. I mainly wanted to show you the something we've just added.

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We've integrated with a tool called site engine, which is a AI content moderation tool that can moderate images and then also text. And so, on the app, whichever app you're on.

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If you're in the community area here, and you post something.

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This is before it actually posts, it will do like a check. We do need to, this is all like optional so we can enable it for your, for your app.

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And if you, if you want it, let us know but by default it's off. It's just only can be available in the last update which went live last week. And so, it can be very sensitive as well so if you want to, if someone's dropping like a cryptocurrency

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scam link or something it can flag that you could even flag words like stupid, or, you know, hate, or stuff, it is going to be as sensitive as you want it to be or not as sensitive, obviously like inappropriate content will get blocked people upload an

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If they write something with language or something you can flag that it's it depends on each of your communities and tribes are like a little bit different. As far as the niche that you're in so we didn't, there's not one set guidelines with that so we can work with you to kind

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of tune those in and dial those in exactly for what you what you want.

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But this is this is the tool that's kind of sitting behind it so it kind of shows you kind of what's possible and it won't let you post anything here.

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And if you put something in there that will flag it, it'll pop up with a notification before it posts and it will say, this does not meet our, you know, community safety standards like and then it'll, it'll identify what the flag is like oh you used

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this image is not safe for the community or whatever. And so it gives them the feedback and it lets them change it and then they can post it again so

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So it's pretty insanely accurate.

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We've tested it with a number of different things.

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And like saying, it's not just for highly inappropriate

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content.

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It can be kind of help with scam type things, which we have

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had on some other free apps.

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Not so much on the ones that are here,

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but that has been available.

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So if that's something you're interested in, just reach out.

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It's a little switch that we just toggle on for you.

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And it can basically start to flag content.

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And since some of you I know are having,

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if you're running a live event or a challenge,

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we just ran one for ourselves.

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And so we had 500 people we didn't know,

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kind of all jumping into a group.

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And we just run a Facebook ad, and people would sign up,

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and they would get access to the community.

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So it really could have been anyone.

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And so this is just a way to create some peace of mind

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that you're not going to have someone to go and basically

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ruin the experience, we'll say, of the community.

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And this is like a legitimate problem.

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We have communities that are in faith-based content,

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and they'll run a big challenge.

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And they'll literally have people like,

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they'll have spammers posting porn in a Facebook group.

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So not even on Tribe or in your app,

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but they'll have that spam.

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And you'd think like, oh, it's Facebook.

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Surely they have tools, and it's not so much.

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So that's like not, those are some of the dark sides

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of running some of these communities

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is you kind of get to deal with all this junk.

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And the bigger you get, these things become more,

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more of it's like a concern.

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So just know that that's something we've thought ahead.

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It's going to definitely help me sleep better at night

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knowing that all of your apps are protected.

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And so, and just help us just, of course,

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like create a nice safe environment.

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And so AI has made this really, really accessible.

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So Site Engine was a great partner that we worked with

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to integrate with this.

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And I'm excited to help get you guys set up

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if you're interested in that.

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So if you have any questions on Site Engine,

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we'll talk about that quick,

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and then I'll just open it up

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to any other questions you guys have.

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So.

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Okay, good to see you, Patrick.

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Glad you guys can make it.

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Awesome.

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I was just gonna ask, in regards to Site Engine,

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is there any, you know, is it just flagging a word

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or could it be like phrases or anything like that?

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It's generally like a context.

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So you can flag specific words,

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but nobody wants to go there and like write out

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every word that should get flagged.

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So what you generally say is like,

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there's parameters of like, I don't want anything,

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I don't want images that show children,

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for example, of any kind.

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You know, I don't want images that show like a gun

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or, you know, hate speech or anything like that.

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You can kind of, they're more general things.

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You can obviously put like a blacklist of things,

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like if any of these things are in there.

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It's pretty, like spam detection is like a checkbox

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you can enable.

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And so I'll see if I can like pull up the settings here.

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I think I can actually do that.

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Here, I'll show it to you.

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And this is stuff that we'll go in and like set up for you.

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And we could do it on a call with you or that.

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So we can, you can let certain things like in,

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you can also go in here and say like,

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does it match specific things?

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Obviously it can be multi-language.

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There's all kinds of categories

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and things you can throw in.

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And then I think, where's the actual screen?

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I was, let me jump back to it here.

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Same with like image.

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So let's see.

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Sorry, I'll get the exact screen and show it to you, but.

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Oh, here we go, so.

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There we go.

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This is what I was wanting.

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Okay, so you can come in here

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and there's like categories of things like weapons,

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like those are all being rejected.

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Anything graphic.

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But it can be like all the stuff that's in between that.

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And this is like, don't worry.

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Like we had a really fun time testing this.

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The way we tested it is that we basically said

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like the word stupid and we've made it super.

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clean, because I was like, as we're getting into this, like, how are we going to test this? Like,

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but luckily, like, they're basically handling that part of it. So you can go in here and turn

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certain things off, like medical terms, for example, you could either turn that off or on,

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or just if you want to flag like any kind of link, you can turn that on and off. Obviously,

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links to unsafe or adult websites, gambling, things like that. So you can go through this,

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it's really just like an accept or reject. And you can do that and make it as as sensitive as

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you want. Most like pretty much everything we're doing here is, you know, it's just gonna be

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different use cases. So it'll kind of load with like a general, but we didn't want to turn this

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on until each of you had gone into it or like specified what you want, because this is obviously

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your app. I, our team turned it on for our app. And then I wasn't able to share a link to get

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people to buy our offer, because they had said it's so sensitive. So I experienced having the

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moderation turned on without my permission, or without me knowing about it. So I don't

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want to do that to you guys. So we will work with you to get that set up. And then from there, we

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can, like, you can experiment with it or adjust it. But it's typically like a set and forget it

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thing, you won't need to do much with it once it's once it's up and running. It does, I mentioned,

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I think it works, it's working over here, where you post something here, it's also going to work

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if you're in the DMs. So if you go in here, and you're actually writing a post DM to someone,

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all those same moderation is going to apply here, which will be great. So it kind of keeps it

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safe and clean, because it's one thing to be in the community, people are less likely to,

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you know, go crazy in there. But if you're in a DM, it's just you and one other person,

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like, that's kind of where most of the concern was around people just being inappropriate. So

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that's it. Can I ask a question? Yeah. So good to see you. Came in a little late. Sorry, but

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I think I caught up. So it's obviously it's content moderation. And this is the portion of

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the app that allows us to sort of choose the extent to which we want various things moderated.

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It's not on yet, you're going to turn it on. And we need to go in and make decisions about

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kind of what things we want to say and not say. Is that correct?

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Yeah, we can work with you to do that. So like, if you're interested in turning it on,

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we can just schedule a quick 20-30 minute call and just pull it up. Or give you a list of all

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those things that you want to flag. Okay, so you're gonna I need to let you know,

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though, okay, I'm ready to turn it on. Yeah, we didn't by default turn it on.

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Because we didn't want to. That's you guys, it's your apps. So we don't want to be like,

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well, we thought this would be something you didn't want. And we don't want to set it. It's

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just it needs to be up to you guys. It takes off the liability of us picking the wrong thing. So

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I mean, most of it is like, there's obvious stuff you don't want in there. And we just for the

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record, like we've been running tribe for four years, I've never seen this abused ever. And

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we've never had content moderation. So it's not like we have crazy apps with like crazy things

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happening in it. It's just something that like, from a technical standpoint, anyone could download

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the app, if they got access to a group, anyone could upload any piece of file media content link.

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So luckily, it's not been a problem ever. But this is one of those things that just want to make

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clean it up and make it safer. So cool. Awesome.

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Cool. Okay, well, we can jump into some other questions.

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Is there anything else Carolina that we can say about that?

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Hang on once I think we've got someone repairing something at our house that just showed up

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randomly, not letting me know. Give me like two minutes. I don't know if

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you guys can just bear with me for a second. So sorry.

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Cheryl, to answer your question. So it's an automatic rejection. It's not something that

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gets reviewed. Like as soon as they press send on it, it rings up a little pop up and says,

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hey, you can't share this. This is a reason why. So you guys won't even review it. It'll just

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happen automatically. Thank you. Good to know.

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Oh, we need some music.

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Hey.

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Perfect. So, did you guys.

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I am Cheryl's question that she had about moderation she just posted another one about Mark all is red.

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So the way to, like, read each one individually is just to click on it. So if you tap on that notification, it'll route you to the post if it's a post or if it was just like a push notification that came through it'll just clear that.

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So, yeah, that's good.

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Yeah, if you if you basically clicking on any of these will will market as read but a lot of people like have the one, or sometimes, you know, you may have like hundred we had some people when we switched it to the way we were tracking notifications

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they had like 200 unread. So, that just goes through and like basically marks all of them as read. So you don't have to do that.

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Okay, so some of our, our clients, they're wondering if they can delete those.

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Once it's read on there.

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Wow.

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No.

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The short version.

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Yeah, just needed to get to know, maybe one day. Yeah.

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Thank you.

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Yeah, the goal what we probably will do is once they're not like read and they're older than a certain time will probably auto hide them as well so you kind of would just see like the last 22 weeks, or maybe 30 days.

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But if you do keep scrolling like you will see it from like the beginning of time, like this is from 10 months ago.

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So we may just auto auto hide that.

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Bethany.

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Bethany also mentioned that hers was spinning.

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That's possible. Yes.

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Just let us know if that happens. Sometimes when we make an update. It's something to do with the, just the way that the app gets deployed we have to push a button on our end to just clear something.

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But, is it, if it's still happening, but, you know, pretty spinning and just to mention it today.

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Gotcha. Thank you. Okay, thanks.

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It may spin if you click Marcus read and you have like hundreds of messages like I actually had 102 notifications in the last year single app. So it is taking a second but you can see it, it did, it just took about 10 seconds for it to mark everything is completed

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because it goes through like every single one.

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So, cool.

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Okay, yeah.

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Yeah, thanks Bruce. So, my question specifically was about the badges.

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So we're looking to implement and utilize the badges within our community and sort of like for course completion and activity.

214
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So, we figured out how to upload and assign the badges.

215
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How do, how is the like badge activity track like for the badges, and is there a way to have the badges apply automatically and sort of like your best practices like what has worked and how do you guys leverage those.

216
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Yeah, so how will the, we have one, one client that I know is doing this, the ones that actually sponsored the feature for badges.

217
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They have a course or they have some milestone in the course and what they'll do is have a lesson that links out to a form of some kind to verify like hey, so this is one was like options trading so they have, you know, made their first $1,000.

218
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You know day trading or whatever, through that so they had to provide proof like a screenshot and a thing to like get the award essentially.

219
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So that was a little more formal like they made a really big deal of each badge.

220
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Of course, the first thing they've also asked as well as like yeah when someone submits like we you know we're letting 100% of these through like why does someone have to go push the button.

221
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So we've looked at like adding a Zapier integration there. So for you, I know you're using Salesforce so you could easily link that from Salesforce through Zapier.

222
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So if someone, you had a tag or something in Salesforce,

223
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potentially it could just add that badge for that person.

224
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So we are moving over to One's Hub.

225
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Is that, do you know if that integration

226
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is available through One's Hub?

227
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Yeah, typically we'll actually integrate with Zapier

228
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and Zapier integrates with thousands of apps.

229
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Right, okay.

230
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My guess is that way we only have to do it to one

231
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and then typically I think there's like 7,000 integrations

232
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with Zapier.

233
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So yeah, if a organization your size is using that,

234
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a tool like it's probably in Zapier.

235
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Okay, so yeah, just to make sure I understand correctly.

236
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So basically the integration of the badges

237
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can be done automatically through Zapier

238
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and like between One's Hub and Keyspire Connect.

239
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So then Zapier is able to track the activities

240
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in Keyspire Connect and communicate that

241
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to the other CRM system, correct?

242
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Correct, yeah.

243
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Okay.

244
00:21:06.880 --> 00:21:09.840
And what this looks like in practice

245
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was like you would select One's Hub

246
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and then you could search for Tribe Social

247
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and you'll see there's an integration for it here.

248
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Okay, perfect.

249
00:21:18.320 --> 00:21:19.640
So you can say a little like,

250
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hey, when the contact is captured.

251
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I mean, as you can see,

252
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there's a bunch of options.

253
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If they book a call, they add a tag,

254
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you know, contact updated, then do this.

255
00:21:29.240 --> 00:21:31.320
So right now there's just these four

256
00:21:31.320 --> 00:21:33.480
where you can add a user to a group,

257
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create new users, delete users.

258
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So we would add a different list here

259
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where you could like select,

260
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you know, add this badge specifically to someone.

261
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It's not there today,

262
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but that's something that's on the roadmap

263
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for probably January.

264
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Let's see.

265
00:21:52.020 --> 00:21:56.060
Okay, and then until like that is added,

266
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then my understanding is that until then,

267
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right now it's more of like a manual process, right?

268
00:22:04.440 --> 00:22:05.860
Yeah, it's just a manual.

269
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You kind of search for it and add that person in there.

270
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Okay.

271
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So yeah, that way we typically release

272
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some features like that in pieces

273
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and then we can figure out like what,

274
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how people are actually using it.

275
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Right now as well, badges are pretty simple.

276
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They're applied to the user.

277
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They're not a group per se.

278
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So we've also asked people have asked

279
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that can we filter those?

280
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So if I'm in two groups and I'm looking at a person

281
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that I would only see the badges

282
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that are associated with the current group.

283
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So we may filter that as well to show up so.

284
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Okay.

285
00:22:46.620 --> 00:22:47.620
Okay.

286
00:22:47.620 --> 00:22:50.260
No, that has been very helpful.

287
00:22:52.380 --> 00:22:53.980
Yeah, no, thank you.

288
00:22:53.980 --> 00:22:54.800
Awesome.

289
00:22:56.660 --> 00:22:57.500
Cool.

290
00:22:59.700 --> 00:23:01.060
All right.

291
00:23:01.060 --> 00:23:03.780
Any other, David, did you have a question?

292
00:23:05.500 --> 00:23:06.340
All good.

293
00:23:06.340 --> 00:23:07.160
No, not at this point.

294
00:23:09.660 --> 00:23:11.580
Building out a new studio back there.

295
00:23:13.940 --> 00:23:14.780
Looks good.

296
00:23:17.580 --> 00:23:18.420
I was muted.

297
00:23:18.420 --> 00:23:19.260
Thank you.

298
00:23:19.260 --> 00:23:21.020
A new podcast studio, yeah.

299
00:23:21.020 --> 00:23:22.260
That's awesome.

300
00:23:22.260 --> 00:23:23.100
Sweet.

301
00:23:23.100 --> 00:23:23.940
It looks legit.

302
00:23:23.940 --> 00:23:26.900
I'm about to do the same like wooden slat wall here.

303
00:23:26.900 --> 00:23:28.660
So it like caught my attention.

304
00:23:28.660 --> 00:23:32.100
So awesome.

305
00:23:32.100 --> 00:23:33.900
That's actually a false wall.

306
00:23:33.900 --> 00:23:35.900
I didn't put it on.

307
00:23:35.900 --> 00:23:38.940
So there's like 18 inches between the actual wall

308
00:23:38.940 --> 00:23:41.340
of the room and that wall.

309
00:23:41.340 --> 00:23:43.980
So I just built four by eight frames

310
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to put those things and then set them up.

311
00:23:48.220 --> 00:23:49.060
That's awesome.

312
00:23:49.980 --> 00:23:51.140
Sweet.

313
00:23:51.140 --> 00:23:51.980
Looks great.

314
00:23:54.700 --> 00:23:56.300
Very cool.

315
00:23:56.300 --> 00:23:58.780
Well, if you, we can hang out.

316
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If you guys have any other questions,

317
00:24:00.020 --> 00:24:01.460
we can also just hop off.

318
00:24:01.460 --> 00:24:02.900
I did mention at the beginning of the call

319
00:24:02.900 --> 00:24:04.660
and if people join, but we'll probably move these

320
00:24:04.660 --> 00:24:07.140
to like a monthly call in next year

321
00:24:07.140 --> 00:24:10.060
and we'll pack it more with like all the features

322
00:24:10.060 --> 00:24:11.540
we're doing.

323
00:24:11.540 --> 00:24:13.620
We typically have at least something big

324
00:24:14.260 --> 00:24:15.340
to announce at least each month.

325
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And so we'll take some time to show you specific features

326
00:24:18.500 --> 00:24:19.740
and then give you a heads up on like

327
00:24:19.740 --> 00:24:21.100
what else we're working on.

328
00:24:22.780 --> 00:24:26.460
So right now we're just doing a bit of cleanup

329
00:24:26.460 --> 00:24:27.660
on some UI things.

330
00:24:27.660 --> 00:24:31.100
We've got some DM bugs that are out there that we're fixing.

331
00:24:31.100 --> 00:24:36.100
And we're also working on just adding a couple more features

332
00:24:38.660 --> 00:24:42.700
into another tab actually into the app.

333
00:24:42.900 --> 00:24:45.900
So some of you familiar with 100X

334
00:24:49.340 --> 00:24:52.300
and like there's an app called Kingdom Seekers

335
00:24:52.300 --> 00:24:55.740
and I'll show you really quick something that's coming soon.

336
00:24:55.740 --> 00:24:58.660
But if you're in a group, let's say like this

337
00:24:58.660 --> 00:25:00.220
and you have a,

338
00:25:00.000 --> 00:25:05.000
all these tabs, we are adding a new like weekly tracking tab.

339
00:25:05.880 --> 00:25:08.100
And I'll show you really quick.

340
00:25:09.480 --> 00:25:12.080
This is a custom thing we built specifically

341
00:25:12.080 --> 00:25:15.640
for one other app, but it's been asked,

342
00:25:15.640 --> 00:25:16.680
it's been requested a lot.

343
00:25:16.680 --> 00:25:19.720
So we have, if you know, if you're familiar,

344
00:25:19.720 --> 00:25:21.400
I don't know if you use like the Apple Watch

345
00:25:21.400 --> 00:25:26.280
or you have like the rings in the fitness app in the Apple,

346
00:25:26.280 --> 00:25:28.920
you'll go through here and you'll select certain things

347
00:25:28.920 --> 00:25:33.080
like this and let's see if it'll work.

348
00:25:33.080 --> 00:25:36.080
Yeah, no, perfect.

349
00:25:37.480 --> 00:25:38.320
Well, that's what's for, but anyway,

350
00:25:38.320 --> 00:25:42.400
you'll see these rings close as you finish different things.

351
00:25:42.400 --> 00:25:44.040
Let me just see if I'm like not,

352
00:25:46.380 --> 00:25:47.520
oh, great demo.

353
00:25:47.520 --> 00:25:49.800
Anyway, it's been like, they've had this for about a year.

354
00:25:49.800 --> 00:25:52.160
We just pushed a little updates that may have broken it,

355
00:25:52.160 --> 00:25:54.160
but you'll see the rings close.

356
00:25:54.160 --> 00:25:57.600
And what this lets you do is have a tab called

357
00:25:57.600 --> 00:25:59.720
whatever you wanna call it, like weekly tasks.

358
00:25:59.720 --> 00:26:02.600
So if you have something where, hey, on Tuesday,

359
00:26:02.600 --> 00:26:05.240
you need to do this, watch this video.

360
00:26:05.240 --> 00:26:08.340
On Thursday, you need to do this thing.

361
00:26:08.340 --> 00:26:13.040
You can actually assign specific content to specific dates

362
00:26:13.040 --> 00:26:14.960
and then people can come in here

363
00:26:14.960 --> 00:26:18.820
and essentially mark those things completed.

364
00:26:18.820 --> 00:26:20.680
So it's very much, very specific.

365
00:26:20.680 --> 00:26:21.880
And they can also come in here

366
00:26:21.880 --> 00:26:25.040
and add their own tasks to the mix.

367
00:26:25.040 --> 00:26:27.360
So again, it's just gonna be an optional tab

368
00:26:28.080 --> 00:26:29.400
if you want it for a particular group.

369
00:26:29.400 --> 00:26:30.880
But I just wanted to share that,

370
00:26:30.880 --> 00:26:34.660
that that will be coming in January as its own tab.

371
00:26:34.660 --> 00:26:37.860
And you could add that easily to one of these tabs.

372
00:26:38.880 --> 00:26:41.640
If you had specific content,

373
00:26:41.640 --> 00:26:43.240
or this would be a great use case would be

374
00:26:43.240 --> 00:26:45.640
if you're running a challenge and you had like,

375
00:26:45.640 --> 00:26:48.720
hey, watch the replay, then do this worksheet,

376
00:26:48.720 --> 00:26:49.560
then do this thing.

377
00:26:49.560 --> 00:26:52.640
Okay, cool, you've like submit this form over here.

378
00:26:52.640 --> 00:26:54.120
Those are your three tasks for today.

379
00:26:54.120 --> 00:26:57.600
And you can check those off and mark them as completed.

380
00:26:57.600 --> 00:27:00.920
And then I think when you mark the,

381
00:27:00.920 --> 00:27:04.800
and people can add their own tasks to that as well.

382
00:27:04.800 --> 00:27:08.080
So it's just a great little like habit building feature

383
00:27:08.080 --> 00:27:09.280
that is pretty cool.

384
00:27:09.280 --> 00:27:12.340
So we'll have a lot more information once it comes out

385
00:27:12.340 --> 00:27:15.280
and demo a little better, some different use cases,

386
00:27:15.280 --> 00:27:18.820
but that is incoming, so cool.

387
00:27:21.280 --> 00:27:22.720
Awesome.

388
00:27:22.720 --> 00:27:24.280
Well, if there's nothing else,

389
00:27:24.280 --> 00:27:27.100
we can wrap up early and let you guys get on with your day.

390
00:27:27.100 --> 00:27:28.640
But thanks for hopping on.

391
00:27:28.640 --> 00:27:30.960
If you have questions, you can always shoot us emails

392
00:27:30.960 --> 00:27:34.520
or just jump on the next call.

393
00:27:34.520 --> 00:27:37.320
This will be our last call for 2024.

394
00:27:37.320 --> 00:27:39.120
So we'll see you next year.

395
00:27:39.120 --> 00:27:41.080
And I hope you guys all have a good Christmas

396
00:27:41.080 --> 00:27:42.640
and holidays coming up.

397
00:27:42.640 --> 00:27:45.040
And yeah, we'll talk soon.

398
00:27:45.040 --> 00:27:45.860
Bruce, thank you.

399
00:27:45.860 --> 00:27:46.700
This is great.

400
00:27:46.700 --> 00:27:47.520
Really appreciate it.

401
00:27:47.520 --> 00:27:49.000
Have a great new year.

402
00:27:49.000 --> 00:27:49.840
You too.

403
00:27:49.840 --> 00:27:50.960
And Merry Christmas.

404
00:27:50.960 --> 00:27:52.120
See you guys.

405
00:27:52.440 --> 00:27:53.280
Thank you.

406
00:27:53.280 --> 00:27:54.120
Yeah, Merry Christmas.

407
00:27:54.120 --> 00:27:56.000
Happy New Year to everyone.

408
00:27:56.000 --> 00:27:56.840
See ya.
