And good morning, welcome to awesome, I can't talk.
Welcome to office hours.
That was a blooper.
You guys can save that one for austerity.
Welcome to office hours every Thursday morning,
9 a.m. Pacific Standard Time.
This is the place you come where I make myself available.
I or any of the other Prosper coaches
who will be sharing with you,
this is a chance for you to come,
ask your questions and glean the wisdom
from other people's questions.
So it's just a powerful time to just know you have access
in addition to your individual coaching.
This lets you just know every week
you've got a place to go to be able to be growing.
So I'm gonna start with prayer
and then I'm gonna introduce,
some of you already know her, some of you do not,
but I'm going to introduce.
She was actually the first Prosper coach.
She is a, what do they call it in marketing?
An early adapter.
She's always the first at everything.
I just love it.
I love her.
And so she's gonna be sharing some powerful things with you,
but let's open with prayer.
Father God, I just thank you for this time.
I thank you for the Prosper member leaders
listening live now, listening later.
I pray whatever needs to come forth today
for them to grow and advance in their capacity,
in their leadership, in their ability to grow their income,
grow their impact, grow their faith,
make a huge difference in the world.
All that you've been calling them to do,
I ask that'll come forth.
And so we give thanks in Jesus name.
Amen.
Well, I want to re-introduce you
and I'm going to pin her.
Re-introduce Earlene Coates, a Prosper sister.
And like I said, one of the first Prosper coaches
and let some people in as we're talking.
And she really has a handle on technology.
She comes from a corporate and a tech background
and she's just always on top of it.
She's my go-to gal when I can't figure out
something simple or complicated.
So I have asked her to share some technology tips
during these office hours,
because I know that's an area that many Prosper women
and Prosper coaches struggle.
And so Earlene, I'm so glad you're here.
Thank you for sharing your gifts
and she'll leave her information in the chat afterwards.
If you need more tech help, reach out to her.
She's your gal.
Part of leadership is knowing what you're good at
and knowing what you're not.
And I want to wash my hands of the technology stuff.
All right, take it away, Earlene.
All right, well, I'm going to start off
with even something before the tech
that another coach I've worked with always says,
especially in these kinds of settings,
because you have these questions
that maybe come up from someone else
and you're thinking immediately that doesn't apply to me.
Instead, I would encourage you to reframe that question
into the how does it apply to me
that allows you to open yourself up to the possibility,
maybe it doesn't directly apply,
but wherever you are, whatever setting you're in,
instead of kind of tuning out, oh, I know this
or this doesn't apply to me
or whatever other words you want to use,
step in and say, wait a minute,
how does this apply to me that allows for new revelation?
So that's just a different, not tech tip,
but just a general tip to start off with.
And then the tech tip for today is one,
I am going to debunk maybe is a little bit of the lie.
And it's actually, there is a lot of noise
going on right now about you're no longer gonna be able
to go live from Zoom through Facebook.
And the issue is that Facebook is changing the vehicle.
And so what they've said is they're getting rid
of the meta interface, which doesn't really matter.
It's just the one that makes it easy
to push a button and go live.
Today, I'm going to show you a couple of things you need to do to set yourself up to be able
to go live after April 22nd.
And I'm going to walk through real quickly how you can go live and you can even start
doing this now.
You don't have to wait until the magic April 22nd date, but it's just, it's changing.
It's not going away, which is really what the issue is, is there, there are many people
saying it's going away and the sky is falling, not sky is not falling.
It's just changing.
It's different.
It's, I don't know.
I feel like it's a little clunkier and not as friendly, but it's still possible.
So the first thing you need to do, and let me look, yeah, I can't, I can't, you can just
share screen now.
Yeah.
No, I know.
I was looking at something else.
Well, let's not do that one.
Let's do this one.
So the first thing you will need to do is, you know, today you probably have it set up
so that you can go live in Facebook.
I'm going to go into the settings.
So this is the zoom.us website, which is where you can set up all your settings in the background
and make sure that you have everything set.
So in there, you'll go to settings on the left.
You see where I've got the little blue guy over here that's clicked.
I'm now on the settings page.
And then obviously I've done a recent search on this, but one of the other hot tips is
if you're wanting to change something that's within your settings and you don't want to
go through the zillions of pages of zoom settings, you can just type in the search bar, the specific
thing that you're looking for.
So in this case, I'm looking for live stream and it brings you down to this section where
you see live stream and it has the allow live stream of webinars and allow live stream of
meetings.
Now, I will say my zoom account, I've been blessed to have been in the right place at
the right time and have a pretty much the highest end zoom account for the least amount
of money you can pay on a monthly basis.
So if you happen to see some settings that I have that you don't, it's just because I
do have, I have been blessed to be in the right place at the right time and get an amazing
deal on zoom.
But the thing that is most important and the point of this little tour is that you need
to make sure that the custom live streaming service is checked.
And once you have that checked, then that will bring up the custom live stream services
option when you try to go live within zoom.
Now, the next thing I'm going to show you is the for today, easiest steps to go live.
I actually am playing with this a little bit because I think for especially reoccurring
meetings where you want to be able to go live on a reoccurring basis, I think that there's
some steps that will become easier, which in the end may actually make this simpler
than it was even with the other, the other method, but I'm going to just start us out
with the easiest.
Okay.
I'm in zoom.
I want to go live now kind of thinking.
And so I'm just going to start a post and in that post, come over to the live video
icon here in here.
You have two choices in Facebook, starting from Facebook, not from zoom.
Yeah.
Yes.
Sorry.
So I jumped to Facebook and I'm in my Facebook group.
So this is the group that I'm wanting to set up and go live in.
And you'll see that this is a new group that doesn't have anybody in it because I can then
play in and not cause a lot of chaos while I play because sometimes I play, but the easiest
one is the go live.
And so if you do on the go live one, that'll bring you to the same screen.
We'll see some other screens, but the other option, and this is the one that I actually
am going to come back with a suggestion on how you can do reoccurring meetings in a future
conversation.
But for today, I just want to walk you through the steps of how you can go live and not feel
like the world just crumbled underneath you and know that you can still go live in Facebook.
So I'm going to just click the little go live button at the bottom here.
And that is going to bring you to a screen that looks like this.
And if you click on the streaming software,
that's what's going to be the connection to your Zoom.
So you can go live directly from your webcam,
or you can come from your streaming software.
So I have clicked the streaming software.
And the two things that are going to be important for you to have is
your stream key and your server URL.
And so you'll copy those.
Now I find that it's easier to put them off on a separate document.
And actually you'll see that I have the persistent stream key set here.
From everything I've seen,
you will actually be able to use the same key over and over and over
again, and it will actually simplify it.
So you don't have to try and copy, remember to copy it every time.
In the event that you need to copy it, it's real easy to get here.
The one other piece of information you will need to have though,
is the URL for your Facebook page where you're going live.
So I'm going to bring up,
I'm going to bring up my Zoom account.
Because I can't actually go live right here.
Because this isn't my Facebook or this isn't my.
Zoom account, but.
That's not the one I wanted.
There was the email we were talking about though, Brenda.
So if you were in your Zoom on where you're, you're broadcasting,
you're ready to click the go live button, which is off at the far right side.
Or underneath your, the three dots,
you'll see the option that allows you to go live.
The first thing that you're going to get.
Is this screen.
And in this screen, the first thing it has is the server URL.
Which is this bottom.
Value here.
And then the second thing that you're going to need is the.
The streaming key.
Which is the first thing here.
And then the last thing I didn't show you, but if we were to,
we'll just go out of here because I.
Okay.
Let me, let me make sure I understand.
And everybody understands you went to Facebook to grab the stream key,
the server URL, and to know the URL.
For your Facebook page.
But you're actually like you're,
you're going to proceed like normal starting in zoom.
And then you're going to click on the go live,
and then you're going to have the, the, the,
the.
The first thing, you're going to see is a little bit more information.
Asking for it in a little bit more complicated way.
But, and so this is the,
this is the URL you need for the third option on that screen.
So this is the group URL.
So the one at the top here is your Facebook group.
And so that's the unique, if you put that in,
you're going to see a little bit more information about that.
And then you're going to see the group name.
Is that changed now? You won't.
I mean, when the change happens on the 22nd,
you won't just pick your where you want to go. You got it.
You won't even get that.
You won't even get that menu you're currently seeing.
Ah, okay.
That's really what the change is. And so.
So, you know,
I encourage you to just create a separate document that you can stuff
in there.
And I'm going to create a new post.
I'm going to create a new group.
This is just my dream up coaching group.
I'm going to come and create a new post.
And in creating that new post,
I'm going to choose the live video option.
Which is creating a post now with a video in it.
Then for the purposes of today's discussion.
I'm going to go ahead and create a new post.
And I'm going to choose the live video option.
Now that just gets you started with all the information you need to be
able to go live.
And you're, you will probably come up.
It's probably going to default to the webcam version instead of the
streaming software. When you first go in,
you'll just choose the streaming software.
And then you'll click on the advanced settings.
And then in the browser panel.
server URL. And then both of them have the little copy button to the side of them.
Are underneath that the server URL requires you to go into the advanced
settings.
And so you can copy that to paste it straight into that other screen. So,
so this is kind of where you find this information. Going back to the
this screen now and let me bring it up bigger so that you can actually read it.
So, Brenda, from today what you did is you click go live on Facebook.
Tomorrow, what you're going to do is click the custom
option at the very bottom of your list. And when you do that, that's going to bring up the stream,
stream the zoom meeting to a custom server streaming service menu. And here's where those
three fields you we were talking about. So the only to confuse you, the string key is
the first one that shows up in Facebook, which is the middle option here. Then the streaming URL
is the one that was under the advanced section. And then the live stream page URL is your Facebook
group link that you captured before you even tried to get into the this live stream.
And then once you hit this go live button, that is then going to bring you over here.
And the little gray go live thing down here will have turned blue or something enabled
that allows you to click that. And once you click that, that's when it actually takes you live.
And so then it'll end up being the same that you're live on Zoom and in the Facebook group.
Correct.
So it's just there's a complicated route now to get in.
Yes.
And so for people to prepare right now, you're recommending they have a separate document
that they can easily access that includes the stream key, the server URL, and the Facebook
group URL?
Yes. And if you use the persistent stream key, if you turn this one on, it will actually use
the same key. The one thing that I'm still testing is it may actually simplify the steps in going
live. But I need to play with that a little bit more to make sure that I'm not just faking myself
out.
You'll come back on Thursdays and give us updates.
Yes.
You'll keep us current.
I will keep you current. And so this is the don't panic. It isn't truly going away conversation
and a quick drive through the steps that are a little bit complicated, but the ones that will
allow you to still go live.
Fabulous. Thank you for sharing that because that probably is going to send once that hits,
especially it's going to send a lot of people on a tailspin. So thank you for being proactive
before. Appreciate that.
And so I guess, you know, first off, I have two questions. One is, I will obviously come back
with more updates on the Zoom interface. I actually for reoccurring meetings, I believe
there is an easier way to do those. And so I'm going to come back with a recommendation on how
to do reoccurring meetings that makes it even simpler. And so we may find that although it's
definitely a change and frustrating for the short term, we may find that it actually creates
a process that's a little bit easier going forward. So that's the other thing. So I will
come back with other updates on that. But I would love to know if there are any other specific hot
topics you would like me to come in and share on, because I definitely have I have a variety
background where I know lots of stuff in it. And I also don't have a fear of technology. So if I
push buttons and it breaks, then it's because somebody else messed up. It's not my fault.
So there is a question. And then in the meantime, and you guys can put your camera back on. But
there is a question as to any topics. Is this helpful having a technology section in the office
hours? And what would you like covered in the future? Put that in the chat. In the meantime,
Earlene, there's a question that says, what happens if we do choose webcam because we don't
have streaming software?
I've always used webcam when you try to go live in face.
OK, so if you're trying to go live in Facebook
without coming in through Zoom, then that's
what the webcam will do.
And so but if you're wanting to have a Zoom meeting that you
want to be able to have people interfacing with you in Zoom
squares, as well as the opportunity
to go live in Facebook, then you'll
use the streaming software.
And that's where the streaming software is Zoom in this case.
There are others out there, but the one specifically
is for Zoom.
So does that help answer your question, Connie?
OK.
Yeah, I was just, I guess what I've done before
is I've gone through Zoom into Facebook using webcam.
And the reason I've done that is so that I can just
record it through Zoom.
So that's how I've done it in the past.
So it is through Zoom recording and on Facebook.
And that's the second thing you will no longer
be able to do, Connie.
That's the reaction.
Right, that sounds like it.
Actually, she's doing it a little bit different way
from what I'm understanding.
So just to be clear, when you're in Facebook,
though, your Facebook Live is only recording you,
not everybody that's in the Zoom squares.
Is that correct?
That would be correct.
OK.
And so what we're talking about here
is the way to be able to go live from Zoom
so that everybody in your Facebook Live
is seeing not just you, but everybody in the Zoom squares.
And that's very handy.
So that's the difference in what you're talking about.
In your case, you're going live and you're recording.
They're two separate videos.
This is creating a single video.
However, Brenda usually does record as well as
frequently goes live in the group
as well, depending on where she's at.
And so you can do both a recording
and go live through Zoom without the other.
And so that's the difference in what
you're doing today versus what I'm showing here.
That process will still work the way it does today.
But if you're wanting to be able to see
all of the people in the Zoom squares in your Facebook Live,
then that's where you need to go through the process we just
walked through.
So let me understand, Earlene.
I didn't realize that.
So the way that I do the launches,
like the last one I did.
So I am starting in Zoom.
And then I'm saying go live in Facebook.
And it's just me talking.
So in that case, everything is staying the same.
It's not changing.
Or is that no longer going to be available?
That way, that path won't be available.
OK.
And so that is what's changing.
So that's what Connie was doing as well, no?
What's the difference?
Now I'm confused.
I know.
What Connie is doing is a different tricky way.
So if you go in, and so let's look at Facebook.
So if we just come and I hit the web,
actually it won't let me because Zoom's
using my camera right now.
But what Connie's doing is she's using the webcam
to go just straight into Facebook, not through Zoom.
OK.
Got it.
And so that's where hers is different.
She's done it.
I missed that.
OK.
Got it.
OK.
More questions for you.
Julie says, do you recommend StreamYard for streaming
or is it unnecessary?
I personally don't like StreamYard, I'll just say that.
It's not my favorite.
There are some benefits to it, depending
on what you're trying to do.
In general, I find Zoom just generally easier
instead of having to worry about promoting people to the stage
and taking them off the stage and all that kind of stuff.
That's where I find StreamYard more challenging,
as well as being able to connect StreamYard to Facebook
so you know who's actually commenting
and there's a bunch of things about StreamYard
that I'm just not a huge fan of.
So it sounds like StreamYard is going away.
And that's the one thing that would be kind of a different
tip in general, is the more you can simplify your technology,
the more your life will be simpler.
And if you.
who have two things that you only use StringYard
for one aspect, but you can use Zoom for many aspects,
then not having both of them means one less.
Yeah, good.
Cluttering software, and I'm intentionally using that word
because technology can be a clutter factor
in our world as well.
And so eliminating those that you don't need, so.
So good, so good.
I used to use StringYard,
and I would use it especially for presentations,
and I would be pulling up the different things,
or underneath me, it would have words or whatever.
You would just do that in Zoom,
sharing the screen and pulling up slides, yeah?
So I don't see a need.
I haven't used StringYard for years now,
and I don't see a need either.
So thank you, that's a great, great.
Okay, and then Connie says,
what is a good streaming software?
I'm clueless, but do you even need,
is that, in what you just said,
was it a streaming software?
No, Zoom is your streaming software.
Okay, good.
That's what we're talking about,
is Zoom is one of many, StringYard is another,
there are several others.
But either way, Zoom on many levels is simpler,
and it's more readily used by a lot of people.
And so when you try to introduce those other softwares
just to stream places,
then it adds a layer of complication that's not necessary.
Love it.
So another question coming up, Earlene.
Julie says, I would love a technology map
of simplified tools.
And so if there are things that we can eliminate
and ways that we could use Zoom differently
or something else, that will be a great thing going forward.
I know for me, I have so many different technologies,
so I have that question as well.
She also says, I only use LinkedIn as a platform.
Now, I have not used it,
but I know there's LinkedIn Lives and things like that.
So what's gonna happen?
Is that going to change?
I know that's not meta, it's totally different.
So-
It's totally different.
So I don't think anything related to LinkedIn
is changing at this time based on what I've been able to see.
Okay.
And so I have not done this, Earlene.
Do you go from Zoom to LinkedIn as well?
I have not, but I believe you can.
Okay.
That would be interesting to know,
because I'd like to know that.
I take that back.
LinkedIn is not one of the live places
that is an option in Zoom.
Okay, okay.
So you're just doing LinkedIn Live separately,
just like you would do like a Facebook Live separate,
not using Zoom.
Okay.
And, but the other thing is, is that through Zoom,
you do have the capability to do a YouTube Live.
And so you can,
that is one that you can livestream into YouTube.
And for a minute, when it looked like the sky was falling,
that was gonna be my go-to, is just livestream to YouTube
and then get the post in, but that's not necessary.
But that is another one that you can go live to as well.
Fabulous.
Julie's got one more suggestion,
then we'll open it up to non-tech questions as well.
So she says, can Earlene offer us
a technology audit consultation
and we'll hire her for that?
Do you have a technology audit consultation?
I do.
And there, I've done a very small scale one
that I've given as a, as one of my lead magnets,
but yes, I can do a consultation and look,
and Brenda, I would like to have a little bit
of a conversation with you around,
I wanna make sure that I'm in alignment with,
for any of those who are your Prosper coaches,
I wanna make sure that we're in alignment.
And so, but yes, I do have a technology consult
that I can offer.
Perfect, perfect.
Yeah, there's things that I've come to really recommend
and I know I've shared some of those with Earlene,
like Coach Accountable, to me,
that replaced my billing software, my call,
my call, all of the things around my call and schedule,
it can deliver courses, it has all my worksheets,
it's my client management.
So one of my saving is I can communicate
with a whole group.
Like there's so much that I can do on Coach Accountable.
Okay, Earlene, if you can put your information in the chat, they can reach out to you.
And you guys give some love to Earlene.
And I'm going to now open it up to the rest of you that any other questions now, now it
can be business mindset, anything the purpose of office hours.
So Julie has her hand and by the way, in reactions, there's a place to raise your hand like Julie
just did so that I noticed you.
Not all of you have your cameras on.
You can also put questions in the chat.
I'm watching the chat.
So Julie, yes, questions.
Hi.
Yes.
In my question in my world has to do with getting paid for what we do.
And so that's why I'm not asking Earlene to give me everything, all your goodness, right?
So I met with it's so much fun watching money come flying at you, by the way, I love sharing
your testimony in the last call that, that, you know, we worked with Julie, we got, you
know, her messaging, we got her her pricing, and we got her to raise her prices.
And the thing is that what Julie did different, I'll teach this, but a lot of coaches, if
you haven't grown your capacity, if you haven't grown your mindset, you don't have the courage,
you fall back to the old prices that match, you know, your financial set point.
And Julie just like raised her prices $1,000, boom, got it, got it full pay.
And so the money's flying in because she's taking action.
And so you know, I want to congratulate you again, Julie.
So your question around pricing or around collecting?
It's just so funny, because by the way, I've decided what I like I've been putting on every
day like a bathrobe, actually, we don't put it on the bathroom, you're trying to get that
thing off.
So I put on my makeup face every day, I'm putting on the mindset of where do I want
to be by December 27.
Nice.
And then I just plan that it's done.
Yeah.
And as I start just making my decisions, because my person that I am in December 27, does not
have three jobs.
Yeah.
I do not have all these different methods to make money.
Yeah, I don't need it for one.
And it's all working out.
And money is coming to me in so many different ways.
It's so fun.
Even my husband's making more money.
Yes, he he sells cars, he normally sells nine to 10.
He sold 14, maybe 15 this past month, right?
You're rubbing off on you, y'all, we put it out in the atmosphere, and it just gets good.
But even today, I was thinking, well, from that viewpoint, working backwards, would I
because the company that I worked with has come back to me going, excuse me, could you
help me?
And I'm like, yeah, I'm not doing it unless I have a residual income of every time there's
a new bill that comes in.
I want 7%.
And they're like, Oh, we can't afford that.
I'm like, well, I'm fine.
I don't need the money.
Well, then they told me this big long story today of law, we really need to find pay me
7%.
I don't care.
And I won't get residual income, whatever.
Yeah.
And I'm like, fine, I'm probably not going to help them much.
It is fine.
So it's funny, I'm even trying to turn money away.
Then I had a meeting last week.
So I met these people.
They have a sales culture problem.
Everything else is great in their company.
So they need me to help them with their sales culture, sales training and show up.
The man sent me like their current standard operating procedures.
He wants me to read through it and give him feedback.
So I'm just like, okay, at what point do I say, hey, it looks good, I'd make a few tweaks.
And that's all I say, or, yeah, well, blah, blah, blah, blah, blah, here's what you need
to change.
So my question is just how much do I give away?
And then how much do I go, well, because yeah, I don't give everything away.
That's, that's, that's a really great question.
And it's a great question for all of you, which is what I, I try to pull from what the
question is, how it relates to everybody, not specific.
And one of the big things for all of you.
So there's, there's several phases in what she just asked.
Okay.
First, it started with the mindset.
Remember, we go mindset, skillset, right action is the success formula.
So the mindset first that you're starting with, and, and what hit me as you were talking
is a Bible verse about being seated in high places with Christ, meaning that we're looking
at things from the high level thinking, looking down at a problem.
We're not buried in a problem or a question or any of that.
We're coming up with heavenly solutions, looking from a higher perspective, looking down.
The other way to think of that, I have encouraged you all, and I'm going to encourage you again
to read, be your future self now.
now by Dr. Benjamin Hardy, because as you get clear on your future self, you are living
from that place, not trying to get to that place.
And there's a big difference in that distinction, living from a place, getting to a place.
Getting to a place is where most people are, and it's striving.
Someday I hope to make money, have clients, make more, get a raise, blah, blah, blah.
It's like the carrot in front of the horse, and you're going forward, and it's always
in front, when you're coming from that place.
So this future self of December 27th that you mentioned, how does Julie do some things?
How does she qualify?
Write this down in your notes.
How are you qualifying your prospects?
Are you just taking everybody, and are you scrounging and trying to get any money, or
are you pre-qualifying?
Well, part of pre-qualifying is having very short calls, five, 10, maximum 15 minutes.
You're asking the goals and where they're at, what their challenges are, and in that,
you're building rapport, you're building connection, but you're also knowing if this person is
your ideal client, and if they are, at what level, what are the programs that you offer?
So example, I may have some people, there's no way that I can see where they're at, that
they're likely going to do a year coaching with me, or a bigger package, but they'd be
perfect to be in the ecosystem, get nurtured, grow, do the courses, being part of Prosper
Leader membership.
Well, that doesn't take any long calls.
You can get them started on that, five, 10, 15 minutes, point them to your resources,
if you have resources, free, low level, point them to that that don't consume your time.
Now what you're talking about, Julie, is very high level time.
If you're doing some kind of audit, you're going through theirs.
So the first thing is a big picture, and that's all you're giving on the audit calls.
It's like, I can see that there's quite a few changes, that if you changed it, we'll
really 10x, I can see that we could really improve your this, your that, your this, that
would require a more in depth coaching call, that I really walk you through, and give you
strategies and systems, you know, to create the change.
For that, I recommend we do, and it might be, you know, I might oftentimes, I get with
a coaching client, and I say, you know, who's your, who's your niche, who's your ideal client?
And they go, oh, women over 50.
I'm like, that's not a niche, that's half the population.
We're not there yet, right?
And so I know, and then I say, well, what's your big promise?
What's your value proposition?
And they say, well, I don't know, I've been trying to figure that out, you know, I help
them with this, and I help them, okay.
Now I can see that we got to go for a one day intensive.
Now it's always focusing on the results that you're giving them, okay?
Every conversation that you're having, Julie, is about the results that they want.
You're keeping it in that place.
So knowing what you can help them with, I can see that we need to do, whatever it is,
a one hour call, a three hour, you know, half day, what you know what you need to do this,
and you know the price for that, you've already got that in your mind.
So you would say, I could see that we really need to do some work in the sales department.
We need to do some work in training your team.
I think we need to look at your systems.
I think doing those three things, the sales will grow at least, I can see your income
from your sales growing at least almost immediately, whatever, 20%, whatever it is.
I can see simplifying by using this.
So let's schedule.
I'll send you a link.
Let's schedule, and it's showing like quick returns, right?
You want to, when you ask for the order, in a sense, when you're asking for the consult,
you're showing them the benefits, but you're not doing it right there for free.
You're not coaching.
On these calls, and you always want to make it clear, these qualification calls, be it
a breakthrough call or be it a connect, like a 15 minute connect call, these are not times
to coach.
These are not times to consult.
These are not times to mentor, and they're a high level answer that these look like the
main changes, and when you make these changes, it'll produce these results.
I think it will take this much time.
Here's what I recommend.
And that's your important word is, here's what I recommend.
Is that, does that answer your question?
Yes, thank you. I've always known don't coach on your sales call because that's
giving it all away, but I just that's helpful to break it down more simple.
Yeah, I like adding value. There's a difference between adding value and coaching. Like I add
value by telling them why, and I often have a story, why having a very micro niche is profitable.
And I use, I have a story for these things to make it more visual, a metaphor, right?
So I use fishing, like my son loves fishing. And I talk about that when he goes fishing,
the first thing he decides is what he's fishing for, right? And is it a trout? Is it a lake bass?
Is it, you know, an ocean, you know, swordfish? And each of those hang out in different places.
They require different baits, different size hooks. It's the same thing for you.
If you're reaching out to a, you know, 25 year old homeschool mom or a 60 year old CFO,
they hang out in different places. So by, I gave value by explaining the importance of niche,
but I didn't figure out their niche. They're going to get a template to do that. They're
going to get coaching to do that. Same for pricing, same for packages, same for, right?
So understand the difference, always add value, like teach some things, make them aware of things,
but don't coach. Don't do the consults on a free call.
It is funny when I finished the call with this guy right before here, he's like,
this has been so helpful. I'm like, I didn't do anything, but listen. So yeah, that's kind of
funny. Yeah. I get, I get people that tell me that they get more from that free breakthrough call
than they've gotten through, you know, months and months and months of coaching.
I have people, I had two people call me because they know I was in Brian Tracy's book and they
have an opportunity to be in this upcoming one. And they call me on LinkedIn to say,
is it worth it? Now I could just say, oh yeah, my experience was great. It's worth it. No,
remember everybody that's reaching out to you as an opportunity, by the way.
And my answer to him was, well, that depends what you're going to do with it.
What do you have set up going into the book? And when you actually do the book,
do you know who you're writing for? Do you know your purpose? Do you know your niche?
And how are you going to launch it in market afterwards? And they're like, oh,
I didn't think about that. Right. So they ended up doing a $1,500 one day breakthrough session with
me. Right. They called for a breakthrough. I didn't go through, oh, you're going to do this
before and you're going to do this. No, I didn't get into the nut, but I gave them. So you're
giving them the higher level picture, which is still very valuable because they haven't had that
high level strategic thinking. You see? So that is a gift to get them thinking that way. Great,
great question. Thank you for bringing up that question. Okay. We've got a few more minutes.
Who else has, was that helpful? Put in the chat. Did that, what did that bring up for you? Do you
have questions more? Most of you have your, your cameras turned off. I see more than 10 of you on
here. So any, any other, you can raise your hand in the reactions or put it in the chat or just
go ahead and ask me, what is that bringing up for you? Where are you right now? We're starting
a new quarter, second quarter. This is a really important quarter in my opinion,
because when you finish this quarter, you're like halfway through the year. So, you know,
when you know your future self, you know, where you're wanting to be at the end of the year,
you're breaking it into markers to know what you need to be doing now. And so where is the area
that you're needing to grow your leadership, your capacity? Where is the area? Is it in you showing
up? Are you showing up every day? Are you doing your golden hour that you're being filled up with
the Lord? And are you doing your miracle hour that then you're pouring out on LinkedIn, on Facebook,
on Instagram, wherever it is? Where are you needing to grow? Are you showing up enough?
Or are you still needing to work on that? Are you, how's your sales skills? I sent somebody
yesterday, I sent four links. You guys all have access to this yourself in the Prosper Leader
membership. Have you listened to the successful sales conversation? You're in a coaching or
healing business, but you're in a sales business, okay? Your service is coaching or healing or
technology, whatever it is that you're doing, but it's a sales business. How are your sales skills?
So successful sales conversation, many people...
I've listened to that three, four, five times,
really up your game.
And there's a Q&A encore that goes with that.
If you're doing pretty good, in other words, your conversion,
how's your lead generation?
We talked about this already.
And then how is your sales conversation?
If you're doing pretty good on that,
how is your follow-up skills?
There's two follow-up calls.
And I noticed one wasn't showing up.
I put it in again yesterday.
So there's the original fortune in the follow-up,
and then there's a Q&A, follow-up Q&A.
So there's two calls on that.
And then there's another one I put in there
that talks about 10X-ing your sales using follow-up.
So how's your sales game for second quarter?
How's your follow-up game?
And one of the things I'm noticing, ladies,
and I'm noticing it in my business,
and I'm hearing it from six-figure earners,
seven-figure earners, eight-figure earners,
this is across the board, I'm hearing this,
the time for people to buy, it's being lengthened.
The sales cycle as a whole is being lengthened.
I don't know if you're finding that.
I'm finding that.
Whereas they might've decided on the spot
or within 24 hours, now it's taking weeks or even months.
And you need to not be set off your game by that.
Meaning, if they tell you,
they tell you when they're ready to buy.
Most of them will tell you.
I've got people that are expecting
some kind of cash infusion or settlement,
and it's coming in 30 days or 90 days or whatever,
and that's what they have allocated for their coaching.
And so when you know when that is,
that goes on your calendar.
You've got to have a follow-up system.
One system that's simple,
if you've got a big desktop calendar, you go,
okay, June 1st, you write their name.
It reminds you, when you get to June 1st,
you need to follow up on them.
You can do the card system.
You can use more sophisticated sales tracking systems.
And that, Julie, I may have you do a little teaching,
sharing, tracking follow-up, like how you track your leads.
Because if they're ready in 30, 60, 90 days,
don't just forget about them.
You have them plugged in, that you're checking in
and staying and sending them valuable things,
inviting them to things.
You've got them on your newsletter.
You're staying front of mind for them,
but you're doing a specific follow-up call
when they're ready.
And you say, hey, when we talked,
you said you'd be ready June 1st.
So do you have a system that people
aren't falling through the cracks
and that you're staying with them over time, right?
People are hanging out in your ecosystem longer.
I have people from the first launch that I did in December,
the first seven-day series I did in December,
and they hung out and they hadn't purchased,
but man, they were the first to sign up
when I did it again last month.
And this time, they're booking calls,
and this time they're ready to do the coaching.
They needed to hang in the ecosystem for a few months,
really know me, really trust me, really build rapport,
be really ready themselves to realize
they really do need a coach.
It's not working trying to do it themselves.
So they're in your ecosystem, right?
And so make sure,
make sure that you have a follow-up system, okay?
Using the cord of three strands that can't be broken, okay?
Phone and text and direct messages
are the highest level conversion, that comes first.
People check their texts, they answer their phone.
A voicemail text is really powerful, okay?
Second is emails.
If you're neglecting emails,
you're neglecting one of the biggest, the big three, okay?
And then connecting on social media
so you're staying front of mind.
All right, Earlene has her hand up.
I do, although mine isn't necessarily related
to everybody else,
but I thought that I'd just get it answered this way anyway.
It looks like probably because of coming in at basic
or whatever,
I don't think my Prosper Leader membership
is set up correctly.
I don't have access to all of this stuff.
I saw that, Earlene, and I was,
I got your email and when I saw your face,
I was sitting here going,
oh my gosh, I gotta go in and change that.
I'll change it right after this call.
All right, perfect, thank you.
Yeah, thank you for bringing my attention to it.
When I saw your face, I went, oops.
Okay, I'm playing catch up.
You guys remind me not to do a launch
and all the follow-up,
two big birthday trips and celebrations
and a full day retreat all in the same.
three weeks.
So I'm not as great on my follow-up as I could be,
although I am getting to everything,
but it's a little lag time.
All right, who else has got a question?
We've got about six minutes.
If not, if you don't have a question,
what I would like you to do right now to make this relevant,
first of all, turn on your camera
unless you're driving or it's dangerous or something.
Show up, turn on your camera.
And I would like you to share the one thing
from what got shared today.
There was technology tips, there was sales tips,
there was a lot here, okay?
What's the one thing that you're going to apply?
So you can just turn on your camera,
you can just say it, you can put it in the chat,
you can raise your hand, but what is the one thing,
because if you don't apply it,
it's just gonna be gone, right?
What's the one thing you're gonna do different
as a result of today?
What did it remind you of?
Okay, Earlene, your hand is raised and you're muted.
Yes, okay, I think I have two things.
One is it's that I love the point,
the simplicity of value, but don't coach.
And I think that that's a trap,
it's easy to fall into the trap of thinking
the only way you can give value is through coaching.
And I think you've given a really great example
with Julie on that.
And I think as a result of today,
I'm also gonna create a tech intensive
that's more of a full day as opposed to the blueprint,
and so I'm gonna expand it beyond what I know I could do.
And so that definitely is the thing that I had there.
I love that, Earlene,
and that will be a really nice profit center for you.
And I personally limit how many,
because it's three, four, five hours,
so I'll do four or five a month at the most,
but because it's my time and it's intense,
but it's something that probably most people
that come to you need.
Like every coach, before we go anywhere with them,
they need their packages set up,
their pricing, their messaging.
I just know that.
And so a first step is almost always that intensive,
and I suspect that's true for you.
And what I recommend,
I'm gonna show something really quick.
I recommend you have something
from a sales standpoint for this, Earlene.
Let me just open,
this is just a really, really simple page.
I didn't even run it through my website.
I use Card, which is just a really cheap,
easy place to build a page really quick.
But I recommend that you have something like this
that lists, so this is my intensive,
have something that lists.
Remember, sales is about showing benefits.
So I want you to do something like this.
This is what I recommend, Earlene,
that you've got four or five things
that when we finish this,
notice how this is from their perspective, not mine.
When you finish this, look at the wording.
You're gonna gain crystal clear clarity on your exact niche.
Look how it's worded.
Effortlessly connect and draw in your dream clients, right?
Create a compelling value,
giving your messaging a powerful edge,
design irresistible, getting clients eager to say,
yeah, right, these are things they want, okay?
And that I can just show this when I'm selling that.
So you would pop that on the screen
when you're talking to them.
Why should they?
Always remember, why should they?
Okay.
Yeah, I was already creating the outline.
Beautiful.
So you're a quick mover, you're quick,
but I'll share for everybody else.
Okay, Connie, you raised your hand.
How are you gonna apply this?
Or is that a question?
I am, okay, so thank you, Earlene, for the tech stuff
because that settles down the,
just the uncomfortable tech stuff.
And then Julie, when you shared, I was like,
oh my goodness, like when you said money is coming to you
and whatnot, my heart just kind of went, ah,
I'm just like so happy for that, for you.
And I know it can be a reality for all of us.
And so I'm going to be buying that book, definitely.
And.
give a higher level picture without the how to. That is
definitely something that resonated with me. And I feel
like, oh, yeah, just just be a coach, ask them a question back,
like, without coaching, just you know, like you said, Brenda,
your, your example was stellar. So yeah, I like that.
Beautiful. Thank you. Thank you for sharing that. And you made
me think of something as well. You made me think about, um, I
used to always do a lot of affirmations, and there was a
song that I, I really liked that was money is coming to me easily
and effortlessly. And so, um, you know, again, this is also a
mindset. And so Julie really broke through that she didn't
start that in the beginning coaching with me, she did not
have that mindset. She grabbed it. And she she's, she's, you
know, it's her doing she's done it, but she didn't start there
when we started coaching. And so now I see that not only did she
like kind of get it in her head, she got it in her heart, but now
she's embodying it. Right. And now it's like, man, money is
coming is coming everywhere. And you know what, I've got the
confidence to even turn money away, I'm going to take the
jobs that I desire. This is all about being your future self
now. Right. And and that includes being comfortable with
money, and having a place for money. Like a lot of times, like
I have really exciting places, I want to bless, you know, one of
my team members, I want to really pour into the end, I
shouldn't even use the word want I desire, want means extreme
lack, I desire, right. And so I see a coming and also see that
that the flow, I see it going as well. Okay. And you know, not
that it all goes, but it's going. Okay, Antoinette's got
her hand up. You guys, this has been such a great call. I'm
just loving your feedback, Antoinette.
Hi, so I was at a chamber meeting before this meeting, and
at the chamber meeting, they were, it's just everything's
full flowing together, because they, it was a book club thing
where they had everybody read a book about the go giver. Yeah, I
don't know. Okay. And so it reminded me of the value that
you're talking about, because that is all about, you know,
giving that value. Yeah. And I want to share something that,
and I did get the audible on that book that you just
mentioned. So, um, so when you don't receive, you are robbing
someone of giving. And you and I had talked about how I tend to
give, give, give, and I don't know how to receive. And when
that was given, when that was said to me, I was like, Oh, that
kind of hit. And so I wanted to share that because of the value
thing that we were talking about, it just kind of seemed
to fit all into this. I love that. I love that. So any of
you that missed the conversation, it was probably in
a previous call. Look at this, like breathing. So all of
nature is cyclical, right? So the trees give out oxygen, we
breathe in, we receive the oxygen, we breathe out the
carbon, is it monoxide or dioxide? What is it? Someone
tell me. I'm a dioxide, carbon dioxide, dioxide, it is
dioxide. Okay, so it's two, I couldn't remember is one oxygen
or two. Anyway, we breathe that out. The trees receive that and
breathe it in. Life is like that the rain goes up and then the
rain, all that God created is like that, right? So the blood
goes out from the heart oxygenated comes back in to get
more oxygen from the lungs, right? So, so this is like the
cycles of life, how God has created it. So when you think
about breathing as a metaphor, in your life, are you out of
balance? Are you only breathing out? Some of you are
overgivers. And I'll tell you that it's not because you're so
lavishly generous, it's because usually it's because there's a
core wound, you want to be loved, you want to be accepted,
you want to prove that you're good enough, you want to make
sure you really are a good coach. It's not really because
you're just like the most generous person on the planet I
found, you may be the exception. But usually it's a core wound
acting out, right? And so now you're just giving in a way to
prove that you are good enough or to get that, you know, you
know, the approval or the validation or whatever. And so
you're breathing out. And there's nothing left.
you and coaches burn out and leave. Others, on the other hand, are just receiving because they're,
again, a core wound. Lack. I don't get enough or whatever. I don't have enough. I need to hoard.
I need to pull in. I need to take, take, take. I don't have enough. It's lack. I need more classes.
I got to learn more. I need more. I need, you know, and you're just pulling and pulling in,
but none of it's coming out. So it's stuck, right? And you know who you are. You're more breathing
out. You're more breathing in. Or are you nicely balanced that you're breathing out and you're
breathing in? And awareness is the first step to transformation, right? So just being aware,
Antoinette, I want to congratulate you. Once you're aware of something, you can change something.
Transformation starts, right? Oh, you guys, so good. So good. Anybody else going to talk about,
remember, if you're not even giving on this call, you're stuck. Come on. Give to everybody. Let them
learn from you. Speak up, show up. This is, this is leadership one-on-one. Come on. Let me hear from
you. Quick, quick, quick. I'm over time and I got to go. I got the most out of the follow-up and I
know that was just a brief topic, but even just this last week, right now I'm working on Pilates.
Actually, I'm one of the people that Brenda is waiting to follow up with me due to a settlement
coming my way. So I'm one of those people on her wait list. But in the meantime, I'm doing Pilates
and I just had somebody sign up like two weeks ago and they're supposed to be on my schedule
today. And just yesterday they canceled 24 hours in advance. And so it's that follow-up like,
Hey, what's going on? Let's get you back on the schedule. Cause this is a first time client. And so
just being consistent with that follow-up, it's a gentle reminder today to be like, Hey,
got to reach out to her and be like, what's going on? Let's get you back on the schedule.
Good one. Good one. And so remember the follow-up can be very motivating, very inspirational.
That'll keep a lot of that from happening. Keep them from disappearing. Otherwise you just wait,
like I have people that are going to be ready in May or ready in June. And I just wait three months.
Good chance. I'm going to get there in June and they're going to go, Oh, I decided not to,
or I hired another coach or I went blah, blah, blah. Right? So no, we're going to stay in touch.
And one of the fastest, easiest, if you want in time, I go into text messaging or I go into
messenger and I leave a really quick, inspirational, motivational message. Emily, I'm sure you got that
from me. I've stayed in touch with you many ways by email, by in written text form, in voice text,
inviting her to things, plugging her in to, okay, until then you're not ready until then
jump in the Prosper Leader membership. So we're in touch all the time. Right? So you see,
prevention is better, right? An ounce of prevention is better than a pound of cure.
So look at follow-up as a form of prevention for retention or for them joining and staying
in your ecosystem. So super, super important. I had someone this week say, I sent them a brochure,
but then they never called me back for two months. I'm like, hello? They never call back. Hello?
You know, in my experience, if I send a brochure and don't follow up, they're not calling back.
You know, unless they're just so motivated that they chase you down, but that's one out of 10.
That's not nine out of 10. Any of you have that same experience? They don't call like they,
they didn't call, raise your hand, like put in the chat. How many of, you know, no, people are busy.
People get distracted. You're not their first priority, unless you're staying top of mind,
they're not thinking about you. And unless you really made such an impression with something
that they really need, chances are, they're going to fall through the cracks, no matter how good you
are, unless you have a follow-up system, right? Now this is part of your leadership. Remember
leadership, and I got to wrap this up. Leadership is about allocation. Okay. You've got to allocate
your time. You got to allocate your energy. You got to allocate your money, how you're using those.
So your leadership as to how you're using time, you don't have time to make 50 million phone calls
and, and have 50 million conversations. That's not going to work in your leadership, right?
If you're seeing yourself as your future self, you don't have a lot of time. So a lot of times
you've got to look at what can I do that's going to reach the most people, the quickest, number one.
One, number two, I want you to start thinking
about building a team.
That's another book after Future Self, Who Not How, right?
It's like, who can support me in this doing these many things
that I can't do?
For some of you, your next step is to get out of the weeds
and stop doing the little things that are keeping you
from really soaring financially and spiritually and everything.
Who can help you that would be very gifted
at doing these things, right?
And I'm constantly expanding team.
And so I've had many women who did not
want to build a big business, just had one again yesterday.
She says, well, I don't want to get my business real big.
And I'm thinking, she doesn't want to make more money?
OK, what was that comment?
Why does she not want her business to be too big?
Well, then as I heard her story, she was in corporate world.
And I said, I'm picking up a value conflict for you.
And tell me if this is true.
I recognize it because I had it.
And that is, on one hand, you want your business
to be successful.
You want to earn more money.
You want to change more lives.
But on the other hand, you're really
afraid that the bigger your business gets,
the less lifestyle, the less time, the less freedom
you're going to have.
I said, I had that.
And it kept me gas and brakes for a long time.
And so you've got to change that value conflict, right?
So some of you, that's what's holding you back right now
is a value conflict.
And some of your clients have a value conflict like that.
And so I want you to understand that when I rewired that,
that the bigger my business gets, the more freedom I have.
The bigger my business gets, the more fun and freedom
and fulfillment I have.
Why?
Team.
The first thing I did was hire a lead generator, right?
So my calendar always has calls.
I don't have to worry about where
my leads are going to come from.
I've used her for four years.
Leads always come in.
Second thing I hired was a copywriter.
I don't have to sit and write every single thing.
I have someone, when I'm doing a launch, can really push it.
You guys know.
You get the emails every day a few times
right before the launch, right?
So I don't have to do that, right?
You can, and I can keep adding, right?
You hire the VA that's doing all the weed stuff.
And my dad taught me early on, a good marketer
pays for themselves.
So these should not be expenses.
You shouldn't be saying, how am I ever going to pay for this?
You're looking at your team.
How will each one of them pay for themselves?
Higher level thinking, higher level leadership.
Topic for another time, another day.
Love you guys all.
Thanks for being here.
Thanks for showing up.
And we'll see you soon.
God bless you.