WEBVTT 1 00:00:00.000 --> 00:00:01.760 Welcome, everyone. 2 00:00:01.760 --> 00:00:03.000 It's so good to see you. 3 00:00:03.000 --> 00:00:03.960 Happy Wednesday. 4 00:00:03.960 --> 00:00:06.840 We're at week 26. 5 00:00:06.840 --> 00:00:14.200 And we are going to do a summary review this week of what we've 6 00:00:14.200 --> 00:00:16.560 learned these last 12 weeks. 7 00:00:16.560 --> 00:00:19.920 And so last week, we talked about scaling your business 8 00:00:19.920 --> 00:00:22.840 by working backwards and how to prepare 9 00:00:22.840 --> 00:00:25.080 to scale the business to the next level 10 00:00:25.080 --> 00:00:26.680 by delighting your customers. 11 00:00:26.680 --> 00:00:30.720 And I like that little switch in that tagline. 12 00:00:30.720 --> 00:00:34.520 It's how to do it by delighting your customers 13 00:00:34.520 --> 00:00:36.640 is a great way to look at that. 14 00:00:36.640 --> 00:00:40.080 And this week, as you guys know, we 15 00:00:40.080 --> 00:00:43.320 are talking about how to make your learning permanent. 16 00:00:43.320 --> 00:00:45.320 And so we're going to do that by summarizing all 17 00:00:45.320 --> 00:00:47.240 that we've learned over these last 12 weeks. 18 00:00:47.240 --> 00:00:49.240 And we're going to provide you with a cheat sheet 19 00:00:49.240 --> 00:00:52.280 so no one has to worry about writing things down and trying 20 00:00:52.280 --> 00:00:54.960 to remember it. 21 00:00:54.960 --> 00:00:56.600 So just before we dive into that, 22 00:00:56.600 --> 00:00:59.600 I just want to give you guys a pro tip for today. 23 00:00:59.600 --> 00:01:03.480 And it's in line with reflecting over these last 12 weeks. 24 00:01:03.480 --> 00:01:05.760 Just a reminder to set time aside 25 00:01:05.760 --> 00:01:09.440 to reflect on what you have done and accomplished, 26 00:01:09.440 --> 00:01:14.560 especially at the completion of projects or major milestones 27 00:01:14.560 --> 00:01:17.360 like this, the 12 weeks, is a great time 28 00:01:17.360 --> 00:01:19.960 to reflect on what you have accomplished 29 00:01:19.960 --> 00:01:20.960 and what you've learned. 30 00:01:20.960 --> 00:01:24.040 And this is important for you and your team to do. 31 00:01:24.080 --> 00:01:25.480 All right, with that, is everyone 32 00:01:25.480 --> 00:01:27.840 ready to dive in, ready to get started? 33 00:01:27.840 --> 00:01:30.000 I'm going to go ahead and hand it over to you, Dion. 34 00:01:30.000 --> 00:01:34.000 And I will post the cheat sheet in the chat. 35 00:01:34.000 --> 00:01:34.520 Awesome. 36 00:01:34.520 --> 00:01:35.920 Well, I'll give everybody a chance 37 00:01:35.920 --> 00:01:37.880 to grab that cheat sheet. 38 00:01:37.880 --> 00:01:41.800 I'm excited because as I was going through all of this, 39 00:01:41.800 --> 00:01:44.040 I just realized when you're having 40 00:01:44.040 --> 00:01:46.280 this level of conversation, you're definitely 41 00:01:46.280 --> 00:01:47.960 up at the next level. 42 00:01:47.960 --> 00:01:49.960 And so I want to say to each of you, 43 00:01:49.960 --> 00:01:53.080 congratulations for being here and for, 44 00:01:54.080 --> 00:01:56.680 I know it's a really amazing commitment 45 00:01:56.680 --> 00:02:01.240 to dedicate the same one hour every week to the program. 46 00:02:01.240 --> 00:02:03.160 So I do not take that lightly. 47 00:02:03.160 --> 00:02:04.200 We do appreciate it. 48 00:02:04.200 --> 00:02:06.280 We thank you for your consistency in that. 49 00:02:06.280 --> 00:02:09.160 But I also think you're making a huge investment 50 00:02:09.160 --> 00:02:12.840 in your own learning and in your own leadership. 51 00:02:12.840 --> 00:02:17.120 So we covered in week 14, which is where we'll pick it up, 52 00:02:17.120 --> 00:02:19.560 we talked a lot about courageous leadership, 53 00:02:19.560 --> 00:02:22.200 the core concept of leadership. 54 00:02:22.240 --> 00:02:25.120 In episode 15, we talked about the two hats 55 00:02:25.120 --> 00:02:28.120 creating relational space where you wear multiple hats. 56 00:02:28.120 --> 00:02:31.480 I know that came up on the CEO call 57 00:02:31.480 --> 00:02:35.520 that we have with the CEOs of each of the teams, 58 00:02:35.520 --> 00:02:37.960 how many times we use the two hats thing 59 00:02:37.960 --> 00:02:41.040 and how that creates space relationally. 60 00:02:41.040 --> 00:02:44.840 And then we went through episode 16 and 17 61 00:02:44.840 --> 00:02:47.160 with shaping up work that matters, 62 00:02:47.160 --> 00:02:50.320 that's using 37 signals as a strategy 63 00:02:50.360 --> 00:02:55.120 for shaping up work and finding that super thin slice. 64 00:02:55.120 --> 00:02:57.440 The joke at Brilliant is I cut it so thin 65 00:02:57.440 --> 00:02:58.960 it's gone see-through. 66 00:02:58.960 --> 00:03:00.800 So that's a good sign. 67 00:03:00.800 --> 00:03:04.160 If you've cut it so thin that it's see-through. 68 00:03:04.160 --> 00:03:07.440 I've also been amazed at watching our own team 69 00:03:07.440 --> 00:03:11.160 who have been doing it for a few years and still learning. 70 00:03:11.160 --> 00:03:13.000 So we never get to a point of leadership 71 00:03:13.000 --> 00:03:14.840 where we go, oh, I've heard that. 72 00:03:14.840 --> 00:03:17.200 I think leadership is one of those topics. 73 00:03:17.200 --> 00:03:20.160 You can hear the same thing every few months 74 00:03:21.000 --> 00:03:21.840 and go, oh yeah, that's right. 75 00:03:21.840 --> 00:03:22.680 I got to do that. 76 00:03:22.680 --> 00:03:23.520 I got to grow some more in that. 77 00:03:23.520 --> 00:03:26.000 So it's like listening to a beautiful piece 78 00:03:26.000 --> 00:03:28.960 of classical music and you say, my favorite piece, 79 00:03:28.960 --> 00:03:31.960 Tchaikovsky's Fifth Symphony in 1889. 80 00:03:34.080 --> 00:03:38.520 I think he wrote that and he was just an incredible, 81 00:03:38.520 --> 00:03:39.640 but I don't listen to that and go, 82 00:03:39.640 --> 00:03:41.720 oh no, it's a cabaret, you heard that. 83 00:03:41.720 --> 00:03:45.080 So you develop a relationship with these concepts. 84 00:03:45.080 --> 00:03:49.120 And so we also went from there to 18, week 18, 85 00:03:49.120 --> 00:03:51.760 episode 18, we talked about the five second rule, 86 00:03:51.760 --> 00:03:55.200 Mel Robbins' idea that you got five seconds 87 00:03:55.200 --> 00:03:57.240 before your brain will talk you out of anything 88 00:03:57.240 --> 00:03:58.280 you're trying to do. 89 00:04:00.120 --> 00:04:01.560 Then we went to episode 19. 90 00:04:01.560 --> 00:04:04.080 We talked about how to power start. 91 00:04:04.080 --> 00:04:07.080 So the start one was pulling all the key concepts 92 00:04:07.080 --> 00:04:09.720 we've been teaching into one mechanism. 93 00:04:09.720 --> 00:04:12.120 So you can remember S-T-A-R-T 94 00:04:12.120 --> 00:04:15.240 if you're trying to power up a project quickly. 95 00:04:15.240 --> 00:04:17.000 And if you can get that habit going, 96 00:04:17.000 --> 00:04:18.680 you start anything no matter how much 97 00:04:19.240 --> 00:04:20.600 you don't feel like doing it. 98 00:04:20.600 --> 00:04:25.000 So that's a really powerful way to just take command 99 00:04:25.000 --> 00:04:26.720 of how you're feeling about a thing 100 00:04:26.720 --> 00:04:28.200 or how you're thinking about a thing 101 00:04:28.200 --> 00:04:31.800 and just drive it into execution mode. 102 00:04:31.800 --> 00:04:34.040 And then in 20, we talked about 103 00:04:34.040 --> 00:04:36.360 how to create powerful playbooks. 104 00:04:36.360 --> 00:04:38.680 That actually is a new component. 105 00:04:38.680 --> 00:04:40.120 We're always adding new components. 106 00:04:40.120 --> 00:04:42.480 That was new even for Team Brilliant. 107 00:04:42.480 --> 00:04:46.280 And then 21 was the 70-20-10 rule. 108 00:04:46.280 --> 00:04:48.480 And we'll go through that in a second. 109 00:04:49.280 --> 00:04:51.080 And then we ended up the last few weeks 110 00:04:51.080 --> 00:04:53.800 with how to be a brilliant project manager, 111 00:04:53.800 --> 00:04:55.720 leading three types of people. 112 00:04:55.720 --> 00:04:57.760 I know that created a lot of conversation 113 00:04:57.760 --> 00:04:59.240 for a lot of people, right? 114 00:05:00.000 --> 00:05:07.320 Then in 24, we actually gave a playbook for hiring great people, step-by-step playbook. 115 00:05:07.320 --> 00:05:10.000 And whenever you give a playbook, it does look overwhelming. 116 00:05:10.000 --> 00:05:15.560 We rarely give entire playbooks, but that was so critical to so many people and for 117 00:05:15.560 --> 00:05:16.680 a growing business. 118 00:05:16.680 --> 00:05:22.160 And then 25, we talked last week about scaling your business by working backwards, starting 119 00:05:22.160 --> 00:05:27.920 with the customer first and talking about their outcomes and then backing it up rather 120 00:05:27.920 --> 00:05:32.800 than saying, what products and services do we have that we can sell to our market? 121 00:05:32.800 --> 00:05:33.880 It's turning it backwards. 122 00:05:33.880 --> 00:05:42.280 So that was a very, very good way of looking at how to really scale up your business. 123 00:05:42.280 --> 00:05:46.720 When you do that, we also talked about having everybody participate in that. 124 00:05:46.720 --> 00:05:52.240 So what I'm going to do is this cheat sheet should be really helpful. 125 00:05:52.240 --> 00:05:57.160 Does anybody, if you want to just scan through the cheat sheet, does anybody tell me what 126 00:05:57.160 --> 00:05:59.360 technique I was using in the summary? 127 00:05:59.360 --> 00:06:00.360 Anybody spotted straight away? 128 00:06:00.360 --> 00:06:04.440 You can throw it in the chat if you see it. 129 00:06:04.440 --> 00:06:06.680 Just look through it and see what you notice. 130 00:06:06.680 --> 00:06:08.880 All right. 131 00:06:08.880 --> 00:06:09.880 Anybody got it? 132 00:06:09.880 --> 00:06:10.880 No takers? 133 00:06:10.880 --> 00:06:11.880 Not yet. 134 00:06:11.880 --> 00:06:12.880 Not yet? 135 00:06:12.880 --> 00:06:13.880 Not yet. 136 00:06:13.880 --> 00:06:19.080 It would be easier to spot than that, especially episode 14 is laid out exactly like that. 137 00:06:19.080 --> 00:06:20.480 They're really looking though. 138 00:06:20.480 --> 00:06:21.480 Yeah. 139 00:06:21.480 --> 00:06:22.480 Yeah. 140 00:06:22.480 --> 00:06:25.480 I'll give you a hint. 141 00:06:25.480 --> 00:06:26.480 It's the rule of three. 142 00:06:26.800 --> 00:06:30.000 Did you notice I made three groups of three? 143 00:06:30.000 --> 00:06:34.280 Now ChatGPT had helped me with some of the summaries and so I didn't always stick to 144 00:06:34.280 --> 00:06:38.360 the rules, but my instructions were create three keys and don't use more than three bullets 145 00:06:38.360 --> 00:06:44.880 per key was my instruction to ChatGPT since these days it's all about the prompt engineering. 146 00:06:44.880 --> 00:06:50.160 We use a lot of AI tools that are brilliant, so becoming good prompt engineers. 147 00:06:50.160 --> 00:06:51.160 So there it is. 148 00:06:51.160 --> 00:06:54.420 We use the rule of three because your brain can visualize three things. 149 00:06:54.420 --> 00:06:57.260 So courageous leadership was really the concept. 150 00:06:57.260 --> 00:06:58.260 What is a leader? 151 00:06:58.260 --> 00:07:03.100 You're not a leader because you have a title, but it's how you manage your influence intentionally. 152 00:07:03.100 --> 00:07:06.660 And so we talked a lot about this idea of creating a team of leaders. 153 00:07:06.660 --> 00:07:12.380 And so why leadership matters, because as you grow, you get complexity and with complexity 154 00:07:12.380 --> 00:07:14.300 is the enemy of clarity. 155 00:07:14.300 --> 00:07:18.940 And so we talked about that leaders' number one job is making simple, simple, simple based 156 00:07:18.940 --> 00:07:23.620 on a previous training we did, simplicity drives speed. 157 00:07:23.620 --> 00:07:27.660 And then we talked about three power techniques to take your leadership to the next level, 158 00:07:27.660 --> 00:07:33.340 how to get active feedback on how you're doing, how are you focusing on the one big thing. 159 00:07:33.340 --> 00:07:37.980 And we talked about, you know, asking the people who report to you or in team with you 160 00:07:37.980 --> 00:07:43.980 at the same level and the people above you, powerful questions that empower them to help 161 00:07:43.980 --> 00:07:44.980 you grow. 162 00:07:44.980 --> 00:07:50.380 Then when we got to the two hats to create relational space, this is always fun. 163 00:07:50.380 --> 00:07:56.340 In a small company, you often have family members or involved in what you're doing. 164 00:07:56.340 --> 00:08:03.020 And so keeping the hats separate is a really helpful way. 165 00:08:03.020 --> 00:08:08.940 And we all remember the story of the guy who fired his son in the factory and then sat 166 00:08:08.940 --> 00:08:11.420 on with him afterwards and said, hey, I wear two hats. 167 00:08:11.420 --> 00:08:13.660 One is as your dad, the other is the CEO. 168 00:08:13.660 --> 00:08:15.300 As the CEO, you're fired. 169 00:08:15.300 --> 00:08:16.460 We're not having that anymore. 170 00:08:16.460 --> 00:08:17.460 We've talked about it. 171 00:08:17.460 --> 00:08:18.460 You're not doing it. 172 00:08:18.460 --> 00:08:19.460 You're done. 173 00:08:19.540 --> 00:08:20.540 And he put his dad on. 174 00:08:20.540 --> 00:08:22.700 He said, son, I heard you just lost your job. 175 00:08:22.700 --> 00:08:24.340 What can I do to help? 176 00:08:24.340 --> 00:08:28.100 So I just that story summarizes the whole teaching right there. 177 00:08:28.100 --> 00:08:30.660 So there's so much right about all that. 178 00:08:30.660 --> 00:08:36.340 And it creates space for especially family members that you in one hat and so that you 179 00:08:36.340 --> 00:08:39.299 don't mix, mix those hats. 180 00:08:39.299 --> 00:08:42.900 Then we talked about shaping up work that matters. 181 00:08:42.900 --> 00:08:48.500 And we gave you a notion template or a PDF that allowed you to really think through your 182 00:08:48.540 --> 00:08:49.060 projects. 183 00:08:49.060 --> 00:08:52.660 I'll jump straight to part two, because that really locked it all down. 184 00:08:52.660 --> 00:08:54.740 And then we set boundaries for a project. 185 00:08:54.740 --> 00:08:57.060 And the first thing we decide on appetite. 186 00:08:57.060 --> 00:08:59.460 We don't start with how long will this project take? 187 00:08:59.460 --> 00:09:00.980 We do it the other way around. 188 00:09:00.980 --> 00:09:04.260 I'm prepared to give so many deep work units. 189 00:09:04.260 --> 00:09:07.940 And we realize that shaping up work is measured in deep work. 190 00:09:07.940 --> 00:09:10.820 Since you know, you've got at least one deep work session a week. 191 00:09:10.820 --> 00:09:16.580 This will not interfere with other with other work that you're doing. 192 00:09:16.580 --> 00:09:21.060 And that's why you never are late on a project, because the deep work sessions there, you're 193 00:09:21.060 --> 00:09:24.660 counting up your deep work session, put in an extra one or two for margin. 194 00:09:25.300 --> 00:09:29.460 And we say, OK, this will take four deep work or whatever it's going to take. 195 00:09:29.460 --> 00:09:34.180 So we start with the appetite first, not not to how long will the project take? 196 00:09:34.180 --> 00:09:37.060 I'm prepared to put three deep deep work session into that. 197 00:09:37.940 --> 00:09:39.300 And then what's the idea worth? 198 00:09:39.300 --> 00:09:39.940 What's included? 199 00:09:39.940 --> 00:09:40.900 What's not included? 200 00:09:40.900 --> 00:09:44.340 And then coming up with a very high level fat marker design. 201 00:09:44.340 --> 00:09:47.860 And it's exactly what the word means is if you had a big fat marker, 202 00:09:48.500 --> 00:09:51.140 you know, those super big markers you get for the whiteboard. 203 00:09:51.140 --> 00:09:52.980 You can hardly even write words with it. 204 00:09:52.980 --> 00:09:54.740 So it's just like a squiggle in a box. 205 00:09:54.740 --> 00:09:57.140 And then this points to that box and a squiggle. 206 00:09:57.140 --> 00:09:59.860 The idea of it is that you solve it at a very high level. 207 00:10:00.000 --> 00:10:02.520 why you're thinking it through at that point. 208 00:10:02.520 --> 00:10:05.320 And then you watch for the risks and the rabbit holes. 209 00:10:05.320 --> 00:10:06.660 Where can I get stuck? 210 00:10:07.680 --> 00:10:09.420 If the things, if I have extra time, 211 00:10:09.420 --> 00:10:11.140 what extra stuff can I add? 212 00:10:11.140 --> 00:10:13.800 And if I'm running out of time, what things can I cut out? 213 00:10:13.800 --> 00:10:16.160 The power of that particular thing 214 00:10:16.160 --> 00:10:19.040 is you're setting expectations of your whole team. 215 00:10:19.040 --> 00:10:21.000 And then we said, you put the pitch together 216 00:10:21.000 --> 00:10:22.480 and the pitch is really just going through 217 00:10:22.480 --> 00:10:25.520 those first three steps, but in front of your team. 218 00:10:25.520 --> 00:10:29.480 So it's you literally, for us, it's just a notion page. 219 00:10:29.480 --> 00:10:31.480 We just pull it up on our share our screen. 220 00:10:31.480 --> 00:10:33.280 It's okay, here's the problem I'm solving. 221 00:10:33.280 --> 00:10:35.040 Here's the appetite. 222 00:10:35.040 --> 00:10:36.520 Here's what the deliverable is. 223 00:10:36.520 --> 00:10:38.880 I'm delivering a document or whatever. 224 00:10:38.880 --> 00:10:40.500 And then we role-played a lot of that. 225 00:10:40.500 --> 00:10:42.600 Several of you jumped in on all that, 226 00:10:42.600 --> 00:10:46.280 but this gets innovation at every level 227 00:10:46.280 --> 00:10:47.640 of the organization. 228 00:10:47.640 --> 00:10:51.040 So you should be doing pitches all the time, right? 229 00:10:51.040 --> 00:10:53.520 You should be doing two, three pitches a month. 230 00:10:53.520 --> 00:10:56.120 If you're not doing pitches, time to get it going 231 00:10:56.120 --> 00:10:58.240 because pitches is a way. 232 00:10:58.280 --> 00:11:02.800 So have a pitch day, have one hour set aside, 233 00:11:02.800 --> 00:11:07.240 maybe just tag it onto one of your daily calls 234 00:11:07.240 --> 00:11:09.360 or whatever you do, stand up calls. 235 00:11:09.360 --> 00:11:12.360 So we have pitch Tuesdays. 236 00:11:12.360 --> 00:11:15.920 Pitch Tuesdays at 2 p.m. Pacific time 237 00:11:15.920 --> 00:11:18.560 is when you come and people do pitches 238 00:11:18.560 --> 00:11:20.800 or they do presentations from a previous pitch. 239 00:11:20.800 --> 00:11:23.280 Here's the project I said I was gonna do. 240 00:11:23.280 --> 00:11:24.800 And I don't know, I've lost track 241 00:11:24.800 --> 00:11:26.040 of how many projects we've done, 242 00:11:26.040 --> 00:11:29.200 but it's well over north of coming up for 50, I think. 243 00:11:29.200 --> 00:11:31.760 And I believe we've never had one late. 244 00:11:33.400 --> 00:11:35.320 We did have one case once 245 00:11:35.320 --> 00:11:38.800 where somebody completely misread the date. 246 00:11:38.800 --> 00:11:40.000 So we showed some grace, 247 00:11:40.000 --> 00:11:41.200 but they actually had done the work. 248 00:11:41.200 --> 00:11:43.840 So we said, okay, you can see that's not an excuse. 249 00:11:43.840 --> 00:11:46.520 I think it's fair to say we've 50 projects 250 00:11:46.520 --> 00:11:48.920 and never been an hour late on one of them. 251 00:11:48.920 --> 00:11:51.520 So, and that's for you too, you can have that. 252 00:11:51.520 --> 00:11:55.320 Five second rule was a way to take control 253 00:11:55.320 --> 00:11:58.000 and rewire your brain through action. 254 00:11:58.000 --> 00:12:01.080 This was to get past procrastination 255 00:12:01.080 --> 00:12:05.720 or feeling like something, five, four, three, two, one, move. 256 00:12:05.720 --> 00:12:09.160 And it happens, five, four, three, two, one, 257 00:12:09.160 --> 00:12:12.320 pick up and dial, five, four, three, two, one, 258 00:12:12.320 --> 00:12:13.440 start the project. 259 00:12:13.440 --> 00:12:16.480 So this is particularly great 260 00:12:16.480 --> 00:12:18.120 if you wanna exercise or whatever. 261 00:12:18.120 --> 00:12:20.520 We used lots of examples around the power 262 00:12:20.520 --> 00:12:23.400 of harnessing the power of the five second rule. 263 00:12:23.400 --> 00:12:26.160 The countdown disrupts old habits 264 00:12:26.160 --> 00:12:28.640 and that gives you a chance to rewire them, 265 00:12:28.640 --> 00:12:31.240 creating a highway in your brain. 266 00:12:31.240 --> 00:12:32.680 That's a lot of how the brain works 267 00:12:32.680 --> 00:12:34.760 is these neural pathways. 268 00:12:34.760 --> 00:12:37.520 So what you're doing, the cool thing about the brain 269 00:12:37.520 --> 00:12:41.480 is when you stop using a highway, a bad habit, 270 00:12:41.480 --> 00:12:44.400 it becomes all overgrown and it goes, 271 00:12:44.400 --> 00:12:47.320 it's like somebody just left in the wild. 272 00:12:47.320 --> 00:12:50.840 And whereas if you run the pathway in a new way, 273 00:12:50.840 --> 00:12:53.560 it becomes a footpath and it becomes 274 00:12:53.560 --> 00:12:56.120 like a little sand roadway. 275 00:12:56.120 --> 00:12:58.480 Soon there's a three lane path, 276 00:12:58.480 --> 00:13:02.200 paved highway in your brain just through use. 277 00:13:02.200 --> 00:13:04.480 So when you know that the five second rule 278 00:13:04.480 --> 00:13:06.800 is a very powerful way to disrupt the old 279 00:13:06.800 --> 00:13:08.440 and introduce the new. 280 00:13:08.440 --> 00:13:11.160 So all this is about cognitive control, 281 00:13:11.160 --> 00:13:15.720 cognitive control in how you initiate projects. 282 00:13:15.720 --> 00:13:16.560 And then we talked to, 283 00:13:16.560 --> 00:13:19.280 we pulled all those components together 284 00:13:19.280 --> 00:13:21.240 and we said, so if you're following me 285 00:13:21.240 --> 00:13:23.520 on the bottom of page six, 286 00:13:23.520 --> 00:13:26.760 the start checklist is what's the thin slice? 287 00:13:26.760 --> 00:13:28.360 What's the thinnest slice of the project 288 00:13:28.360 --> 00:13:29.400 I'm gonna start with? 289 00:13:29.400 --> 00:13:31.840 Then target, what does done look like? 290 00:13:31.840 --> 00:13:35.080 Then we act, we take the first baby step, 291 00:13:35.080 --> 00:13:37.800 go and get the broom or whatever it is you're gonna do. 292 00:13:37.800 --> 00:13:40.480 And then you do a reset of your brain, 293 00:13:40.480 --> 00:13:42.320 you do the five second rule and you start, 294 00:13:42.320 --> 00:13:44.080 get over all hesitations. 295 00:13:44.080 --> 00:13:45.800 And then we talked about, 296 00:13:45.800 --> 00:13:48.240 you create momentum through microburst. 297 00:13:48.240 --> 00:13:52.440 10 minutes of nonstop work on a new task will be, 298 00:13:52.440 --> 00:13:53.440 you'll be in the loop. 299 00:13:53.440 --> 00:13:55.280 So that's S-D-A-R-T. 300 00:13:56.280 --> 00:13:58.640 I know Jenny, you're big on this one, right? 301 00:13:58.640 --> 00:14:00.480 I think you've got it written on your desk somewhere, 302 00:14:00.480 --> 00:14:01.400 I thought. 303 00:14:01.400 --> 00:14:05.200 I was just thinking how much I love Power Start, 304 00:14:05.200 --> 00:14:06.560 how to Power Start projects, 305 00:14:06.560 --> 00:14:10.480 because there's so many things that you think about 306 00:14:10.480 --> 00:14:11.760 and they become overwhelming 307 00:14:11.760 --> 00:14:14.520 and it just breaks it down and makes it, 308 00:14:14.520 --> 00:14:17.160 it's just like shaping up projects, 309 00:14:17.160 --> 00:14:19.200 but in a different way. 310 00:14:19.200 --> 00:14:20.640 And I love Power Start, 311 00:14:20.640 --> 00:14:24.000 especially when I have to do things 312 00:14:24.000 --> 00:14:28.440 that maybe there is that resistance to it to get going. 313 00:14:28.440 --> 00:14:29.680 Yeah, I know. 314 00:14:29.680 --> 00:14:31.120 I think you were saying the other day, 315 00:14:31.120 --> 00:14:33.240 you were tackling a pretty difficult project 316 00:14:33.240 --> 00:14:34.080 and then you just, 317 00:14:34.080 --> 00:14:35.960 when you hit in this order, 318 00:14:35.960 --> 00:14:37.000 next minute you're into it, 319 00:14:37.000 --> 00:14:38.240 you're 10 minutes into the project 320 00:14:38.240 --> 00:14:39.840 and it doesn't seem so difficult after all. 321 00:14:39.840 --> 00:14:41.480 And you go, well, what was I hesitating? 322 00:14:41.480 --> 00:14:43.640 Why was I not feeling like doing that? 323 00:14:43.640 --> 00:14:44.480 That's right. 324 00:14:44.480 --> 00:14:45.320 Absolutely. 325 00:14:45.360 --> 00:14:47.600 I'm actually going to teach it to my daughter 326 00:14:47.600 --> 00:14:48.600 who I've been, 327 00:14:49.760 --> 00:14:52.560 she's got a project that she consistently says, 328 00:14:52.560 --> 00:14:53.920 it's just so overwhelming. 329 00:14:53.920 --> 00:14:57.240 And so I got to tell her, I have a tool for you. 330 00:14:57.240 --> 00:14:59.760 And so we'll implement it there. 331 00:14:59.760 --> 00:15:00.600 Yeah. 332 00:15:00.000 --> 00:15:05.680 Yeah, I love, I love this new little language. I don't know who started it in our team, 333 00:15:05.680 --> 00:15:10.640 but somebody said, you know, the slice is now so thin, I can see through it. 334 00:15:10.640 --> 00:15:16.320 You know, so see through slices. And, and, you know, what I have noticed is that the team is 335 00:15:16.320 --> 00:15:21.920 getting very good about thinking about their thinking what, when you've done this 56789, 336 00:15:21.920 --> 00:15:25.360 10 times, whatever, and it starts to become part of your way of tackling projects, 337 00:15:25.920 --> 00:15:32.720 what happens is, you start to, you see everything through those through that lens, you see 338 00:15:32.720 --> 00:15:37.520 everything through those through the SDRT. And so you know that it's going to start with a slice 339 00:15:37.520 --> 00:15:42.640 with an appetite, you know that straight away. And you realize I don't have time, you know, 340 00:15:42.640 --> 00:15:47.200 the next two weeks, I may not actually get three deep work sessions, I may not even get to I'm 341 00:15:47.200 --> 00:15:52.800 only get one in the next two weeks. And so you slice it to fit the one. And that's what that's 342 00:15:52.800 --> 00:15:57.840 the genius of starting with the appetite. And what will happen very quickly. I've noticed, 343 00:15:57.840 --> 00:16:04.160 for instance, when we in the last maybe eight, nine projects we've seen over the last few weeks, 344 00:16:04.160 --> 00:16:10.480 coming in at brilliant each time we have pitched to pitch down Tuesdays. I've noticed that the team 345 00:16:10.480 --> 00:16:17.760 is doing things like they doing a slice that lets them think about the project. And that's a very 346 00:16:17.760 --> 00:16:24.160 smart way to super thin slice it. In other words, man, I know I need to do this project. But I can't 347 00:16:24.160 --> 00:16:30.000 even think of the components right now. I can't. I can't even think about how we shape up that 348 00:16:30.000 --> 00:16:36.400 project. So you do a slice to think about shaping up the project. Now that's about as thin as it 349 00:16:36.400 --> 00:16:43.680 gets. That's helpful when you got a huge project, and it's just too big. And you can't even think 350 00:16:43.680 --> 00:16:50.400 through how to shape up the project, then slice it that I'm going to take it for four hours and 351 00:16:50.400 --> 00:16:56.880 take a deep work session. And I'm going to think about how I want to do that. Now another thing we 352 00:16:56.880 --> 00:17:01.440 do, there's just a refinement on this. For those of you who've got this working in your in your 353 00:17:01.440 --> 00:17:07.599 organizations. One of the things we do is we allow people, we make a distinction between the pitch, 354 00:17:07.599 --> 00:17:12.079 which is of a new project and the presentation of one you've just finished. So they're the same day. 355 00:17:12.880 --> 00:17:16.960 So it's the same, we call them pitch Tuesdays, but really it's pitches and presentations. 356 00:17:17.760 --> 00:17:22.560 So what we allow is when somebody's just finished a presentation, we allow them to do a pitch 357 00:17:22.560 --> 00:17:27.359 immediately, because sometimes they made the slice so thin, that it didn't even take them 358 00:17:27.359 --> 00:17:31.280 four hours, you know, they were like 90 minutes into it, and then they realize, oh, I know how 359 00:17:31.280 --> 00:17:36.160 to shape this up. So then we just let them go and shape up the next project. Because sometimes the 360 00:17:36.160 --> 00:17:43.840 deliverable, the presentation is shaping up the project. So you can do that. You can say, okay, 361 00:17:43.840 --> 00:17:48.560 my job, my job was to have a document and to figure out how to shape up this new project. 362 00:17:49.200 --> 00:17:55.520 And my deliverable was the next shape up. So there it is. So your deliverable was the pitch. I hope 363 00:17:55.520 --> 00:18:01.760 that wasn't confusing. But yeah, so so I think the idea there is you can make projects. So what this 364 00:18:01.760 --> 00:18:08.560 does for for everybody in the team, again, it's about cognitive control, because it puts them in 365 00:18:08.560 --> 00:18:17.840 that when people in your team feel that they have emotional and mental control over their work, 366 00:18:18.560 --> 00:18:25.680 they start to feel like owners of their work, and all their creativity, their brain chemistry changes, 367 00:18:25.680 --> 00:18:32.240 and everything shifts forward. And that's and what you're going to have to as leaders constantly, 368 00:18:32.240 --> 00:18:37.280 especially if you're growing and new people are coming in, getting over that worker bee mentality, 369 00:18:37.280 --> 00:18:43.360 tell me what to do. You know, nobody told me all that stuff comes from not being a team of leaders 370 00:18:43.360 --> 00:18:48.240 that comes from just a worker bee thing of I'm just a worker, tell me what to do. And so what 371 00:18:48.240 --> 00:18:54.560 all these techniques are doing for you is they empowering people to be self starters, to tackle 372 00:18:54.640 --> 00:18:59.920 projects to identify a problem in the organization and go, why does it take 30 days to get our 373 00:18:59.920 --> 00:19:04.640 invoices paid? Can we do it in seven, coming up with an incentive, let me go and slice that, 374 00:19:04.640 --> 00:19:09.520 let me see if there's a quick way I can do it. So whether it's your filing system, or new product 375 00:19:09.520 --> 00:19:16.160 innovation, or how you do payroll, it really doesn't matter. When people take ownership, 376 00:19:16.160 --> 00:19:21.760 they only will take ownership when they feel cognitive control. And these tools are designed 377 00:19:21.760 --> 00:19:27.600 to be super simple, and give that control that help. And of course, then we talked about playbooks, 378 00:19:27.600 --> 00:19:33.840 this was fun, because this was new in the in the course. And we went through the four C's of 379 00:19:33.840 --> 00:19:38.960 creating a playbook where you just grab a camera, record the process, doesn't matter if it's, you 380 00:19:38.960 --> 00:19:43.840 know, just on your phone, or zoom, or loom, or whatever you want to use. And then the course, 381 00:19:43.840 --> 00:19:49.600 just lay out the step by step procedure, not too high, not too much detail. And then the cadence, 382 00:19:49.600 --> 00:19:53.760 how often do you have to do this, you need to run this playbook every week, or once a month, 383 00:19:53.760 --> 00:19:57.520 when you do payroll, or when you do it. And then the checklist, when you've done it, 384 00:19:57.520 --> 00:19:59.840 here's the checklist to make sure you didn't miss anything. 385 00:20:00.000 --> 00:20:03.120 And just those four C's are very powerful. 386 00:20:03.120 --> 00:20:06.440 How many have actually built a playbook since we did this? 387 00:20:06.440 --> 00:20:08.040 Just interesting to see. 388 00:20:08.040 --> 00:20:09.680 Yeah, yeah, a couple of playbooks. 389 00:20:09.680 --> 00:20:12.400 Okay, so if you haven't done it yet, 390 00:20:16.240 --> 00:20:18.960 you know, hack, power hack here. 391 00:20:18.960 --> 00:20:22.960 This is a fast way to power your career 392 00:20:22.960 --> 00:20:25.080 because if you can hand off some of your work 393 00:20:25.080 --> 00:20:26.960 to someone else, you can train the next person 394 00:20:26.960 --> 00:20:31.400 and you can rise up as you train others to do this for you. 395 00:20:31.400 --> 00:20:33.520 So this is, you know, 396 00:20:33.520 --> 00:20:36.640 this is about you rising in your leadership 397 00:20:36.640 --> 00:20:40.120 because if you can't give the work away that you have, 398 00:20:40.120 --> 00:20:41.920 you can't step into something else. 399 00:20:41.920 --> 00:20:44.240 You have to let go of what's in your hand 400 00:20:44.240 --> 00:20:46.160 to, you know, to receive what's next. 401 00:20:46.160 --> 00:20:47.680 You can't hold two things in your hand. 402 00:20:47.680 --> 00:20:50.200 So if you're gonna move up, 403 00:20:50.200 --> 00:20:52.800 you've gotta move some of the stuff you have down. 404 00:20:52.800 --> 00:20:54.960 And this is a powerful way to do that. 405 00:20:54.960 --> 00:20:57.480 By the way, it's just a really good way 406 00:20:57.480 --> 00:21:00.360 to add cognitive control to those annoying tasks 407 00:21:00.360 --> 00:21:04.200 that you have to do regularly that you don't like doing. 408 00:21:04.200 --> 00:21:06.800 So, you know, I just put them in a playbook, 409 00:21:06.800 --> 00:21:09.240 run through the process almost mindlessly. 410 00:21:10.320 --> 00:21:15.000 By the way, fun tip here is you can build a playbook 411 00:21:15.000 --> 00:21:17.960 for your end of month for your family. 412 00:21:17.960 --> 00:21:19.760 I write the bills, I do this, 413 00:21:19.760 --> 00:21:21.200 I, you know, I send this check, 414 00:21:21.200 --> 00:21:23.120 I do this, I do this, I do this. 415 00:21:23.120 --> 00:21:25.240 And, you know, I check my account, I do this, 416 00:21:25.240 --> 00:21:27.520 I set the budget for the next month, whatever. 417 00:21:27.520 --> 00:21:28.760 And then just put a few steps, 418 00:21:28.760 --> 00:21:31.120 even if it's four or five steps to start with. 419 00:21:31.120 --> 00:21:33.680 And then every time you find something you missed, 420 00:21:33.680 --> 00:21:34.960 you throw it in there. 421 00:21:34.960 --> 00:21:36.560 And then you just literally put, 422 00:21:36.560 --> 00:21:38.640 I'm just going through the checklist. 423 00:21:38.640 --> 00:21:42.560 And it's just, it just makes boring tasks more, 424 00:21:42.560 --> 00:21:44.320 you know, more tolerable. 425 00:21:44.320 --> 00:21:45.640 And you feel again in control. 426 00:21:45.640 --> 00:21:48.160 It's how you feel about the process. 427 00:21:48.160 --> 00:21:49.000 That's really important. 428 00:21:49.000 --> 00:21:52.560 Okay, and then we talked 70-20-10 rule 429 00:21:53.480 --> 00:21:58.160 is such a mind boggling idea. 430 00:21:58.160 --> 00:22:01.080 You know, that 70% of what you do, 431 00:22:01.080 --> 00:22:02.640 you know, is going to be mediocre based. 432 00:22:02.640 --> 00:22:04.400 20% is going to be just bad. 433 00:22:05.320 --> 00:22:07.560 And 10% is going to be genius. 434 00:22:07.560 --> 00:22:10.880 So you have to get through the 90% junk 435 00:22:10.880 --> 00:22:12.840 to get to the really genius part, 436 00:22:12.840 --> 00:22:14.680 which just means doing it again and again. 437 00:22:14.680 --> 00:22:19.120 And we talked about how quantity drives quality. 438 00:22:19.120 --> 00:22:22.320 Remember the story we gave about the pottery class 439 00:22:23.200 --> 00:22:24.800 or the photography class 440 00:22:24.800 --> 00:22:26.640 where they had to take just one photo 441 00:22:26.640 --> 00:22:28.600 and it had to be absolutely brilliant. 442 00:22:28.600 --> 00:22:30.560 And the others could take as many as they wanted. 443 00:22:30.560 --> 00:22:32.960 And of course the quantity people 444 00:22:32.960 --> 00:22:35.600 way outperformed the quality people. 445 00:22:35.600 --> 00:22:39.040 This is true even of your parenting or your marriage. 446 00:22:39.040 --> 00:22:41.360 Oh, well, we just do quality time together. 447 00:22:41.360 --> 00:22:42.680 That's such a delusion. 448 00:22:43.600 --> 00:22:44.920 I've never seen that ever. 449 00:22:44.920 --> 00:22:46.920 You know, no kid came back and said, 450 00:22:46.920 --> 00:22:51.120 I had 9.6 seconds of quality time with my father. 451 00:22:51.120 --> 00:22:52.440 So that never happened. 452 00:22:52.440 --> 00:22:56.240 So quality drives that component. 453 00:22:57.280 --> 00:22:58.520 Then we talked a lot about 454 00:22:58.520 --> 00:23:00.360 how to be a brilliant project manager, 455 00:23:00.360 --> 00:23:04.320 which really comes down to setting up a project 456 00:23:04.320 --> 00:23:08.400 in the right way, which means setting expectations, 457 00:23:08.400 --> 00:23:11.040 clear definition of what done means, 458 00:23:11.040 --> 00:23:12.840 and then shaping up the project 459 00:23:12.840 --> 00:23:16.920 so that you can deliver the crucial things first. 460 00:23:16.920 --> 00:23:19.160 And then the heads up is how you keep everyone. 461 00:23:19.160 --> 00:23:21.040 So set up, shape up, heads up, 462 00:23:21.800 --> 00:23:23.080 how you keep everyone in the loop, 463 00:23:23.080 --> 00:23:26.800 how you keep everybody engaged and enrolled in the project. 464 00:23:26.800 --> 00:23:29.600 So we talked a lot about project management 465 00:23:29.600 --> 00:23:32.040 is about fundamentally two things. 466 00:23:32.040 --> 00:23:35.440 It's about enrolling the right people in the team 467 00:23:35.440 --> 00:23:38.920 and setting expectations as to what, you know, 468 00:23:38.920 --> 00:23:42.000 to all the stakeholders, when we're gonna do what, 469 00:23:42.000 --> 00:23:46.640 but also setting clear expectations of what done means. 470 00:23:46.640 --> 00:23:49.440 So it's really those two things. 471 00:23:49.880 --> 00:23:53.320 So it's really simple when you get into the nuts and bolts. 472 00:23:53.320 --> 00:23:56.040 And then we talked about leading three kinds of people, 473 00:23:56.040 --> 00:23:58.360 you know, the wise, the foolish, and the evil. 474 00:23:58.360 --> 00:24:02.400 And we realized that we cannot, as leaders, 475 00:24:02.400 --> 00:24:05.760 have the same strategy for helping those three groups 476 00:24:05.760 --> 00:24:07.320 in the same way. 477 00:24:07.320 --> 00:24:09.720 And so we said, we can tell when somebody's wise 478 00:24:09.720 --> 00:24:11.800 because they own the issue. 479 00:24:11.800 --> 00:24:14.000 And you can tell immediately, they usually thank you. 480 00:24:14.000 --> 00:24:16.400 Thank you so much for making me aware. 481 00:24:16.400 --> 00:24:18.360 You know, they know it costs you. 482 00:24:18.400 --> 00:24:19.840 So basically the strategy then is growth. 483 00:24:19.840 --> 00:24:22.040 Let's put a growth path in place. 484 00:24:22.040 --> 00:24:24.120 The foolish folks are always deflecting. 485 00:24:24.120 --> 00:24:25.040 That's how you know. 486 00:24:25.040 --> 00:24:26.640 Wasn't me, it was someone else. 487 00:24:26.640 --> 00:24:27.520 I didn't get the email. 488 00:24:27.520 --> 00:24:28.880 Nobody told me. 489 00:24:28.880 --> 00:24:29.880 It's never them. 490 00:24:29.880 --> 00:24:31.080 It's always someone else, right? 491 00:24:31.080 --> 00:24:33.680 When you see deflection and no ownership, 492 00:24:33.680 --> 00:24:36.040 then the strategy there is containment. 493 00:24:36.040 --> 00:24:36.880 Contain them. 494 00:24:36.880 --> 00:24:39.760 Stop the bleeding with the idea 495 00:24:39.760 --> 00:24:41.280 that you would create self-awareness. 496 00:24:41.280 --> 00:24:43.560 Hopefully they'll become wise and you gain them. 497 00:24:43.560 --> 00:24:45.000 Or if you don't, they'll, 498 00:24:45.000 --> 00:24:46.840 you can release them into the marketplace 499 00:24:46.840 --> 00:24:49.480 to go and do that stuff somewhere else, right? 500 00:24:49.480 --> 00:24:51.200 So that's what it is there. 501 00:24:51.200 --> 00:24:52.480 And then the evil, there's nothing there, 502 00:24:52.480 --> 00:24:55.160 but you know, there's hostility, threats, 503 00:24:55.160 --> 00:24:57.720 that you have to call the lawyers, the police, whatever. 504 00:24:57.720 --> 00:24:59.400 That's just protection is the strategy. 505 00:24:59.400 --> 00:25:00.240 There's not much. 506 00:25:00.000 --> 00:25:07.200 you can do about that. Once somebody uses the word legal or my attorney, you can ask your attorney 507 00:25:07.200 --> 00:25:12.080 this, but I'm pretty sure your attorney will say to you, stop talking immediately, ask them to leave 508 00:25:12.080 --> 00:25:18.000 and end the conversation immediately. Once there's a legal threat, do not think that you can talk 509 00:25:18.000 --> 00:25:22.720 your way through that. You are often creating more legal problems. If somebody's faced some 510 00:25:22.720 --> 00:25:28.960 legal stuff, let me tell you, be very smart with that. Somebody says my attorney, legal, 511 00:25:28.960 --> 00:25:32.400 I'm going to take action, legal action or anything, I'm going to sue you, any of that 512 00:25:32.400 --> 00:25:36.800 sort of language, stop the conversation immediately. That's what you're dealing with there. 513 00:25:36.800 --> 00:25:42.320 And then I'm not going to go through the playbook for hiring great people, but it really came down 514 00:25:42.320 --> 00:25:50.480 to setting up the four key interviews and really driving down to the bottom. 515 00:25:50.480 --> 00:25:55.840 What's the greatest achievement in your life? What's the greatest accomplishment? How did you 516 00:25:55.840 --> 00:26:00.720 achieve that? Just drilling down on that one thing over and over and over again. What's the 517 00:26:00.720 --> 00:26:06.960 biggest obstacles you faced? And drilling it down all the way until that road runs out at 518 00:26:06.960 --> 00:26:12.000 a T-junction and you know you've run out when they get repetitive. And that can take two to three 519 00:26:12.000 --> 00:26:16.400 hours. You can't do that. That's not a one hour. I've never seen that done in an hour. 520 00:26:17.040 --> 00:26:21.920 And then last week, we talked about scaling your business by working backwards. So we talked about 521 00:26:21.920 --> 00:26:27.840 product development, focus, getting your people out of the office. And the key here, which I don't 522 00:26:27.840 --> 00:26:35.120 know that I stressed enough last week, the key is to put yourself in your customers context, not 523 00:26:35.120 --> 00:26:40.880 just in their shoes, in their actual physical context. If you can, you can be in their office. 524 00:26:40.880 --> 00:26:47.280 If you can be with them in the field, wherever your products are utilized. 525 00:26:48.080 --> 00:26:55.360 So when we sold software for life insurance agents to use on laptops, we went out with the life 526 00:26:55.360 --> 00:27:01.360 insurance agents to do actual sales calls. We didn't just go to the insurance company, you know, 527 00:27:01.360 --> 00:27:06.640 where they were being trained. We went out with them. Boy, did we learn stuff. You know, we thought 528 00:27:06.640 --> 00:27:10.800 our software was so intuitive and we found out it was, you know, half the time we were doing this. 529 00:27:11.760 --> 00:27:18.560 So that's a German expression, just visually demonstrated. So, you know, you scratch the 530 00:27:18.560 --> 00:27:24.880 air with the wrong hand. So what happens is we, you know, that whole idea is we learned so much 531 00:27:24.880 --> 00:27:29.280 about, and then we talked about dog fooding. You know, if you do have products that you yourself 532 00:27:29.280 --> 00:27:35.040 can use, make sure you do. And so I thought for fun, because you've been such great listeners, 533 00:27:35.600 --> 00:27:42.400 I, as you know, at one stage of my career, I co-owned, over a 10 year period, I co-owned two 534 00:27:42.400 --> 00:27:47.840 different German companies. So I was in Germany every month, often for a week at a time. And 535 00:27:49.520 --> 00:28:01.040 we had a meeting with Mercedes-Benz, Daimler-Benz. And so we were going there to share some software 536 00:28:01.360 --> 00:28:07.680 and our German partners, my German partner there drove a BMW M5 and just loved that car and was 537 00:28:07.680 --> 00:28:10.720 really, he was into his performance car. Well, you know, they have the Autobahn, so they can 538 00:28:10.720 --> 00:28:17.680 actually drive those things. And of course, unthinkingly, we got in his BMW, and we went 539 00:28:17.680 --> 00:28:22.560 to go and see Mercedes in his BMW. And the senior manager was literally standing at the top, 540 00:28:22.560 --> 00:28:26.960 watching the parking lot. And when he saw us pulling in a BMW, he left a message at the front 541 00:28:26.960 --> 00:28:33.680 desk, the meeting's canceled. Just like that, gone. And it was like, now, in Germany, that's a 542 00:28:33.680 --> 00:28:38.080 particularly big thing. But you know, people, even if they aren't that responsibly active, 543 00:28:38.080 --> 00:28:44.560 they feel that though. And so, you know, it took us months to get it back. And next time we hired 544 00:28:44.560 --> 00:28:49.280 two Mercedes-Benz cars, I went to visit the customer. I had to fly back to Germany, 545 00:28:49.280 --> 00:28:55.680 go through the whole process all over again. But I did learn an incredible, incredible lesson, 546 00:28:55.680 --> 00:29:01.360 dogfooding. You know, do not sell stuff to your customers that you yourself don't believe in. 547 00:29:01.360 --> 00:29:08.000 There's no integrity in that, right? So that's like working for BMW and recommending Mercedes 548 00:29:08.000 --> 00:29:13.200 to people. So it's the same, it's the same idea. Okay, questions, thoughts, ideas? 549 00:29:15.360 --> 00:29:22.320 All right. I know that's always a lot. But when you look back, look how much you did in the last 12 550 00:29:22.320 --> 00:29:27.280 weeks. It's incredible. The ground you've covered, the new tools you have. So the question is, are 551 00:29:27.280 --> 00:29:32.800 they being used? So let me say one thing, and then I'd love us to go into a breakout. And in the 552 00:29:32.800 --> 00:29:39.040 breakout, I'd like you to discuss with your team, which tool would you like to re-energize? 553 00:29:40.160 --> 00:29:43.600 You know, the first time you hear about a tool, sounds good, you may even try it, and then you 554 00:29:43.600 --> 00:29:47.600 forget it. Everybody does this. This is part of learning, right? And then you come back to it, 555 00:29:47.600 --> 00:29:50.960 you fiddle with it a bit, and then you're like, I'm busy now, come back to it, and then you don't. 556 00:29:51.600 --> 00:29:59.600 So what we have to do is we have to insist on the tools for ourselves as a team of leaders, every 557 00:29:59.600 --> 00:29:59.920 single person. 558 00:30:00.000 --> 00:30:03.080 person has to some point, so I'm gonna adopt these tools. 559 00:30:03.080 --> 00:30:05.000 You don't have to adopt them all at once, 560 00:30:05.000 --> 00:30:08.360 but you should be adding at least one power tool a month 561 00:30:08.360 --> 00:30:10.280 to your box of tools. 562 00:30:11.480 --> 00:30:13.560 So they're all summarized here. 563 00:30:13.560 --> 00:30:15.920 Why don't you pick one, share with the team 564 00:30:15.920 --> 00:30:19.200 which one you would like to focus on 565 00:30:19.200 --> 00:30:24.200 and to implement in your working memory. 566 00:30:24.200 --> 00:30:25.800 Over to you, Jenny. 567 00:30:25.800 --> 00:30:26.640 Thanks, Dion. 568 00:30:26.640 --> 00:30:27.720 That was really good. 569 00:30:27.800 --> 00:30:32.640 One thing that I like about all of the tools 570 00:30:32.640 --> 00:30:34.600 that we just recapped is what comes out of that 571 00:30:34.600 --> 00:30:35.960 is a common language. 572 00:30:35.960 --> 00:30:38.320 And we've talked about that in the team 573 00:30:38.320 --> 00:30:43.320 and how that just has the ability to communicate so much. 574 00:30:44.480 --> 00:30:47.840 Like I've had one person say with the shaping up 575 00:30:47.840 --> 00:30:49.760 when they start talking about an idea, 576 00:30:49.760 --> 00:30:52.000 say, oh, I'm boiling the ocean, 577 00:30:52.000 --> 00:30:53.920 I need to go do a thin slice. 578 00:30:53.920 --> 00:30:57.880 And you immediately understand what they mean. 579 00:30:57.880 --> 00:30:59.840 And then I've had another team member 580 00:30:59.840 --> 00:31:01.680 when I've asked them to do a task say, 581 00:31:01.680 --> 00:31:04.400 I'm happy to do that, will you create me a playbook? 582 00:31:04.400 --> 00:31:07.640 And it's just, you really understand exactly what it is 583 00:31:07.640 --> 00:31:10.120 that they're being asked of and expecting from you 584 00:31:10.120 --> 00:31:13.760 and it allows you to really support one another 585 00:31:13.760 --> 00:31:15.240 in that common language. 586 00:31:15.240 --> 00:31:19.960 So I love that that's what came out. 587 00:31:19.960 --> 00:31:22.360 All right, so you guys are gonna go now 588 00:31:22.360 --> 00:31:23.760 into your breakout rooms 589 00:31:23.760 --> 00:31:27.160 and discuss what tool you would like to re-energize. 590 00:31:27.160 --> 00:31:28.560 Hi, we have everybody back? 591 00:31:29.520 --> 00:31:31.000 Yes, we have everybody. 592 00:31:31.000 --> 00:31:32.560 Okay, very cool. 593 00:31:33.960 --> 00:31:35.400 Yeah. 594 00:31:35.400 --> 00:31:36.240 How was it? 595 00:31:37.160 --> 00:31:41.080 Any thoughts about what you'd like to, 596 00:31:41.080 --> 00:31:42.960 maybe people can just drop there quickly. 597 00:31:42.960 --> 00:31:46.640 What is the thing you wanna work on this, 598 00:31:47.560 --> 00:31:48.640 you wanna revive? 599 00:31:50.040 --> 00:31:52.000 Be helpful for us to get some feedback. 600 00:31:52.800 --> 00:31:54.920 Shaping up work that matters. 601 00:31:56.600 --> 00:31:58.280 Thanks, Ben. 602 00:31:58.280 --> 00:32:03.000 Yeah, our tool, creating playbooks. 603 00:32:03.000 --> 00:32:06.120 Cindy, there we go. 604 00:32:06.960 --> 00:32:08.520 Very good. 605 00:32:08.520 --> 00:32:10.240 Working backwards, that's great. 606 00:32:11.320 --> 00:32:12.640 Writing playbooks. 607 00:32:13.640 --> 00:32:16.280 I think, babe, you have your hand up there, go for it. 608 00:32:18.040 --> 00:32:19.160 Yeah, thank you, Dion. 609 00:32:20.200 --> 00:32:21.680 Sue and I had a question. 610 00:32:23.040 --> 00:32:28.040 And as we, our reaction to all of this was, wow. 611 00:32:28.320 --> 00:32:29.840 First off, wow. 612 00:32:29.840 --> 00:32:33.840 And then thinking back, okay, now we're 24 weeks in. 613 00:32:33.840 --> 00:32:36.400 So that's like double wow, right? 614 00:32:36.400 --> 00:32:40.480 And a little bit, oh my goodness, we've learned so much 615 00:32:40.480 --> 00:32:42.960 and how much of this have I really implemented? 616 00:32:42.960 --> 00:32:47.960 And I was thinking, okay, this is like, I don't know. 617 00:32:48.880 --> 00:32:50.640 It felt a little overwhelming. 618 00:32:51.040 --> 00:32:55.440 And then you said, if you implement one a month, 619 00:32:56.720 --> 00:33:00.000 and because math comes easy to me, that's what I do, right? 620 00:33:01.240 --> 00:33:03.240 I was like, oh, well, if I implement, 621 00:33:03.240 --> 00:33:07.520 if there's 36 weeks of things, tools, 622 00:33:07.520 --> 00:33:08.920 and I implement one a month, 623 00:33:08.920 --> 00:33:13.600 I just gave myself permission to take three years. 624 00:33:13.600 --> 00:33:14.440 That's right. 625 00:33:14.440 --> 00:33:16.240 But back to your point though, 626 00:33:16.240 --> 00:33:18.840 hey, you gotta be patient with yourself. 627 00:33:18.840 --> 00:33:20.320 You know what I might do? 628 00:33:21.000 --> 00:33:23.720 I might make a checklist for the cheat sheet. 629 00:33:23.720 --> 00:33:26.320 Meaning like, which of these have I implemented? 630 00:33:26.320 --> 00:33:28.760 And we just can put a checkbox maybe, 631 00:33:28.760 --> 00:33:32.720 where you can just list the key ideas, going through it. 632 00:33:32.720 --> 00:33:35.400 Some of them are actual tools you'll use, 633 00:33:35.400 --> 00:33:39.480 like ShapeUp, DeepWork, QBook, and so on. 634 00:33:39.480 --> 00:33:41.960 Others of them are wisdom stuff. 635 00:33:41.960 --> 00:33:46.120 How to deal with the three types of people and so on. 636 00:33:46.120 --> 00:33:49.280 So those aren't, oh, I implement or I didn't implement it. 637 00:33:49.280 --> 00:33:50.520 Some of them you're gonna go back, 638 00:33:50.520 --> 00:33:52.800 I now need to hire someone. 639 00:33:52.800 --> 00:33:54.480 So that's a playbook you're gonna use 640 00:33:54.480 --> 00:33:55.600 when you need to hire someone. 641 00:33:55.600 --> 00:34:00.240 So it's not like you have to master 36 things. 642 00:34:00.240 --> 00:34:02.880 It's like, there's a handful of tools, 643 00:34:02.880 --> 00:34:05.560 and then there's a handful of strategies, 644 00:34:05.560 --> 00:34:07.480 and then there's a few playbooks. 645 00:34:07.480 --> 00:34:09.639 So you use them as you need them. 646 00:34:09.639 --> 00:34:12.480 So that's what I would suggest. 647 00:34:12.480 --> 00:34:14.520 I see, Robin, you also wanna look at ShapingUp. 648 00:34:14.520 --> 00:34:15.600 Yeah, so I hope that helps. 649 00:34:15.600 --> 00:34:16.840 Yeah, you definitely have permission. 650 00:34:16.840 --> 00:34:17.679 Thank you, Dion. 651 00:34:17.679 --> 00:34:22.679 We have the most, the tool that folks most wanna re-energize 652 00:34:23.280 --> 00:34:25.040 is ShapingUp. 653 00:34:25.040 --> 00:34:28.120 So, and that's a good one to re-energize. 654 00:34:28.120 --> 00:34:29.199 It'll change how you work. 655 00:34:29.199 --> 00:34:31.360 It'll change everything for you guys. 656 00:34:31.360 --> 00:34:33.520 So this was a really fun session. 657 00:34:33.520 --> 00:34:35.600 Thank you so much for joining us today, 658 00:34:35.600 --> 00:34:38.280 and we'll see you all next week. 659 00:34:38.280 --> 00:34:39.120 Bye.