WEBVTT

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How many of you are now change agents after last week's teaching?

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I don't know if I see any hands.

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They're not committed, Dion.

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They're not change agents yet.

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Well, guess what?

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There's three responses to change, right?

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There's level one, the critic.

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So you resist change.

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I don't think that's you guys.

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Framed as, I do not like change, right?

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There's level two, the bystander.

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Your response to change is framed as change is okay.

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Kind of indifferent to it.

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Or level three, and then you become level three, an advocate.

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So you're leading change, and that's framed as change is essential.

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So what's cool about that is you become the influencer.

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And a fun story to relate that to is I remember when Dion,

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I was hearing someone tell a story about where they worked,

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and I was relaying that to Dion because we were going through this

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leadership training.

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And I thought, man, I can't ever go work anywhere else again.

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I've tasted and I've seen, this is where it's at.

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And he said, no.

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He said, you'll go there and you'll change the atmosphere there.

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You'll change the environment there.

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And so that really is the leading the change and becoming the

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influencer.

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So your power question for today is to ask,

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if someone new was hired to do my job,

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what is the first thing that they would change?

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Do you guys remember that question?

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If someone new was hired to do my job,

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what is the first thing that they would change?

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Yeah. All right. You got the answer.

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Well,

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today we're going to be talking about.

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Finding delight at work.

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And so we're going to discuss how to increase our delight at work,

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how to leverage change to mind the undiscovered gold.

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And so for me, I don't know about you guys.

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That sounds like we are going to go on a treasure hunt today.

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And I love that. I love looking for the treasure in things.

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And today's pro tip is, is it this training?

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It never goes out of style.

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We use this training daily at brilliant and delight over discipline

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wins every single time.

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Okay. So are you guys ready to dive in?

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Yes.

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Okay.

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All right.

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All right.

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As we're going through the material, add your questions to the chats.

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You guys can welcome Dion and I'm going to give it over to you, Dan.

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Thanks, Jenny. I appreciate it. That's really great.

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It's so much fun. We've covered a lot of ground and next week,

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we've got a great announcement. We're going to share with you.

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So standby for that.

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We've got a real treat.

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And we're really glad that.

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We've really started to build a framework.

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And we're really excited about that.

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And we're going to talk about deep work.

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When we get to season two.

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Kind of picks up a notch because now we've got language.

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We can say words. You know what we mean?

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You know,

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where we talk about being a change agent or put it in your kid in your

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Q book or talk about deep work.

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But the real big thing is how innovation takes a whole new level in

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season two. That's really exciting.

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I'm going to get the exact number that Jenny was at 36, 34, 36 projects.

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We've done it brilliant.

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Without a single one being an hour late.

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We'll talk about how you can do that. And not many companies can say

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stuff like that, but you could.

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And we talk about using some of the most amazing technology and

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innovation practices.

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And then of course,

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we're going to really press into a new relationship with the Lord.

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You know, the world is pretty, pretty.

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You know,

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we're in a time where we're in a time where things are pretty,

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pretty.

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Tumultuous and business is always fluctuating.

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And we go through up cycles and down cycles and all that goes on.

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But the one who stays, you know, there's one who stays.

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You know,

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the culture that can stay consistent throughout the whole process.

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That calmness,

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that restfulness is all the ones to take advantage of these

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opportunities.

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And then we're going to go through a couple of different applications.

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Today.

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We just going to use an application.

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Of finding delighted work.

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And you can use, we call it the four square method.

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And this four square method you can use to map anything.

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And I'll talk about that a bit at the end.

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But today's exercise is more about doing than about listening.

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The concept is pretty straightforward.

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So we're going to give you a very detailed example.

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And we're going to give you,

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we're going to give you a little bit of an overview of what we've

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gone through before.

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And we're going to use her particular work situation.

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And her tasks.

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To go through it so that you can do the same.

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So you will need a blank piece of paper. We didn't provide.

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Worksheets.

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To the leaders.

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So they do actually have worksheets for you to work on.

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So we're going to give you a little bit of an overview.

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and maybe in about 10 or 12 minutes we'll break out

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and try and give you as much time as possible

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to work through these sheets with your team.

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So let me jump straight to sharing my screen here

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because that will be the easiest way

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is to show you what we have in mind.

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So everybody see my screen, we're all good?

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Yeah, yep.

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So yeah, so finding joint work is this idea

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that delight drives discipline.

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And it's a lot of people think

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that if they're disciplined, they'll gain delight.

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That's a hard way of doing it, you can do it that way,

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certainly the tough way around.

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But if you find delight in what you do,

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you've just looked up and the hours are gone,

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you've really enjoyed it.

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I don't know how many times

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when you've really enjoyed what you were doing

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and you looked up and the day was already gone,

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you say, wow, that was amazing.

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And you look like a super disciplined person,

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but you didn't experience it as discipline,

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you experienced it as delight.

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So let me introduce a simple four square method.

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You can do this for anything.

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You can map, like for instance,

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the cost of a vacation where it says joy,

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you can put the cost of vacation

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and you can put on the side, how much fun was it?

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And you can map cost to fun.

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And so the idea is that,

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obviously it's low on the left and going high.

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And so, just like an X, Y table.

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So very straightforward.

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And what we are looking for here is,

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we're looking for this zone number one,

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zone number one,

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where your contribution to the organization is high

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and your joy is high.

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You love doing it and it really contributes

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to the organization or to what you're doing.

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Zone number two is high contribution, but not a lot of joy.

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It's like, yeah, it's okay.

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I mean, don't particularly enjoy it,

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but hey, it's important and I do it.

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Zone number three is the stuff that gives us a lot of joy,

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but it doesn't really make a high contribution,

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basically wasting time.

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And number four, fourth area is the zone

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we wanna get rid of.

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It's low contribution and low joy.

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So whatever you map on a table like this,

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you can map anything on this table

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and you always give them those categories.

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The most desirable is one, the least desirable is four.

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And in general, the first thing you do

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is try to delete four.

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That's sort of the rule of thumb

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whenever you use this table.

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So we're gonna use the same four square analysis tool

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for helping you find delight and joy at work.

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So as we went through this,

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I'm gonna start with number four, category four.

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And this is sort of the meaningless category.

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It's meaningless to you.

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Maybe the company needs some of the stuff,

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but to you personally is low joy, low contribution.

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This is the meaningless category.

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And so Jenny, you and I sort of prepped this up a little bit

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and you gave me some tasks, right?

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So I'd like everybody,

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if you're making this square for yourself,

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we're gonna do that in a minute.

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First, we'll walk you through an example

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and then have you do the same.

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We're gonna ask you to put three tasks

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in each of these squares.

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In category one, two, three, and four,

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we're gonna ask you to put three tasks in each one.

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So Jenny, you gave me these three tasks

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as your least low contribution, low joy tasks, right?

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Doing insurance, sales tax.

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I can just tell the enthusiasm on your face

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when I read the list and timesheets.

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So tell me, how did you think about that?

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And what was your approach to addressing these issues?

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Right, so the first is, can I delete this?

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And with four, the block four,

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looking to see what I can delete out of there

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because it's the lowest, the low joy and low contribution.

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So with those things, with insurance,

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obviously I couldn't delete that.

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So what I did with insurance was I delegated it

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to someone else, to an insurance company

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that would just manage that for us.

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And then with sales tax, I automated that.

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So we hired an outside company

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that automates the process from start to finish

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to registering us in a state,

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to collecting the sales tax and remitting it.

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I literally don't have to do anything.

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They send me notifications

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when we are approaching a threshold in a state

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and we have to register.

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And they tell me when they're paying what state.

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And so that actually moved that to block number two,

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which is low joy, but high contribution.

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And so we moved it to block number two.

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And with timesheets, I was able to delete that

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because we don't collect timesheets anymore.

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So was able to delete that.

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All right, let's go to your category three.

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And this is the time-wasting one.

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These are things that bring great.

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joy, but don't really contribute necessarily.

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And you gave me these three.

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I did, they bring me such great joy.

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Cause when I would go collect the mail,

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I would get to, I'd have to walk.

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It was close enough to walk from the office.

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So, you know, you got to go outside

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and go collect the mail, office supplies.

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I don't know who doesn't love office supplies

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because those are a joy to my life.

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So looking for office supplies

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and then Google file management.

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I just, I really do enjoy organization,

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but the unfortunate thing about that as well,

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it brings me high joy.

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It's a low contribution.

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If I didn't do these things,

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the business is not going to suffer hugely.

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So with mail, we decided that we would do it,

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the touch it once rule.

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So I would touch it once,

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it wouldn't bleed over into other tasks

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and it wouldn't take me days to do it.

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You touch it once with the office supply.

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So you meant by that,

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like you would literally open the mail

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and then if it said you needed to write a check,

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you write the check.

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You take that piece of mail all the way through

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until you literally can throw it away,

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until it's done.

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Thank you.

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Yeah. Yes, that's correct.

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Touch it once.

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So I would start it and finish it right then.

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Yes.

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And then office supplies, I automated.

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So what we did was we set up on Amazon an account

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and if something was needed,

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we just added that to our Amazon account

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and then we ordered once a month.

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So it took no time at all to do that.

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And with the Google file management,

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I delegated that because that was,

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the Google file management,

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while it was high joy for me,

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was not something that was a good use of my time.

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So we delegated that out.

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Yeah, that's very good.

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You know, I just thought I might just take a second.

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So on the left-hand side of the screen,

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you see there's sort of a step one, step two there.

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So notice what Jenny was doing.

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The first thing she talked about is delete it.

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Don't try and optimize it and then put in,

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try and make it go faster and then delete it.

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If you can delete it, just delete it.

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That's always the best option

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if you can just completely delete it.

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Notice delay, you know, in the Q book,

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we have the three Ds and the A,

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can I delete, can I delegate, can I delay and automate?

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Delay doesn't quite work in this model.

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So that's why it's not on the list,

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but just delete and delegate and automate.

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But here's the big thing.

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If you can move something to, you know,

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step two is can I move it to another block, right?

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So if it is a block four,

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can I make it a three or can make it a two?

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Jenny showed in the last case where,

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by bringing somebody else in to do the,

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bringing TaxJar in to do all the taxes for us,

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she was able to move from a four to a two.

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So what did she move?

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She moved the contribution up,

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even though the joy didn't actually change,

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but she moved it to a new block.

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So sometimes moving it to a new block,

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you can just see what has to change

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for me to move from one block to the next.

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So Jenny, as we go to block two,

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this is really the stuff that is low joy,

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but high contribution.

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In other words, when you do it, it really helps.

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You just don't like doing it, right?

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So they're not great joy to you.

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You'd love to avoid them, but they're necessary.

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So this is the avoid but necessary category.

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And you gave me these three when I asked you.

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Do you want to walk us through these?

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Sure.

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So we have deposits, payroll benefits,

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and then grams notes.

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So with deposits, obviously high contribution.

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If you receive a check that needs to go to the bank,

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but it's not a joy to stand in line

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for 15 minutes at a bank.

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So I automated that by downloading the app

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and being able to deposit checks online.

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So we rarely have to go to the bank.

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And with payroll and benefits, I automated that.

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We got a new provider that manages that.

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And so that's a lot like the sales tax.

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It requires very little input from me

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unless something changes.

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And then I actually get to have a dashboard

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where I can see the benefit to our team.

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And so that actually created joy for me.

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And so I was able to move that up to a number one.

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And with grams notes, we delegated that

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because that's a lot of time.

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And we delegated that to an offshore VA.

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Excellent.

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Let's go to the top of the list.

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So this is the power task.

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These are the ones where you have high contribution,

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but they're also high joy.

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And obviously you want to spend most of your time

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and most of your day on these type of tasks.

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So these are the three you gave me.

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Yes, the coaching, high joy,

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high contribution because we have a community

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that we coach in living the brilliant life.

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And I enjoy that very much relating to people one-on-one

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and process.

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I love, love process.

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Quick books.

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I mean, it's like a puzzle sometimes.

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times. And my, actually my favorite part of that was when something would go wrong in QuickBooks

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and I would have to go and find the answer. So it's kind of like a mystery slash treasure hunt,

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love QuickBooks. And the great thing about it is, is that it adds high value to the business.

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The business needs that to function and training the team. I, I really, really value our team

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and I love partnering with people in their growth and their development because,

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you know, there's just been such a huge impact in my life when people have partnered with me

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in growth and development. And so I love doing that with the team and the Joy Table is one of

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the ways in which we do that as well. So this comes simply down to prioritize, do it now.

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So, you know, and so we can definitely go through that. Now we've put a worksheet together

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that can help you actually go through that. So I'm just going to give, take a second here

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and Jenny, if you can drop the worksheet for me, that'd be great. Is that everybody

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already got the worksheet? They did. I dropped it, but I could drop it again. Yeah.

369
00:16:06.720 --> 00:16:12.720
Yeah. You did already drop it. Okay. I'll just pick it up from there. I just want to walk you

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through the, the worksheet. So what are we going to do now is we're going to, we're going to divide

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you up into back, you know, do the breakout sessions. And so take time to think through

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these tasks, try to come up with three tasks for each one. Just this little exercise will move you

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into that, into that power zone where there's great contribution, great joy. And you don't

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necessarily have to get rid of every task in your life in to get them all into one, but you want to

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over time. So this is a great exercise to do every once a month, once every two months, every now

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and again, just to take, especially if you feel your joy dropping in what you're doing. So I'm

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going to just share for a second, one more screen. So you can just see how it was, you know,

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obviously a little more challenging to put it together in for this, in this format, but you can

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see here on the, I don't know if you, let me make it larger. Is that better? Everybody can see those

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notes. Can you read them? So if, you know, for the solopreneurs or for the, you know, for those doing

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the, the, the team one. So, you know, what is your, so we got you going, like, what is your biggest

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contribution? What's the most of like, you can see we're setting you up so that you can put those

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tasks down first and then map them. And so then map them into those four areas that we mentioned

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earlier, and then exercise three. Now, this is really important that you do them in this order,

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start with block four, and then you literally just follow those check boxes that we've got there

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every time looking to what you have to do. So clearly if you've got something in block three,

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what do you have to do to a task that's in block three to move it to a one? Just look at which

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axis is changing. If I'm in block three and I'm moving it to a one, what do I have to change?

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I have to increase the contribution, right? So to move a three to a one, I have to increase the

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contribution. If I'm in a two, how do I get it to a one? I have to find a way to get more joy in that

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task. It's already a high contribution, so I just have to find a way to be. Now in season two,

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we're going to talk a lot about how to do practical things, about how to add joy, mixing things you

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love with things you don't like so much. And we're going to use a lot of power habits and work habits

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and those kinds of things in season two, we'll talk more of it. But just for now, as you're

395
00:18:32.320 --> 00:18:37.440
thinking about it, but the fours, ideally you don't want to have fours in your life, right?

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I want to just throw in like a little extra here just for the leaders. If you're

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thinking about your clients, you could use this y-axis, you could put dollars, you know, what's

398
00:18:52.400 --> 00:18:59.600
the revenue? And the bottom could be effort. So your low, you know, what you don't want is

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low dollars and high effort. So low dollars, high effort would be this block down here. That will be

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your four block. Notice the number would change, but there you want to delete fours. So in this

401
00:19:11.120 --> 00:19:15.920
particular case, the same thing, you could plot each client's name in each of these boxes and

402
00:19:15.920 --> 00:19:20.400
figure out which clients are high dollars. You don't want high dollars, low effort, right? That

403
00:19:20.400 --> 00:19:25.680
would be your block number one in that particular case. So always look at what's the most desirable.

404
00:19:25.680 --> 00:19:31.040
In this case, we'd like you to get rid of as many fours as you can, either move them to a three,

405
00:19:31.040 --> 00:19:36.240
move them to a two, but preferably just delete them. All right. You can go through the rest of

406
00:19:36.240 --> 00:19:49.120
the exercise and we'll hand you back to you, Jenny. You're muted, Jenny. You're still muted.

407
00:19:53.120 --> 00:19:59.920
Thank you. I'm just talking to myself as I do. So that was really fun. I hope you guys have.

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of as much fun doing that exercise with your teams as we do here.
