WEBVTT

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Hello? Hello? Hey. Hello, hello, hello. Let's see who else is waiting. Oops. Gary! Gary!

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Sean!

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How's everyone doing?

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Good.

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Good.

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Does anyone have questions right off the bat?

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Love it.

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Go for it.

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What did we want to ask now?

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The KDP part.

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Oh, yeah. Okay. So we were wondering about like the KDP part.

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Okay.

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Is that something still totally separate or since now we're like all in everything. Is there like an inclusive part or

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training

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or anything like that or is that still extra?

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I need more context. What?

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Since we just went through like inner circle and we have the membership and like all of the things.

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Is that something that's included as part of your membership or is that still something that's a separate?

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KDP is not usually included if I'm remembering correctly. Is that something you guys are wanting?

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Well, yeah. Now that we're, you know, concentrating more on the lead magnets in the funnel,

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Carrie came up with some good ideas for some digital things, you know, to use to hook people.

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Okay. I love that. Yeah. Let me ask about it. I'll get back to you guys.

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Okay. And then I just did my testimonial. Can I just email it to you?

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Because we've gone through like the form twice now and I don't want Megan to keep seeing like the same thing from.

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Yeah. Feel free to email me. I'll get it. I'll get it to the right place. You're fine.

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Hey, Lisa, I see you're walking.

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I'm walking. How's it going?

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Good. Good.

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I am having a meltdown, not a meltdown, but my next bulk order is ready for inspection.

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And my gut tells me just do the full inspection. But my wallet is like, maybe do 45.

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They already, you know, I've switched manufacturers. I already did a test order with them and they did a lot better.

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She sent me videos of the drop test. They've improved the packaging for free. Like it does feel like I, I don't know.

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It's like it's 600 bucks worth my peace of mind to know that it's good.

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But like right now, 600 bucks is 600 bucks.

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Yeah. Does anybody want to chime in?

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What do you think Carrie?

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Lisa, girlfriend. You've been here, done this. What is 600 bucks if you get two to three?

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I just got another bad review yesterday from someone who got a broken one again.

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Okay. So, right. What is 600 bucks compared to all that?

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That's what my husband's going to say too. He's at work.

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Okay. You already know the answer, girl.

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Yeah.

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I can chime in too, because I just backed off my, my re-inspection that was going to be a thousand dollars to bump it down to only so many percent of the bibs.

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And now I'm second guessing myself because the bit, they still found defects in some of the beds and the manufacturer said they went through everything.

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They replaced everything by did they really, because they re-inspected them and found although small, very small defects.

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These are the things that are going to cause people to write a bad review or not, or send it back.

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So I'm in limbo right now too.

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I wish I did do a bigger inspection because now I'm nervous and I'm, I'm, yeah, I'm nervous because this is a big bulk order for me.

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And I'm the only review that I got that was, well, I got one bad one, but it was because it's too heavy and it's supposed to be heavy, but the only bad review I got was based on the bib.

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It wasn't even a bad review, but it said the only reason they were.

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giving it a four star instead of five

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was because of the crease in the bib.

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They can't get it out.

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So I don't know.

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I've, I just had to cancel my shipment today

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because the shipments are all now out of the timeframe.

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It's just been a little bit of a mess for me.

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Dottie, can you remind me,

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so the last time we talked on office hours,

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I know we talked about this a little bit.

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So what were, what was your like decision

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after the last time we talked about this?

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Like what was it you were going to do from there?

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I decided to not have the inspection company

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pull all of the bibs for each box of my product,

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which is 10 bibs in each.

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There were going to be 1,020 boxes,

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which would have been,

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it would have stretched over days and cost me,

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I think it was close to $1,000 for them

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to come in and inspect all of them.

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So I changed and did.

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The factory said they were going to re-inspect everything

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and BD inspection was going to do 20%.

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So they did go in, they pulled 20% of the bibs.

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I got the report and there was still the same issue.

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It had, it has little marks in the bib.

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So it's front and center.

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That's what people are hanging pictures in

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or they're, for my metal hanger,

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they're a race bib.

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So you'll be able to see that.

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And the manufacturer is insisting it's not a big deal.

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It's very small, but they also said the reason

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that they were marked in the first place

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was because they were transported in too heavy a box.

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I don't know.

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It doesn't really make sense to me,

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but they said they corrected all that,

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but it's still showing marks.

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So I don't know.

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It's just a lot of money to spend on a shipment

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that I potentially will get bad reviews on.

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So I don't know really what to do.

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What are your options?

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I don't know what my options are.

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Continue to-

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There you go.

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Keep going.

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Continue to go back and forth with the manufacturer

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who says that they've replaced everything

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and trust they have.

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Or cancel everything.

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I don't even know what.

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I've already paid for half.

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I put a 50% deposit down.

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I don't know what my trade assurance option

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is at this point,

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but they're saying it's not a major defect.

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Even BD inspection is saying it's not a major defect.

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It's a minor defect that the manufacturer

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says they've replaced.

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So I don't know what option I have.

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Before it gets shipped,

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my manufacturer did say that

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if I get a return from a product

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that says the bib was defective,

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they would ship the person,

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the bib right from China.

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A new pack of bibs.

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Okay.

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I don't even know how that all works.

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Like I don't need one more thing

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to worry about how to do.

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I get very overwhelmed

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with all the technology around this.

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Like, I don't know how I would even do that.

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Yeah.

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I mean, I don't know that that's a great solution,

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but I appreciate their effort to try, right?

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That's kind of what I take away from that

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is that they're trying.

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So that's like, cool.

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Thank you for trying.

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That's not really going to be super viable launch.

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Like, you know, it'll be,

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that'll create more work, honestly.

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But it'll be, that's helpful

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that they're at least trying.

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Does anybody want to chime in?

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You guys know I like to hear from everybody

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before I give my opinion.

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Don't all speak at once.

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It's okay if not.

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My thought is, oops, someone's in the waiting room.

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My thought is,

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cause I know you're nervous.

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You said multiple times, you're nervous.

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Yeah.

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I'm nervous about losing a lot of money

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if this gets stuck in Amazon

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and people start getting products

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that have defective bibs in them

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and they start writing bad reviews

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and then I'm not selling anything.

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Oh, okay.

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There was the train of thought.

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Did anyone hear that train of thought was,

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here's what you're worried about.

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You start getting bad reviews

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and then you're not going to sell anything.

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Your mind automatically went to that worst case scenario.

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I'm not going to sell anything.

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Is that actually, do you think,

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like in logically speaking,

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is that actually going to happen?

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Well, I do think that my sales,

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my sales went from two to three a day

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to nothing for three days after I got my two-star review.

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So I've been working with my PPC company.

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to figure out if that was truly the reason or if it was because of prime week and because my

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pricing was a little bit higher or what but it seemed to to correct itself again when I got

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another five star review to bring it up a little bit so I don't know I I do I I mean I do think

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that has a little bit to do with it if people are writing um you know if my review rate drops

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I don't know I look at the consumer I look at that when I look to purchase something on Amazon

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I look at the reviews not so much the price but the reviews so for me that is a big big deal

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daddy did you offer the refund what did you offer to refund the unit

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no I didn't because they said it wasn't a big deal and they still the one the one review

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the two-star review person no it was a vine oh it was vine oh yeah yeah I know so I haven't gotten

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any bad reviews from people that have purchased that and said in fact the the good thing about

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the reviews is saying how sturdy and heavy it is so that it folds a bunch of metals the vine

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review that was the two star said that you know it was too heavy and it fell off her wall well

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obviously she probably didn't hang it right but that's the whole point of this being a premium

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product is because it's not one millimeter metal it's two millimeters thickness to hold

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several heavy metals that was the point um so what was the NBD's inspection what was the

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percentage of the defect rate do you remember the first time it was 20 percent and this time

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it I believe it was the same I have to go back and okay look but yeah I think it was the same

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okay and just so I'm remembering correctly after the second time your manufacturer said they went

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in and replaced the defective ones that they that BD found yes okay so here's kind of how I'm viewing

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it um I kind of like looking at this factually and in terms of the data so let's say all this

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defect rate um and let's say 100 people buy for easy math okay 100 people buy not all of them are

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going to leave a review but let's just say after people leave a review so you mean that means

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you'll have 80 let's say four to five star reviews that are like good they're like content whatever

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and then 20 that are let's say three stars or below they have maybe some sort of complaint

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how do you feel about that scenario um I mean I don't think a three star is too bad but a two star

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definitely bring you know bring some question into what it is I think if it was something

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different like the pen didn't work to draw with the there was a mark on the actual stand itself

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but again the the bib part of it is one of the selling points of my product because not all

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metal hangers have a bib display so it being priced that way is because of that selling point

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so in its front and center it's like if you buy a picture to hang in a frame and the picture is

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defective you're not going to put it on your wall it's it's kind of like that I'm looking at that

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part of it as that needs to be something that is good not I guess I guess my question I guess

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my question is for this inventory order do you think you can accept that 80 of your reviews

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will be good and 20 of them will be bad and that you will survive that and be on the other side of

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it and learn to deal with that part and how to like strategically deal with it too because we

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all have to deal with this yeah I don't know I mean I've never done this before so I don't I

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don't know if that's something that's acceptable that's why I'm here asking because I don't know

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if that's acceptable is that acceptable to have 20 bad reviews to get you into a below four stars

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I don't know I mean everything I've learned so far in Raymakers has pushed the staying at 4.3

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or above to be able to stay on that first page and

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But again, I'm new to this so I don't know if that's acceptable. That's well, there's there's really not

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Acceptable or not acceptable. There's just what your journey is and

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and

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being able to

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Troubleshoot or just like be not even being able being willing to try to troubleshoot and

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Overcome those things I can tell you like right now my ratings not 4.3. My rating is like 4.2

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It was a 4.1. It was a 4.0

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I've told many people I've had

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After the revine reviews had a 1.8 that she had to like figure out how to get that up

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so the reality of like is it gonna get lower than corporate dream, maybe not but it might and

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There's and but what happens still is people still buy

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Okay, people still buy so my question to you is is

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if you can

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kind of talk yourself through

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letting go some of the nervousness and the apprehension around it and kind of take that leap of faith of

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It may not be perfect, but I'm gonna get on the other side of it one way or another dadgummit

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That's the mindset I think to have and that is what will take you to the next level

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Ultimately, does that make sense?

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Yeah, yeah, okay any other responses to that from anybody

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I'm actually really glad that you're talking about this today. Dottie

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I'm going through a really similar situation

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so I was just getting my first fine reviews in and I got three one-star reviews all

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citing damage and

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I did an in-person sales event on Saturday. And so Friday night. I'm opening some of my units I had in my possession

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And the first two I open damage

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and so I opened all the boxes I had in my possession and assessed the rate in which that damage had affected, you know,

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00:17:00.950 --> 00:17:02.750
potentially the whole bulk order and

238
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that night I made the decision to remove everything from Amazon so I can fix the problem because I

239
00:17:09.329 --> 00:17:11.130
know that if I

240
00:17:11.130 --> 00:17:18.150
Especially at this stage in my journey if I sell these units that are broken that the fix is cheap and easy

241
00:17:18.150 --> 00:17:19.069
It's just time-consuming

242
00:17:20.430 --> 00:17:23.390
I'm gonna put myself in a better position rather than

243
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Continuing to get you know, like probably about a 20%

244
00:17:29.190 --> 00:17:34.710
Chance of 20% of the products like probably will have a bad review because of a small thing that's

245
00:17:35.750 --> 00:17:39.710
Easily fixed but you know, I mean so that was where my risk tolerance was

246
00:17:39.710 --> 00:17:44.730
I wasn't willing to to roll the dice on Amazon and hope that

247
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That didn't affect my overall listing

248
00:17:46.990 --> 00:17:50.050
I figured you know what I have the opportunity now

249
00:17:50.050 --> 00:17:55.810
I've barely sold any units so I can fix it and and it's gonna take more time

250
00:17:55.810 --> 00:18:00.930
And of course, it's affecting q4 and all these other things, but I'm putting myself in a better position

251
00:18:01.490 --> 00:18:03.550
It's just gonna delay things a little bit

252
00:18:04.330 --> 00:18:09.050
Yeah, that's where I think I mean, I don't think I'm I

253
00:18:09.050 --> 00:18:16.610
Think I'm more proactive. I guess and I want to be proactive and head off problems and just

254
00:18:17.610 --> 00:18:22.850
Assume I'll fix it when when they come in if I already know that it's potentially a problem

255
00:18:22.850 --> 00:18:26.910
So that's where I guess if I need to change my mindset, I need to change it

256
00:18:26.930 --> 00:18:33.750
But that's how I run my other business like I like to anticipate. Okay, this is starting to become a problem

257
00:18:33.750 --> 00:18:37.450
Let's head it off before it does become a problem. Exactly. Okay

258
00:18:37.450 --> 00:18:44.830
Let's just wait and see and then take care of it when it happens. Like that's not where my comfort level is. So

259
00:18:44.830 --> 00:18:49.170
Something that you could do kind of a similar thing to what I'm doing and get ahead of it

260
00:18:49.170 --> 00:18:55.770
and like you said be proactive and and find those missing or broken units or units that are affected by this damage and

261
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Correct it or at least

262
00:18:57.870 --> 00:18:59.910
Pull them so that they're not being sold

263
00:19:00.570 --> 00:19:06.930
It would involve me having the whole shipment sent to my house and then

264
00:19:07.070 --> 00:19:11.650
Opening every box having extra bib sent to me replacing everything

265
00:19:11.650 --> 00:19:17.390
I just don't have the ability to do that right now. I still can't lift anything because of my shoulder

266
00:19:17.630 --> 00:19:21.930
I'm still on four more weeks of restriction with that. So I

267
00:19:21.930 --> 00:19:29.730
Don't think that's possible. I don't know. What about using a third party, you know, you could probably have

268
00:19:30.690 --> 00:19:34.250
you know, I just know that there's like companies right that will like

269
00:19:35.110 --> 00:19:37.790
Receive multiple parts of your product and box it all together

270
00:19:37.790 --> 00:19:42.950
I'm sure that those same companies would be willing to accept your products and open every single one of them

271
00:19:42.950 --> 00:19:47.550
You know and do whatever needs to happen to fix it if you can't personally do it

272
00:19:47.550 --> 00:19:52.790
of course, I would incur more cost but I'm just trying to think like is there a solution here and

273
00:19:53.950 --> 00:19:58.090
If there isn't if there truly isn't then like what Gabby was saying? You just have to kind of go

274
00:19:58.090 --> 00:19:59.270
Okay, I'm gonna anticipate

275
00:20:00.000 --> 00:20:05.360
percent of my reviews being bad and know that I can fix this moving forward and get past

276
00:20:05.440 --> 00:20:05.860
that.

277
00:20:06.540 --> 00:20:10.880
Yeah, I think that I think I think that's probably going to be what my solution is,

278
00:20:10.980 --> 00:20:12.700
to be honest.

279
00:20:12.780 --> 00:20:16.920
Yeah, I think in my head, I'm like, people will more likely write a review if they don't

280
00:20:16.920 --> 00:20:18.380
like something than if they do.

281
00:20:19.760 --> 00:20:25.900
So in my head, I was like, even if only 10% of the units are affected, I in my mind, I'm

282
00:20:25.900 --> 00:20:28.800
like, those are the people that are going to speak up on my listing and not the ones

283
00:20:28.800 --> 00:20:31.320
that got a great product that isn't broken.

284
00:20:32.020 --> 00:20:33.840
So right now, I appreciate that.

285
00:20:34.160 --> 00:20:34.320
Thank you.

286
00:20:34.920 --> 00:20:35.800
Thank you, everybody.

287
00:20:35.840 --> 00:20:36.120
Yeah.

288
00:20:36.360 --> 00:20:37.600
I appreciate it.

289
00:20:37.720 --> 00:20:39.060
Take up the whole call again.

290
00:20:40.280 --> 00:20:40.720
Okay.

291
00:20:41.220 --> 00:20:44.700
Daddy, I was gonna say, because you're we're talking a little bit about risk tolerance.

292
00:20:44.940 --> 00:20:47.700
So for you, it might be because you're talking about you want to be proactive, which is not

293
00:20:47.700 --> 00:20:48.520
a bad thing.

294
00:20:48.920 --> 00:20:53.100
So for you, you might want to think to yourself when these situations or opportunities come

295
00:20:53.100 --> 00:20:53.320
up.

296
00:20:53.320 --> 00:20:57.820
It's like, okay, I'm gonna this is my level of proactiveness that I'm going to implement

297
00:20:57.820 --> 00:20:58.580
these things.

298
00:20:58.660 --> 00:21:01.100
And then at this point, I kind of cut it off.

299
00:21:01.460 --> 00:21:06.660
And I commit to, you know, whatever the process is, that might be helpful for you personally,

300
00:21:06.660 --> 00:21:12.600
if you give yourself kind of that limit, that boundary, that way, you're only, you know,

301
00:21:13.180 --> 00:21:16.840
you just have a limit on how proactive to be, I don't know how if that makes sense.

302
00:21:17.240 --> 00:21:20.080
It's because you can do that for forever and ever, basically.

303
00:21:20.300 --> 00:21:24.160
And then you're frozen, because you're not moving forward, you know?

304
00:21:25.160 --> 00:21:27.340
Okay, thank you.

305
00:21:27.900 --> 00:21:33.420
And I'm so sorry, you have to do that, but you just need to be the courage to go and

306
00:21:33.420 --> 00:21:39.400
Amazon just found like 45 units from God knows where I don't even know if they're my product,

307
00:21:39.400 --> 00:21:44.320
they hit me this month with $1,000 in inventory reimbursements.

308
00:21:44.700 --> 00:21:50.680
And like, I've incident they create, luckily, they created a totally separate listing for

309
00:21:50.680 --> 00:21:51.660
the found units.

310
00:21:51.660 --> 00:21:56.060
And apparently, this is something that happens like pre Q4, they like audit the warehouses

311
00:21:56.060 --> 00:21:58.020
and find a bunch of stuff.

312
00:21:58.760 --> 00:22:03.580
But um, yeah, I was like hemming and hawing over, like, should I liquidate that inventory?

313
00:22:03.720 --> 00:22:07.900
Because guaranteed, like, these stands are from the broken batch.

314
00:22:08.420 --> 00:22:09.560
So thank you.

315
00:22:09.580 --> 00:22:10.880
I'm so sorry that happened to you.

316
00:22:11.020 --> 00:22:13.360
But thank you, because I just literally hit the removal button.

317
00:22:13.460 --> 00:22:14.540
As you were talking.

318
00:22:14.880 --> 00:22:15.900
I was like,

319
00:22:16.420 --> 00:22:21.200
you're the first person I thought of when this happened, I was like, Okay, this happened

320
00:22:21.200 --> 00:22:25.720
to Lisa, I know I can get through this, I definitely thought of your story and your

321
00:22:25.720 --> 00:22:25.840
journey.

322
00:22:26.060 --> 00:22:29.400
And you know, all of the work that you put into each individual product.

323
00:22:29.400 --> 00:22:30.960
And I was like, Hey, is this where I want to be?

324
00:22:31.020 --> 00:22:31.460
No.

325
00:22:31.820 --> 00:22:32.960
But I can do it.

326
00:22:33.180 --> 00:22:36.520
I can open every box, I can fix every unit, I can send it back to Amazon.

327
00:22:36.800 --> 00:22:39.200
And I thought I closed that listing too.

328
00:22:39.200 --> 00:22:42.700
And I came out, I just looked on today, and they just sold four more from that listing.

329
00:22:42.840 --> 00:22:44.500
Somehow it got reopened.

330
00:22:44.500 --> 00:22:50.760
So now I'm like, bye bye, Bertie, like, yeah, I left like, I think it's 19 units, right,

331
00:22:50.760 --> 00:22:53.280
just to keep my listing live, and I'm trying to switch it over to FBM.

332
00:22:53.860 --> 00:22:57.180
But I was like, Hey, there, there are going to be more broken units, there are still I'm

333
00:22:57.180 --> 00:23:03.400
still waiting on it's gonna be this is something, you know, and like, I, in hindsight now, because

334
00:23:03.400 --> 00:23:08.500
I've been dealing with this for so long, it was like, should I have closed my ear, liquidated

335
00:23:08.540 --> 00:23:09.900
everything and done it?

336
00:23:12.600 --> 00:23:17.840
Either way, it was going to be expensive, because like, for me, the, the, like, especially

337
00:23:17.840 --> 00:23:22.960
when I got the frequently returned badge, that was like, so expensive, because I had

338
00:23:22.960 --> 00:23:28.800
to slash my price up the PPC to just try to like, burn through units.

339
00:23:29.060 --> 00:23:31.900
And luckily, it's only it's a 30 day rolling.

340
00:23:32.140 --> 00:23:36.680
So it didn't take as long as I thought, but it was very hard to get information on like,

341
00:23:36.720 --> 00:23:39.260
what I needed to do to get through that.

342
00:23:39.260 --> 00:23:46.580
But like, I look at what I've spent on PPC and Sophie society and everything in the last

343
00:23:46.580 --> 00:23:46.820
year.

344
00:23:47.120 --> 00:23:48.340
So yeah, I don't know.

345
00:23:49.180 --> 00:23:53.940
I think maybe I don't know, my path is my path.

346
00:23:55.420 --> 00:24:00.980
I think it would be more expensive to come back from it than it is going to be to get

347
00:24:00.980 --> 00:24:05.800
in front of it is how I was looking at like, I think I was already in too deep at that

348
00:24:05.800 --> 00:24:05.900
point.

349
00:24:06.320 --> 00:24:12.380
But you're like, still at the beginning stages and like, better, like, yeah, exactly get

350
00:24:12.380 --> 00:24:12.880
ahead of it.

351
00:24:12.880 --> 00:24:15.680
Like, I was just like, in the thick and like, how bad could it be?

352
00:24:15.800 --> 00:24:24.220
And it was like, yesterday, another frickin, two star review, I was man, I know, I feel

353
00:24:24.220 --> 00:24:25.280
really lucky that so far.

354
00:24:25.360 --> 00:24:27.260
It's not the wooden box that's broken.

355
00:24:27.360 --> 00:24:29.360
I thought there's been one wooden box that was broken.

356
00:24:29.480 --> 00:24:34.320
But it's like a little plastic hinge that I just need to like, first of all, never gonna

357
00:24:34.320 --> 00:24:35.140
use plastic again.

358
00:24:35.140 --> 00:24:37.540
This is me metal from here on out.

359
00:24:38.160 --> 00:24:42.140
But, you know, I was like, I'd rather not have to read like, I knew that you were sending

360
00:24:42.480 --> 00:24:42.960
a replacement.

361
00:24:42.960 --> 00:24:47.020
And I was like, if I send a replacement, every time this little plastic tab is broken.

362
00:24:47.380 --> 00:24:53.880
That's the cost of that is going to be way higher than me placing that plastic piece,

363
00:24:54.260 --> 00:24:56.680
you know, because if it would be different if it was the whole box, right?

364
00:24:56.920 --> 00:24:59.980
Well, if they're actually even talking to me, I'm offering two.

365
00:25:00.000 --> 00:25:02.340
Like, I'm like, keep when you have, and then here's,

366
00:25:02.660 --> 00:25:04.480
let me give you two just to say I'm sorry,

367
00:25:04.700 --> 00:25:05.360
and blah, blah, blah.

368
00:25:05.460 --> 00:25:07.300
And it's like, it's so pretty.

369
00:25:07.540 --> 00:25:09.080
It's like, I want them to talk to me,

370
00:25:09.100 --> 00:25:11.680
but the last girl didn't go and change her reviewer.

371
00:25:13.220 --> 00:25:13.900
At least.

372
00:25:14.060 --> 00:25:15.840
Oh, I was going to mention too, sorry, Dottie.

373
00:25:15.960 --> 00:25:20.100
I am actually been in contact with seller support

374
00:25:20.260 --> 00:25:23.420
and actually they escalated it to the Vine support team

375
00:25:23.520 --> 00:25:26.560
because I'm trying to get replacements sent

376
00:25:26.560 --> 00:25:29.800
to the Vine reviewers who received a damaged product.

377
00:25:30.100 --> 00:25:31.920
I've yet to be able to get that to happen.

378
00:25:31.980 --> 00:25:34.140
I've been working on it for 11 days now,

379
00:25:34.440 --> 00:25:37.440
but when I get that to happen, I will let you know.

380
00:25:37.540 --> 00:25:39.220
And then that way you can kind of have

381
00:25:39.220 --> 00:25:41.700
at least a little insight on how you can get

382
00:25:41.700 --> 00:25:44.160
a replacement unit sent to the Vine,

383
00:25:44.200 --> 00:25:45.440
that two-star Vine review.

384
00:25:45.640 --> 00:25:47.600
Because potentially if you can get them a unit

385
00:25:47.600 --> 00:25:50.180
that isn't damaged, they would change their review, right?

386
00:25:50.360 --> 00:25:51.460
Well, that's the whole thing.

387
00:25:52.020 --> 00:25:54.100
The review, it wasn't damaged.

388
00:25:54.200 --> 00:25:55.340
It was just too-

389
00:25:55.480 --> 00:25:56.260
It was too heavy.

390
00:25:58.380 --> 00:25:58.380


391
00:25:58.380 --> 00:25:58.380


392
00:25:58.720 --> 00:26:01.520
So, but whatever.

393
00:26:02.320 --> 00:26:02.940
It's all right.

394
00:26:02.960 --> 00:26:04.380
I'm going to change my mindset.

395
00:26:05.060 --> 00:26:06.600
So I am-

396
00:26:06.600 --> 00:26:08.180
I think you've got this, Dottie.

397
00:26:08.300 --> 00:26:09.680
You're already doing a lot.

398
00:26:10.060 --> 00:26:10.700
Trust what you're doing.

399
00:26:11.140 --> 00:26:11.640
Trust yourself.

400
00:26:11.880 --> 00:26:13.080
Cause you're already doing,

401
00:26:13.280 --> 00:26:14.260
look at what you've done already

402
00:26:14.260 --> 00:26:15.740
to try to protect this order

403
00:26:15.900 --> 00:26:17.980
and go back and make things right.

404
00:26:18.420 --> 00:26:21.080
So you're already, you know,

405
00:26:21.080 --> 00:26:22.800
look where you've come already.

406
00:26:23.580 --> 00:26:25.840
So kind of trust where you are.

407
00:26:26.380 --> 00:26:28.500
Kind of trust, like make a list maybe.

408
00:26:28.680 --> 00:26:30.540
What are your options at this point?

409
00:26:30.740 --> 00:26:32.000
I mean, is that a tolerable?

410
00:26:33.140 --> 00:26:35.320
What's tolerable to you and what's not tolerable?

411
00:26:35.720 --> 00:26:37.880
Write it down so you can see it in front of you.

412
00:26:37.900 --> 00:26:39.300
Instead of trying to,

413
00:26:39.860 --> 00:26:41.500
sometimes it's hard, at least for me,

414
00:26:41.620 --> 00:26:43.180
to like scramble too much in my mind.

415
00:26:43.240 --> 00:26:45.100
I start making things up and it starts,

416
00:26:45.340 --> 00:26:47.300
then it starts being not true.

417
00:26:47.920 --> 00:26:51.020
So write down your trues on the piece of paper.

418
00:26:52.800 --> 00:26:53.880
That's a good idea, Vicki.

419
00:26:54.080 --> 00:26:54.480
Thank you.

420
00:26:54.860 --> 00:26:57.180
And write and figure out which is your tolerable.

421
00:26:57.500 --> 00:27:00.020
And look, you're already trying to make things work.

422
00:27:00.260 --> 00:27:02.000
So trust where you've been

423
00:27:02.100 --> 00:27:04.020
and you're going to make the right decision

424
00:27:04.180 --> 00:27:06.040
and you can't make it perfect.

425
00:27:06.480 --> 00:27:10.340
So what is your next near perfect that you can do next?

426
00:27:11.580 --> 00:27:12.060
Good idea.

427
00:27:12.340 --> 00:27:12.880
Okay.

428
00:27:13.020 --> 00:27:14.740
This is why I love everybody.

429
00:27:15.260 --> 00:27:15.320
Thank you.

430
00:27:15.700 --> 00:27:15.780
You got it.

431
00:27:15.880 --> 00:27:16.840
You got this.

432
00:27:17.120 --> 00:27:18.180
You're already doing amazing.

433
00:27:19.240 --> 00:27:19.660
Thanks.

434
00:27:20.740 --> 00:27:22.160
Daisy, I know you're on.

435
00:27:22.160 --> 00:27:23.300
Did you have any questions

436
00:27:23.300 --> 00:27:25.080
or are you just listening to everybody?

437
00:27:25.740 --> 00:27:27.540
No, today I'm just listening.

438
00:27:28.640 --> 00:27:29.100
Yes.

439
00:27:29.280 --> 00:27:31.140
No questions at the moment.

440
00:27:31.420 --> 00:27:34.120
I would love to hear everybody's,

441
00:27:34.260 --> 00:27:35.800
what we call, some of you are already familiar,

442
00:27:35.960 --> 00:27:37.220
this is your business best.

443
00:27:38.360 --> 00:27:41.060
So just kind of like, I don't know,

444
00:27:41.060 --> 00:27:44.260
what in the last week or couple of weeks has been a win

445
00:27:44.780 --> 00:27:46.640
or something you're proud of

446
00:27:46.640 --> 00:27:48.200
that you accomplished in your business

447
00:27:48.360 --> 00:27:51.560
or I don't know, something positive.

448
00:27:52.560 --> 00:27:55.600
I'd love to hear from everyone, ideally.

449
00:27:58.220 --> 00:28:00.920
I learned how to make a pop-up on my Shopify

450
00:28:00.920 --> 00:28:03.500
so people put their email in when they went to the site

451
00:28:03.500 --> 00:28:05.660
and I already got four emails

452
00:28:06.260 --> 00:28:09.060
and I could have had that going on the last year and a half.

453
00:28:11.200 --> 00:28:12.500
But I was proud.

454
00:28:12.760 --> 00:28:15.840
I sat down and did it, finally.

455
00:28:16.400 --> 00:28:16.400


456
00:28:16.600 --> 00:28:17.560
That's a big win.

457
00:28:19.360 --> 00:28:21.160
I did my first meta ad.

458
00:28:22.160 --> 00:28:24.020
All by myself.

459
00:28:25.900 --> 00:28:29.860
My cost per click wasn't the best.

460
00:28:30.260 --> 00:28:34.800
I spent $90 and got like two leads.

461
00:28:35.080 --> 00:28:37.280
But I figured that's better than zero

462
00:28:37.280 --> 00:28:39.580
and I know more now than I did before.

463
00:28:41.400 --> 00:28:42.000
Definitely.

464
00:28:43.360 --> 00:28:43.920
That's awesome.

465
00:28:47.360 --> 00:28:49.680
Well, I did my first in-person sales event,

466
00:28:49.680 --> 00:28:52.760
which was great to finally get real feedback

467
00:28:52.760 --> 00:28:54.800
from real people in real time.

468
00:28:56.080 --> 00:28:58.960
And like I said, I wouldn't have discovered necessarily

469
00:28:59.880 --> 00:29:02.460
the damage to my product had I not done that.

470
00:29:02.940 --> 00:29:05.120
I obviously knew through those Vine reviews,

471
00:29:05.340 --> 00:29:08.460
but seeing it in person and seeing how easy it was to fix,

472
00:29:08.520 --> 00:29:10.900
I think I'm reframing this as a win.

473
00:29:11.160 --> 00:29:13.220
This early discovery of this now

474
00:29:13.220 --> 00:29:14.760
and making that bold decision

475
00:29:14.760 --> 00:29:16.800
to just immediately remove the product from Amazon,

476
00:29:17.420 --> 00:29:19.640
like I feel really good about making that choice.

477
00:29:19.980 --> 00:29:22.980
And the fact that it's so early on in the journey,

478
00:29:22.980 --> 00:29:24.360
I'm just super thankful for.

479
00:29:24.520 --> 00:29:27.180
So I'm gonna say that's a win.

480
00:29:27.380 --> 00:29:29.780
It's not like this damaged product issue

481
00:29:29.860 --> 00:29:31.140
is gonna be resolved.

482
00:29:31.560 --> 00:29:33.700
So I'm gonna reframe it that way.

483
00:29:33.800 --> 00:29:34.300
I love it.

484
00:29:34.320 --> 00:29:37.000
How did the event itself go, Lauren,

485
00:29:37.320 --> 00:29:39.720
with just like people responding and stuff?

486
00:29:39.840 --> 00:29:40.560
It went really good.

487
00:29:40.600 --> 00:29:41.460
It went really well, yeah.

488
00:29:41.460 --> 00:29:44.000
So a lot of positive response.

489
00:29:44.020 --> 00:29:45.200
I did sell a few units

490
00:29:45.200 --> 00:29:47.120
and it wasn't really like a sales focused event.

491
00:29:47.200 --> 00:29:48.000
So that was cool.

492
00:29:48.440 --> 00:29:50.100
I made somebody cry.

493
00:29:50.460 --> 00:29:52.380
So I felt like, I mean, in a good way, right?

494
00:29:52.520 --> 00:29:53.920
The emotional tears.

495
00:29:54.140 --> 00:29:58.120
And so seeing that really vulnerable reaction from them

496
00:29:58.120 --> 00:29:59.980
was like, okay, I've done something right.

497
00:30:00.000 --> 00:30:04.000
here. Yeah, my husband was watching. He was there. He

498
00:30:04.000 --> 00:30:08.420
actually came. He was watching the whole thing. And he, he saw

499
00:30:08.420 --> 00:30:11.440
them open their purse, and he thought they were gonna buy a

500
00:30:11.440 --> 00:30:12.980
product. He was like, man, I thought they were gonna buy one.

501
00:30:13.140 --> 00:30:14.840
What happened? Instead, they pulled out some Kleenex. And I

502
00:30:14.840 --> 00:30:18.620
was like, well, they'll buy one next time. I was like, they were

503
00:30:18.740 --> 00:30:21.000
emotional over it. So he was like, when they opened their

504
00:30:21.000 --> 00:30:22.860
purse, I thought they were gonna buy one. What happened?

505
00:30:24.920 --> 00:30:26.580
I love to make people cry.

506
00:30:29.140 --> 00:30:37.140
I will share that I ended up on my shipping plan this morning

507
00:30:37.140 --> 00:30:43.340
with Amazon support. And I was able after five days to finally

508
00:30:43.340 --> 00:30:47.160
figure out how to cancel my shipping plan and now make

509
00:30:47.160 --> 00:30:51.820
another one which is huge for me because the technology side of

510
00:30:51.820 --> 00:30:55.180
everything has been my most challenging. So I did that

511
00:30:55.180 --> 00:31:02.860
myself today. I'm very proud of the fact I got that that whole

512
00:31:02.860 --> 00:31:06.560
shipping plan deleted and I don't have to worry about that.

513
00:31:06.640 --> 00:31:11.780
And I can just make a new one when I decide exactly how I'm

514
00:31:11.780 --> 00:31:15.600
going to do this. So I feel I feel I do feel good and I feel

515
00:31:15.600 --> 00:31:19.160
much better after talking to everybody and realizing that

516
00:31:19.160 --> 00:31:22.600
sometimes the perfectionists in me that I have to be for my

517
00:31:22.600 --> 00:31:26.580
other business. I can't carry that over to this business

518
00:31:26.580 --> 00:31:32.040
because this isn't the same. And I have I think that's going to

519
00:31:32.040 --> 00:31:35.640
be a challenge for me, but you guys really helped me through

520
00:31:35.640 --> 00:31:37.040
it. So thank you.

521
00:31:37.640 --> 00:31:38.720
Good job.

522
00:31:40.800 --> 00:31:46.120
We got our first sample in of my cake mix. So for those of you

523
00:31:46.120 --> 00:31:50.700
who don't know, I'm taking my recipe, I make fresh cakes for

524
00:31:50.700 --> 00:31:55.840
dogs. So we are taking my recipe and making it into like a Betty

525
00:31:55.840 --> 00:32:00.220
Crocker mix that you can bake at home. So the samples came

526
00:32:00.220 --> 00:32:05.140
Saturday when I got home from work from my shop. It was

527
00:32:05.140 --> 00:32:08.420
sitting on my doorstep. So now I have to bake it and make sure

528
00:32:08.420 --> 00:32:12.060
it's going to bake up right for everybody at home. But that's

529
00:32:11.820 --> 00:32:16.480
exciting. So it's weird seeing like your fresh ingredients all

530
00:32:16.620 --> 00:32:19.860
dehydrated into a powder. And I'm like, how is this going to

531
00:32:19.860 --> 00:32:21.720
work? But that's, that's exciting.

532
00:32:23.200 --> 00:32:26.500
I think and I'm going to go with my big win. Listening to

533
00:32:27.400 --> 00:32:30.560
everybody's problems with negative reviews. I'm so glad

534
00:32:30.740 --> 00:32:32.060
dogs can't type.

535
00:32:34.200 --> 00:32:40.200
That's true. That is such a good point. Wow, I didn't even think

536
00:32:40.320 --> 00:32:41.400
about that.

537
00:32:43.040 --> 00:32:47.100
But it's still quality, because Carrie won't let us put out

538
00:32:47.100 --> 00:32:50.900
anything else. But yeah, dogs don't get pissed off. They just

539
00:32:50.900 --> 00:32:51.360
get hungry.

540
00:32:51.940 --> 00:32:55.540
Yeah, they're gonna eat it no matter what. This tastes great.

541
00:32:56.080 --> 00:32:56.980
What a treat.

542
00:33:02.000 --> 00:33:04.960
Daisy, what about you? Anything you're feeling any accomplishment

543
00:33:04.960 --> 00:33:07.100
in your business or anything you're feeling proud of?

544
00:33:08.000 --> 00:33:13.880
Well, I'm more at the beginning. But yeah, I have more clarity on

545
00:33:13.880 --> 00:33:20.260
the product. I want to explore more. So that's something good.

546
00:33:21.380 --> 00:33:22.420
Yeah, it is.

547
00:33:23.460 --> 00:33:29.460
Yeah. So but for Yeah, it was a little slow week still. But also

548
00:33:29.460 --> 00:33:34.400
a lot of other appointments I had to attend. So a little

549
00:33:34.400 --> 00:33:36.860
quiet, but I did get more clarity.

550
00:33:37.260 --> 00:33:39.720
Good. Will you share with everybody like what you're doing

551
00:33:39.720 --> 00:33:40.740
like what you're working on?

552
00:33:41.560 --> 00:33:46.800
And so I was with a product research accelerator. So I was

553
00:33:46.800 --> 00:33:51.420
waiting for a product mostly. But last Thursday, I got my

554
00:33:51.080 --> 00:34:01.160
options. So I had to see what it was and see, compare them a

555
00:34:01.160 --> 00:34:06.480
little and also trying to figure out if I maybe want to buy two

556
00:34:07.700 --> 00:34:13.540
IDs and see how that could fit in my budget. But probably not

557
00:34:13.540 --> 00:34:15.980
gonna do it. But I have till Thursday.

558
00:34:17.120 --> 00:34:19.360
I love that you got good options.

559
00:34:20.020 --> 00:34:25.440
Yeah, yeah, there are good options and it also in my in my

560
00:34:25.440 --> 00:34:29.219
niche. So that also helps. So yeah.

561
00:34:30.600 --> 00:34:32.500
Daisy says she's in the beginning, which is somewhat

562
00:34:32.500 --> 00:34:36.280
true. But she picked up product research like super easily and

563
00:34:36.280 --> 00:34:40.000
found like a bunch of products all on her own. And then but

564
00:34:40.000 --> 00:34:43.400
gave herself a time limit for picking something and moving

565
00:34:43.400 --> 00:34:46.520
forward with something. And then that time when it came, she was

566
00:34:46.520 --> 00:34:48.800
like, product research accelerator it is so

567
00:34:50.139 --> 00:34:55.679
Yeah, so I want to start up a little quicker and then see

568
00:34:55.679 --> 00:34:59.400
after a while after this one, I now know for sure.

569
00:35:00.000 --> 00:35:10.820
Well, not for sure, of course, but more for sure that it's a good product and see how I'm going to evolve the product.

570
00:35:11.180 --> 00:35:24.440
But yeah, I thought then that the one is running and then I can go back to the products I chose myself, which is a little less profit probably, or there was an electric component in it.

571
00:35:24.440 --> 00:35:26.000
So I had to do more research.

572
00:35:27.080 --> 00:35:33.940
So, yeah, ended up this way to make sure I was on time and in my own.

573
00:35:35.120 --> 00:35:37.660
Yeah, I'm kind of strict on myself.

574
00:35:39.900 --> 00:35:44.320
OK, yeah, a lot of us are here because we're high achievers.

575
00:35:45.320 --> 00:35:49.080
Yeah, just like to go and do things and be great at things.

576
00:35:49.120 --> 00:35:50.260
I say this all the time.

577
00:35:50.260 --> 00:35:52.560
I just love being the best at everything.

578
00:35:52.680 --> 00:35:55.880
Every time I start doing something, I just want to be better than everybody else.

579
00:35:56.000 --> 00:35:58.060
And it's not that I don't want other people to be great.

580
00:35:58.180 --> 00:36:00.300
I do. I just like being even better.

581
00:36:01.400 --> 00:36:02.940
So it's just the thing.

582
00:36:03.060 --> 00:36:04.140
I just can't help it.

583
00:36:04.180 --> 00:36:07.500
It's like that inner competitive streak.

584
00:36:07.900 --> 00:36:13.760
I can cheer for other people and I'm not a sore loser, but I do love to win.

585
00:36:16.360 --> 00:36:17.220
Yeah, same.

586
00:36:18.300 --> 00:36:19.880
So I'll share a story.

587
00:36:19.880 --> 00:36:24.520
So when I was looking at trying to find a co-manufacturer for my cake mix,

588
00:36:25.020 --> 00:36:29.400
I reached out to someone and they told me I can't do it.

589
00:36:30.360 --> 00:36:34.320
And so that put a fire under my butt and they're on Amazon.

590
00:36:34.440 --> 00:36:36.520
And so I'm like, you know what, I'm going to do it.

591
00:36:36.540 --> 00:36:37.360
I'm going to do it better.

592
00:36:37.460 --> 00:36:40.360
I'm going to do it cleaner and I'm going to kick your butt.

593
00:36:41.080 --> 00:36:44.220
So, yeah, when somebody tells me no, I'm like, uh-uh.

594
00:36:45.560 --> 00:36:47.920
Yeah, there's nothing more like

595
00:36:49.640 --> 00:36:52.040
just invigorating than someone saying you can't.

596
00:36:53.760 --> 00:36:55.500
Like, OK, go watch me.

597
00:36:56.560 --> 00:36:59.440
Yeah, and I just want to say one thing to to Dottie.

598
00:37:00.000 --> 00:37:03.920
When when we came back from the castle retreat or was it after

599
00:37:04.840 --> 00:37:07.680
we were on a call with some of the people that were there

600
00:37:08.260 --> 00:37:09.840
and it was one of the gals.

601
00:37:10.320 --> 00:37:13.340
She's a perfectionist and she's like she said she was

602
00:37:13.340 --> 00:37:18.200
she kind of expressed that she's been a recovering perfectionist.

603
00:37:19.500 --> 00:37:23.480
So I think this whole process kind of breaks us a little bit

604
00:37:23.880 --> 00:37:28.400
into realizing that we can only be who we can be. Right.

605
00:37:28.620 --> 00:37:30.020
So, Dottie, you're OK.

606
00:37:30.120 --> 00:37:33.560
Like, we all want to be perfect, but we're all trying to break

607
00:37:33.680 --> 00:37:38.100
the perfectionism we have in us because we realize we can't be perfect at this.

608
00:37:39.260 --> 00:37:40.560
We can be. That's what it is.

609
00:37:40.680 --> 00:37:42.420
I can't be perfect at this.

610
00:37:42.420 --> 00:37:45.900
I have to be perfect at when I'm injecting people's faces.

611
00:37:46.140 --> 00:37:48.300
I know, but it's possible to break this.

612
00:37:48.300 --> 00:37:51.460
Yeah, this I don't have to be perfect at.

613
00:37:51.980 --> 00:37:53.520
Yeah. And you know what?

614
00:37:53.680 --> 00:37:57.120
That's what the beauty of this call today has done for me,

615
00:37:57.120 --> 00:38:00.800
because it really like that is such a simple concept.

616
00:38:01.100 --> 00:38:04.680
But for me, it I never even I'm thinking

617
00:38:04.680 --> 00:38:07.740
I have to have every single bib perfect.

618
00:38:08.000 --> 00:38:08.840
And you know what?

619
00:38:09.540 --> 00:38:10.920
Oh, I know. I don't.

620
00:38:10.920 --> 00:38:11.960
There's a lot of us.

621
00:38:12.120 --> 00:38:13.700
They're just recovering perfectionists.

622
00:38:13.980 --> 00:38:15.940
So it's OK, Dottie, you'll get there.

623
00:38:16.840 --> 00:38:17.520
Thanks, Vicki.

624
00:38:20.260 --> 00:38:21.380
Yeah, for sure.

625
00:38:23.980 --> 00:38:24.760
None is better than the perfect.

626
00:38:25.380 --> 00:38:27.060
You'll hear that so much here.

627
00:38:27.340 --> 00:38:27.940
Done is better than perfect.

628
00:38:28.200 --> 00:38:29.960
It's a little annoying, but it's so true.

629
00:38:31.660 --> 00:38:32.480
Done is better than perfect.

630
00:38:33.580 --> 00:38:34.080
It's like blah.

631
00:38:34.620 --> 00:38:36.200
I have one more question.

632
00:38:36.660 --> 00:38:37.820
Sorry, and then I'll be quiet.

633
00:38:38.460 --> 00:38:39.080
Go for it, Dottie.

634
00:38:39.080 --> 00:38:43.200
So my and this is off topic for this,

635
00:38:43.420 --> 00:38:47.320
but my mastermind program was through the first week of November.

636
00:38:48.160 --> 00:38:52.040
I know everything in Rainmakers has kind of undergone a transformation.

637
00:38:53.860 --> 00:38:57.900
Am I still included in these calls now moving forward,

638
00:38:57.900 --> 00:39:02.220
or is there some new program I have to sign up for or do something different?

639
00:39:02.660 --> 00:39:03.800
Do you know, Gabby?

640
00:39:04.120 --> 00:39:07.720
Yeah. So when you come to the end of your first year in mastermind

641
00:39:07.720 --> 00:39:11.060
or the interview, you need to renew your mastermind membership

642
00:39:11.060 --> 00:39:13.360
to stay active in the community part.

643
00:39:13.860 --> 00:39:16.140
I know that is changing a little bit.

644
00:39:16.220 --> 00:39:21.740
So I'll direct you to watch the live that Megan and Steven did last Monday evening.

645
00:39:21.920 --> 00:39:23.100
There's a replay on that.

646
00:39:23.980 --> 00:39:25.480
They kind of went over

647
00:39:26.180 --> 00:39:29.540
how that is going to look differently than what it has in the past.

648
00:39:29.860 --> 00:39:33.380
So basically, when you renew from here on out, it'll be for six months

649
00:39:33.380 --> 00:39:35.880
at a time if you're in mastermind membership.

650
00:39:37.720 --> 00:39:40.300
Which I think might have a different name.

651
00:39:40.480 --> 00:39:41.780
I can't remember if we kept the name the same.

652
00:39:42.960 --> 00:39:45.860
But so to continue going forward,

653
00:39:46.100 --> 00:39:49.020
you'll need to renew your mastermind membership and you'll still be

654
00:39:49.020 --> 00:39:50.520
if you do that, you'll still be in the community.

655
00:39:50.520 --> 00:39:53.860
You'll have the coaching calls like the weekly coaching calls, things like that.

656
00:39:53.900 --> 00:39:58.020
To be able to be on my office hours, you do need to re up

657
00:39:58.020 --> 00:39:59.980
with some sort of coaching package.

658
00:40:00.000 --> 00:40:05.280
which we have to, I can definitely send you more details on that, but in order to be on office hours,

659
00:40:05.320 --> 00:40:07.120
you do have to be in an active coaching

660
00:40:08.200 --> 00:40:08.720
like

661
00:40:09.180 --> 00:40:09.700
period.

662
00:40:11.680 --> 00:40:14.780
You're meaning for this call? Yeah. Okay.

663
00:40:15.680 --> 00:40:17.400
Okay. Thank you.

664
00:40:17.400 --> 00:40:23.960
Yeah, do you want, and I'll just send you an email later with some, like a quick quick overview of like what those options are.

665
00:40:24.020 --> 00:40:29.380
Okay, I appreciate it. Thank you. And then did you get my link here in the chat for? I did.

666
00:40:29.380 --> 00:40:34.820
I don't see a call. I know we had a call, but I, and I thought we did some recurring calls.

667
00:40:34.940 --> 00:40:42.800
I did too, but the email I got that changed my recurring call every Tuesday said your call with Janine

668
00:40:43.660 --> 00:40:50.820
changed. The time changed. So I was thinking, uh-oh, what happened? Like what? I don't, okay.

669
00:40:50.820 --> 00:40:54.480
I don't know. Zoom might have been weird. I had also the other week,

670
00:40:54.480 --> 00:41:00.600
Zoom was letting appointments schedule on top of each other. So I don't know if there was just like a

671
00:41:00.600 --> 00:41:02.820
weird glitch or something with whatever's going on,

672
00:41:03.680 --> 00:41:10.060
but yeah, just go ahead and schedule. I know this week, I think the only availability you'll see on there potentially is Thursday,

673
00:41:11.380 --> 00:41:18.100
but if you need to schedule for like Thursday or for after your mastermind date passes, that's okay.

674
00:41:18.120 --> 00:41:19.720
Like I want to make sure we get your call.

675
00:41:21.020 --> 00:41:23.040
Don't stress about it. Yeah, because I didn't have a call at,

676
00:41:24.040 --> 00:41:30.360
I didn't have a call last week, I don't think, or I, maybe I did. I don't know. I'll have to look. Okay. Thank you.

677
00:41:31.140 --> 00:41:32.660
Yeah, for sure.

678
00:41:35.200 --> 00:41:36.160
What else, guys?

679
00:41:37.900 --> 00:41:42.440
And Lauren, I just want to say you're, you're very inspiring.

680
00:41:48.440 --> 00:41:51.240
Everybody, everybody's been just so helpful for me.

681
00:41:51.780 --> 00:41:57.120
I had a bad week last week with all this stuff going on with my manufacturer, and I really thought about

682
00:41:57.400 --> 00:42:03.980
just kind of quitting this whole process, but I feel much better today. I'm just gonna keep going.

683
00:42:04.420 --> 00:42:09.720
Keep moving forward. Thank you, Vicki. Thanks, everybody. Thanks for all that.

684
00:42:09.720 --> 00:42:14.020
Yeah, it's okay to have those weeks. I do. I have weeks, I

685
00:42:14.020 --> 00:42:18.760
don't know, maybe longer periods. I'm just gonna blow everything up. I'm gonna blow it up and walk away,

686
00:42:19.100 --> 00:42:21.980
and I use, you know, those little GIFs that's like,

687
00:42:22.120 --> 00:42:26.520
like when you type in a GIF, it starts to like blow up, and it's just like someone blowing up a building, and they're just

688
00:42:26.520 --> 00:42:29.120
like walking away. That's my mood sometimes, and

689
00:42:30.240 --> 00:42:33.580
sometimes we just gotta acknowledge that that's the emotional part of us, okay?

690
00:42:33.580 --> 00:42:37.980
We can have those emotions, but we don't have to make decisions out of those emotions.

691
00:42:40.340 --> 00:42:44.320
Otherwise, I probably, I don't know, I'd be in prison or something, guys.

692
00:42:46.400 --> 00:42:49.860
Sean, I see, or Carrie, I see your hand up. What you guys got?

693
00:42:51.640 --> 00:42:52.120
So,

694
00:42:53.220 --> 00:42:59.000
Vicki, you probably want to put earmuffs on, because you're tired of me with this. I would just, I wanted to get other people's

695
00:43:00.600 --> 00:43:01.560
opinions of,

696
00:43:02.180 --> 00:43:03.700
and we have our rainflow

697
00:43:04.600 --> 00:43:05.080
talk

698
00:43:06.520 --> 00:43:09.080
Wednesday, but I'm still getting hung up on

699
00:43:09.720 --> 00:43:14.820
the benefits, other than the tax benefit, Vicki, of

700
00:43:14.820 --> 00:43:15.240
Shopify

701
00:43:15.740 --> 00:43:18.680
doing our website or doing our website on

702
00:43:19.380 --> 00:43:25.160
Rainflow. Like, I feel like, or both, you know, do you make a landing page on

703
00:43:26.040 --> 00:43:31.640
Rainflow that'll send you to the Shopify, which, you know, Vicki already explained the tax

704
00:43:32.460 --> 00:43:35.020
part of, you know, Shopify does that.

705
00:43:35.320 --> 00:43:37.520
Just looking for opinions on

706
00:43:38.280 --> 00:43:45.480
Rainflow website slash Shopify website. Can I chime in? Okay, so, I

707
00:43:45.480 --> 00:43:53.000
have all my funnels and landing pages built out in Rainflow, but I have a Shopify website for

708
00:43:53.000 --> 00:43:54.020
product sales.

709
00:43:54.820 --> 00:44:00.320
I like it that way, because Shopify does have all those, you know,

710
00:44:00.480 --> 00:44:04.700
reporting, analytics, tax reporting. It's all built in, you know.

711
00:44:04.700 --> 00:44:09.740
I think there's a reason that Shopify is, like, the number one e-commerce platform in the world. It is

712
00:44:10.420 --> 00:44:12.380
dialed, and it's really easy to use.

713
00:44:13.000 --> 00:44:19.660
I haven't dug too much into payment processing on Rainflow, but I'm kind of using Rainflow just for,

714
00:44:22.220 --> 00:44:22.900
like,

715
00:44:24.420 --> 00:44:30.780
notifications, email collecting, workflows, funnels, kind of the marketing pieces of it, and those, like,

716
00:44:31.000 --> 00:44:36.540
automations. I use it for QR codes and that kind of thing, but I do like to have a standalone site for the reasons

717
00:44:36.540 --> 00:44:38.980
that, you know, like Vicki was saying, with, like, tax reporting,

718
00:44:39.640 --> 00:44:40.120
analytics,

719
00:44:40.760 --> 00:44:48.260
and then, of course, my Shopify site integrates with Meta Shop and TikTok Shop, and so all of those orders are gonna be

720
00:44:48.260 --> 00:44:50.420
going there as well, so

721
00:44:51.560 --> 00:44:54.440
it's kind of my two cents. Thank you.

722
00:44:56.620 --> 00:44:59.980
Yeah, I don't have anything to add to that, mostly because I don't have a

723
00:45:01.620 --> 00:45:06.080
technical understanding of all of rainflow, like Megan is our

724
00:45:06.080 --> 00:45:10.640
rainflow queen. So definitely, I think more clarity will come

725
00:45:10.640 --> 00:45:12.980
after your onboarding call on Wednesday with her. And you can

726
00:45:12.980 --> 00:45:16.620
ask her that too. I like what Lauren said to you, like I my

727
00:45:16.620 --> 00:45:20.440
mind works similarly, where, you know, I would probably have it

728
00:45:20.440 --> 00:45:25.480
set up the same if it were me. But it depends.

729
00:45:26.260 --> 00:45:28.940
The other thing to think about is where you want your contacts

730
00:45:28.940 --> 00:45:33.860
to be, you know, wherever you have your like your signup forms

731
00:45:34.180 --> 00:45:36.840
and those type of things is where your contacts are going to

732
00:45:36.840 --> 00:45:42.600
be saved. So if you want to do like your email marketing, or

733
00:45:42.600 --> 00:45:47.500
you know, SMS, or, you know, that type of marketing, you're

734
00:45:47.500 --> 00:45:51.280
going to want to do that in probably where I assume where

735
00:45:51.280 --> 00:45:56.040
your contacts are are. So it kind of depends on you can do

736
00:45:56.040 --> 00:45:58.960
both, right, you can do rainflow and Shopify, like some

737
00:45:58.960 --> 00:46:02.320
of us are doing, I'm doing that as well, as well, like Lauren's

738
00:46:02.320 --> 00:46:07.420
doing it. If you do all Shopify, you can do that. Now everything

739
00:46:07.420 --> 00:46:09.840
is going to be there. But Shopify, I think has some

740
00:46:09.980 --> 00:46:14.700
limitations. For you have to get like extra apps and stuff, I

741
00:46:14.700 --> 00:46:17.800
think to do like email marketing, maybe Lisa, Lisa, I

742
00:46:17.800 --> 00:46:21.860
think has got a lot of hers in Shopify. But I think you I think

743
00:46:21.860 --> 00:46:25.220
you have to add like apps and stuff to do some of the thing

744
00:46:25.220 --> 00:46:30.100
like that's already inherently in rainflow, like you already

745
00:46:32.640 --> 00:46:36.180
have, you know, your email marketing, your email templates,

746
00:46:36.620 --> 00:46:40.160
your email, your contact management, your kind of you can

747
00:46:40.160 --> 00:46:42.880
put tags on your contacts, you kind of have that whole

748
00:46:42.960 --> 00:46:49.660
management thing, like, in one or the other. But shop in

749
00:46:49.660 --> 00:46:52.480
rainflow, you're going to have the ability to use that more

750
00:46:52.480 --> 00:46:58.380
inside that system. You can do it in Shopify. But I think

751
00:46:58.380 --> 00:47:03.360
you're going to have to get more like take on more apps, like

752
00:47:03.360 --> 00:47:08.080
adding apps to Shopify, to do this extra functionality, like

753
00:47:08.080 --> 00:47:11.360
email marketing, for example, I think they there's a system like

754
00:47:11.360 --> 00:47:13.200
Clavio or something like that.

755
00:47:13.200 --> 00:47:17.140
Clavio is going for integration with Shopify. But you do like

756
00:47:17.140 --> 00:47:20.460
you're right, you do need another app for tagging and

757
00:47:20.460 --> 00:47:23.380
things like that. It's all added cost. Yeah, some of it's

758
00:47:23.380 --> 00:47:26.960
free. But then, of course, yeah, I love that you're bringing this

759
00:47:26.960 --> 00:47:30.760
up. And I'm sorry to kind of interrupt. No, no, no. But the

760
00:47:30.760 --> 00:47:34.940
biggest downfall of doing what I'm doing is that there is no

761
00:47:34.940 --> 00:47:37.660
integration between go high level slash rainflow with

762
00:47:37.660 --> 00:47:41.320
Shopify at this point. So any customer contact information I

763
00:47:41.320 --> 00:47:44.600
get from Shopify does not there's not an app or something

764
00:47:44.600 --> 00:47:47.980
that would send it to to rainflow. But it's not

765
00:47:47.980 --> 00:47:51.260
possible to I mean, it's just going to be manual. So what I'm

766
00:47:51.260 --> 00:47:55.400
planning on doing is whatever cadence makes sense based on

767
00:47:55.400 --> 00:47:58.080
sales volume based on collecting, you know, customer

768
00:47:58.080 --> 00:48:00.700
contacts through Shopify, I'm just going to export those

769
00:48:00.700 --> 00:48:05.820
contacts on a recurring basis, and then upload them into my

770
00:48:05.820 --> 00:48:09.580
rainflow contacts. So then all of my marketing newsletter, all

771
00:48:09.580 --> 00:48:12.420
that correspondence happens through rainflow. And then in

772
00:48:12.580 --> 00:48:16.180
that upload, I'm going to tag them in rainflow as Shopify

773
00:48:16.180 --> 00:48:19.260
customers. So I know where they came from. But yeah, that's the

774
00:48:19.260 --> 00:48:22.920
one piece that's not dynamic. There's no way to sync them yet.

775
00:48:23.420 --> 00:48:26.660
But a lot of people use go high level, a lot of people use

776
00:48:26.660 --> 00:48:30.740
Shopify. And so I'm assuming that it won't be too long before

777
00:48:30.740 --> 00:48:33.600
there's some kind of app or integration that will connect

778
00:48:33.600 --> 00:48:36.540
the two, even the brand development team that I work

779
00:48:36.720 --> 00:48:40.680
with, to support me with Amazon, Shopify and social media, they're

780
00:48:40.680 --> 00:48:44.020
actually working on this right now to create something that

781
00:48:44.020 --> 00:48:45.280
integrates go high level with Shopify.

782
00:48:45.800 --> 00:48:51.700
So when you collect email and contact info through rainflow or

783
00:48:51.700 --> 00:48:57.180
Shopify, do you then are they your customers? Or no, Shopify

784
00:48:57.180 --> 00:48:58.540
keeps that information?

785
00:48:59.020 --> 00:49:02.240
No, they're my customers. Yeah, Shopify, you have full insight

786
00:49:02.240 --> 00:49:06.420
into all the customer data, you can see their lifetime value,

787
00:49:06.580 --> 00:49:10.700
you can see all their contact information. You know, they can

788
00:49:10.700 --> 00:49:15.660
opt in or out of, you know, SMS or emails, you know, so as

789
00:49:15.620 --> 00:49:18.120
subscribers, but you own all their information.

790
00:49:18.380 --> 00:49:23.420
Okay. But I have mine though, Lauren, I was just

791
00:49:23.420 --> 00:49:24.640
having a Shopify.

792
00:49:27.520 --> 00:49:35.420
Well, I, I have integrated, I made my I have an integration

793
00:49:35.420 --> 00:49:38.820
with Shopify in rainflow, which I'm sure you do too, right?

794
00:49:38.820 --> 00:49:42.180
So like my forms on my Shopify storefront are rainflow forms.

795
00:49:42.300 --> 00:49:45.380
So if someone signs up for the newsletter, let's say, on my

796
00:49:45.440 --> 00:49:49.560
website, it goes into to my rainflow account. But I'm

797
00:49:49.560 --> 00:49:51.360
talking about just regular customers. So if someone goes

798
00:49:51.360 --> 00:49:53.800
into place as an order, and that's how I collect their email

799
00:49:53.800 --> 00:49:57.060
address, but they didn't opt into my pop up or my discount or

800
00:49:57.380 --> 00:49:59.980
my newsletter, if they didn't opt in in some way.

801
00:50:00.000 --> 00:50:01.600
to give me their email address.

802
00:50:02.400 --> 00:50:02.660
Oh, yeah.

803
00:50:02.660 --> 00:50:03.960
Then it just gets connected to Shopify.

804
00:50:04.080 --> 00:50:05.480
So this is just for customer.

805
00:50:05.580 --> 00:50:05.760
Oh, yeah.

806
00:50:05.760 --> 00:50:07.760
They have to opt in to the mobile.

807
00:50:07.760 --> 00:50:10.580
Yeah, but all the forms in Shopify are Rainflow forms.

808
00:50:10.680 --> 00:50:12.980
Yeah, so if they take my discount code,

809
00:50:13.080 --> 00:50:14.040
if they sign up for my newsletter,

810
00:50:14.160 --> 00:50:16.360
any of those things, those are collected in Rainflow.

811
00:50:17.080 --> 00:50:18.760
Yeah, you get that.

812
00:50:18.800 --> 00:50:21.120
Like, I have the contacts that purchased

813
00:50:23.500 --> 00:50:26.420
through Shopify in Rainflow.

814
00:50:27.660 --> 00:50:31.280
And if they opted in to say, if they provided me

815
00:50:31.280 --> 00:50:34.460
their email and SMS, I have it in Rainflow.

816
00:50:35.920 --> 00:50:41.780
If they don't opt in or accept giving you that information,

817
00:50:42.140 --> 00:50:43.900
then it's not going to be there.

818
00:50:44.020 --> 00:50:45.680
But it wouldn't be there in Shopify either.

819
00:50:46.420 --> 00:50:50.720
So I have that information going back and forth.

820
00:50:50.900 --> 00:50:51.300
So I don't know.

821
00:50:51.820 --> 00:50:55.040
Because you have the Rainflow forms embedded in your Shopify,

822
00:50:55.040 --> 00:50:55.320
right?

823
00:50:58.160 --> 00:50:59.120
What do you mean?

824
00:50:59.120 --> 00:51:01.320
Like, where they're typing in their phone number,

825
00:51:01.440 --> 00:51:02.100
their email address.

826
00:51:02.700 --> 00:51:03.740
No, when they're checking out with Shopify.

827
00:51:04.120 --> 00:51:05.100
Oh, when they're checking out.

828
00:51:05.240 --> 00:51:08.360
Oh, because that's the piece that I can't figure out.

829
00:51:08.600 --> 00:51:12.400
And what I've done, I was kind of told and figured out

830
00:51:12.400 --> 00:51:15.860
through just doing some research that if someone checks out

831
00:51:15.860 --> 00:51:17.720
on my Shopify storefront, and that's

832
00:51:17.720 --> 00:51:20.100
how I collect their email, that that's not going to.

833
00:51:20.140 --> 00:51:23.720
As long as it's, well, the integration brings them over.

834
00:51:23.720 --> 00:51:26.540
I need to figure out what app you're using

835
00:51:26.540 --> 00:51:27.500
or what you're using.

836
00:51:27.720 --> 00:51:30.140
What I did with my integration, I don't know if it matters,

837
00:51:30.260 --> 00:51:35.760
but I have a buy button inside Rainflow

838
00:51:36.440 --> 00:51:38.760
that connects to Shopify.

839
00:51:39.880 --> 00:51:42.280
Oh, so your sales are going through Rainflow.

840
00:51:42.740 --> 00:51:44.460
Your payment processor is going through Rainflow?

841
00:51:44.920 --> 00:51:44.980
No.

842
00:51:45.960 --> 00:51:48.180
Because I want my, I did it this way

843
00:51:48.180 --> 00:51:50.300
because I wanted the payment processing

844
00:51:50.300 --> 00:51:51.460
to go through Shopify.

845
00:51:51.460 --> 00:51:54.600
Because I wanted Shopify to calculate sales tax.

846
00:51:55.480 --> 00:51:57.180
Because if you keep it in Rainflow,

847
00:51:59.460 --> 00:52:01.840
Rainflow doesn't calculate sales tax.

848
00:52:04.120 --> 00:52:09.800
But I think, Lauren, you should go back to a support

849
00:52:09.800 --> 00:52:11.420
and ask them why that.

850
00:52:11.620 --> 00:52:13.600
I think originally maybe I had that.

851
00:52:13.940 --> 00:52:14.740
I know what happened.

852
00:52:14.880 --> 00:52:15.880
I know what it is.

853
00:52:16.380 --> 00:52:18.460
You have to have Shopify Plus.

854
00:52:18.460 --> 00:52:20.020
I have Shopify Plus.

855
00:52:21.480 --> 00:52:22.920
But I didn't when I set this up.

856
00:52:23.040 --> 00:52:25.180
I upgraded recently so I could have

857
00:52:25.180 --> 00:52:26.640
multiple users on my account.

858
00:52:26.800 --> 00:52:29.480
See now if your customers, well, they should all still

859
00:52:29.480 --> 00:52:30.300
sync over anyway.

860
00:52:30.360 --> 00:52:33.700
You should go to your, I had to upgrade to Shopify Plus

861
00:52:33.700 --> 00:52:38.640
to get the contacts to sync over because of some privacy policy

862
00:52:38.640 --> 00:52:40.940
type of thing that you had to accept that you could do

863
00:52:40.940 --> 00:52:41.820
with Shopify Plus.

864
00:52:41.920 --> 00:52:43.840
So I had to upgrade, which is kind of a bummer.

865
00:52:45.180 --> 00:52:47.560
But anyway, Sean, I don't know if we're getting off.

866
00:52:47.560 --> 00:52:50.360
I can help you or I've got to find a change.

867
00:52:50.360 --> 00:52:51.000
All the insight, though.

868
00:52:51.000 --> 00:52:53.620
You're getting all the pros and cons of the scenario.

869
00:52:53.940 --> 00:52:54.380
Yes.

870
00:52:54.860 --> 00:52:56.060
Did that help you, Sean?

871
00:52:56.060 --> 00:52:57.160
This is great.

872
00:52:58.040 --> 00:52:58.400
OK.

873
00:52:58.640 --> 00:52:59.280
OK.

874
00:52:59.280 --> 00:53:00.040
I hope so.

875
00:53:00.040 --> 00:53:01.900
I didn't confuse you.

876
00:53:02.220 --> 00:53:05.140
I just literally got my Rainflow account today

877
00:53:05.140 --> 00:53:09.520
so I can start playing around with it because now my stuff

878
00:53:09.520 --> 00:53:11.840
got set up before Rainflow.

879
00:53:12.180 --> 00:53:14.800
So I had a friend use Shopify.

880
00:53:14.800 --> 00:53:17.500
And then I'm using OmniSend, which has been,

881
00:53:17.840 --> 00:53:19.340
I just had to upgrade it because I

882
00:53:19.340 --> 00:53:21.980
needed to send more than 500 emails or something.

883
00:53:22.400 --> 00:53:23.960
So that was a good problem.

884
00:53:23.960 --> 00:53:25.060
And it wasn't that expensive.

885
00:53:25.220 --> 00:53:28.560
It was like $36 for the year or something.

886
00:53:30.020 --> 00:53:32.360
So yeah, there's other options.

887
00:53:33.580 --> 00:53:36.200
But yeah, I am going to start playing around with Rainflow.

888
00:53:36.720 --> 00:53:40.080
And see, now that I have all these people, I should email.

889
00:53:42.760 --> 00:53:44.300
Gabby, I have a question.

890
00:53:44.300 --> 00:53:46.480
I don't know if Rainmakers allows this

891
00:53:46.480 --> 00:53:51.220
or if there's a way we can do it even just within your team.

892
00:53:51.780 --> 00:53:55.560
We had been talking in Janine's group

893
00:53:55.560 --> 00:54:00.160
about doing a holiday gift guide where people could post

894
00:54:00.160 --> 00:54:03.620
their products so that we could support each other,

895
00:54:04.140 --> 00:54:07.160
like Rainmakers support Rainmaker, like small business.

896
00:54:07.400 --> 00:54:10.780
So I didn't know if that's something you would allow

897
00:54:10.780 --> 00:54:14.920
or Rainmakers allows or where people can post their products

898
00:54:14.920 --> 00:54:16.900
to support everybody for the holidays.

899
00:54:18.540 --> 00:54:21.140
I know we have like a no.

900
00:54:21.220 --> 00:54:23.700
We kind of can't allow that in the mastermind group.

901
00:54:23.780 --> 00:54:27.680
So we have like a no, like promoting your own thing.

902
00:54:27.680 --> 00:54:30.060
But I'm happy to allow it in my coaching group.

903
00:54:31.400 --> 00:54:32.840
So with everybody that's in the group,

904
00:54:32.840 --> 00:54:34.700
there's quite a few people in my group right now.

905
00:54:34.700 --> 00:54:37.440
There's like 120, 130 people in there.

906
00:54:37.440 --> 00:54:42.780
So if I'm not going to head it up, I will say that.

907
00:54:42.920 --> 00:54:45.600
So if you guys want to take that on yourself,

908
00:54:46.060 --> 00:54:47.800
and if you just want to post, that's fine.

909
00:54:47.860 --> 00:54:48.520
Like, I don't care.

910
00:54:50.020 --> 00:54:52.020
So like if you guys just want to post yourselves

911
00:54:52.320 --> 00:54:56.560
or if you want to kind of create maybe a post

912
00:54:56.560 --> 00:54:58.000
that people can drop in the comments,

913
00:54:58.300 --> 00:54:59.980
then maybe there are things kind of like...

914
00:55:00.000 --> 00:55:05.320
one thread that might be good or if you want to make it more fancy that's fine. I'm good

915
00:55:05.320 --> 00:55:09.760
with it in my group. I say go for it. I love that. I love it. It would be cool if Rainmakers

916
00:55:09.820 --> 00:55:16.540
just made it like its own group you know like if you wanted to go shopping and support other

917
00:55:16.780 --> 00:55:22.480
Rainmakers like everybody's I don't know. That's not a bad idea. Like our own catalog

918
00:55:22.660 --> 00:55:29.980
or something. Yes. That's a good idea. I'll take that idea to the team Lisa. I'll take

919
00:55:29.980 --> 00:55:34.060
that. That would be cool because I think in the threads it gets a little lost. Yeah it

920
00:55:33.920 --> 00:55:40.220
does. It does. Yeah. Or its own tab. You know we've got those different tabs. Resources

921
00:55:40.460 --> 00:55:47.040
community. Adding a tab just for that. A tab or a group just so it's like in its own place.

922
00:55:47.060 --> 00:55:53.640
It could be a group. Either one. Yeah. That's good stuff guys. I'll make a note. And maybe

923
00:55:53.640 --> 00:55:58.420
just call it a gift guide because everybody's product isn't necessarily just holiday. It's

924
00:55:58.420 --> 00:56:03.840
any time. Well I was thinking too. I know you had mentioned that Carrie but the other

925
00:56:03.840 --> 00:56:08.760
thing is just to be able to collaborate. Like if we know we have like like products liked

926
00:56:09.440 --> 00:56:14.700
people you know like Lauren and I are collaborating because our brands are so similar. But knowing

927
00:56:14.720 --> 00:56:19.140
what everybody's doing sometimes we kind of we hear it but we kind of even forget about

928
00:56:19.140 --> 00:56:24.760
it or like oh man who told me they were doing that type of thing. And being able to collaborate

929
00:56:24.760 --> 00:56:31.400
with each other just on like minded products and helping each other sell and kind of promote

930
00:56:31.400 --> 00:56:36.680
each other. So I'm making a note. I'll bring it up on my meeting tomorrow.

931
00:56:39.580 --> 00:56:45.440
Yeah because especially with the holiday gift giving guide like if I'm looking up on Amazon

932
00:56:45.440 --> 00:56:52.460
anyway I would rather if a rainmaker sold the product I'm looking for or even if I'm not I

933
00:56:52.460 --> 00:56:59.820
can do my shopping from our our groups. That that makes sense. I think that's a great thing.

934
00:57:00.580 --> 00:57:08.360
So I'd rather do that. I'd rather support everyone in rainmakers than just some random person

935
00:57:08.620 --> 00:57:16.360
excuse me selling on Amazon. So I have a confession. I am not a huge Amazon shopper.

936
00:57:16.760 --> 00:57:22.180
I would rather buy it. I'll search on Amazon and then I will find a way to buy direct from

937
00:57:22.180 --> 00:57:28.900
the company and cut Amazon out. That is but I'm a small business owner and being in this and

938
00:57:28.900 --> 00:57:35.440
learning how much they take away if I can cut them out in order directly. So I am all about in during

939
00:57:35.440 --> 00:57:41.820
the holidays I do try to promote like locally businesses I buy from to grab attention that I

940
00:57:41.820 --> 00:57:48.760
post on like my social media pages. So I am happy if anybody makes a holiday themed thing or whatever

941
00:57:48.760 --> 00:57:55.820
and you want to send it to me or tag me I'm happy to put it in my story or my feed and promote you

942
00:57:55.820 --> 00:58:03.280
to all of my people as well. I mean Lauren when you do your posts about like the using your box

943
00:58:03.280 --> 00:58:11.820
for pets like you are such an amazing storyteller. You're like I could get emotional like over like

944
00:58:11.820 --> 00:58:19.400
what your dog's name was Sarah or Rachel right. I'm just like you know what I mean like that just

945
00:58:19.400 --> 00:58:26.300
hits home. So I mean I'm happy to do all of that but I do I don't shop I try not to shop Amazon.

946
00:58:26.500 --> 00:58:33.440
I really do like once you are in this you realize how important it is to like support small and keep

947
00:58:33.440 --> 00:58:38.100
the money in the community. Yeah I do the same thing that you do Carrie. Like if I find something

948
00:58:38.100 --> 00:58:42.580
I often will try to find their website to buy direct first and foremost. Yeah you get better

949
00:58:42.580 --> 00:58:47.140
customer service you know it's just you're supporting that business in a better way and

950
00:58:47.140 --> 00:58:53.100
yeah I totally do the same thing. Yeah 100% I agree. All right guys I'm gonna have to end it

951
00:58:53.100 --> 00:58:57.300
because I got to get to a call and I got to go finish making my coffee which is the most important

952
00:58:57.180 --> 00:59:05.540
thing. So I will see you all on our next call or next office hours okay. Thanks Gabby. Thanks everyone.