WEBVTT

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computer. All right, good morning, good morning, good morning, or whatever time it is that you

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are watching this. Welcome to Office Hours, which is every Thursday 9 a.m. Pacific Standard Time.

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It's an extra little bonus service I do for Prosper Leader members to allow you to have

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to come in and ask questions, get personalized attention in between your coaching. And so I was

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already doing that before I pushed the recording, giving the personalized attention to the people

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that are here live. And then I try to record a little something for those of you that aren't

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able to make it live that I can leave some thoughts with you of value so that you also

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have something to munch on, right? All right, so I'm going to open with prayer and today, of course,

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is the what I call Double Hitter Thursday, the third Thursday of the month. Every Thursday

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we do the Office Hours, but the third Thursday at 6 p.m., which will be tonight if you're watching

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this live, we do the end of month call. And even though it's not the end of the month yet, we do

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it a little bit before the end of the month so you have time to implement and finish your month

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strong. Otherwise, if I did it at the true end of the month, the last Thursday, it'll be a couple

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days before the first of the month call and it's too close together. So it gives you some time to

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digest and work on this and make sure that you're keeping your eye on the ball and you're making

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every month your best month and I'm supporting you to the best that I know how to do. So let's

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start by inviting the Holy Spirit to join us on this call, to lead this call, to touch us on this

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call. And I'm going to begin sharing, it's going to be two parts, on what really matters in your

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as to how you can be spending your time, we have to be much more strategic, much more specific

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if we're going to get ahead and not end up with what I call the rocking horse syndrome.

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You're on a rocking horse and you are pumping and pumping and pumping, right? But you're going

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nowhere, right? So that's not the idea for your business and so it's resorting through

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the key components that must be done by you or hired out, but you must be mindful and overseeing

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in your business that they're happening. If they're not happening in this season, you're lagging behind

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and you will not reach the ultimate goal that we're talking about. The ultimate goal

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being growing, scaling, a profitable, there needs to be profit or you're not in business.

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And I'd like to say to some of you, you're funding your side hobby with your lunch money.

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That's not a business, it's expensive hobby, okay? So you're building a profitable,

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faith-integrated business. Faith-integrated meaning faith. God is part of everything that

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you do. Everything you do glorifies God. Everything is coming from God, through God,

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for God, from God, right? And is touching lives and is creating impact and is creating legacy.

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So we have to be strategic. It's like growing a garden. You think carefully what you want to grow

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and you get the seeds and you fertilize the soil and you plan what goes where. So in my garden,

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I have, you know, like a fence in part of the garden, right? I have a raised bed garden,

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I have a tower garden. And in the raised bed garden, there's things I know that operate a

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certain way. Like the cucumbers, for example, they're climbers. I've got to put those near

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the wall so they can climb, right? And there's other things that need a lot of space. So I plan,

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if I put a zucchini plant in, it's going to spread out. It needs space. And so it's the

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same way with your business. You are strategic as to what are you growing. So you start with

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the right seeds, you plant them in the right way and then you nurture them in the right way

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to get the harvest that you are looking for.

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Hopefully that makes sense to you.

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So that's what I wanna talk about

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in this part of the sequence and next, okay?

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Because it's gonna be more than one short conversation.

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And maybe this will give you some time

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to think and prepare questions

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before we meet again tonight, all right?

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So let's start with prayer first.

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So Father, I just give thanks for the gift

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of co-laboring, of being co-heirs, of partnering with you.

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In business, we just invite you, Holy Spirit,

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to move, to speak through me, to minister through me,

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to touch every single person listening live

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and to recordings.

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We give you the glory.

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In Jesus' name, amen.

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So when we talk about your business,

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there's really a few working parts.

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And the question is, should you be doing those

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or should you be hiring those out?

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And the sequence of what really matters,

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what's working right now.

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So the first thing, you know my success formula

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is mindset plus skillset plus right action equals results.

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Okay?

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So all of those things always play a role.

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The mindset always plays a role.

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The skillset always plays a role.

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And the right action always plays a role, okay?

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And that produces the results.

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And I think of the results in the terms of income

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and impact and also fulfillment.

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I think that it should spark joy.

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You should enjoy what you're doing.

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If you hate doing parts of it,

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that should be delegated, deleted, handed out, okay?

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I don't think that business is meant to be a grudge.

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So I wanna start with the mindset first

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because I was sitting down,

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I was coaching someone that is more new

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in the business yesterday.

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And so when you're new, there's so many working parts

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and it can feel so overwhelming.

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And so I needed to back up because she was just,

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I'm doing this and I'm doing that

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and I'm putting this over here and I'm doing this.

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And I needed to back up and I needed to,

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first of all, establish the mindset.

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And second of all, make sure what you're doing is creating

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what you desire it to do.

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And there's things that work

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and that are super important right now in this season

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that weren't as important in the past.

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In the past, just to give you examples,

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in the past, you could just throw a lead magnet.

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It could be like almost crap lead magnet

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and people would give you their emails

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and you could build your list.

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Well, everybody's using AI,

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everybody's throwing out lead magnets.

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And so we really need to evaluate

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what kind of lead magnet you're putting out.

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And you're gonna lose people's trust in you

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and desire to come back

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if you're just putting out a crap lead magnet

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that you just threw on AI and threw online.

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Yeah, it can write you a book,

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it can write you a devotional,

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it can write you just boom in five minutes

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and aren't you the one.

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Everybody knows, everybody sees through it.

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The algorithms see through it,

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your customer sees through it.

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We can't do that anymore.

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So I want you to back up and rethink from the mindset,

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we're gonna come back to the skill set

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and the right action.

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So that's changed, that's changed, okay?

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You did not, you could,

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when I first started this business,

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I mean, I've been in business for decades,

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but when I started this business,

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Prosper & All Things in 2012, so 13 years ago,

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sending one email a month,

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you could stay front of mind in 2012.

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Sending one a week, you're really good.

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You're front of mind with one email a week.

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If you send one email a week now,

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you're gonna get lost in the shuffle.

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Can't do that anymore.

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We have to show up in all ways,

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in print and most of all in person.

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I'm gonna talk about that as it changed.

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So it's different now.

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And it used to be,

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you could just put a couple sales emails out there

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and it was okay, right?

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Not anymore.

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People's time is so precious, their inbox is overloaded,

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and it's like you've got a chance to make an impression

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and you don't get more chances.

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I will teach you how to rebuild if you've messed up,

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but it's gonna be the end.

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In the algorithms,

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I'm gonna talk about the email algorithms

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and in public opinion of the people, how they view you.

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So you have to really respect people's time

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and your emails need to be very valuable

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and you must be adding tremendous value.

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And now, two emails a week, you could maybe slide,

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three is necessary, three, and they all add value.

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So before you get overwhelmed,

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I'm gonna teach you how to do it simply,

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but I wanna talk about the changes.

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Things are a changing, the old things are not working.

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And if you're not understanding the value

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of your email list, you're absolutely missing.

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The cruise ship is passing right on by you

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and you're not cruising.

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If you're not building a brand and a list,

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you're not building a business.

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If you've got a few names jotted down here

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and you don't have an active email list

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that you're growing and nurturing,

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you don't have a business.

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When I look at how sales come,

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of course, they're gonna come person to person.

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If you're talking to someone on the phone,

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doing a Zoom call, interacting personally,

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it's gonna be the highest level of sales.

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Social media, it's gonna be way down here for sales.

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It's great for connecting, but it's not for sales.

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So knowing how to use social media and understanding that,

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is gonna be your sales person, ongoing.

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You're gonna generate the majority of your sales from email.

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You gotta know how to do that, okay?

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So it's changing.

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Now, I remember, so for many years,

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I had an email copywriter.

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For many years, I did it by myself.

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So 2012, I've written every Sunday newsletter since 2012.

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I've missed very few Sundays.

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I'm traveling or something major,

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but the majority of the Sundays since 2012,

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every single Sunday,

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I have put out the Prosper Inspirational Newsletter.

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That's because consistency creates momentum.

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And I have written those myself.

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So used to be that was enough.

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That's what I did, okay?

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As I started to really advance and grow,

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I hired a copywriter that just focused on my emails

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and writing some of my landing pages,

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a professional copywriter.

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And I've taught you guys about ROI,

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that if you invest, I invest $1,000 a month

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with the copywriter,

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I need to be producing $1,000 a month income

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from what he does.

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And I established that with him from the start

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and there was accountability.

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And that worked, I was producing that

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and I did that for many, many years, okay?

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His life changed, got married,

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had a lot of sickness in the family and stuff like that.

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And it was the same time that AI came up.

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And so I was able to use AI as a copywriter,

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not as good as my copywriter,

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but definitely a time saver

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and could allow me to keep going when he wasn't available.

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Okay?

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So I remember when he would send three emails a week

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and I thought, we're gonna lose,

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everybody's gonna unsubscribe.

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No, because we were adding value,

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almost nobody was unsubscribing.

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I was front of mind, okay?

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And then when something to sell would come,

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we would add a couple sales emails on top of that.

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So there could be like five emails in the week.

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Very few people unsubscribed

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and the sales emails didn't bother anybody

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because I had been so committed to value,

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value, value, value, value, value in the email

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so that when there was a sale email,

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it didn't bother people, they were fine with it

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and they would still open them, okay?

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And let me define a value or nurture email

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is exactly that, you are giving value,

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you're giving valuable information,

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you're giving valuable how-tos or tips,

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you're giving valuable inspiration,

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you're telling value.

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people's stories that have lessons

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that they can learn from.

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So you're giving value in the email,

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and you've got to be doing those three times a week.

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And that is separate from a sales email.

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Now, you can put a call to action.

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You've noticed very often, I can put a very subtle,

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at the end of giving lots of value,

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I can put a call to action, inviting them to do something.

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A sales email sells,

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and it means you're asking them for anything.

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Even if you're asking for free, come to my workshop,

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listen to my blog, watch my show,

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that's a sales email.

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You're asking, you're making an ask.

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So the rule is give, give, give, that's the three,

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give, give, give, then you can ask.

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So that's changed.

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It requires far more.

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It used to be that if they could see your message

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three to seven or eight times,

256
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you were pretty guaranteed they would recognize you

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and they would buy.

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The most recent statistic is 26 times

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that they have to see to make a purchasing decision.

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Now, speaking of seeing, okay,

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it used to be that you could hide.

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You did not have to show up.

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In fact, video was not that much of a thing,

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going live, it didn't matter.

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Now, video, oh, if I need to grab

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and look at some of the statistics,

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video is the majority of all sales.

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I want to say 80%.

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So you are no longer going to be able to avoid

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using video or showing up.

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So you can no longer hide and not do emails

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or just kind of show up once in a while

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and throw out a sales email and hope someone's going to join

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and you can no longer not show up.

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They're making decisions by, number one,

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seeing that they know I can trust you

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and they're seeing and you're adding value.

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So you've got to be creating videos.

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And believe me, I don't like doing that.

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You saw, I just made one yesterday

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for my upcoming book launch on August 26,

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and letting everyone know that's the day

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to go to Amazon August 26 and get the paperback copy

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of Total Soul Prosperity, get one for a friend,

285
00:17:40.320 --> 00:17:44.200
get one for your colleagues, get one for your kids.

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And I'm giving over $500 in bonuses, right?

287
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And so I didn't want to make a video.

288
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I don't like seeing myself on video.

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And on that particular day I had, which was yesterday,

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I'd already spent five and a half hours on Zoom.

291
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I did not feel like making a video.

292
00:18:02.400 --> 00:18:04.240
So you can't go with your feelings anymore.

293
00:18:04.560 --> 00:18:09.040
But I understand, no video, no sales.

294
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That's where we're at right now.

295
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Now, some of you, you're just perfect for this.

296
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Like Charla's been on camera forever.

297
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It's awesome.

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We work in a different area,

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but some of you are not showing up.

300
00:18:22.660 --> 00:18:28.700
And so that's changed, that's changed, okay?

301
00:18:29.860 --> 00:18:33.060
Reviews are incredibly important.

302
00:18:33.700 --> 00:18:35.640
So there are systems,

303
00:18:36.300 --> 00:18:39.240
there are systems that you have to understand.

304
00:18:39.540 --> 00:18:42.220
And this is why working with a coach that understands.

305
00:18:42.600 --> 00:18:44.880
I always have a coach for everything.

306
00:18:44.940 --> 00:18:46.400
I have a business coach.

307
00:18:46.400 --> 00:18:48.880
I have a fitness coach.

308
00:18:49.260 --> 00:18:50.940
I have a speaking coach.

309
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Like I have a book coach.

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We need to know or study and understand

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the things that we're doing.

312
00:19:00.840 --> 00:19:05.180
We need to hone our craft, sharpen our saw, if you will.

313
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And so there's a system.

314
00:19:07.640 --> 00:19:09.360
And so I want to talk about some of that.

315
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Like with the email, what's the system, the algorithms?

316
00:19:12.800 --> 00:19:13.820
Emails have algorithms.

317
00:19:15.600 --> 00:19:17.800
Deliverability, if it's going to get in their inbox,

318
00:19:18.140 --> 00:19:19.780
or not, right?

319
00:19:19.780 --> 00:19:22.780
So it's not just pumping out stuff,

320
00:19:23.180 --> 00:19:25.660
but it's pumping it out in a way that the algorithms,

321
00:19:25.940 --> 00:19:28.000
just like social media has algorithms.

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Your salesy social media gets shown to way less

323
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than your high value, high content social media.

324
00:19:38.040 --> 00:19:41.360
And so it's not one and the same.

325
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There's algorithms who sees,

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even if you've got,

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I've got the maximum on my page of friends, 5,000,

328
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and then plus followers,

329
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just on my personal page I'm talking about,

330
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not my other pages.

331
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And that doesn't mean,

332
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I mean, altogether on all my pages,

333
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there's tens of thousands,

334
00:19:59.380 --> 00:19:59.960
at least.

335
00:20:00.000 --> 00:20:00.680
10,000.

336
00:20:01.940 --> 00:20:07.020
It doesn't mean 10,000 people are going to see, right?

337
00:20:07.420 --> 00:20:09.600
So same, you write all the emails,

338
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it doesn't mean anybody is going to get delivered

339
00:20:11.520 --> 00:20:12.320
to their inbox.

340
00:20:12.380 --> 00:20:14.600
It may be sitting in their spam and they never see it,

341
00:20:14.620 --> 00:20:16.680
or they see it six months later when they're cleaning out

342
00:20:16.680 --> 00:20:18.720
their spam, or it might be over in their promotions

343
00:20:18.720 --> 00:20:20.340
that they never look at that one.

344
00:20:20.440 --> 00:20:24.720
You all notice, like if you're using Gmail, right?

345
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There's a promotions category, there's a spam,

346
00:20:27.820 --> 00:20:30.240
there's the, you know, if I'm using Outlook,

347
00:20:30.340 --> 00:20:32.540
there's a focused and then there's other.

348
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Where is your email ending up?

349
00:20:34.680 --> 00:20:35.900
And what are you doing about it?

350
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Do you understand the system of the algorithms, right?

351
00:20:39.740 --> 00:20:44.560
So all of that to say is that things, they are a changing.

352
00:20:46.280 --> 00:20:49.620
And you can't run and hide if you want to build,

353
00:20:50.320 --> 00:20:55.860
you have to show up and you need to understand

354
00:20:56.860 --> 00:20:59.420
how things work to make sure

355
00:20:59.640 --> 00:21:02.140
that you're working the algorithms.

356
00:21:03.200 --> 00:21:07.960
So if you want to pop in the chat for some of the things,

357
00:21:08.040 --> 00:21:10.660
I'm going to go into more details tonight

358
00:21:10.660 --> 00:21:14.300
in how you go about doing these things, okay?

359
00:21:14.300 --> 00:21:16.260
How do you work the algorithms for emails?

360
00:21:16.720 --> 00:21:20.560
How do you work the algorithms for social media?

361
00:21:21.020 --> 00:21:23.780
How for video, how for your book,

362
00:21:23.780 --> 00:21:25.220
your book to be bestseller,

363
00:21:25.480 --> 00:21:27.320
your book to be seen on Amazon.

364
00:21:27.760 --> 00:21:30.800
Each of these things, there is a system,

365
00:21:30.880 --> 00:21:33.920
you've got to know how to work the system, right?

366
00:21:34.380 --> 00:21:37.980
And so you've got to be mindful and thinking about it.

367
00:21:37.980 --> 00:21:39.840
So if you have any questions on that,

368
00:21:40.040 --> 00:21:41.580
you can pop it in the chat.

369
00:21:42.180 --> 00:21:43.740
In the meantime, I'm going to close

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just by talking about the mindset.

371
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And then we'll pick up tonight with the details as to how.

372
00:21:51.020 --> 00:21:54.420
So the mindset that I want you to have

373
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is first of all, moving from I have to do these things

374
00:22:02.900 --> 00:22:08.200
or overwhelm to I get to do these things.

375
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I'm privileged to do these things.

376
00:22:12.440 --> 00:22:14.320
Some of you that have coached with me for a while,

377
00:22:14.580 --> 00:22:16.040
you've heard me share some of this.

378
00:22:16.040 --> 00:22:22.660
I've been around in business for decades, honestly.

379
00:22:23.900 --> 00:22:30.260
And so preceding AI, preceding social media,

380
00:22:32.360 --> 00:22:36.440
preceding the internet back to

381
00:22:36.440 --> 00:22:38.720
if you wanted to build a business,

382
00:22:38.960 --> 00:22:42.280
there was snail mail, there was phone

383
00:22:42.960 --> 00:22:46.720
with literal voicemail machines.

384
00:22:47.960 --> 00:22:50.460
And if you wanted to gather people,

385
00:22:50.680 --> 00:22:56.200
you had to rent a space, pay for catering in advance,

386
00:22:56.500 --> 00:22:58.500
and you had to work hard.

387
00:22:58.680 --> 00:23:03.040
You had to drive to a physical location and work hard

388
00:23:03.040 --> 00:23:06.060
and you could get the people that were primarily near you.

389
00:23:06.220 --> 00:23:07.980
So for example, being a founder

390
00:23:07.980 --> 00:23:10.840
of an international nutritional network marketing company,

391
00:23:10.840 --> 00:23:15.340
I needed to book a hotel six months, a year in advance,

392
00:23:15.580 --> 00:23:19.680
put down the deposit, many, many thousands for catering

393
00:23:19.680 --> 00:23:22.160
and have that commitment happening.

394
00:23:22.300 --> 00:23:25.680
And then you mailed out all kinds of things

395
00:23:25.680 --> 00:23:28.800
and you called and I used to do

396
00:23:28.800 --> 00:23:30.740
like what I'm doing here on Zoom.

397
00:23:30.760 --> 00:23:33.180
I used to do it on the phone, right?

398
00:23:33.180 --> 00:23:35.820
Using teleconference, so you had teleconferences

399
00:23:36.580 --> 00:23:39.620
and you met people in person

400
00:23:39.620 --> 00:23:43.200
and you worked hard to fill a room.

401
00:23:43.540 --> 00:23:46.380
You worked hard to fill a room.

402
00:23:47.260 --> 00:23:49.660
That wasn't very many years ago.

403
00:23:49.860 --> 00:23:53.740
That was in my lifetime, wasn't many years ago.

404
00:23:54.640 --> 00:24:00.160
And then the internet came and some jumped on it.

405
00:24:00.240 --> 00:24:02.660
Some thought it was the devil in the end of the earth

406
00:24:02.660 --> 00:24:04.960
and they rejected it for a long time.

407
00:24:05.820 --> 00:24:08.040
And there was the dark web

408
00:24:08.040 --> 00:24:10.960
and Satan was gonna infiltrate everything.

409
00:24:11.520 --> 00:24:13.360
And others began to see,

410
00:24:13.720 --> 00:24:16.200
I could now suddenly communicate

411
00:24:16.200 --> 00:24:17.800
with people all over the world.

412
00:24:18.460 --> 00:24:21.160
Ministries went global, they moved from local

413
00:24:21.160 --> 00:24:23.920
and it was like a biblical diaspora

414
00:24:23.920 --> 00:24:27.520
that you could now reach people all over the world.

415
00:24:27.980 --> 00:24:29.000
What a privilege.

416
00:24:29.440 --> 00:24:31.540
And then social media came.

417
00:24:32.820 --> 00:24:35.040
And again, it was of the devil.

418
00:24:35.040 --> 00:24:37.520
The Christians have been the worst

419
00:24:37.520 --> 00:24:39.620
with new technology in the past.

420
00:24:40.120 --> 00:24:41.860
They've been the slow adapters,

421
00:24:42.120 --> 00:24:44.240
they've been the ones to condemn and reject.

422
00:24:44.800 --> 00:24:47.320
A few early movers understood

423
00:24:47.320 --> 00:24:49.780
and they understood the power of it.

424
00:24:50.500 --> 00:24:55.060
And I'm thankful, my nature and the mentors I've had,

425
00:24:55.160 --> 00:24:56.960
I've always been a very early adopter.

426
00:24:57.620 --> 00:24:59.980
So I mean, Facebook just...

427
00:25:00.000 --> 00:25:04.860
started and I was using it for business and being mentored in how to build a business on Facebook,

428
00:25:05.160 --> 00:25:12.000
okay? Proceeding even when I started Prosper in 2012, by that time I was already very established

429
00:25:12.440 --> 00:25:19.300
on Facebook and understanding the algorithms and how to use it. And so now you have the ability

430
00:25:19.800 --> 00:25:28.100
to build relationships all over the world and that's only advanced with all the different

431
00:25:28.100 --> 00:25:36.420
platforms and that you can almost be omnipresent. You can be on YouTube and Instagram and TikTok

432
00:25:36.420 --> 00:25:43.200
and Facebook and LinkedIn depending on the crowds that you're wanting to meet and even more, right?

433
00:25:43.200 --> 00:25:52.420
And so the privilege of the platform and how that expanded. And then AI came

434
00:25:53.220 --> 00:25:59.880
and it's no longer like, again, it's, you know, Terminator and going to take over the world and

435
00:25:59.880 --> 00:26:05.160
woe is me and I'm scared and nobody wants to touch it and it's going to steal all my stuff. Yeah,

436
00:26:05.160 --> 00:26:11.100
you've got to have wisdom, you know how to do your security, but I'll tell you what, until that time,

437
00:26:11.280 --> 00:26:18.300
until Terminator comes and eats my house or whatever, it's such a tool to save 20-30 hours

438
00:26:18.300 --> 00:26:23.540
a week. Yes, set your privacy settings. Yes, don't give your most personal information.

439
00:26:24.560 --> 00:26:32.520
And yes, do not, do not just let it regurgitate stuff and you put that online. It's going to hurt

440
00:26:32.520 --> 00:26:38.320
you more than it's going to help you. So knowing how to use the tools, but the mindset that I want

441
00:26:38.320 --> 00:26:45.520
you to have is, I get to, without even, like for me, nine times out of ten, you know, I'm dressed

442
00:26:45.520 --> 00:26:53.780
to talk for Zoom and I'm in yoga pants and fuzzy socks, okay, or barefoot. I can run out my lawn in

443
00:26:53.780 --> 00:26:59.940
between or lay in my hammock, like what a privilege. I can speak to the whole world and build an

444
00:27:00.060 --> 00:27:07.320
international business never having to leave my home, right? Unless you want to. I want to now.

445
00:27:07.380 --> 00:27:14.260
I want to start speaking and going all over with my book, but do you understand the privilege? And so

446
00:27:14.260 --> 00:27:24.980
the mindset I want you to have is one of both gratitude and second of intention and third of

447
00:27:25.320 --> 00:27:32.200
consecration and dedication. Yes, Lord, you've chosen for me to be born for such a time as this,

448
00:27:32.200 --> 00:27:44.600
that I can co-labor with you. I can partner with you and be able to touch people around the world

449
00:27:44.600 --> 00:27:52.540
to use my gifts to bless and to be blessed. And so yes, Lord, I want to be the best at what I do,

450
00:27:52.600 --> 00:28:00.200
a spirit of excellence. Yes, continue to learn, but not just only learning, not just the dead

451
00:28:00.200 --> 00:28:06.260
sea that is coming in and coming in and coming in, but the sea of Galilee that is coming in and

452
00:28:06.260 --> 00:28:14.520
it's coming out and it's teeming with life, enough abundance for everyone, okay? Hopefully this has

453
00:28:15.160 --> 00:28:22.500
given you some things to think about. I'll check the chat if there was any questions. I'm not seeing

454
00:28:22.500 --> 00:28:29.140
any questions. Did this give you some things to think about? Pop in the chat. Did it give you

455
00:28:29.140 --> 00:28:36.100
some perspective? And then what we need to look at is what should I be working on and what do I

456
00:28:36.100 --> 00:28:44.140
need to, what do I, only I need to do and what are the things I need to delay, delete, or delegate,

457
00:28:44.920 --> 00:28:55.780
right? And the things that I do, how do I do them the best? Okay, I've got my next caller on the line.

458
00:28:55.780 --> 00:29:00.120
Blessings to you guys and we'll see you soon. Bye-bye.
