WEBVTT

1
00:00:00.000 --> 00:00:02.600
And then we'll go ahead and get started for today.

2
00:00:02.600 --> 00:00:03.960
So today we're going to be focusing

3
00:00:03.960 --> 00:00:06.560
on the Q management system.

4
00:00:06.560 --> 00:00:09.280
So that is a simple and powerful tool

5
00:00:09.280 --> 00:00:12.520
that Dionne has perfected over a 30 year period

6
00:00:12.520 --> 00:00:15.460
to equip leaders to organize things very, very quickly.

7
00:00:16.960 --> 00:00:18.800
We have a comprehensive list of notes.

8
00:00:18.800 --> 00:00:20.540
So if you find like it's going too fast

9
00:00:20.540 --> 00:00:22.800
or you miss something, please ask in the chat

10
00:00:22.800 --> 00:00:25.320
or just know what, how about the replay video

11
00:00:25.320 --> 00:00:28.120
we'll have a very, very comprehensive list of notes there

12
00:00:28.120 --> 00:00:30.920
so that you can download and review afterwards.

13
00:00:30.920 --> 00:00:34.520
And wave at me if you love project management.

14
00:00:34.520 --> 00:00:35.360
I know there's a few people

15
00:00:35.360 --> 00:00:37.160
who probably love project management.

16
00:00:37.160 --> 00:00:39.720
I was a bullet journal aficionado.

17
00:00:39.720 --> 00:00:42.860
I love all kinds of management and planning and journals.

18
00:00:43.800 --> 00:00:46.120
So if you are, today might actually be

19
00:00:46.120 --> 00:00:47.760
a challenging day for you.

20
00:00:47.760 --> 00:00:50.780
And we'll get into why that is so challenging.

21
00:00:51.740 --> 00:00:54.280
And then after we get into the teaching,

22
00:00:54.280 --> 00:00:55.800
we'll have some time for Q and A.

23
00:00:55.800 --> 00:00:59.120
We're actually not going to have breakout time today.

24
00:00:59.120 --> 00:01:01.480
And Dionne I'll explain why in a second.

25
00:01:01.480 --> 00:01:03.920
So my pro tip today goes with my warning.

26
00:01:03.920 --> 00:01:07.640
So today's, the simplicity of what we're gonna learn today

27
00:01:07.640 --> 00:01:09.840
is its power in itself.

28
00:01:09.840 --> 00:01:12.080
So if you love micromanaging the details,

29
00:01:12.080 --> 00:01:14.380
it might be a little challenging to scale that back.

30
00:01:14.380 --> 00:01:16.640
But if you can commit to just 30 days,

31
00:01:16.640 --> 00:01:19.840
try it for 30 days as Dionne's going to go over today,

32
00:01:19.840 --> 00:01:22.160
I promise it will shock you and amaze you

33
00:01:22.160 --> 00:01:23.920
because it did for me.

34
00:01:23.920 --> 00:01:27.400
Again, I love planning journals, organization,

35
00:01:27.400 --> 00:01:30.040
monthly views and all of that, all the details,

36
00:01:30.040 --> 00:01:33.680
but he challenged me, just try it for 30 days,

37
00:01:33.680 --> 00:01:34.920
just see how it goes.

38
00:01:34.920 --> 00:01:36.400
And it literally blew my mind.

39
00:01:36.400 --> 00:01:39.260
So, and then for myself,

40
00:01:39.260 --> 00:01:41.000
I know the days that I feel overwhelmed

41
00:01:41.000 --> 00:01:43.240
are the days that I went to old habits

42
00:01:43.240 --> 00:01:44.680
or are not using my Q journal.

43
00:01:44.680 --> 00:01:46.020
So keep that in mind.

44
00:01:46.020 --> 00:01:47.840
I promise there is treasure in here.

45
00:01:47.840 --> 00:01:49.800
Okay, so everyone's ready to dive in.

46
00:01:49.800 --> 00:01:52.360
I'm gonna go ahead and hand it over to you, Dionne.

47
00:01:53.200 --> 00:01:56.320
Thank you, Dionne, I really appreciate that.

48
00:01:56.320 --> 00:01:59.200
Yes, this is an exciting thing to share.

49
00:02:00.560 --> 00:02:02.840
You know, often we try to pick best practices,

50
00:02:02.840 --> 00:02:05.320
but this happens to be one of my best practices.

51
00:02:05.320 --> 00:02:10.320
And, you know, when you're involved in a lot of detail

52
00:02:11.160 --> 00:02:13.160
or you run a lot of different entities.

53
00:02:13.160 --> 00:02:18.160
So I have used this system for over 30 years.

54
00:02:18.240 --> 00:02:21.520
I've used it in a whole range of environments.

55
00:02:21.520 --> 00:02:26.120
So nonprofit organizations, churches, taught leaders,

56
00:02:26.120 --> 00:02:30.960
pastors, school teachers, we've even had,

57
00:02:30.960 --> 00:02:32.280
we've had various people

58
00:02:32.280 --> 00:02:34.960
who come from very professional backgrounds.

59
00:02:34.960 --> 00:02:36.760
So actually I have a co-author

60
00:02:36.760 --> 00:02:39.420
who helped me develop it in the beginning.

61
00:02:40.360 --> 00:02:43.840
And so just to shout out to my friend, Glenn Hobbs,

62
00:02:43.840 --> 00:02:45.920
who's also on the board at Brilliant.

63
00:02:45.920 --> 00:02:50.560
And Glenn runs a division of PricewaterhouseCoopers.

64
00:02:50.560 --> 00:02:54.360
He has about 2000 employees in his team,

65
00:02:54.360 --> 00:02:57.160
which he built over the last four and a half years.

66
00:02:57.160 --> 00:03:02.160
So he did a startup inside of PwC and he runs this system.

67
00:03:03.200 --> 00:03:05.760
And at one time in my career,

68
00:03:05.760 --> 00:03:09.600
I hired somebody who had just sold their company,

69
00:03:09.600 --> 00:03:12.120
him and two partners had sold their business

70
00:03:12.120 --> 00:03:15.640
that they'd built up, sold it for $70 million.

71
00:03:15.640 --> 00:03:17.160
So they were in good place.

72
00:03:17.160 --> 00:03:18.960
They were happy people at that point.

73
00:03:18.960 --> 00:03:22.520
And, you know, somebody who's very successful.

74
00:03:22.520 --> 00:03:25.560
And then he came to run one of our companies.

75
00:03:25.560 --> 00:03:28.160
He was the president of the company and I was the CEO.

76
00:03:28.160 --> 00:03:31.760
And I watched him struggling to do certain functions

77
00:03:31.760 --> 00:03:33.740
and certain tasks.

78
00:03:33.740 --> 00:03:34.580
And so I said to him,

79
00:03:34.580 --> 00:03:36.300
would you like to learn a brand new system?

80
00:03:36.300 --> 00:03:39.280
I know, you know, at that point he was in his early 60s

81
00:03:39.280 --> 00:03:42.320
and I'm asking somebody who's at the peak of their career,

82
00:03:42.320 --> 00:03:46.380
would you like me to fix the way you run your life?

83
00:03:46.380 --> 00:03:48.460
And, you know, he was gracious

84
00:03:48.960 --> 00:03:50.220
and he heard me out.

85
00:03:50.220 --> 00:03:51.900
And a month later I asked him, how's it going?

86
00:03:51.900 --> 00:03:55.380
He said, honestly, if I'd only had this when I was younger,

87
00:03:55.380 --> 00:03:57.900
he said, I've probably halved my stress

88
00:03:57.900 --> 00:03:59.220
and doubled my productivity.

89
00:03:59.220 --> 00:04:00.340
Now that was his experience.

90
00:04:00.340 --> 00:04:02.700
I'm not sure it'll necessarily have that for you.

91
00:04:02.700 --> 00:04:05.460
But what I do wanna do is just walk you through it

92
00:04:05.460 --> 00:04:08.900
and explain how it works and what it does.

93
00:04:08.900 --> 00:04:12.700
So I'm gonna jump in and do a screen share

94
00:04:12.700 --> 00:04:13.540
and walk you through.

95
00:04:13.540 --> 00:04:16.540
There's a lot to, I think it helps to actually see it.

96
00:04:16.540 --> 00:04:19.860
And then we're gonna go through, you know, what it is.

97
00:04:19.860 --> 00:04:23.460
So this is a personal productivity tool.

98
00:04:23.460 --> 00:04:26.220
So the reason we're not gonna do breakouts today

99
00:04:26.220 --> 00:04:29.060
is because this really is for you personally.

100
00:04:29.060 --> 00:04:32.220
This is to take control of your life

101
00:04:32.220 --> 00:04:35.540
and we're gonna try to get you, you know,

102
00:04:35.540 --> 00:04:39.340
into the practicalities of how this works.

103
00:04:39.340 --> 00:04:41.420
And then I've asked some of the team members

104
00:04:41.420 --> 00:04:43.700
just to share their own experiences

105
00:04:43.700 --> 00:04:45.780
and to try to encourage you.

106
00:04:45.780 --> 00:04:48.900
So I know several of you who've been around us

107
00:04:48.900 --> 00:04:51.340
both at 828 as well as Brilliant

108
00:04:51.340 --> 00:04:53.020
are using the system already.

109
00:04:53.020 --> 00:04:54.660
Always good to hear it again

110
00:04:54.660 --> 00:04:57.500
because that's usually when you say, oh, I forgot that bit.

111
00:04:57.500 --> 00:04:59.820
So for you, it's a time to perfect it.

112
00:05:00.000 --> 00:05:10.360
Everybody ready to go and do this thing now that I've created hopefully a little bit of anticipation for it. Let me share my screen and we'll get right to it.

113
00:05:12.600 --> 00:05:15.080
All right, there we go.

114
00:05:16.280 --> 00:05:16.960
So,

115
00:05:18.600 --> 00:05:19.480
basically,

116
00:05:19.480 --> 00:05:27.320
sorry, my screen decided to do its own thing. Give me one second more and here we go.

117
00:05:28.120 --> 00:05:34.920
So, we want to get into this simple idea called simple productivity. As we've talked before,

118
00:05:34.920 --> 00:05:42.200
simplicity drives speed. So, if you want a very powerful way to manage your life and be

119
00:05:42.200 --> 00:05:47.400
known for a person who gets stuff done, this is the tool that we're going to go through.

120
00:05:48.360 --> 00:05:53.640
So, sorry guys, I'm still struggling with all the extra things that Zoom is throwing on the

121
00:05:53.640 --> 00:06:00.680
screen here. So, let me just get rid of that one more time. Okay, there we go. So, key question,

122
00:06:00.680 --> 00:06:07.000
is there a way to be productive and free? And what do we mean by free? We mean that

123
00:06:07.000 --> 00:06:13.240
feeling like your work doesn't run and control your life. And so, what we want to talk through

124
00:06:13.240 --> 00:06:18.920
is why do we even need this? Why do we need another productivity tool? There are 10,000

125
00:06:18.920 --> 00:06:25.320
of them out there. Why would this be any different? And the reason is we want to be free

126
00:06:25.320 --> 00:06:31.240
to find the time for the significant things in our lives, not just the important. And it's amazing

127
00:06:31.240 --> 00:06:35.960
how many, I mean, nobody comes to the end of their lives and says, I wish I had made more money.

128
00:06:36.920 --> 00:06:43.400
I saw a recent survey, it wasn't a survey actually, it was a recent study by Harvard professor,

129
00:06:43.400 --> 00:06:49.880
and he had studied the whole concept of happiness. And they interviewed people over the age of 80.

130
00:06:50.600 --> 00:06:56.920
And they asked them, what was the one thing that made you happy? Not a single person,

131
00:06:56.920 --> 00:07:00.600
many of them were very wealthy, not a single person talked about the money they made,

132
00:07:00.600 --> 00:07:06.840
the products they invented, the career they enjoyed, any of that, they talked almost exclusively

133
00:07:06.840 --> 00:07:13.000
about the relationships in their lives, their children, their spouse, or some of the failures

134
00:07:13.000 --> 00:07:19.000
in those areas. So, for us, the significance as kingdom people, of course, is that we have a higher

135
00:07:19.000 --> 00:07:27.080
view. So, two is we want to make a simple statement, you can be creative and organized.

136
00:07:27.080 --> 00:07:31.960
I don't know where the idea comes from that if you're creative, then that means you, you know,

137
00:07:31.960 --> 00:07:36.600
a little more disorganized. Or if you're an organized person, you're obviously not creative.

138
00:07:37.400 --> 00:07:42.440
Actually, none of this is true. So, we want to bring these two ideas together, you can be creative

139
00:07:42.440 --> 00:07:50.600
and organized. But you need a system you trust to free your mind. The reason why things keep popping

140
00:07:50.600 --> 00:07:55.320
back in your mind, you know, you're going along and oh, I must remember that. Oh, I forgot about

141
00:07:55.320 --> 00:07:59.800
that. The reason things keep popping back into your mind is because you don't have a system you

142
00:07:59.800 --> 00:08:05.880
trust. When you have a system you trust, and you put it in the system, and you know that once it's

143
00:08:05.880 --> 00:08:12.680
committed to that system, that that thing will be taken care of, your mind gets freed up. As simple

144
00:08:12.680 --> 00:08:20.120
as this idea is, it's amazing how few systems actually provide us that degree of freedom.

145
00:08:20.120 --> 00:08:24.840
Free your mind to make it to be able to think about the things you want to think about. Because

146
00:08:24.920 --> 00:08:31.720
if you think at the end of the day, it's really about the mind space that you can commit to what

147
00:08:31.720 --> 00:08:37.880
you're doing. And mind space is that creative part where you can work in an uninterrupted way without

148
00:08:37.880 --> 00:08:42.840
to do is jumping off the page back into your mind. So, we're going to talk about how to create a

149
00:08:42.840 --> 00:08:49.960
system you can trust to free your mind. And finally, if you pull this all off, you get to

150
00:08:49.960 --> 00:08:56.680
grow your reputation for doing what you say, when you say you will do it. And, you know,

151
00:08:56.680 --> 00:09:03.640
it's amazing how simple that idea is. But for many people, just, you know, I think one of the first

152
00:09:03.640 --> 00:09:08.360
things I try to implement when we when I get involved with a business is trying to put this

153
00:09:08.360 --> 00:09:15.800
in place. Because it seems to me that, you know, there are certain cultures, certain organizational

154
00:09:15.800 --> 00:09:20.680
cultures, that allow you to make a commitment. But then as long as you can explain why you didn't

155
00:09:20.680 --> 00:09:25.720
do it, you're good to go. And I've always had a real problem with that. And the reason for that

156
00:09:25.720 --> 00:09:31.960
is to me, if, you know, if I said I will do something by Tuesday, and, you know, Tuesday

157
00:09:31.960 --> 00:09:36.600
morning, and then on Tuesday morning, I let you know, I can't do it for whatever reason.

158
00:09:37.320 --> 00:09:42.440
I didn't just find out on Tuesday morning, or in almost all cases, I knew well in advance.

159
00:09:43.080 --> 00:09:48.760
So so when somebody says that, to me, my first question is, when did you know, you'd not have

160
00:09:48.760 --> 00:09:53.960
it ready on Tuesday morning, and they go, well, I kind of knew on Thursday, and you didn't reset

161
00:09:53.960 --> 00:09:59.800
expectations. What this what this idea of doing, always doing what you say,

162
00:10:00.000 --> 00:10:05.000
when you say you'll do it, sets up a position of leadership

163
00:10:05.320 --> 00:10:09.400
and it really boosts your reputation in the organization,

164
00:10:09.400 --> 00:10:12.880
but it also accelerates your growth as a leader,

165
00:10:12.880 --> 00:10:15.920
as somebody who's managing your own to-dos.

166
00:10:15.920 --> 00:10:18.760
So I'm sure you've tried all the usual things,

167
00:10:18.760 --> 00:10:22.000
to-do apps, note-taking apps, project management tools,

168
00:10:22.000 --> 00:10:24.400
and there's a role for some of these things.

169
00:10:24.400 --> 00:10:27.120
We're gonna go through what those roles might be,

170
00:10:27.120 --> 00:10:30.760
but what we need over and above all the electronic tools,

171
00:10:30.760 --> 00:10:34.400
over and above, we're using Slack and Notion

172
00:10:34.400 --> 00:10:36.440
and we're using Asana

173
00:10:36.440 --> 00:10:39.240
and all these project management tools and monday.com

174
00:10:39.240 --> 00:10:41.000
and whatever it is we're doing,

175
00:10:41.000 --> 00:10:44.280
maybe you use things three or whatever it is your apps are,

176
00:10:44.280 --> 00:10:46.960
your to-dos, your note-taking,

177
00:10:46.960 --> 00:10:49.840
whatever those methodologies are,

178
00:10:49.840 --> 00:10:52.200
none of those in and of themselves

179
00:10:52.200 --> 00:10:55.380
provide a command and control center.

180
00:10:55.380 --> 00:10:58.260
So what we need is we need the one ring,

181
00:10:58.260 --> 00:11:00.660
one system to rule them all

182
00:11:00.660 --> 00:11:03.700
and really does become your precious.

183
00:11:03.700 --> 00:11:06.340
Okay, that's the end of the Lord of the Rings references,

184
00:11:06.340 --> 00:11:09.500
but really is a helpful idea to think about,

185
00:11:09.500 --> 00:11:13.020
you do need one system that sits on top of all of this,

186
00:11:13.020 --> 00:11:14.820
that is the command and control center.

187
00:11:14.820 --> 00:11:18.600
That's the part from a neuroscience point of view

188
00:11:18.600 --> 00:11:21.700
that causes you to trust the system enough

189
00:11:21.700 --> 00:11:26.280
that the to-dos stop jumping back into your mind.

190
00:11:26.280 --> 00:11:30.900
So this one system we call Q, C-U-E, it's an acronym,

191
00:11:30.900 --> 00:11:35.900
and it really stands for Capture, Use and Enhance,

192
00:11:36.220 --> 00:11:38.060
Q, Capture, Use and Enhance.

193
00:11:38.060 --> 00:11:40.900
So this is a simple paper-based system

194
00:11:40.900 --> 00:11:43.180
that commands all the electronic systems,

195
00:11:43.180 --> 00:11:45.740
that commands all the other apps,

196
00:11:45.740 --> 00:11:46.860
all the other things we do.

197
00:11:46.860 --> 00:11:48.780
This is the command and control center

198
00:11:48.780 --> 00:11:53.020
and it's designed to put you not only in command,

199
00:11:53.020 --> 00:11:55.260
not only give you a system you can trust,

200
00:11:55.260 --> 00:11:58.340
but it puts you in a leadership position in many meetings.

201
00:11:58.340 --> 00:12:01.300
As you've probably worked out by now,

202
00:12:01.300 --> 00:12:03.180
the person who's the most organized

203
00:12:03.180 --> 00:12:07.380
usually is the person who gets the leadership of the meeting.

204
00:12:07.380 --> 00:12:11.420
I remember a time when in the early stage of my career,

205
00:12:11.420 --> 00:12:16.420
I had some partners and we were doing factory automation

206
00:12:16.700 --> 00:12:19.740
and we automated an ink factory.

207
00:12:19.740 --> 00:12:21.900
And this ink factory,

208
00:12:21.900 --> 00:12:24.220
I don't know if you've ever seen printing inks,

209
00:12:24.220 --> 00:12:29.220
but they are extremely fine and they get in everywhere.

210
00:12:29.840 --> 00:12:33.220
And so we had all the computers in into the factory

211
00:12:33.220 --> 00:12:37.060
and basically we were creating a fully automated system

212
00:12:37.060 --> 00:12:40.140
so that the owner could literally sit on the computer

213
00:12:40.140 --> 00:12:44.140
at his home and just manufacture in this huge factory.

214
00:12:45.060 --> 00:12:50.060
And so it took us about a year to write all the code

215
00:12:50.740 --> 00:12:51.940
and put all the systems in

216
00:12:51.940 --> 00:12:53.980
and do all the engineering and all the rest.

217
00:12:53.980 --> 00:12:56.700
And then we had the big reveal day.

218
00:12:56.700 --> 00:12:58.500
And unfortunately for us,

219
00:12:58.500 --> 00:13:02.100
we did not realize that the owner was so proud

220
00:13:02.100 --> 00:13:05.780
of this new system that he threw a big party

221
00:13:05.780 --> 00:13:08.260
and he invited all the most influential friends

222
00:13:08.260 --> 00:13:10.420
and his business partners and colleagues,

223
00:13:10.420 --> 00:13:12.700
and they put everything up on a big screen.

224
00:13:12.740 --> 00:13:16.820
And when we hit the on button, it all went nuts.

225
00:13:16.820 --> 00:13:19.700
Ink everywhere, valves open that shouldn't,

226
00:13:19.700 --> 00:13:21.260
pumped ink everywhere.

227
00:13:21.260 --> 00:13:22.900
Everybody in the factory just turned

228
00:13:22.900 --> 00:13:24.900
the sort of bluish color of the ink

229
00:13:24.900 --> 00:13:26.580
that we were running at the time.

230
00:13:26.580 --> 00:13:29.040
It was a complete and utter disaster.

231
00:13:29.040 --> 00:13:32.060
Not only did we waste unbelievable money of ink,

232
00:13:32.060 --> 00:13:33.940
mess up, I mean, I don't know if we'll ever get

233
00:13:33.940 --> 00:13:36.340
that factory perfectly clean again.

234
00:13:37.740 --> 00:13:39.180
But we did this whole thing

235
00:13:39.180 --> 00:13:41.100
in front of all these friends anyway.

236
00:13:41.100 --> 00:13:44.140
So I knew that he was livid.

237
00:13:44.140 --> 00:13:46.620
He was really upset with us.

238
00:13:46.620 --> 00:13:49.900
And we're a bunch of young people in our mid-twenties

239
00:13:49.900 --> 00:13:51.580
pulling this all off.

240
00:13:51.580 --> 00:13:52.980
And so I called him,

241
00:13:52.980 --> 00:13:54.700
but I already had learned this principle

242
00:13:54.700 --> 00:13:59.100
about being able to organize us.

243
00:13:59.100 --> 00:14:01.220
I phoned him and I said, we'd like to come and see you.

244
00:14:01.220 --> 00:14:02.460
He said, yeah, you better.

245
00:14:02.460 --> 00:14:04.740
I could tell he was pretty mad.

246
00:14:04.740 --> 00:14:07.700
And I arrived with a printed agenda.

247
00:14:07.700 --> 00:14:09.940
And before he could say anything, we sat down,

248
00:14:09.940 --> 00:14:12.260
I handed out all the agendas and in the points,

249
00:14:12.260 --> 00:14:15.460
I said, is there anything else you wanna add to the agenda?

250
00:14:15.460 --> 00:14:16.300
He said, what I wanna say,

251
00:14:16.300 --> 00:14:17.780
I said, we're definitely gonna go through

252
00:14:17.780 --> 00:14:18.980
every aspect of it.

253
00:14:18.980 --> 00:14:21.420
And I took command because I was the person

254
00:14:21.420 --> 00:14:23.180
leading the process.

255
00:14:23.180 --> 00:14:24.980
Well, the good news of that is

256
00:14:24.980 --> 00:14:26.380
by the time we got through everything

257
00:14:26.380 --> 00:14:28.980
and we explained everything that we've gone through,

258
00:14:29.820 --> 00:14:31.900
he not only was very generous

259
00:14:31.900 --> 00:14:34.500
in terms of letting us correct the error,

260
00:14:34.500 --> 00:14:38.320
he even helped fund some of those changes.

261
00:14:38.320 --> 00:14:40.800
But I learned from that particular day

262
00:14:40.800 --> 00:14:44.320
that the person who's the most organized,

263
00:14:44.320 --> 00:14:47.320
the person who has the clearest and simplest process

264
00:14:47.320 --> 00:14:49.360
is the one that leads.

265
00:14:49.360 --> 00:14:54.360
So let's go through how's that developed over time.

266
00:14:54.760 --> 00:14:56.400
So the C, we talked about capturing.

267
00:14:56.400 --> 00:14:59.400
How do you capture your thoughts and your actions?

268
00:14:59.400 --> 00:15:01.400
Again, we're gonna go through the C.

269
00:15:00.000 --> 00:15:01.600
We're talking about a simple book,

270
00:15:01.600 --> 00:15:04.280
everything's based off like a paper journal,

271
00:15:05.200 --> 00:15:08.000
which in my case is this one here.

272
00:15:08.000 --> 00:15:11.240
So, and I have my name on it.

273
00:15:13.080 --> 00:15:16.120
For me, if you just have everything in one place,

274
00:15:16.120 --> 00:15:18.480
one simple structural thing,

275
00:15:18.480 --> 00:15:21.840
it helps your brain to map where things are.

276
00:15:21.840 --> 00:15:25.320
So again, the reason why something's in your mind

277
00:15:25.320 --> 00:15:27.560
is because you don't have a place to put them.

278
00:15:27.640 --> 00:15:30.720
And so having the right amount of places to put things

279
00:15:30.720 --> 00:15:32.680
without making it complicated,

280
00:15:32.680 --> 00:15:34.480
without a lot of forms to fill in

281
00:15:34.480 --> 00:15:36.960
or a complicated system to understand,

282
00:15:36.960 --> 00:15:39.240
we wanna capture our to-dos,

283
00:15:39.240 --> 00:15:42.440
we wanna capture key meeting actions

284
00:15:42.440 --> 00:15:44.320
and key project actions.

285
00:15:44.320 --> 00:15:47.280
And I'm gonna explain that in one second.

286
00:15:47.280 --> 00:15:51.600
So once we capture those key to-dos,

287
00:15:51.600 --> 00:15:54.040
meetings and project items,

288
00:15:54.040 --> 00:15:56.640
the next thing is how we use the system.

289
00:15:56.640 --> 00:15:59.960
You have to use the system and commit to it.

290
00:15:59.960 --> 00:16:01.640
And that's why I always ask,

291
00:16:01.640 --> 00:16:04.400
please use it for 90 days,

292
00:16:04.400 --> 00:16:06.000
30 days is sort of the minimum,

293
00:16:06.000 --> 00:16:08.560
but if you can use it for 90 days

294
00:16:08.560 --> 00:16:10.640
and not make any changes,

295
00:16:10.640 --> 00:16:12.560
what you need is you need your mind

296
00:16:12.560 --> 00:16:15.000
to learn to trust the system.

297
00:16:15.000 --> 00:16:17.760
For most of us, we've all started off well

298
00:16:17.760 --> 00:16:21.120
with some new app, with some new organizational tool,

299
00:16:21.120 --> 00:16:23.640
and then we get a couple of months down the road

300
00:16:23.640 --> 00:16:25.240
or a couple of weeks down the road,

301
00:16:25.240 --> 00:16:26.480
and then it all falls apart

302
00:16:27.320 --> 00:16:29.560
because we don't commit to using the system.

303
00:16:29.560 --> 00:16:32.000
And we've made the system simple enough

304
00:16:32.000 --> 00:16:34.040
so that it would be easy to keep using it.

305
00:16:34.040 --> 00:16:39.040
So, when you use your own system,

306
00:16:39.120 --> 00:16:40.800
you create freedom.

307
00:16:40.800 --> 00:16:44.200
And when you believe that your own system works

308
00:16:44.200 --> 00:16:45.440
and you stick to it,

309
00:16:45.440 --> 00:16:47.600
this is the part where it all flips.

310
00:16:47.600 --> 00:16:50.240
This is the point at which the productivity

311
00:16:50.240 --> 00:16:51.960
starts to function.

312
00:16:51.960 --> 00:16:54.240
And we've all used systems for a while,

313
00:16:54.240 --> 00:16:55.560
and they faded, then we changed,

314
00:16:55.560 --> 00:16:56.400
then we tried this,

315
00:16:56.400 --> 00:16:58.840
and then you walk onto somebody's desk

316
00:16:58.840 --> 00:17:01.720
and you see sticky notes and yellow pads with notes,

317
00:17:01.720 --> 00:17:03.840
and they can never find anything.

318
00:17:03.840 --> 00:17:06.800
And so, what we wanna do is we wanna clear all that away

319
00:17:06.800 --> 00:17:08.960
and have a simple system.

320
00:17:08.960 --> 00:17:13.960
Okay, so, as I've already said,

321
00:17:14.000 --> 00:17:16.520
capturing everything puts you in the leadership position.

322
00:17:16.520 --> 00:17:18.400
It gives you the power.

323
00:17:18.400 --> 00:17:20.839
Another story, which I think I may have mentioned

324
00:17:20.839 --> 00:17:24.119
once before, was sitting in a meeting

325
00:17:24.119 --> 00:17:27.160
with a CEO, and he was the 90% owner

326
00:17:27.160 --> 00:17:28.760
of a very large insurance company.

327
00:17:28.760 --> 00:17:31.840
They actually owned 13 insurance companies, all rolled in.

328
00:17:31.840 --> 00:17:33.560
And we were talking about the pricing

329
00:17:33.560 --> 00:17:35.640
of some of the software we were providing.

330
00:17:35.640 --> 00:17:38.080
And he said, no, no, I clearly remember we decided,

331
00:17:38.080 --> 00:17:41.680
and the price was quite a bit lower in his memory.

332
00:17:41.680 --> 00:17:44.360
Now, just one second, and I hit a page back,

333
00:17:44.360 --> 00:17:46.200
and I said, on this date,

334
00:17:49.840 --> 00:17:51.400
he said, oh, wow, you wrote that all down?

335
00:17:51.400 --> 00:17:52.440
I said, I did.

336
00:17:52.440 --> 00:17:55.880
Now, you can imagine when I did that two or three times,

337
00:17:55.880 --> 00:18:00.320
it very quickly became that I was the reference.

338
00:18:00.320 --> 00:18:02.440
So, very quickly, if you're the person

339
00:18:02.440 --> 00:18:05.160
who has that kind of access to information

340
00:18:05.160 --> 00:18:06.280
at your fingertips,

341
00:18:07.360 --> 00:18:10.560
you automatically gain the leadership position.

342
00:18:11.680 --> 00:18:13.240
So, here's a couple of keys,

343
00:18:13.240 --> 00:18:15.560
three big keys of making this all work

344
00:18:15.560 --> 00:18:16.880
to make sure we use it.

345
00:18:16.880 --> 00:18:18.560
Keep one source only.

346
00:18:18.560 --> 00:18:20.960
If you have yellow pads here,

347
00:18:20.960 --> 00:18:22.800
some of the stuff in a to-do list,

348
00:18:22.800 --> 00:18:24.360
some of the stuff on paper,

349
00:18:24.360 --> 00:18:26.280
and you have them in different sources,

350
00:18:26.280 --> 00:18:27.240
this will never work.

351
00:18:27.240 --> 00:18:29.600
So, there has to be a single source,

352
00:18:29.600 --> 00:18:32.360
a single point of control.

353
00:18:32.360 --> 00:18:35.360
And it needs to use white space.

354
00:18:35.360 --> 00:18:37.320
So, the layout on the forms, most people get a book,

355
00:18:37.320 --> 00:18:39.040
they just write both sides of the page,

356
00:18:39.040 --> 00:18:40.280
and they just keep going.

357
00:18:40.280 --> 00:18:43.280
Your brain actually battles to map that.

358
00:18:43.280 --> 00:18:47.280
So, we're gonna talk about how to use a book

359
00:18:47.280 --> 00:18:50.240
in such a way that your brain maps it very, very easily

360
00:18:50.280 --> 00:18:51.920
using white space.

361
00:18:51.920 --> 00:18:55.080
When we ran a school in Atlanta,

362
00:18:55.080 --> 00:18:57.440
one of the things we learned was

363
00:18:58.440 --> 00:19:00.960
you have to leave a lot of white space around the walls.

364
00:19:00.960 --> 00:19:03.680
A lot of teachers, especially for younger kids,

365
00:19:03.680 --> 00:19:07.600
will fill every available space with pictures and diagrams

366
00:19:07.600 --> 00:19:09.520
because they want to keep it stimulating.

367
00:19:09.520 --> 00:19:12.200
But what they found, some researchers found,

368
00:19:12.200 --> 00:19:14.640
that if children, while learning,

369
00:19:14.640 --> 00:19:16.800
have real open space on the wall,

370
00:19:16.800 --> 00:19:19.040
somewhere they can just look at and think,

371
00:19:19.080 --> 00:19:23.600
it creates a landing place, a place to think and to create.

372
00:19:23.600 --> 00:19:26.800
So, we're gonna build some of these elements

373
00:19:26.800 --> 00:19:28.280
into the system.

374
00:19:28.280 --> 00:19:29.640
Okay, so here's what we're gonna do.

375
00:19:29.640 --> 00:19:31.000
We're gonna take a book,

376
00:19:31.000 --> 00:19:33.280
and in the book, on the right side of the book

377
00:19:33.280 --> 00:19:35.360
is what we call our action side.

378
00:19:35.360 --> 00:19:38.680
So, here is an example photo from my own mind book.

379
00:19:38.680 --> 00:19:41.720
On the right side, it's just all the to-dos.

380
00:19:41.720 --> 00:19:43.920
You'll notice that there's a to-do list

381
00:19:43.920 --> 00:19:46.960
that's just a date in the top right-hand corner.

382
00:19:46.960 --> 00:19:49.640
I build these to-do lists every single week.

383
00:19:49.640 --> 00:19:53.720
So, every Monday morning, I write a new to-do list.

384
00:19:53.720 --> 00:19:55.760
I go back to the previous to-dos,

385
00:19:55.760 --> 00:19:58.280
and I pull them all into this to-do list.

386
00:19:58.280 --> 00:19:59.920
And I'll explain why in a second.

387
00:20:00.000 --> 00:20:04.040
The right hand side, the left side is for infrequent information.

388
00:20:04.080 --> 00:20:07.120
It's more just information that I may want to capture.

389
00:20:07.120 --> 00:20:08.800
And I'll talk about that in a second.

390
00:20:08.800 --> 00:20:12.320
But for right now, let's just concentrate on the right side, the action side.

391
00:20:13.040 --> 00:20:15.760
So I've got many, many pages where there's absolutely

392
00:20:15.760 --> 00:20:17.960
nothing written on the left side of the page.

393
00:20:17.960 --> 00:20:20.240
And I only use the right side.

394
00:20:20.360 --> 00:20:22.320
And of course, some people say, oh, we need to save paper.

395
00:20:22.320 --> 00:20:22.880
We need to do this.

396
00:20:22.880 --> 00:20:27.040
Well, this sure we need to do those things, but this system is designed

397
00:20:27.040 --> 00:20:30.400
to give your mind a lot of white space to work with.

398
00:20:31.280 --> 00:20:34.320
So our to-do lists all on the right side of the page.

399
00:20:34.960 --> 00:20:38.000
Then on the left side is more like the info side.

400
00:20:38.320 --> 00:20:40.680
So anything that I capture about people.

401
00:20:41.040 --> 00:20:44.400
Now, these are not people I want to put in my contact management list because

402
00:20:44.400 --> 00:20:48.000
the contact list just gets flooded, but maybe it's an occasional thing.

403
00:20:48.000 --> 00:20:52.560
Like somebody gave me a quote, or it's maybe somebody I'm going to talk to once.

404
00:20:52.800 --> 00:20:56.680
It's not necessarily somebody I want to capture in my contact list.

405
00:20:57.480 --> 00:20:59.840
The middle piece is anything to do with money.

406
00:21:00.640 --> 00:21:02.520
You know, just a note about something.

407
00:21:02.520 --> 00:21:03.840
Hey, I gave somebody a price.

408
00:21:03.840 --> 00:21:04.840
I thought of something.

409
00:21:04.840 --> 00:21:07.080
I use this extensively.

410
00:21:07.080 --> 00:21:11.680
This little middle section on the left has saved me so many times.

411
00:21:12.080 --> 00:21:15.760
You know, my accountant once called me, my tax accountant.

412
00:21:15.760 --> 00:21:20.480
And he said, hey, in 2016, because he filed some back taxes

413
00:21:20.480 --> 00:21:24.480
and refiled some things to get some some additional returns that he found.

414
00:21:24.680 --> 00:21:28.200
He said, yeah, but in 2016, there was this amount that was

415
00:21:28.280 --> 00:21:30.680
that was between you and this company.

416
00:21:30.680 --> 00:21:32.000
What was that for?

417
00:21:32.000 --> 00:21:35.680
I went and found the book from that period of time, page back,

418
00:21:36.080 --> 00:21:39.680
put my eye right in the middle of the page because that's the only place

419
00:21:39.680 --> 00:21:41.640
money maps to say my mind.

420
00:21:41.640 --> 00:21:43.840
I know middle on the left side.

421
00:21:43.840 --> 00:21:45.600
And I just put my eye there on the middle left.

422
00:21:45.600 --> 00:21:48.680
And I just started swiping through the pages very quickly.

423
00:21:48.680 --> 00:21:49.720
And I found it.

424
00:21:49.720 --> 00:21:51.960
And there was a note for this amount and what it was.

425
00:21:51.960 --> 00:21:53.920
He said that is in 30 years.

426
00:21:53.920 --> 00:21:56.000
I've never seen anybody be able to do that.

427
00:21:56.440 --> 00:21:58.680
And the bottom section is just ideas.

428
00:21:58.680 --> 00:22:03.800
I often write an idea or a thought or a product idea or, you know, some

429
00:22:03.800 --> 00:22:07.480
some concept that I want to capture or, you know, something I want to do

430
00:22:07.480 --> 00:22:09.720
with my kids or whatever it is.

431
00:22:09.720 --> 00:22:14.200
So these this is just a quick way to capture key ideas.

432
00:22:14.920 --> 00:22:19.200
And again, I rigorously use these three areas.

433
00:22:19.600 --> 00:22:26.120
So sometimes if I'm in a position where I'm trying to capture a a new,

434
00:22:27.200 --> 00:22:31.320
you know, a new thought or an idea or a new product idea, I'll often start

435
00:22:31.320 --> 00:22:33.520
and putting them in this position. So

436
00:22:36.000 --> 00:22:37.520
so anyway, that's where we are.

437
00:22:37.520 --> 00:22:41.560
So the key to this making this all work is this to do list.

438
00:22:42.040 --> 00:22:47.320
If you forget everything else I said and start the to do list every Monday

439
00:22:47.320 --> 00:22:49.680
morning, you say, why do you have to keep rewriting them?

440
00:22:49.680 --> 00:22:51.640
Isn't that a waste of energy and time?

441
00:22:51.640 --> 00:22:54.320
Actually, it serves a very key function.

442
00:22:54.680 --> 00:22:59.360
And that is that to do list allows you to reassess

443
00:22:59.600 --> 00:23:02.360
all the to do's that existed before.

444
00:23:03.120 --> 00:23:07.200
So now one of the things is when you've written your new to do list,

445
00:23:07.200 --> 00:23:09.000
I just circle the number.

446
00:23:09.000 --> 00:23:10.600
That's that's how I prioritize.

447
00:23:10.600 --> 00:23:13.760
I don't have three levels and different priority levels and all that.

448
00:23:13.760 --> 00:23:16.120
I just have to do's and priorities.

449
00:23:16.120 --> 00:23:19.520
And by priorities, I normally circle what I want to do

450
00:23:20.120 --> 00:23:23.840
today or today and tomorrow in the very short time, the short term.

451
00:23:24.280 --> 00:23:27.080
Every week, every Monday, brand new to do list.

452
00:23:27.600 --> 00:23:31.360
And as we're going through that to do list, you'll find out that

453
00:23:31.720 --> 00:23:34.160
every Monday morning you write to the to do list.

454
00:23:34.400 --> 00:23:36.760
You transfer from the previous week's list.

455
00:23:36.760 --> 00:23:39.760
And by the way, once I've cleared that previous week's list,

456
00:23:39.760 --> 00:23:43.640
I just put a big line through that page so that I know I've cleared all those to do's.

457
00:23:44.320 --> 00:23:46.920
And now what happens

458
00:23:47.400 --> 00:23:53.640
if I find that the same item is being written every single Monday?

459
00:23:54.120 --> 00:23:57.120
I have to ask myself, is this just something I can delete?

460
00:23:57.120 --> 00:23:59.160
Do I even need to do this?

461
00:23:59.160 --> 00:24:02.320
Because clearly I'm not getting to it either because I don't want to do it

462
00:24:02.640 --> 00:24:07.440
or because it's too difficult to do or for some reason I'm delaying this.

463
00:24:07.440 --> 00:24:10.440
I'm obviously deliberately avoiding this.

464
00:24:10.440 --> 00:24:12.240
So Christian, can I just delete this?

465
00:24:12.240 --> 00:24:13.520
Do I even need to do this?

466
00:24:13.520 --> 00:24:15.480
Or can I delegate this?

467
00:24:15.960 --> 00:24:17.680
Can I ask somebody else to do this?

468
00:24:17.680 --> 00:24:20.360
Can I give this to somebody in my team?

469
00:24:21.080 --> 00:24:23.800
Or can I give this to, you know, to an accountant or my

470
00:24:24.280 --> 00:24:26.240
my tax person to do it or whatever it is?

471
00:24:26.960 --> 00:24:28.160
Or can I delay this?

472
00:24:28.160 --> 00:24:30.960
Is this really something I have to do this week?

473
00:24:31.280 --> 00:24:34.520
Or can I put this off for a few months and then put it,

474
00:24:34.720 --> 00:24:38.200
you know, in your calendar and say, you know, three months from now,

475
00:24:38.200 --> 00:24:40.800
I want to I want to put I want to relook at this.

476
00:24:41.120 --> 00:24:43.600
Or the final step is, can I automate this?

477
00:24:44.120 --> 00:24:49.400
Now, this is a very interesting point, because in today's modern situations,

478
00:24:49.400 --> 00:24:52.040
we can automate so much stuff, right?

479
00:24:52.360 --> 00:24:55.800
So depending on how technically savvy you are, you can have

480
00:24:55.920 --> 00:25:00.080
there are several automation tools, but maybe it's as simple as why.

481
00:25:00.000 --> 00:25:05.000
What I wanna do is I'm gonna just write a rule in my email.

482
00:25:05.360 --> 00:25:08.040
So when that comes in, automatically copy so-and-so,

483
00:25:08.040 --> 00:25:12.640
copy so-and-so, and mark it as read.

484
00:25:12.640 --> 00:25:15.160
It could be a simple automation like that.

485
00:25:15.160 --> 00:25:18.860
So we call this the three Ds A.

486
00:25:18.860 --> 00:25:20.200
Can I delete it?

487
00:25:20.200 --> 00:25:21.600
Can I delegate it?

488
00:25:21.600 --> 00:25:22.840
Can I delay it?

489
00:25:22.840 --> 00:25:24.260
Or can I automate it?

490
00:25:24.260 --> 00:25:26.700
Now, so that's the reason we want you

491
00:25:26.700 --> 00:25:30.820
to keep rewriting the to-do list every Monday morning

492
00:25:30.820 --> 00:25:33.740
so that you go through this process.

493
00:25:33.740 --> 00:25:36.620
And because what this does is over,

494
00:25:36.620 --> 00:25:40.860
within a few weeks, your brain is remarkably good

495
00:25:40.860 --> 00:25:44.260
at figuring out what you actually going to do this week

496
00:25:44.260 --> 00:25:47.100
and not to put stuff on there that's just,

497
00:25:47.100 --> 00:25:49.340
you know, a lot of us write long to-do lists

498
00:25:49.340 --> 00:25:51.820
and because there's no locked-in timeframe,

499
00:25:51.820 --> 00:25:53.880
they just get longer and longer and longer.

500
00:25:53.880 --> 00:25:56.300
And that general feeling like you're just getting further

501
00:25:56.860 --> 00:25:59.660
and further behind, like you're not in command.

502
00:25:59.660 --> 00:26:01.780
That's the feeling we want to get rid of.

503
00:26:01.780 --> 00:26:06.700
So remember how we want to do this fresh every single week,

504
00:26:06.700 --> 00:26:09.960
start fresh every week, start with a clean slate.

505
00:26:09.960 --> 00:26:14.960
Okay, I'm going to talk very briefly about meetings

506
00:26:15.140 --> 00:26:17.220
and I'm going to talk about the big mistakes

507
00:26:17.220 --> 00:26:18.340
I see most people make.

508
00:26:18.340 --> 00:26:20.220
When most people track a meeting,

509
00:26:20.220 --> 00:26:21.680
they try to write down everything

510
00:26:21.680 --> 00:26:23.780
that was said at the meeting.

511
00:26:23.780 --> 00:26:25.940
Meetings, in this context,

512
00:26:25.940 --> 00:26:28.340
is we start a new page for the meeting

513
00:26:28.340 --> 00:26:30.980
and all we write down is decisions.

514
00:26:30.980 --> 00:26:34.460
We don't write down who said what, just decisions.

515
00:26:34.460 --> 00:26:37.260
And we decided this, is this what we're going to charge?

516
00:26:37.260 --> 00:26:40.140
We decided John is going to do this on Wednesday.

517
00:26:40.140 --> 00:26:45.140
So we write down what was decided, who's doing it, and when.

518
00:26:45.580 --> 00:26:46.620
And that's all you need.

519
00:26:46.620 --> 00:26:48.860
You don't need to write anything else.

520
00:26:48.860 --> 00:26:51.060
And then the reason we circle some of them,

521
00:26:51.060 --> 00:26:54.900
you circle the ones where you're the action point.

522
00:26:54.900 --> 00:26:56.780
And you know directly after the meeting,

523
00:26:56.780 --> 00:26:58.780
you know exactly what you're going to do.

524
00:26:58.780 --> 00:27:00.100
Now, the same for projects.

525
00:27:00.100 --> 00:27:02.980
Now, remember, you can be using Asana or monday.com

526
00:27:02.980 --> 00:27:04.180
or any very complicated

527
00:27:04.180 --> 00:27:06.740
or sophisticated project management system.

528
00:27:06.740 --> 00:27:09.060
This is the system that manages the system.

529
00:27:09.060 --> 00:27:11.900
This can be something like we had a meeting

530
00:27:11.900 --> 00:27:14.260
and we made these decisions

531
00:27:14.260 --> 00:27:16.900
and you circle the one that was your action point.

532
00:27:16.900 --> 00:27:19.700
Then you can go to Asana and do whatever it is,

533
00:27:19.700 --> 00:27:21.660
but this is your command and control center.

534
00:27:21.660 --> 00:27:25.100
This is the place from which you rule all these entities,

535
00:27:25.100 --> 00:27:26.940
all these elements.

536
00:27:26.940 --> 00:27:31.940
And note-taking, I know a lot of us use electronic note-taking.

537
00:27:32.740 --> 00:27:35.780
I have now transitioned entirely electronically

538
00:27:35.780 --> 00:27:38.300
to note-taking as most of us have.

539
00:27:38.300 --> 00:27:41.340
And, but every now and again, there's an action point

540
00:27:41.340 --> 00:27:44.380
from going through a seminar or something like this.

541
00:27:44.380 --> 00:27:46.220
And there's something I want to remember.

542
00:27:46.220 --> 00:27:49.460
And so that's when I will put that on my to-do list.

543
00:27:50.220 --> 00:27:52.420
Once you finish a meeting, what do you do?

544
00:27:52.420 --> 00:27:54.660
You transfer the circled items,

545
00:27:54.660 --> 00:27:58.100
the ones that relate to you, to your to-do.

546
00:27:58.100 --> 00:27:58.940
That's what you do.

547
00:27:58.940 --> 00:28:00.020
That's for meetings, notes, whatever.

548
00:28:00.020 --> 00:28:03.540
Anything that, so you only have one to-do list.

549
00:28:03.540 --> 00:28:06.500
You don't have to-dos that are stuck in your meeting notes.

550
00:28:06.500 --> 00:28:08.380
You don't have to-dos stuck in your projects.

551
00:28:08.380 --> 00:28:10.860
You don't have meeting notes on a loose piece of paper,

552
00:28:10.860 --> 00:28:12.300
on a text, whatever.

553
00:28:12.300 --> 00:28:14.540
You only have one to-do list.

554
00:28:14.540 --> 00:28:16.580
That's the one source.

555
00:28:16.580 --> 00:28:19.260
That's really critical to the plan.

556
00:28:19.740 --> 00:28:20.940
And I'll wrap up with this.

557
00:28:20.940 --> 00:28:25.020
This is a little more of a additional task you can do,

558
00:28:25.020 --> 00:28:27.420
especially for those who've been doing it for a while.

559
00:28:27.420 --> 00:28:30.140
If you find that you have repetitive tasks,

560
00:28:30.140 --> 00:28:31.860
you don't want to keep writing the list

561
00:28:31.860 --> 00:28:33.260
for the same items, right?

562
00:28:33.260 --> 00:28:36.620
So examples like, you know, travel or month end,

563
00:28:36.620 --> 00:28:38.780
at the end of each month, you know, you create a report

564
00:28:38.780 --> 00:28:40.220
or you do whatever it is.

565
00:28:40.220 --> 00:28:42.860
You can just have one monthly list

566
00:28:42.860 --> 00:28:45.020
and you just add to that list.

567
00:28:45.020 --> 00:28:47.420
And so for instance, if you're doing customer service

568
00:28:47.420 --> 00:28:49.300
and there's always the same sort of process

569
00:28:49.300 --> 00:28:51.340
you go through every month or every week,

570
00:28:51.340 --> 00:28:53.540
you create that repetitive list.

571
00:28:53.540 --> 00:28:56.220
And every time you remember something new to do,

572
00:28:56.220 --> 00:28:57.300
you update that list.

573
00:28:57.300 --> 00:28:59.460
So that will make you better and better and better

574
00:28:59.460 --> 00:29:02.380
just doing that one repetitive list.

575
00:29:02.380 --> 00:29:05.060
And so that's not a list that gets copied every week.

576
00:29:05.060 --> 00:29:06.500
That's just a repetitive list.

577
00:29:06.500 --> 00:29:10.500
I'd sometimes dog tag that or, you know,

578
00:29:10.500 --> 00:29:13.220
fold a little corner over just so that I can make sure

579
00:29:13.220 --> 00:29:14.580
I know how to get to that list quickly.

580
00:29:14.580 --> 00:29:19.460
So any of those type of structures work.

581
00:29:19.460 --> 00:29:21.580
So we've talked about capturing,

582
00:29:21.580 --> 00:29:23.940
talked about using and now enhancing.

583
00:29:23.940 --> 00:29:26.700
Now to enhance the system,

584
00:29:26.700 --> 00:29:30.020
we use the Japanese concept of Kaizen,

585
00:29:30.020 --> 00:29:31.820
which just means good change.

586
00:29:31.820 --> 00:29:34.100
And the difference between Kaizen

587
00:29:34.100 --> 00:29:39.100
and most Western ideas of, you know, continual improvement

588
00:29:39.420 --> 00:29:44.020
is the big difference is in the Japanese idea of Kaizen,

589
00:29:44.020 --> 00:29:49.020
it's tiny micro improvements every day

590
00:29:49.060 --> 00:29:52.900
that are hardly noticeable that over a long period of time

591
00:29:52.900 --> 00:29:54.540
produce huge change.

592
00:29:54.540 --> 00:29:57.580
In the West, we're like more staircase.

593
00:29:57.580 --> 00:30:00.220
We want to reorganize the organization.

594
00:30:00.000 --> 00:30:06.920
redo the filing system, you know, do spring cleaning the whole house, or, you know, I'm

595
00:30:06.920 --> 00:30:11.120
going to organize my club instead of doing one tiny thing per day.

596
00:30:11.120 --> 00:30:15.560
So Kaizen is a mindset you do every single day.

597
00:30:15.560 --> 00:30:18.940
And so tiny changes every day will transform.

598
00:30:18.940 --> 00:30:24.480
So maybe to each day, you do a little tweak, make your email a little bit better, that

599
00:30:24.480 --> 00:30:30.240
one little automation, organize your desk a little bit better, clean out one drawer,

600
00:30:30.240 --> 00:30:33.520
tiny little changes every day over time accumulate.

601
00:30:33.520 --> 00:30:36.160
So that's the concept of Kaizen.

602
00:30:36.160 --> 00:30:41.920
So Kaizen is about building quality to people, not processes.

603
00:30:41.920 --> 00:30:44.400
And we can spend a huge amount of time on this topic.

604
00:30:44.400 --> 00:30:50.080
So I'm just going to simply say that generally means a lot of things we do right in the West.

605
00:30:50.080 --> 00:30:53.120
Quality improvements is something that's taken us a very long time.

606
00:30:53.120 --> 00:30:58.120
Because if I ask most companies in the West to improve quality, what do they try to do?

607
00:30:58.120 --> 00:30:59.120
Fix the process.

608
00:30:59.120 --> 00:31:01.600
They try to add more steps to the process.

609
00:31:01.600 --> 00:31:07.200
In general, when you ask people from the East to improve quality, they invest in their people.

610
00:31:07.200 --> 00:31:10.880
And so because their view is that's where the quality will, that's what will create

611
00:31:10.880 --> 00:31:11.880
the quality.

612
00:31:11.880 --> 00:31:18.420
So I want to suggest you invest in yourself, give yourself an opportunity to do this.

613
00:31:18.420 --> 00:31:22.980
So I'm going to end the screen share there for a second.

614
00:31:22.980 --> 00:31:27.540
And just before I hand it back to Dia here, let me make one quick comment.

615
00:31:27.540 --> 00:31:33.060
Whenever I come in and we always present this, there's the usual three big pushbacks.

616
00:31:33.060 --> 00:31:35.500
Number one is I already have a system.

617
00:31:35.500 --> 00:31:39.500
And if I'm the leader of the company, I usually say, that's cool.

618
00:31:39.500 --> 00:31:42.860
Show me your system.

619
00:31:42.860 --> 00:31:44.700
And if it works, great.

620
00:31:44.700 --> 00:31:48.900
But if you drop the ball and you start dropping ball fairly regularly, I'm not going to believe

621
00:31:48.900 --> 00:31:51.020
anything about that system.

622
00:31:51.020 --> 00:31:55.100
Number two is the second pushback is, do we all have to do this?

623
00:31:55.100 --> 00:32:01.220
And my answer is, well, if we do it together, then we develop a confidence in one another

624
00:32:01.220 --> 00:32:06.580
that if I know an item isn't just somewhere on your, you know, in your computer, on your

625
00:32:06.580 --> 00:32:12.060
phone and some loose disparate system, if I know that it's been properly queued, that's

626
00:32:12.060 --> 00:32:13.940
why I call it the cue book.

627
00:32:13.940 --> 00:32:17.220
Once an item is properly queued, I know that you're going to take care of it.

628
00:32:17.220 --> 00:32:20.820
My confidence in you skyrockets.

629
00:32:20.820 --> 00:32:26.980
And thirdly, the pushback is, you know, this seems very paper driven and old fashioned.

630
00:32:26.980 --> 00:32:30.820
And my view is, yeah, find me a better system and I'm in.

631
00:32:30.820 --> 00:32:31.980
I've been looking for them.

632
00:32:31.980 --> 00:32:34.260
I'm always open to learning.

633
00:32:34.260 --> 00:32:38.100
I would love to hear if you do have something that's that brilliant.

634
00:32:38.100 --> 00:32:42.900
I recently saw a video which I sent to some of the team members and is one of the guys

635
00:32:42.900 --> 00:32:43.900
I follow.

636
00:32:43.900 --> 00:32:47.780
Anyone, if any of you use Notion, we all love Notion at Brilliant.

637
00:32:47.780 --> 00:32:49.540
We love Notion at 828.

638
00:32:49.540 --> 00:32:50.700
We love Notion, right?

639
00:32:50.700 --> 00:32:54.020
So Notion is an incredible product.

640
00:32:54.020 --> 00:32:56.500
And we have Slack for our informal communication.

641
00:32:56.500 --> 00:33:00.260
Notion is like our source of truth where we keep all our documents and all our process

642
00:33:00.260 --> 00:33:02.980
and procedures and everything's in Notion.

643
00:33:02.980 --> 00:33:06.100
And somebody had literally planned a life plan around Notion.

644
00:33:06.100 --> 00:33:08.140
It was so complex.

645
00:33:08.140 --> 00:33:09.140
It was so massive.

646
00:33:09.140 --> 00:33:13.220
I mean, he was literally timing how many reps he did in the gym for this exercise.

647
00:33:13.220 --> 00:33:15.940
And he had everything in there.

648
00:33:15.940 --> 00:33:18.780
And I was like, yeah, that doesn't sound very simple to me.

649
00:33:18.780 --> 00:33:22.020
And just if it's not simple, people won't use it.

650
00:33:22.020 --> 00:33:25.460
And so that's I've handed back to you there, Dion.

651
00:33:25.460 --> 00:33:26.460
Awesome.

652
00:33:26.460 --> 00:33:27.460
Yeah.

653
00:33:27.460 --> 00:33:28.460
Okay.

654
00:33:28.460 --> 00:33:29.460
So we're going to skip breakout rooms.

655
00:33:29.460 --> 00:33:31.060
So we're actually going to move into Q&A right now.

656
00:33:31.060 --> 00:33:32.460
And I do have some specific questions.

657
00:33:32.460 --> 00:33:37.020
But before we do that, Dion, I wanted to go back over our three D's and our A. And

658
00:33:37.020 --> 00:33:41.860
I know that those are actually sequential, that you need to do them in that order.

659
00:33:41.860 --> 00:33:44.060
Can we go over that one more time?

660
00:33:44.060 --> 00:33:47.180
Delete, delegate, delay, automate.

661
00:33:47.180 --> 00:33:50.460
You want to make sure you go through in order with your tasks.

662
00:33:50.460 --> 00:33:53.140
Because if you don't, you might be spending time automating something that you should

663
00:33:53.140 --> 00:33:56.820
have really deleted up front or you could have delegated.

664
00:33:56.820 --> 00:33:58.480
So it's actually a way to simplify.

665
00:33:58.480 --> 00:34:01.860
So when you're going through that and every Monday you're rewriting your task, go ahead

666
00:34:02.260 --> 00:34:06.020
and look at that and go, okay, remember who we have the repetitive list that you can add

667
00:34:06.020 --> 00:34:07.020
in your Q journal?

668
00:34:07.020 --> 00:34:08.739
You can have a list for every Monday.

669
00:34:08.739 --> 00:34:09.739
Okay.

670
00:34:09.739 --> 00:34:10.739
Do I delete this?

671
00:34:10.739 --> 00:34:12.980
If I'm removing it over and over again, do I delete it?

672
00:34:12.980 --> 00:34:14.179
Do I delegate it?

673
00:34:14.179 --> 00:34:15.500
Do I delay it?

674
00:34:15.500 --> 00:34:16.860
And do I automate it?

675
00:34:16.860 --> 00:34:20.420
So I wanted to make sure we went over that before we moved on.

676
00:34:20.420 --> 00:34:23.060
Thank you, Kimberly, for posting that in the chat.

677
00:34:23.060 --> 00:34:24.060
Okay.

678
00:34:24.060 --> 00:34:25.380
So people are very excited.

679
00:34:25.380 --> 00:34:28.540
Dion, there's a lot of excited people ready to try the Q system.

680
00:34:28.540 --> 00:34:29.540
It sounds great.

681
00:34:29.739 --> 00:34:33.860
I did get one negative feedback and that was they wanted more Lord of the Rings references.

682
00:34:33.860 --> 00:34:36.860
So next time, more Lord of the Rings references.

683
00:34:36.860 --> 00:34:37.860
With pleasure.

684
00:34:37.860 --> 00:34:38.860
Yeah.

685
00:34:38.860 --> 00:34:44.300
Dion, let me jump in on that.

686
00:34:44.300 --> 00:34:48.780
The 3Ds, I think, yeah, thank you for bringing that up.

687
00:34:48.780 --> 00:34:53.780
That is actually in season three of the training, we actually bring this up for a whole corporate

688
00:34:53.780 --> 00:34:54.900
level.

689
00:34:54.900 --> 00:34:59.740
Because as a businesses, we often end up automating things that shouldn't even exist.

690
00:35:00.000 --> 00:35:06.240
time optimizing processes that should actually have been deleted. And so we do this thing upside down.

691
00:35:06.240 --> 00:35:11.920
What this exercise does, it gets your mind in the right frame of mind to delete things before you

692
00:35:11.920 --> 00:35:18.000
automate them. Delete something before you spend all that time trying to optimize something that

693
00:35:18.000 --> 00:35:22.720
actually shouldn't even be in your world. It shouldn't even exist in your process

694
00:35:22.720 --> 00:35:27.520
as a business or as a person. So thank you for bringing that up. Absolutely. We're getting some

695
00:35:27.520 --> 00:35:30.480
good questions in the chat, please. If you want to throw them in the chat, we can get them

696
00:35:30.480 --> 00:35:34.960
sequentially. Or if you want to raise your hand and ask a question, also feel free to do that.

697
00:35:35.760 --> 00:35:39.520
And then I'll get into some of my questions too. But the first question off the bat was,

698
00:35:39.520 --> 00:35:46.240
Dionne, do you have a separate Q Journal for personal versus business? And I want to wait

699
00:35:46.240 --> 00:35:50.080
for a second for you to share about that. I know that I actually do have two separate,

700
00:35:50.080 --> 00:35:56.160
so I'm breaking the law, Dionne, because I homeschool kids and it's a lot to do in one

701
00:35:56.160 --> 00:36:00.960
journal for me. So I do have two separates, but you tell us, Dionne, why we should only have one

702
00:36:00.960 --> 00:36:07.280
journal. Yeah. Well, so let me comment on your situation because you're not actually breaking

703
00:36:07.280 --> 00:36:11.920
the rules. You're just creating what you've done is you've created a subsystem. It's okay to have

704
00:36:11.920 --> 00:36:16.320
subsystems. It's okay to have your project management or your, like your case, your,

705
00:36:16.320 --> 00:36:21.040
you know, kids homeschool or whatever other things you can have. So you just need one system to rule

706
00:36:21.040 --> 00:36:28.080
them all though. And that's the, that's the thing. So therefore personal, Hey, I want to remember,

707
00:36:28.080 --> 00:36:33.600
send flowers or whatever it is you want to do, you know, in your, your personal life.

708
00:36:34.800 --> 00:36:39.200
I think it's in the same way. You don't have multiple calendars. I mean, you do for your

709
00:36:39.200 --> 00:36:42.240
colleagues to see, but for yourself, you have, you know, you want to know that,

710
00:36:42.800 --> 00:36:46.240
you know, in the evenings, you've got this going on the weekends, got this going on with the kids

711
00:36:46.240 --> 00:36:51.360
or whatever it is you've got, you don't run really what, you know, multiple calendars, same thing.

712
00:36:52.400 --> 00:36:59.600
The key, remember, is for you to feel in control. The key is to free your mind. The key here is to

713
00:36:59.600 --> 00:37:05.840
put you in a position where you own this thing so that you trust the system so that your mind

714
00:37:05.840 --> 00:37:10.960
will be free. And if you've got two systems, three systems, you dilute that effect.

715
00:37:11.920 --> 00:37:16.880
Thank you. Okay. So a couple more questions in chat, and then I'm going to go to raise hand. So

716
00:37:16.880 --> 00:37:21.120
in the chat, Francis asks, I know you write your tasks on Monday, but what does the rest of the

717
00:37:21.120 --> 00:37:25.600
week look like? Where do we put our tasks? Do we just put them on that list? We started on Mondays.

718
00:37:25.600 --> 00:37:30.400
Yes. Just keep your tasks going for the whole week. Absolutely. Yeah. You just keep writing.

719
00:37:30.400 --> 00:37:34.320
The trick is not to start a task that you started six months ago and it's still going.

720
00:37:35.280 --> 00:37:41.840
That's the thing to stop. What we're killing is forcing the three Ds and the A. That's why

721
00:37:41.840 --> 00:37:47.280
we're just writing a new list. Because when you keep writing that same one over each Monday,

722
00:37:47.280 --> 00:37:51.600
that's when you go, hang on a second. Should this even be here? Should I just delete it?

723
00:37:51.600 --> 00:37:56.160
And there are weeks when we have multiple pages of tasks. So, but they're always on that right

724
00:37:56.160 --> 00:37:59.920
column. So it's very easy to go through and find those tasks and keep them structured.

725
00:38:00.640 --> 00:38:04.960
Yeah. Don't worry about trying to leave extra pages and trying to keep it all. What I do is

726
00:38:04.960 --> 00:38:09.360
I start writing, but in the meantime, let's say I'm halfway through the page with the,

727
00:38:10.640 --> 00:38:14.240
and I'm like three quarters of the way through the page. I turn over, I started a meeting. The

728
00:38:14.240 --> 00:38:20.240
next thing I was doing a project. Then on page three or four pages later, I find, oh, I'm carrying

729
00:38:20.240 --> 00:38:27.760
on with the continuation of my list. You're smart. You know that I number mine. So if I get to number

730
00:38:27.760 --> 00:38:35.280
13 and then the top of the page is 14, I know that that 14 means it's part of my list. I don't

731
00:38:35.280 --> 00:38:39.600
have to, I know it's not suddenly part of a meeting or whatever, but you can write to do

732
00:38:39.600 --> 00:38:45.360
continued if I suppose, if you wish. I've never been in. So if I showed you all my Q journals,

733
00:38:45.360 --> 00:38:52.560
that if I held them all up like this, I have literally got 30 years of this stuff and they

734
00:38:52.640 --> 00:38:59.680
stacked in my office. I have, I can go back 15 years and look at stuff and it's amazing. Every

735
00:38:59.680 --> 00:39:04.640
now and again, you do, right? But the more important thing is keeping in command today.

736
00:39:04.640 --> 00:39:09.360
That's the thing. Okay. Last, I am last texted one. Michelle asked, where do we write down the

737
00:39:09.360 --> 00:39:14.560
items we delay or want to do eventually, but can't, is that an idea section, Dion, or where

738
00:39:14.560 --> 00:39:20.560
would you classify that? Yeah. So the best place I do with ideas, I use, I use my phone to drive

739
00:39:20.560 --> 00:39:25.360
that. So I put that in my, in my calendar. I would go in say three months time, and I just

740
00:39:25.360 --> 00:39:33.200
go pick a random date and say, okay, on May 7th, review this point. And I just put it on a, on my

741
00:39:33.200 --> 00:39:38.000
calendar. Another thing is if I don't have my Q book with me, a little cheat, remember I talked

742
00:39:38.000 --> 00:39:41.680
about enhancing the system every now and again, you've got a to-do list and you don't have your

743
00:39:41.680 --> 00:39:46.720
book with you. So what I do is I just take my phone and I send myself an email and in the,

744
00:39:46.720 --> 00:39:51.760
in the subject heading, I put the item I want to add. So I don't have to read it. I can see that

745
00:39:51.760 --> 00:39:55.920
straight off the top. And what happens then is I can immediately get it into my book. Cause I know

746
00:39:55.920 --> 00:39:59.760
once it's in that book, it will happen.

747
00:40:00.000 --> 00:40:04.000
Absolutely. OK, I'll get back to some of the other chat responses,

748
00:40:04.000 --> 00:40:06.280
but right now we're going to go to our raised handers.

749
00:40:06.640 --> 00:40:09.040
So coaching team, I don't know your actual name,

750
00:40:09.040 --> 00:40:10.920
but I would say your actual name.

751
00:40:10.920 --> 00:40:12.600
So go ahead if you want to unmute.

752
00:40:12.600 --> 00:40:14.840
All right. My name is Megan. Sorry.

753
00:40:17.120 --> 00:40:20.440
OK, so I just want to see if I'm like following this.

754
00:40:20.480 --> 00:40:24.120
It almost seems like too simple that I think I'm in my brain.

755
00:40:24.120 --> 00:40:25.920
I'm like, surely it's more complicated.

756
00:40:25.920 --> 00:40:29.840
But I think what I'm hearing you say is like you've got one Q journal

757
00:40:30.320 --> 00:40:33.680
and you can put everything in there for all of your life.

758
00:40:34.040 --> 00:40:37.240
And the right side is always action.

759
00:40:37.280 --> 00:40:39.840
The left side is always information.

760
00:40:40.040 --> 00:40:42.400
So whether it's like I'm writing my to do list for the week,

761
00:40:42.400 --> 00:40:44.680
that'd be the right side or meetings.

762
00:40:44.680 --> 00:40:48.920
Like you said, action items, decisions, right side or project

763
00:40:49.600 --> 00:40:53.480
action items, right side, like for basically you can apply anything.

764
00:40:53.640 --> 00:40:56.800
And it's like action items, right side info, left side.

765
00:40:56.960 --> 00:40:58.080
That's the concept.

766
00:40:58.120 --> 00:41:00.920
I mean, that bottom line, good, good summary.

767
00:41:01.720 --> 00:41:05.400
And you I'm so impressed that you can go back 15 years with this.

768
00:41:05.400 --> 00:41:08.840
So you just you date these things and you just go through your journals

769
00:41:08.840 --> 00:41:11.160
and you're like, that's where it is.

770
00:41:11.160 --> 00:41:14.200
Yeah. So right in the front of the book, if you can see it over there,

771
00:41:14.440 --> 00:41:16.800
actually, as a date, this one started.

772
00:41:16.800 --> 00:41:19.920
And so I know when I when I ended up with the end date on it.

773
00:41:19.960 --> 00:41:22.320
So they don't start. They just keep going.

774
00:41:22.680 --> 00:41:26.480
Yeah. So I've run up to four companies simultaneously

775
00:41:26.640 --> 00:41:29.520
and kept everything set separate running this.

776
00:41:30.520 --> 00:41:34.600
And then recently, you know, I've run eight to eight with Pedro

777
00:41:35.040 --> 00:41:37.840
and I've been involved in running as the president of the company

778
00:41:37.840 --> 00:41:40.960
and I'm running brilliant and I'm running my own company.

779
00:41:41.360 --> 00:41:44.320
And then I started building some of the other companies around Pedro,

780
00:41:44.480 --> 00:41:47.200
keeping them all straight, talking to.

781
00:41:47.240 --> 00:41:50.520
And are you writing separate like lists for these separate things

782
00:41:50.520 --> 00:41:52.920
but in the same book? No. One list.

783
00:41:53.720 --> 00:41:57.280
Yeah, it literally says I'm talking to Graham, then I'm going to Pedro,

784
00:41:57.280 --> 00:41:59.920
then I'm talking to insurance company for Fortis Financial,

785
00:41:59.920 --> 00:42:02.480
and then I'm talking about something about Church for Kingdom Life now.

786
00:42:02.480 --> 00:42:03.440
And then I'm doing this.

787
00:42:03.440 --> 00:42:05.840
I just put them. It's my life.

788
00:42:05.840 --> 00:42:07.920
It doesn't have to be.

789
00:42:07.920 --> 00:42:10.360
Yeah, it's simple, simple, simple. Yeah.

790
00:42:11.320 --> 00:42:12.320
I love it.

791
00:42:13.040 --> 00:42:15.040
Yeah. Yeah. People.

792
00:42:15.040 --> 00:42:16.200
How do you do all that?

793
00:42:16.200 --> 00:42:18.200
The key to doing all that is not to get stressed

794
00:42:18.200 --> 00:42:20.960
and key to not being stressed to have a system you trust.

795
00:42:23.520 --> 00:42:27.080
Absolutely. OK, Natalie, and we have got some fun questions

796
00:42:27.080 --> 00:42:29.480
we're going back to in the chat as well about houses burning down

797
00:42:29.480 --> 00:42:32.840
and how do we make sure we protect this legacy wise?

798
00:42:33.120 --> 00:42:35.160
But Natalie, go ahead.

799
00:42:35.960 --> 00:42:38.560
Yeah. So I've been wanting to ask you this question,

800
00:42:38.560 --> 00:42:42.000
because what happens when you're in those moments?

801
00:42:42.000 --> 00:42:48.040
So in our business, like we have moments where Pedro is rapid fire,

802
00:42:48.040 --> 00:42:52.200
giving us details of the offer that he's finally decided

803
00:42:52.200 --> 00:42:53.800
this is what it's going to be.

804
00:42:53.800 --> 00:42:59.200
And I'm trying to keep up in my little Q notebook with what he's writing.

805
00:42:59.480 --> 00:43:04.360
And inevitably, I always miss something that he says

806
00:43:04.360 --> 00:43:07.560
in the in the process of writing down what he just said.

807
00:43:08.360 --> 00:43:11.400
And I'm really finding that that period of time

808
00:43:11.400 --> 00:43:14.400
is stressful for me because I can't write fast enough.

809
00:43:14.960 --> 00:43:18.240
So do you have any cues for or any ideas for that?

810
00:43:18.720 --> 00:43:21.680
And then my second one is,

811
00:43:22.240 --> 00:43:26.600
what happens when you get ideas in those moments?

812
00:43:27.800 --> 00:43:30.720
So the idea is easy because there goes bottom left

813
00:43:31.680 --> 00:43:35.200
on the on the left side, the bottom piece, the bottom third.

814
00:43:35.480 --> 00:43:36.800
You can you can use a little more space.

815
00:43:36.800 --> 00:43:38.480
If you think the idea is small, it's fine.

816
00:43:38.480 --> 00:43:42.320
I've got a lot of people like Pedro Graham in my life

817
00:43:42.600 --> 00:43:45.080
who speak what I would say very condensedly.

818
00:43:45.600 --> 00:43:47.560
I've got to a point when I talk to Graham,

819
00:43:47.560 --> 00:43:50.640
I've actually got an automation because I automated this on my phone

820
00:43:50.960 --> 00:43:52.000
to get voice memos.

821
00:43:52.000 --> 00:43:53.720
I'd literally say, record this.

822
00:43:53.720 --> 00:43:55.240
And then I just listen.

823
00:43:55.240 --> 00:43:57.840
So you put it next to your computer right on the Zoom call.

824
00:43:57.840 --> 00:43:59.480
They have to record the whole thing.

825
00:43:59.480 --> 00:44:00.480
And I just listen through it.

826
00:44:00.480 --> 00:44:02.760
And then I can you can you can play it back at different speeds.

827
00:44:03.160 --> 00:44:04.720
But Graham is so profound.

828
00:44:04.720 --> 00:44:07.360
And then he says things and then I'll stop, stop him and say,

829
00:44:07.360 --> 00:44:08.240
can you say that again?

830
00:44:08.240 --> 00:44:09.760
And he says something completely different.

831
00:44:09.760 --> 00:44:12.080
I have yet to have him repeat just what that brilliant thing

832
00:44:12.080 --> 00:44:14.000
he just said again, and that's gone.

833
00:44:14.000 --> 00:44:16.200
But the team knows now and sometimes we'll have long,

834
00:44:16.840 --> 00:44:18.120
you know, things and, you know,

835
00:44:18.120 --> 00:44:21.160
we even have some VAs that will then transcribe some of that.

836
00:44:22.800 --> 00:44:24.480
But yeah, record it.

837
00:44:24.480 --> 00:44:26.440
OK, thank you.

838
00:44:28.360 --> 00:44:30.000
OK, Crim.

839
00:44:31.040 --> 00:44:33.560
Yeah, just wanted to quickly like ask about

840
00:44:34.760 --> 00:44:39.360
when you have your journal and then you have subsystems, how do you

841
00:44:40.080 --> 00:44:41.400
do you write?

842
00:44:41.400 --> 00:44:44.760
So say, for instance, we're using Notion and we have our QBook.

843
00:44:45.240 --> 00:44:50.360
Do we write everything in Notion and then we read the same stuff on on the QBook

844
00:44:50.360 --> 00:44:54.600
or do we like generalize it on the book and make it detailed in Notion?

845
00:44:55.360 --> 00:44:56.840
Yeah, that's such a good question.

846
00:44:56.840 --> 00:44:59.560
Michael is asking a very similar question and.

847
00:45:00.000 --> 00:45:03.140
So the idea is, no, definitely don't duplicate it.

848
00:45:03.140 --> 00:45:04.740
What would be your command and control?

849
00:45:04.740 --> 00:45:07.180
Sometimes if there's like a lot of project items,

850
00:45:07.180 --> 00:45:12.180
you can say, go and do item two, seven and 11 on Notion.

851
00:45:12.220 --> 00:45:13.340
You know where it is in Notion,

852
00:45:13.340 --> 00:45:14.300
you know what the project is.

853
00:45:14.300 --> 00:45:18.140
So you don't have to over, whatever puts you in command,

854
00:45:18.140 --> 00:45:20.140
write down what puts you in command.

855
00:45:20.140 --> 00:45:22.180
But write down that when you check that,

856
00:45:22.180 --> 00:45:23.100
you know it's done.

857
00:45:23.100 --> 00:45:24.740
You don't have to repeat.

858
00:45:24.740 --> 00:45:27.100
Like if you have a very complex project management system,

859
00:45:27.100 --> 00:45:30.160
maybe using monday.com or Asana or something,

860
00:45:30.160 --> 00:45:31.600
that's got a lot of detail in there,

861
00:45:31.600 --> 00:45:34.900
but maybe you just should say, you know,

862
00:45:34.900 --> 00:45:37.560
you go look at Asana and you pick the top three things

863
00:45:37.560 --> 00:45:38.800
that you need to do there.

864
00:45:38.800 --> 00:45:41.040
So something like that.

865
00:45:41.040 --> 00:45:41.880
Got it, thanks.

866
00:45:41.880 --> 00:45:42.700
That makes sense.

867
00:45:44.160 --> 00:45:46.560
Okay, Dion, so what is,

868
00:45:46.560 --> 00:45:48.720
have you ever explored a digital option

869
00:45:48.720 --> 00:45:51.800
to capture these things in case of fire or a flood?

870
00:45:51.800 --> 00:45:55.520
I know Notion is probably the closest to that.

871
00:45:56.380 --> 00:45:57.860
Do you have any thoughts on that?

872
00:45:57.860 --> 00:46:00.660
Because there are a lot of people who are very concerned.

873
00:46:01.940 --> 00:46:02.780
For me?

874
00:46:04.900 --> 00:46:05.820
That's such a great question.

875
00:46:05.820 --> 00:46:08.080
Says I've never had a flood or a fire.

876
00:46:09.220 --> 00:46:11.120
No, I'm at risk, I would say.

877
00:46:13.380 --> 00:46:16.340
Can you transfer any of this into Notion?

878
00:46:16.340 --> 00:46:19.420
I know creating a second task creates complexity

879
00:46:19.420 --> 00:46:22.540
and we know that complexity is what we're avoiding.

880
00:46:22.540 --> 00:46:24.580
What would you say to our Notion fans

881
00:46:24.600 --> 00:46:27.020
that really want to make this digital?

882
00:46:28.160 --> 00:46:31.400
I know Notion is very tempting because I adore Notion

883
00:46:31.400 --> 00:46:33.000
and I love it and it's so powerful,

884
00:46:33.000 --> 00:46:35.720
but I must say that it doesn't give your brain

885
00:46:35.720 --> 00:46:38.400
the same mapping power.

886
00:46:38.400 --> 00:46:41.400
I literally can remember where on the page a thing is,

887
00:46:41.400 --> 00:46:43.160
you know, and that's very difficult

888
00:46:43.160 --> 00:46:45.400
because that's physically moving around on the screen.

889
00:46:45.400 --> 00:46:48.280
You're paging and you're going through and you're scrolling.

890
00:46:48.280 --> 00:46:51.040
And so what, it destroys the mapping system, I think.

891
00:46:51.040 --> 00:46:52.880
So I think Notion is very powerful,

892
00:46:52.880 --> 00:46:55.140
but I don't think it's a replacement.

893
00:46:55.140 --> 00:46:57.660
Secondly, I would say back to worrying

894
00:46:57.660 --> 00:46:59.860
about capturing the old stuff.

895
00:46:59.860 --> 00:47:01.460
Generally, you're referring to something

896
00:47:01.460 --> 00:47:04.100
within the timeframe of the book you're presently carrying.

897
00:47:04.100 --> 00:47:06.300
For the most part, it's rare you actually go

898
00:47:06.300 --> 00:47:08.960
to one of the older books, very, very rare.

899
00:47:08.960 --> 00:47:10.060
So if I were to lose them all,

900
00:47:10.060 --> 00:47:14.300
I don't think it'll be the end of it for me.

901
00:47:14.300 --> 00:47:16.660
But I don't know, maybe I've tried

902
00:47:16.660 --> 00:47:19.580
to create the electronic version of this

903
00:47:19.580 --> 00:47:20.900
by using writing notes.

904
00:47:20.960 --> 00:47:24.840
I used GoodNotes and I tried to recreate this whole system

905
00:47:24.840 --> 00:47:26.200
and it was just not the same.

906
00:47:26.200 --> 00:47:27.960
Your brain doesn't map the same way

907
00:47:27.960 --> 00:47:30.680
into electronic context.

908
00:47:30.680 --> 00:47:33.220
And it doesn't give that sense of command.

909
00:47:33.220 --> 00:47:35.880
I didn't feel that sense of control.

910
00:47:35.880 --> 00:47:38.240
And so, and I've talked to several people who've tried.

911
00:47:38.240 --> 00:47:40.640
Now, maybe you're wired differently

912
00:47:40.640 --> 00:47:42.680
and you pull it off then, well done.

913
00:47:42.680 --> 00:47:44.000
So I'm not saying it's the only system,

914
00:47:44.000 --> 00:47:47.080
but I have seen it help a lot of people over 30 years.

915
00:47:47.080 --> 00:47:49.800
So if you're the one who improves it, fantastic.

916
00:47:49.800 --> 00:47:50.860
Share it with us.

917
00:47:52.980 --> 00:47:56.020
Oh, we've got lots of questions in this session today, Dion.

918
00:47:56.020 --> 00:47:57.220
I know for me personally,

919
00:47:57.220 --> 00:48:00.220
I will put all of my extensive notes in Notion

920
00:48:00.220 --> 00:48:02.460
and I will put repetitive tasks in Notion,

921
00:48:02.460 --> 00:48:04.580
but I use my Q Journal as the command to point

922
00:48:04.580 --> 00:48:06.460
to go to this project

923
00:48:06.460 --> 00:48:09.420
and get all of these micro detailed tasks down.

924
00:48:09.420 --> 00:48:12.700
And then I calendar blocks to go,

925
00:48:12.700 --> 00:48:14.440
okay, I need to remember this in three weeks.

926
00:48:14.440 --> 00:48:15.420
I'll put that in my calendar.

927
00:48:15.720 --> 00:48:20.040
Those are all digital assists to the Q Journal,

928
00:48:20.040 --> 00:48:22.360
but I do primarily keep everything in the Q Journal.

929
00:48:22.360 --> 00:48:23.680
Okay, so we have a few more questions

930
00:48:23.680 --> 00:48:28.360
and then we will go ahead after that.

931
00:48:28.360 --> 00:48:30.440
I just wanted to make sure here.

932
00:48:31.240 --> 00:48:33.000
Okay, so you did answer Michael's question,

933
00:48:33.000 --> 00:48:33.820
I believe, Michael.

934
00:48:33.820 --> 00:48:35.080
If you don't feel like that answered your question,

935
00:48:35.080 --> 00:48:37.160
pop it in the chat again and I'll get back to that.

936
00:48:37.160 --> 00:48:38.440
So go ahead, Kimberly.

937
00:48:39.100 --> 00:48:41.300
Okay, I'm gonna need a little,

938
00:48:41.300 --> 00:48:43.740
I'm gonna put the training wheels on to get back to paper.

939
00:48:43.740 --> 00:48:45.740
It took forever to get off of paper.

940
00:48:45.740 --> 00:48:50.740
So I have this, it's like a digital tablet,

941
00:48:52.100 --> 00:48:53.380
but it's not a screen.

942
00:48:53.380 --> 00:48:54.500
Like you can actually write on it

943
00:48:54.500 --> 00:48:55.980
and it looks like your handwriting and stuff,

944
00:48:55.980 --> 00:48:59.380
but it does save to the cloud, which I like,

945
00:48:59.380 --> 00:49:00.940
but it's only one page.

946
00:49:00.940 --> 00:49:02.820
I can't do like right, left page.

947
00:49:03.700 --> 00:49:05.700
So what are your thoughts on that?

948
00:49:06.000 --> 00:49:10.480
So what are your thoughts on something like that,

949
00:49:10.480 --> 00:49:14.120
where you kind of still just have one page?

950
00:49:14.120 --> 00:49:17.760
Yeah, I have tried that.

951
00:49:17.760 --> 00:49:19.960
I think there is a real place for it.

952
00:49:19.960 --> 00:49:23.000
I even got a really old iPad on those really big ones,

953
00:49:23.000 --> 00:49:25.520
as big as possible, so I can get some of the left, right.

954
00:49:25.520 --> 00:49:28.480
And it, again, the mind map doesn't work.

955
00:49:28.480 --> 00:49:33.120
So I know you can try, I think probably the,

956
00:49:33.260 --> 00:49:35.980
but if I'm going to so much effort to replicate paper,

957
00:49:35.980 --> 00:49:37.580
why don't I just use the paper?

958
00:49:37.580 --> 00:49:39.780
So that was where I landed,

959
00:49:39.780 --> 00:49:42.180
but you may certainly give it a go.

960
00:49:42.180 --> 00:49:45.020
I think whatever can keep the map in your mind

961
00:49:45.020 --> 00:49:48.300
so that it doesn't scroll or zoom in, that's the problem.

962
00:49:48.300 --> 00:49:51.500
The minute it changes the mapping of your brain,

963
00:49:51.500 --> 00:49:54.020
I think that's where it doesn't feel, come on.

964
00:49:54.020 --> 00:49:56.180
That seems to be,

965
00:49:56.180 --> 00:49:58.020
I'm not sure that's a comprehensive answer either,

966
00:49:58.020 --> 00:49:59.980
but it seems to be, I seem to lose

967
00:50:00.000 --> 00:50:03.120
feeling. So I think whatever you do, he has the rule of thumb. Do

968
00:50:03.120 --> 00:50:07.040
you feel in command? Do you feel you have a system you trust? And

969
00:50:07.040 --> 00:50:10.320
do you feel your mind freeing up? If that isn't happening,

970
00:50:10.320 --> 00:50:12.680
change that then your system isn't working. That's the

971
00:50:12.680 --> 00:50:14.120
criteria we're using.

972
00:50:15.000 --> 00:50:18.200
Fair enough. Can you tell us where to get personalized

973
00:50:18.240 --> 00:50:19.400
leather journal?

974
00:50:20.200 --> 00:50:23.400
Yeah, I just dropped it. Lindsay just asked me a minute ago. I

975
00:50:23.400 --> 00:50:26.720
think I just I'll just let me let me drop it for everyone.

976
00:50:27.320 --> 00:50:30.040
Also put it in with the notes of the replay so that if you're

977
00:50:30.040 --> 00:50:33.280
watching on replay, don't worry, I got you. I'll put on there. I

978
00:50:33.280 --> 00:50:36.320
personally prefer spiral bound because of the way that I write.

979
00:50:37.360 --> 00:50:41.320
But leather journals also work to find something it's fun to go

980
00:50:41.320 --> 00:50:44.200
shopping for your journal and find out what works for you what

981
00:50:44.280 --> 00:50:47.920
you find inspiring. Steven and Bruce and a few other members

982
00:50:47.920 --> 00:50:50.440
are going to try to develop an app. They're already you know,

983
00:50:50.440 --> 00:50:54.120
all this stuff's happening. So there's lots of creativity in

984
00:50:54.120 --> 00:50:57.400
the common. Okay, Karen, go ahead with your question.

985
00:50:58.640 --> 00:51:03.720
So I put it in the chat. But here, Deon, I'm very, very

986
00:51:03.720 --> 00:51:08.840
appointment driven, you know, so and for different organizations

987
00:51:08.840 --> 00:51:11.680
that I work with, you know, like you, I have, you know, different

988
00:51:11.680 --> 00:51:16.320
organizations and my own. So I'm also very visual. And I've been

989
00:51:16.320 --> 00:51:19.560
using a passion planner. And I'm color coded, you know, for what,

990
00:51:19.840 --> 00:51:22.440
like their zoom calls, and there's this client and that

991
00:51:22.440 --> 00:51:25.480
client, and it helps. So I'm already doing paper, because I

992
00:51:25.480 --> 00:51:28.760
love it. And it does help my brain. And so I'm really open to

993
00:51:28.760 --> 00:51:33.800
this, would you then put, like, client calls, sales calls, like

994
00:51:33.800 --> 00:51:37.840
would you put the general category, because you know, the

995
00:51:37.840 --> 00:51:41.560
itemized ones are say in your calendar, or in your paper

996
00:51:41.560 --> 00:51:45.680
planner, like, what's the best way to use that if you're very

997
00:51:45.680 --> 00:51:47.120
appointment and call driven?

998
00:51:47.720 --> 00:51:51.360
Yeah. So again, any subsystem that which what you're

999
00:51:51.360 --> 00:51:54.720
describing is a subsystem, the calendaring here is a subsystem,

1000
00:51:55.000 --> 00:51:57.880
anything that you would do to manage that system is what

1001
00:51:57.880 --> 00:52:01.640
you're writing in your cue book. So hey, you know, check all my

1002
00:52:01.640 --> 00:52:05.480
appointments have all been confirmed, for instance, or make

1003
00:52:05.480 --> 00:52:08.240
sure the color codings was kept up to date, because those little

1004
00:52:08.240 --> 00:52:11.480
things you tend to forget, whatever helps you manage your

1005
00:52:11.480 --> 00:52:14.760
subsystems is what I found papers the best for.

1006
00:52:15.640 --> 00:52:17.440
Okay, that's helpful. Thank you.

1007
00:52:17.720 --> 00:52:21.160
Yeah, yeah. By the way, if your productivity doesn't

1008
00:52:21.160 --> 00:52:24.000
dramatically increased through this process, I'll be surprised.

1009
00:52:25.200 --> 00:52:28.120
I think it will. I'm with you on that. Yeah.

1010
00:52:29.040 --> 00:52:32.200
Someone said that sounds really complicated. I love it. And I

1011
00:52:32.200 --> 00:52:37.120
said, stop, stop. Okay, Jenny, go ahead and share this. And

1012
00:52:37.120 --> 00:52:39.760
when you're done sharing, if you may already be doing this, but

1013
00:52:39.760 --> 00:52:41.400
I would love to hear from you, because I know that we've done

1014
00:52:41.400 --> 00:52:44.320
this a number of times what it was like in the beginning of

1015
00:52:44.320 --> 00:52:46.800
implementation, and then you know, what it's been like after

1016
00:52:46.800 --> 00:52:47.360
a while.

1017
00:52:48.080 --> 00:52:50.160
That is actually what I was going to share, because I love

1018
00:52:50.160 --> 00:52:52.640
the conversation that's happening, because I can see all

1019
00:52:52.640 --> 00:52:55.720
the wheels turning, and people are already sensing the freedom

1020
00:52:55.720 --> 00:52:59.640
that's available. And so as someone who has been using this

1021
00:52:59.640 --> 00:53:02.720
as part of a team for more than three years, I just want to

1022
00:53:02.720 --> 00:53:06.920
say have fun with it, because it will completely set you free

1023
00:53:07.160 --> 00:53:12.040
in your workload. I am a list oriented person, and the QBook

1024
00:53:12.040 --> 00:53:16.160
has dramatically even changed my life with it. And it will

1025
00:53:16.160 --> 00:53:20.400
there will come a point with the QBook, where you realize,

1026
00:53:21.000 --> 00:53:25.840
oh, this is my stop safe. This is my fail safe. And for me,

1027
00:53:25.840 --> 00:53:29.920
that happened when we had so many projects, we were juggling

1028
00:53:29.920 --> 00:53:32.600
so many projects as the businesses was were

1029
00:53:32.600 --> 00:53:36.880
transitioning. And I couldn't remember my name, let alone what

1030
00:53:36.880 --> 00:53:40.640
I had to do from one day to the next. And my QBook had

1031
00:53:40.680 --> 00:53:44.320
everything in there. And what stays with me to this day is is

1032
00:53:44.320 --> 00:53:47.240
that I was not waking up at two or three in the morning saying,

1033
00:53:47.720 --> 00:53:50.440
wait, what do I have to do? What do I forget? What did I forget?

1034
00:53:50.760 --> 00:53:53.960
And it was because I had built that trust with the QBook. And

1035
00:53:53.960 --> 00:53:58.960
it does take 60 to 90 days, like Dionne said, to try to figure

1036
00:53:58.960 --> 00:54:01.440
out what's working, what do you need to adjust, because you're

1037
00:54:01.440 --> 00:54:04.200
going to take in a lot of information right now. And in a

1038
00:54:04.200 --> 00:54:06.640
week from now, you're going to ask a question that's already

1039
00:54:06.640 --> 00:54:09.040
been answered. But that's okay, because that's part of the

1040
00:54:09.040 --> 00:54:13.520
process of learning something new. So have fun with it. Ask

1041
00:54:13.520 --> 00:54:18.160
the questions, because there is a place in the QBook for almost

1042
00:54:18.240 --> 00:54:23.560
everything. And your team, it just builds such a trust and a

1043
00:54:23.560 --> 00:54:27.120
confidence in one another, when you see you're having a meeting

1044
00:54:27.120 --> 00:54:31.240
and you see your teammates writing down there to do their

1045
00:54:31.240 --> 00:54:34.200
action items from the meeting, and you know that that's going

1046
00:54:34.200 --> 00:54:37.720
to get fulfilled, and it's going to get carried through. So those

1047
00:54:37.720 --> 00:54:40.480
are my experiences. This is my favorite teaching you guys.

1048
00:54:43.520 --> 00:54:46.640
Thank you, Jenny. So good. It's, it's really true. And you

1049
00:54:46.640 --> 00:54:50.680
can, after your first 90 days of not trying anything, you can

1050
00:54:50.720 --> 00:54:54.800
then enhance further and Kaizen, it is a Kaizen process, you'll

1051
00:54:54.800 --> 00:54:57.360
learn how to figure it out, things will start making sense

1052
00:54:57.360 --> 00:54:59.560
just takes a little bit of back and forth a little bit of

1053
00:54:59.560 --> 00:55:00.080
practice.

1054
00:55:00.000 --> 00:55:03.640
this. And so I'm going to go ahead and wrap this training

1055
00:55:03.640 --> 00:55:07.720
here. But before you go, we did want to hold any solo members on

1056
00:55:07.720 --> 00:55:10.400
the call. If you just don't have time to hang out on the call.

1057
00:55:10.680 --> 00:55:13.400
And you're a solo member, please stay on. Dionne has something

1058
00:55:13.400 --> 00:55:16.080
he'd like to talk with you about. But thank you so much

1059
00:55:16.080 --> 00:55:19.160
post comments and questions also below the video on brilliant

1060
00:55:19.160 --> 00:55:22.400
leader.com. I will go ahead and upload some really detailed

1061
00:55:22.400 --> 00:55:25.320
notes and some screenshots there just for quick reference. And

1062
00:55:25.320 --> 00:55:28.040
I'll be watching that post to make sure if you have questions

1063
00:55:28.040 --> 00:55:31.600
happy to answer them in the meantime. So again, there'll be

1064
00:55:31.600 --> 00:55:34.440
an end of call survey, please fill that out when you guys are

1065
00:55:34.440 --> 00:55:37.400
hopping off. Looks like people are loving the training in the

1066
00:55:37.400 --> 00:55:40.440
chat. So go ahead and make sure you hit that survey. Let us know

1067
00:55:40.440 --> 00:55:43.160
what you liked what you'd see. If you have any questions or if

1068
00:55:43.160 --> 00:55:45.000
you want to see anything improved before next week

1069
00:55:45.000 --> 00:55:48.040
session. And we will see everyone next week. Again, if

1070
00:55:48.040 --> 00:55:50.320
you're a solo member, please hang out with us for a little

1071
00:55:50.320 --> 00:55:52.480
bit longer. Thank you everyone.