WEBVTT

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We're obviously doing that.

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So we did just have the Rainmaker family jump in.

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So we're excited to have Rainmaker guys

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from Steven and Chelsea, good friends.

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We have this group, we're gonna do it every other week.

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We may move to every week,

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but just really for anyone who owns their app

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and owns their own tech stack.

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So there's gonna be training on how to leverage tools

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and different training that we've got, best practices.

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We're gonna have some live Q&A with me,

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talk through anything that you guys are struggling with

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or things we can help improve, even feedback on the app.

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And then of course, we'll give you behind the scenes

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on anything we're working on.

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You can check out like the recordings

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in the tribe social app, but we have a full Firebase tour.

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We have some whole thing on Zapier automation

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from last time, so you can check that out.

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And so today we're gonna talk about integrating AI

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into your community.

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AI is of course like a huge buzzword right now

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and everybody's adding AI to everything.

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And so we're just wanting to basically figure out

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how to use that for your community.

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So we already have an integration

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with a tool called Chatbase.

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So if you go to chatbase.co,

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it actually works for any tool like this,

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but this is the one that we have found works the best.

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And what I'll do in this,

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I'm just gonna kind of go through it piece by piece

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and we'll just, I'll build it live with you

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and we'll go ahead and add it to this group

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that you guys have access to here on our tribe app.

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And the way we can do that is you can actually have

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a tab on any of your groups called chatbot.

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And then right here, it will actually have the chat.

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So we'll set it up here in a second.

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But the way that the Chatbase is different than ChatGPT

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and there's Gemini, there's Cloud,

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there's all these different, everybody's got an AI,

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there's Grok, if you wanna, you know, on X,

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they all essentially kind of are using machine learning

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and they're all trained on certain content.

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So essentially have this like infinite, you know,

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thing of content where you have, it's scraped the internet,

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it's pulled content from all over.

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And then what happens is you ask it a question

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and it tries to like get you the best answer

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based on everything it knows in its knowledge base.

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So very, very useful.

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But if your students were gonna go in there and use it,

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let's say you're teaching on a particular like technical

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thing or something that's out there,

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there's a lot of knowledge that is just sort of general

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knowledge that ChatGPT could help with,

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but they could kind of get that on their own.

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Like that's not really useful to provide to your students

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cause they could kind of get that anywhere.

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They could just Google it,

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they could go on ChatGPT and ask themselves.

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What's really cool about Chatbase is essentially

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lets you put a layer kind of between the two,

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between like everything that's out there in the world

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and I was hoping there was like a diagram here

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which illustrates us, if not, I'll draw one real quick.

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But the general thing is that you could basically

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have all this knowledge out there in the world

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and then you can have a layer that's in between

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that's just your data essentially.

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So your data could look like Notion documents,

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it could be a website that you're pulling from,

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you can feed it PDFs, Word docs,

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you could take like transcripts from your challenge,

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transcripts from all your courses

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and feed that into the AI bot.

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So that way you can actually at that point

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use all the cool sort of chat features,

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but then instead of it pulling from like

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the general internet, it's gonna pull just

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from the content you provide.

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So we'll set all this up.

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I'm gonna make a little more sense

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when we get it all set up here.

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So I have one that I started here.

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It's a very, very simple little interface.

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When you're setting it up, you go into settings.

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There's a few places here where you can choose

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like models and all of that.

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I'm just gonna give you kind of like

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the base package of what to use.

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This bot here, I was actually training people

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on how to like set up their challenges.

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This is with, we're doing a little prototype

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for Pedro actually for his movement maker bot.

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But for this, you can give it instructions.

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So I'm gonna say since David's here as well,

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like you can say like, you can tell the AI

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what they're gonna do.

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Like you are like a trained assistant.

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That is helping members of our last year single community find, you know, the resources they are looking for. And then you could paste in here like vision statements you could paste in different things that help define you all that type of thing so that gives

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them an idea of like context because you're providing a ton of context to the AI bot.

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And you can make this as long as you want. So you can say,

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you know, if anything's off limits like I don't want you answering questions about this topic or that topic. You can write all that out so you sort of telling the bot, what you how you want it to work.

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So I'll save that.

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And good general. I'm going to name this like

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the LIS AI for now.

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And then when you go into.

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There's a few things I think there's one other setting here.

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Just close all these pop ups here.

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Chat interface. You can give it a name like this is the message it could say like, yeah.

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You know when they first open it that's what they're going to see.

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And then you can write specific things like help me write like a, I don't know, vision statement,

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or something like that. And so then you can have these prompts that if I just click on it, it'll actually just start that conversation.

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where they're going to, there's like these five questions they need to answer and they're going to come up with like a vision statement for their life or their business or whatever.

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You could have a prompt like this.

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And then there's, you can put names on it, you can give it a little bot image.

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And I think that's pretty much it as far as like a little interface and now this little block right here is what's going to show up in the app when you're done.

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So that's good. This right here is going to show up on the chat bot tab like right in here.

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So you can customize that however you want.

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Security, I'm just going to skip over, not all these are very useful I don't think we need custom domains or any of that.

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There are ways to like, if you're doing a challenge, or this is a public bot you can essentially let it capture leads and things for you don't need to worry about that right now.

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So, the main thing is going to happen around sources, this is all the content you're going to give it.

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You can connect Notion which is super cool if you're using Notion for notes, things like that you can have that set up.

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You can also set up q&a, like if a specific question gets asked, you can put that in so if you guys get a bunch of questions on a particular topic, you can come in here and like write the question and put the answer so, especially if you got things

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like for David for you guys for Jackie that she's answered that question, you know, 50 times, and it always pops up on a challenge or something.

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You could come in here and like add a bunch of just things you know people are going to ask like, why is this thing happening or whatever and then you can kind of give Jackie's answer here so it's a little bit.

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It feels like it's an AI bot but really it's like word for word just giving the answer that Jackie would give so that's, that's what's really nice about this is you're giving it a layer of control that you don't have.

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Let's say if you just connected with like chat GPT.

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This content, and this context days, kind of at this one level here.

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It doesn't take all of your content and share it with chat GPT if that makes sense so if like privacy and legal we can our friend, Peter Nevis would at this point be telling us, you know, obviously to be careful about what you're sharing with AI.

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But this is kind of keeping it at a private layer between you and the chat GPT so it's not like you're telling chat GPT all these things, and all your sort of proprietary frameworks or anything.

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You're kind of keeping it at this this simple layer here, and then you're going to use chat TV is going to reference this when it answers questions.

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So, that's, that's it on the q amp a and then website.

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You can always put your main website your landing pages your, your funnels, add as many as you want here, and it will go and scrape all those pages and so it kind of sees language you're using and type type of thing you're talking about.

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So just will reference that as well.

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So you can write specific things as well you just want to dump a bunch of text in there. And then the files.

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I would recommend this for like transcripts. So taking the transcripts from your trainings you can grab these off of YouTube or, you know, Otter AI is a great tool descript is a great tool.

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Drop your video in it auto transcribes everything you can, you know, bring that in as a text file.

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file and drop it in here.

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And then essentially every word that was said, um, you know, on a challenge,

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then becomes a reference point.

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Um, so if like, for example, for you guys, if Jackie answered a bunch of

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questions on the, on the, uh, challenge, um, it would have that as reference.

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Um, and you wouldn't have to go in here and like manually put each

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question and answer in there.

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You could just give it like, Hey, here's the five day challenge,

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like all the texts that was in there.

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And it will just sort of figure it out.

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It will go through and scrape it and pull questions out and all that.

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So pretty cool.

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Um, and then you can come over here and, uh, and just play with it.

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So a lot of it is like setting up a bunch of sources.

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Um, there's a few little settings to kind of set up and then when you're

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ready, you can, um, come in here and, uh, just play with it.

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Um, and I'll show real quick, just the super practical piece

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about connecting it here.

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Um, so there's a link that will come in like this, um, that you can share.

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And that is what you're going to go.

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So when I go to, uh, tribe, I'm just going to add it to our

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leaders group real quick.

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You guys can see it.

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Um, leaders, you'll see, we have chat bot embed URL, and you can

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name this, whatever you want it.

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So if I want to say like, um, uh, tribe AI or something, you can name it.

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You know, whatever you can give it a not some, some of our clients

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that have like, uh, personas.

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Like I know Rainmakers has like Raina, Raina is there like, uh, or, uh, I

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think it's Raina, um, but they have this like bot name that's called

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Raina because it's Rainmakers.

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And so they use searchies for their AI.

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But you can embed something from search.

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You can embed it from, um, chat base.

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They all work pretty well.

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So I'm going to refresh this.

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So now you see that there's says, um, tribe AI, and I think I added it.

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We'll see if it shows up here.

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Um, did I, I was maybe going a little fast.

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I'm talking about other stuff.

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Yeah, I may have to publish it.

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Let me just make sure I published it, that it is public.

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Yeah, I'll get it shown up here, but essentially it would show up right

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in there.

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So, um, and there's different things you can embed it on pages and stuff as well,

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but we'll just use the, the share link right here is the easiest.

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Um, so cool.

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Um, so just kind of flew through all of that.

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Um, if David, if there's any questions I can answer, if you guys are,

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any of this sounds interesting.

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Yeah, no, it sounds super interesting.

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Uh, I think this would be a huge, uh, value add to our app.

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Um, a couple of things come to mind.

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Um, so I understand this as a general knowledge base overall, but if you were

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wanting to try to have content, that's more, of course, oriented content driven,

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like, like proprietary, like the stuff we teach principles, ideas, and concepts side

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of it versus how would you direct the customer's attention so that it doesn't

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cross over into frequently asked questions about procedure and like, how do I get a

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refund?

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Or we don't do refund, you know, all that kind of stuff.

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So we're like, um, or is it organically natural in a way to where that may be not a

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huge factor because of the way the customer is sort of interacting?

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Cause I could, I would want to probably use it for both all of that.

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Yeah.

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Um, so you can, in the instructions, you could say, uh, like this, this bot is here to

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cover topics like, and then just give it a list, like, uh, course content, uh, you know,

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questions about, you know, whatever, marriage, single, yeah, all things.

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Then you could say like, for questions, for all questions about refund this blah, blah,

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blah, please, you know, uh, tell the, cause you're kind of training, it's like you're

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training a employee or an assistant on this.

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You're trying to say, Hey, if you get questions about this, just go ahead and have

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them email, you know, this, or, or have them go to our, you know, help desk or

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whatever.

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Um, don't try to answer those questions, you know, here, basically keep these off

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limits as you just sort of tell it in the instructions and sort of plain English.

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That's, that's how you would program it to do that as you just tell it kind of exactly

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what, what you want.

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But I would kind of want it to do both.

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You could, but would it keep, I guess it wouldn't logically have the conversation.

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conversation in a way that our customers wouldn't get confused, that would be my major concern.

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They start asking about, what are the three scriptures that Jackie shares on this idea

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and this concept?

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Oh, by the way, I had a problem with my account.

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I'm just curious how the AI would handle that conversation.

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I guess it would just continue on like it would a conversation you're having with a

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human being.

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Maybe it's not so bad, but yeah.

228
00:15:32.880 --> 00:15:33.880
Good question.

229
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It does keep it as one continuous chat per member.

230
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So like each or per session, as a space stores it notes for that, like they'll keep their

231
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history like forever.

232
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So it's kind of ongoing.

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If they go have a conversation on Monday about the scripture concept question, and then a

234
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few days later, or even right after they just ask a question, then they could scroll

235
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back up and still sort of reference things in that particular chat.

236
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How does that stay connected and open?

237
00:16:09.600 --> 00:16:19.000
Is it the fact that I'm on my version of the app on my device and I'm interacting with

238
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chat base on that particular login session?

239
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I'm just curious.

240
00:16:27.080 --> 00:16:31.040
Yeah, it sticks with their device essentially.

241
00:16:31.040 --> 00:16:37.120
So that like if your iPhone had the app, it would stick with that moving forward.

242
00:16:37.120 --> 00:16:43.160
So in that way, it's very much like a messenger app on your own.

243
00:16:43.160 --> 00:16:48.920
So like as long as I keep this phone, as long as I back it up, I have this message stream

244
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from this person that I've been chatting with for years.

245
00:16:53.080 --> 00:16:55.880
Yep, exactly.

246
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That keeps that history there for sure.

247
00:17:00.360 --> 00:17:04.119
So let me get back here.

248
00:17:04.119 --> 00:17:09.560
I was going to show you how we could, and the other thing you can do is come in here

249
00:17:09.560 --> 00:17:16.079
and say like, just ask it a really silly question, like, how do I get a refund?

250
00:17:16.079 --> 00:17:18.200
Just see what it does.

251
00:17:18.200 --> 00:17:22.640
So this of course is like pulling from the website policy.

252
00:17:22.640 --> 00:17:24.240
So it's just going straight to policy.

253
00:17:24.240 --> 00:17:32.280
So you could come back in here and come in here and like actually review the conversation now.

254
00:17:32.280 --> 00:17:33.280
Oh, guess what?

255
00:17:33.280 --> 00:17:35.080
This person here asked, how do I get a refund?

256
00:17:35.080 --> 00:17:37.600
And then this is what was given.

257
00:17:37.600 --> 00:17:41.160
So what you can say right here is actually no, don't write that.

258
00:17:41.160 --> 00:17:47.840
Like what I wanted to say is, you know, please contact, you know, support at whatever,

259
00:17:47.840 --> 00:17:51.080
domain.com, update answer.

260
00:17:51.080 --> 00:17:56.840
So the next time you come in here and go to Playground and you say like, how do I get

261
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a refund for this course?

262
00:18:00.440 --> 00:18:04.720
I'm just going to put a little spin on it and make it, yeah.

263
00:18:04.720 --> 00:18:11.680
So it's a little, I wonder if it has to be exactly that, if it's going to, okay, so it

264
00:18:11.680 --> 00:18:16.120
may not have like saved the update that I had here.

265
00:18:16.120 --> 00:18:19.600
Let's see here.

266
00:18:19.640 --> 00:18:27.760
So it's like a revised, yeah, so you can, we can kind of play with it, but it's a little

267
00:18:27.760 --> 00:18:33.360
bit of experimental, like try a bunch of questions, like see how it responds and then sort of

268
00:18:33.360 --> 00:18:38.600
manipulate the type of, the way that it would have answered that.

269
00:18:38.600 --> 00:18:48.760
So in the sources here or the settings, and I think the, there's this AI.

270
00:18:48.760 --> 00:19:03.360
You can say like for all, you know, questions on refunds, please refer, you know, to support.

271
00:19:03.360 --> 00:19:06.520
Something like that, save.

272
00:19:06.520 --> 00:19:12.080
May have to, there's something here where we like re and yeah, retrain the bot.

273
00:19:12.080 --> 00:19:17.800
Let me delete, I'm going to get rid of all the transcripts here.

274
00:19:17.800 --> 00:19:24.800
I just should have started with a clean one, but here we go.

275
00:19:24.800 --> 00:19:29.720
So this is, once you've got those, all those things set, then we can come back in here

276
00:19:29.720 --> 00:19:30.720
and retrain it.

277
00:19:30.720 --> 00:19:38.920
So I was like, ha, finally, so you had to just retrain it.

278
00:19:38.920 --> 00:19:41.520
But so you pick a question like that.

279
00:19:41.520 --> 00:19:42.800
Now that may not be what you want.

280
00:19:42.800 --> 00:19:48.200
You want it to give them a link to go to the support website, or there's a form they

281
00:19:48.200 --> 00:19:52.720
have to fill out to request a, you know, a refund.

282
00:19:52.720 --> 00:19:58.320
So you can then plug in this and kind of train that right there.

283
00:19:58.320 --> 00:20:00.040
So you can either just keep all of the admin stuff.

284
00:20:00.000 --> 00:20:04.720
off limits or use it like that, because if you then also asked it a question like,

285
00:20:07.280 --> 00:20:10.800
I'm just going to ask it like something totally just general knowledge.

286
00:20:10.800 --> 00:20:15.200
Of course, it's going to know that because it's got the knowledge of everything here.

287
00:20:16.720 --> 00:20:20.640
And it's got general GPT-4 connected. I can now like,

288
00:20:22.080 --> 00:20:25.520
you can cut that off. I have it opened right now. So you could ask questions

289
00:20:25.520 --> 00:20:36.800
about sort of general knowledge things. But I could, but what you're saying based on what you,

290
00:20:36.800 --> 00:20:42.800
so you've said a couple of different things that I'm unclear on in terms of just its source.

291
00:20:42.800 --> 00:20:53.280
So I can either turn it connected to like 4.0, or I can not have it connected to that and just

292
00:20:53.280 --> 00:20:59.200
use the information that I have given it. So I can do either or what you're saying.

293
00:21:00.400 --> 00:21:05.360
You can do either or. Yeah, there is a setting. I think I just need to, I believe it's,

294
00:21:05.360 --> 00:21:11.680
let me check the, let me look at their plans real quick. I think that may be like the,

295
00:21:16.880 --> 00:21:17.680
let's see here.

296
00:21:17.760 --> 00:21:23.280
Yeah, I think, I think it should be in here to basically limit that. I'll find that,

297
00:21:23.280 --> 00:21:28.880
that setting. But yeah, there's a setting there to have it general knowledge, or to just use

298
00:21:28.880 --> 00:21:34.640
only what you've given it as answers. So the safest thing, of course, is to just have it

299
00:21:34.640 --> 00:21:43.840
not pull from the general pub, like from the world. And I'm just, I'm not sure.

300
00:21:44.160 --> 00:21:51.440
And I'm just, I'm not sure where exactly that setting is. I'll find it while we're talking.

301
00:21:51.440 --> 00:21:54.400
This has shifted a little bit since we, I used it last.

302
00:21:56.240 --> 00:22:01.360
This is, this is a really cool tool. And I'm loving the fact that it's integrated.

303
00:22:02.240 --> 00:22:12.000
So I can put this on, obviously, the app. But can I also link this to a website as well? And I can

304
00:22:12.000 --> 00:22:19.360
be like, it can be like Jackie Jr., or that could be the AI, or I could name it something.

305
00:22:20.080 --> 00:22:24.080
Yeah, you could embed this on, on any page, just with the little iframe,

306
00:22:24.720 --> 00:22:28.320
where there's a little script. So you can see how this little bubble is down here.

307
00:22:29.600 --> 00:22:33.200
You can have that same little, this, what this little guy will do, if you paste that into a

308
00:22:34.160 --> 00:22:39.440
ClickFunnels page or Kajabi, it'll just put this at the bottom of the page. And you can essentially

309
00:22:39.440 --> 00:22:45.040
with one click, like pull that up. So think of the, yeah.

310
00:22:46.080 --> 00:22:54.480
The questions that, that you actually devise, the actual question and the answered,

311
00:22:54.480 --> 00:22:59.760
the scripted question and answer version, that's what's scrolling across the bottom.

312
00:23:00.560 --> 00:23:04.320
What is chat base? How do I add, like, for instance, those, that's what they have there.

313
00:23:05.280 --> 00:23:09.680
You can go, I think when you set up the settings and the chat interface,

314
00:23:10.880 --> 00:23:17.280
here's the suggested messages. So you can be like, how can I get a refund? Then you could be like,

315
00:23:19.360 --> 00:23:24.160
you know, when does the challenge start? And so then someone could come in here and just click

316
00:23:24.160 --> 00:23:29.840
that. Okay. So if I hit save, and then we go back. So that interface, oh, it's just an interface

317
00:23:29.840 --> 00:23:34.800
thing. It's not like, here's all the questions. It's just like, whatever fits the interface for

318
00:23:34.800 --> 00:23:45.280
sure. And then, so I couldn't, so that's not necessarily designed to work, not like a specific

319
00:23:45.280 --> 00:23:51.520
knowledge base to where you can just have like 50 questions. Like it's not supposed to be FAQs

320
00:23:51.520 --> 00:23:56.960
right there. It's supposed to be just a few buttons that are the most common. Is that correct?

321
00:23:57.200 --> 00:24:01.520
It's just like some prompts to get them started because people don't, maybe not used to like

322
00:24:01.520 --> 00:24:07.920
talking to AI. I feel like I talk to AI more than I do to real people these days. So

323
00:24:09.200 --> 00:24:10.720
I'm not the good example for that.

324
00:24:10.720 --> 00:24:12.160
Not, yeah, it's not untrue.

325
00:24:13.520 --> 00:24:20.000
And so you, there's kind of, you people need to like, you just need to write it like you're

326
00:24:20.000 --> 00:24:24.720
writing a text message to a friend. Like if they were going to text Jackie and ask a question,

327
00:24:24.800 --> 00:24:30.400
and ask a question, like, Hey, I'm stuck with this. Like, what do you recommend? What it could

328
00:24:30.400 --> 00:24:36.400
do is have an index of like all your videos and be like, Oh, I cover that in phase two on this

329
00:24:36.400 --> 00:24:41.840
video, on this course. Like, you know, yeah, maybe link, I don't know if it would link out,

330
00:24:41.840 --> 00:24:46.880
but you could at least give it, tell them where to go. Like, Hey, check out this group in this,

331
00:24:46.880 --> 00:24:48.720
you know, this lesson.

332
00:24:49.440 --> 00:24:50.000
That's good too.

333
00:24:50.720 --> 00:24:55.600
So it's kind of where it could go. Now we're, I'll say like, we're working,

334
00:24:56.960 --> 00:24:59.840
I've been prototyping some things behind the scenes so that like,

335
00:25:00.000 --> 00:25:04.560
Ideally, all your content that's in Tribe

336
00:25:04.560 --> 00:25:07.760
would just be in this thing, right?

337
00:25:07.760 --> 00:25:09.740
Would be the best way to do it.

338
00:25:09.740 --> 00:25:12.820
So that way, when you go and upload something

339
00:25:12.820 --> 00:25:16.500
to the dashboard, you upload a course or something,

340
00:25:16.500 --> 00:25:18.660
that should just, the transcript,

341
00:25:18.660 --> 00:25:21.340
the where it is, the link to it,

342
00:25:21.340 --> 00:25:22.940
all that stuff should just be fed

343
00:25:22.940 --> 00:25:25.840
right into Chatbase automatically.

344
00:25:25.840 --> 00:25:30.200
So we're testing some things out now for that

345
00:25:30.200 --> 00:25:32.360
to where you just put it into Tribe

346
00:25:32.360 --> 00:25:35.640
and then people can ask questions about it, essentially.

347
00:25:35.640 --> 00:25:38.300
That's kind of where we would love to get it.

348
00:25:38.300 --> 00:25:39.360
It's not there yet.

349
00:25:39.360 --> 00:25:43.600
Now, I noticed that on the pricing sheet,

350
00:25:43.600 --> 00:25:48.360
there was three chatbots, five chatbots, whatever.

351
00:25:48.360 --> 00:25:52.400
Would that be basically separate,

352
00:25:52.720 --> 00:25:56.480
ones for content, ones for customer inquiries,

353
00:25:56.480 --> 00:25:58.520
ones for something else?

354
00:25:58.520 --> 00:26:03.120
Is that kind of, that's the way it should be used?

355
00:26:03.120 --> 00:26:05.440
For you guys, I would say there's maybe one

356
00:26:05.440 --> 00:26:07.700
that's more open, that would be,

357
00:26:07.700 --> 00:26:10.560
I use it for a challenge, if you wanted to make it available.

358
00:26:10.560 --> 00:26:11.680
They haven't really purchased,

359
00:26:11.680 --> 00:26:13.480
so you don't want them asking a question

360
00:26:13.480 --> 00:26:14.320
and then getting an answer

361
00:26:14.320 --> 00:26:19.160
for somebody that should be a member only.

362
00:26:19.160 --> 00:26:21.800
So I would kind of think of it as your audiences.

363
00:26:22.440 --> 00:26:24.200
Because both audiences are gonna have questions

364
00:26:24.200 --> 00:26:26.300
about refunds, they're gonna have

365
00:26:26.300 --> 00:26:27.900
different content questions.

366
00:26:27.900 --> 00:26:31.120
So it's more just like you being able to control

367
00:26:31.120 --> 00:26:34.360
that this chatbot, we're not gonna give it

368
00:26:34.360 --> 00:26:37.540
all the content from the course

369
00:26:37.540 --> 00:26:38.520
because it's gonna be available

370
00:26:38.520 --> 00:26:40.340
to our challenge members, maybe.

371
00:26:41.400 --> 00:26:43.460
But then this one's only for our members.

372
00:26:44.560 --> 00:26:47.540
So it's more like, think of the who's using it

373
00:26:47.540 --> 00:26:49.840
instead of what they're gonna be asking about.

374
00:26:50.760 --> 00:26:51.880
Yeah, that's good.

375
00:26:54.720 --> 00:26:56.280
That's really cool.

376
00:26:56.280 --> 00:27:00.720
When you, okay, so if it's,

377
00:27:00.720 --> 00:27:02.640
say you're having three chatbots

378
00:27:02.640 --> 00:27:04.800
that you're gonna utilize

379
00:27:04.800 --> 00:27:07.200
and you're using for three different audiences,

380
00:27:07.200 --> 00:27:10.340
you're just making those chatbots show up

381
00:27:10.340 --> 00:27:14.000
where those audiences are allowed to be.

382
00:27:14.000 --> 00:27:15.400
Yes, yes.

383
00:27:15.400 --> 00:27:16.520
Okay.

384
00:27:16.520 --> 00:27:18.840
Yeah, I mean, in the context of,

385
00:27:18.880 --> 00:27:20.560
yeah, like the cool thing,

386
00:27:20.560 --> 00:27:23.760
the reason we use chatbase is because it's portable.

387
00:27:23.760 --> 00:27:26.240
So you can put this in like a website,

388
00:27:26.240 --> 00:27:27.280
you could put it somewhere else.

389
00:27:27.280 --> 00:27:29.640
It's not like it only works with tribe.

390
00:27:30.960 --> 00:27:33.140
So initial, but when you first set it up,

391
00:27:33.140 --> 00:27:35.600
I would start with like your premium members

392
00:27:37.140 --> 00:27:40.800
if you wanted to, and then kind of solve it for them,

393
00:27:40.800 --> 00:27:41.920
which will be an ongoing thing.

394
00:27:41.920 --> 00:27:46.080
Like AI is never gonna give like a perfect answer.

395
00:27:46.080 --> 00:27:49.760
It's always like trying to get it to within 80, 90%

396
00:27:49.760 --> 00:27:52.140
of something useful.

397
00:27:53.320 --> 00:27:55.920
So, but you can over time,

398
00:27:55.920 --> 00:27:57.360
like get it more and more trained

399
00:27:57.360 --> 00:28:00.440
to where it does get high nineties

400
00:28:00.440 --> 00:28:01.720
as far as like accuracy

401
00:28:01.720 --> 00:28:04.400
and how you would want something answered.

402
00:28:04.400 --> 00:28:05.960
Yeah, that's the thing that concerns me.

403
00:28:05.960 --> 00:28:07.880
It's kind of like, there's some things

404
00:28:07.880 --> 00:28:09.680
that I kind of wanted to amalgamate

405
00:28:09.680 --> 00:28:13.520
and to kind of give concepts,

406
00:28:14.480 --> 00:28:18.560
but what if it starts interpreting those concepts wrongly

407
00:28:18.560 --> 00:28:20.840
and it's communicating in a way that's like,

408
00:28:20.840 --> 00:28:22.720
yeah, that's sort of what I mean,

409
00:28:22.720 --> 00:28:25.920
but that's not exactly what I mean on like,

410
00:28:25.920 --> 00:28:28.040
if I'm giving advice or whatever.

411
00:28:28.040 --> 00:28:29.720
And then of course the same thing

412
00:28:29.720 --> 00:28:32.400
with like specific procedural information.

413
00:28:32.400 --> 00:28:37.320
It's just like, it's like we have this with our team, right?

414
00:28:37.320 --> 00:28:39.800
Like I understand explicitly

415
00:28:39.800 --> 00:28:42.880
what I want to have the company do.

416
00:28:42.880 --> 00:28:46.040
And then I constantly have to articulate that to my team

417
00:28:46.040 --> 00:28:49.440
to make sure that they're saying the same thing

418
00:28:49.440 --> 00:28:51.240
to customers.

419
00:28:51.240 --> 00:28:54.200
And I find that there are incongruencies that way a lot

420
00:28:54.200 --> 00:28:56.520
where it's like, no, I wouldn't have said that

421
00:28:56.520 --> 00:28:57.640
to the customer like that

422
00:28:57.640 --> 00:29:00.800
because that implies something totally different.

423
00:29:00.800 --> 00:29:02.520
And my team members like, oh, I didn't,

424
00:29:02.520 --> 00:29:03.680
I thought that was the same thing.

425
00:29:03.680 --> 00:29:07.040
I said, no, you actually changed the whole meaning of it.

426
00:29:07.040 --> 00:29:09.480
Like, because the way you worded it.

427
00:29:09.480 --> 00:29:12.260
Yeah, that's what I would be mainly concerned about.

428
00:29:13.720 --> 00:29:14.560
Yeah.

429
00:29:15.600 --> 00:29:18.280
So yeah, definitely you want to ease it,

430
00:29:18.280 --> 00:29:21.960
you know, test it with a small group,

431
00:29:21.960 --> 00:29:23.240
even just your team.

432
00:29:24.440 --> 00:29:26.760
You'll see like once you kind of get the hang of like

433
00:29:26.760 --> 00:29:29.040
putting the sources here,

434
00:29:29.040 --> 00:29:32.040
I definitely would start with it being very literal.

435
00:29:32.040 --> 00:29:35.960
So like it has to be only things that you've told it

436
00:29:35.960 --> 00:29:37.760
should be trained on,

437
00:29:37.760 --> 00:29:41.960
like not to use sort of general knowledge things.

438
00:29:42.080 --> 00:29:43.960
So you have a little more control over it,

439
00:29:43.960 --> 00:29:46.920
but it is one of those things that the more data you feed it

440
00:29:46.920 --> 00:29:48.960
that it does get smarter and smarter.

441
00:29:50.400 --> 00:29:55.320
And I mean, we have a bunch of other things,

442
00:29:55.320 --> 00:29:57.880
like ways to use AI for like, for this,

443
00:29:57.880 --> 00:29:59.760
but this is helping your.

444
00:30:00.000 --> 00:30:03.480
or users have access to AI is a great,

445
00:30:03.480 --> 00:30:05.240
is a super, is very low hanging fruit

446
00:30:05.240 --> 00:30:06.680
because you can very quickly.

447
00:30:08.080 --> 00:30:10.200
And for example, like if you only want

448
00:30:10.200 --> 00:30:12.080
admin related questions in there,

449
00:30:12.080 --> 00:30:15.320
like billing stuff, refunds, all that,

450
00:30:15.320 --> 00:30:17.120
just train it initially to that

451
00:30:17.120 --> 00:30:18.680
and tell it like every other question,

452
00:30:18.680 --> 00:30:21.640
like, you know, tell them to submit a question

453
00:30:21.640 --> 00:30:24.560
for the next like Ask Jackie session, right?

454
00:30:24.560 --> 00:30:27.320
Yeah, that would probably be a better way.

455
00:30:27.320 --> 00:30:29.480
Yeah, tell them to respond with like

456
00:30:29.520 --> 00:30:31.960
a link to go fill out a form

457
00:30:31.960 --> 00:30:33.280
that gets a question in the queue

458
00:30:33.280 --> 00:30:35.280
for Jackie or something, you know,

459
00:30:35.280 --> 00:30:40.280
like there's, you know, you can simplify it initially

460
00:30:40.680 --> 00:30:41.880
to kind of ease into it.

461
00:30:41.880 --> 00:30:42.720
You don't have to go with like,

462
00:30:42.720 --> 00:30:44.800
you can ask this thing, anything in the world

463
00:30:44.800 --> 00:30:47.200
and it's basically gonna be like a team member.

464
00:30:48.360 --> 00:30:50.400
The admin stuff, procedural stuff,

465
00:30:50.400 --> 00:30:53.720
that's always like very easy for it to follow

466
00:30:53.720 --> 00:30:55.360
kind of step by step.

467
00:30:55.360 --> 00:30:57.720
Yeah, because if that's all you're giving it

468
00:30:57.720 --> 00:30:59.280
and you restrict to that,

469
00:31:00.080 --> 00:31:02.440
there's one thing back there on that interface,

470
00:31:04.840 --> 00:31:06.840
the chat interface or general,

471
00:31:08.200 --> 00:31:09.360
where it had a sliding scale

472
00:31:09.360 --> 00:31:11.720
as far as reserved or creative.

473
00:31:13.520 --> 00:31:15.920
So this is where it's like, hey,

474
00:31:15.920 --> 00:31:20.920
use your full power or use like 10% of your power.

475
00:31:22.480 --> 00:31:24.640
It's kind of like, yeah,

476
00:31:24.640 --> 00:31:28.360
so it's like a personality slider,

477
00:31:28.360 --> 00:31:31.080
like a 0.2 will be more predictable, for example,

478
00:31:31.080 --> 00:31:34.440
than if you go to like the most creative answer.

479
00:31:35.800 --> 00:31:37.720
If I was making a bot, for example,

480
00:31:37.720 --> 00:31:40.560
for you to like help write copy for a website,

481
00:31:40.560 --> 00:31:43.560
I'd want it to be like all the way on the creative side

482
00:31:43.560 --> 00:31:44.400
because I want it to like,

483
00:31:44.400 --> 00:31:45.280
every time I ask it,

484
00:31:45.280 --> 00:31:47.160
I want you to give me a totally different answer

485
00:31:47.160 --> 00:31:49.680
to try to iterate through a lot of ideas.

486
00:31:49.680 --> 00:31:52.160
I don't need 17 different variations

487
00:31:52.160 --> 00:31:53.440
of how to get a refund.

488
00:31:53.440 --> 00:31:56.400
I want you to tell me the steps exactly.

489
00:31:56.400 --> 00:31:57.440
Or no way.

490
00:31:58.720 --> 00:31:59.560
Yeah.

491
00:32:00.680 --> 00:32:02.080
That's just what that does.

492
00:32:03.400 --> 00:32:05.440
But, you know,

493
00:32:07.120 --> 00:32:09.000
I was between doing this one

494
00:32:09.000 --> 00:32:10.360
and probably next training,

495
00:32:10.360 --> 00:32:12.600
we'll do one on like how to more for like you

496
00:32:12.600 --> 00:32:15.480
as the founder to leverage a bunch of chat,

497
00:32:15.480 --> 00:32:17.320
just as in your own creative work.

498
00:32:17.320 --> 00:32:20.760
We've done, we're actually doing a workshop on Saturday.

499
00:32:20.760 --> 00:32:22.040
It's the first time we've done

500
00:32:22.040 --> 00:32:25.800
kind of a challenge workshop thing in about two years.

501
00:32:25.800 --> 00:32:30.320
And so I've been leveraging AI a whole bunch

502
00:32:30.320 --> 00:32:32.800
to get landing page copy written,

503
00:32:32.800 --> 00:32:36.440
to get like the outline of what we're talking about,

504
00:32:36.440 --> 00:32:40.160
to help write, you know, Facebook ad copy,

505
00:32:40.160 --> 00:32:41.400
all kinds of stuff, emails.

506
00:32:41.400 --> 00:32:42.600
And that you're just using chat,

507
00:32:42.600 --> 00:32:44.680
regular chat GPT for that.

508
00:32:44.680 --> 00:32:46.880
Yeah, between chat GPT,

509
00:32:46.880 --> 00:32:48.640
highly recommend like Gemini as well,

510
00:32:48.640 --> 00:32:50.320
because it's most people already

511
00:32:50.320 --> 00:32:52.000
are paying for Google workspace.

512
00:32:52.000 --> 00:32:53.760
So you're already paying for this.

513
00:32:53.760 --> 00:32:55.800
This is kind of free.

514
00:32:57.360 --> 00:32:59.080
So if you guys, yeah, if you have.

515
00:32:59.080 --> 00:33:01.400
I'm not used Gemini yet, so.

516
00:33:01.400 --> 00:33:04.600
It's yeah, they're all so similar.

517
00:33:05.840 --> 00:33:07.040
I feel like it's a little faster.

518
00:33:07.040 --> 00:33:10.920
Some people, I think that GPT from my experience

519
00:33:10.920 --> 00:33:13.400
has does what they call is like hallucinates.

520
00:33:13.400 --> 00:33:15.120
So it's like thinks you want something

521
00:33:15.120 --> 00:33:17.160
and then it just goes off on like a tangent

522
00:33:17.160 --> 00:33:18.560
into the wrong thing.

523
00:33:19.880 --> 00:33:22.520
I started to work on some prompts for you guys

524
00:33:22.720 --> 00:33:24.600
that you can, the prompts are everything.

525
00:33:24.600 --> 00:33:27.160
If you've seen people talk about prompt engineering

526
00:33:27.160 --> 00:33:29.520
and all this, they,

527
00:33:29.520 --> 00:33:31.400
I'm working to like build a couple prompts.

528
00:33:31.400 --> 00:33:36.000
So like one would be creating an ideal customer profile.

529
00:33:36.000 --> 00:33:39.000
So you would just paste in like three or four pages

530
00:33:39.000 --> 00:33:39.960
of content in there.

531
00:33:39.960 --> 00:33:43.040
And then it would work through like a procedure

532
00:33:43.040 --> 00:33:44.480
to like ask you a few questions

533
00:33:44.480 --> 00:33:49.040
and then build your ideal customer profile.

534
00:33:49.040 --> 00:33:51.240
And then from there, you could ask it other questions,

535
00:33:51.240 --> 00:33:56.240
like write a Facebook ad for this person,

536
00:33:57.200 --> 00:33:58.160
for our workshop.

537
00:33:58.160 --> 00:34:00.400
And then it will use all of that knowledge

538
00:34:00.400 --> 00:34:04.640
from your ideal customer profile to answer that.

539
00:34:07.240 --> 00:34:08.120
Interesting.

540
00:34:10.080 --> 00:34:12.040
Wow, that's pretty powerful.

541
00:34:12.040 --> 00:34:16.360
Well, I'm excited about that to dive into that.

542
00:34:17.600 --> 00:34:19.480
Claude, oh, that's another.

543
00:34:19.480 --> 00:34:20.679
Claude is another one.

544
00:34:21.440 --> 00:34:25.520
It's a, I haven't seen it like a huge difference in results

545
00:34:25.520 --> 00:34:29.040
and it's another $20 a month in addition to like chat GPT.

546
00:34:29.040 --> 00:34:34.040
So I haven't, I'm not using it, but yeah, typically,

547
00:34:36.360 --> 00:34:38.639
and then we've got, there's other interfaces

548
00:34:38.639 --> 00:34:41.679
and things that I have like apps that I use on my computer

549
00:34:41.679 --> 00:34:44.040
that also interface with chat GPT.

550
00:34:44.040 --> 00:34:47.280
It's kind of create another layer of smart stuff.

551
00:34:47.280 --> 00:34:51.239
So it's, there's a lot you can do.

552
00:34:51.239 --> 00:34:53.440
And we've thought about like,

553
00:34:53.440 --> 00:34:55.560
how would we just like throw AI into the app?

554
00:34:55.560 --> 00:34:57.200
Well, this is the easiest way

555
00:34:57.200 --> 00:35:00.160
because it lets like last year single build a bot.

556
00:35:00.000 --> 00:35:05.960
And then you can bring it to the app, or you can take it to your website, and it's not

557
00:35:05.960 --> 00:35:07.920
tied in too deeply with that.

558
00:35:07.920 --> 00:35:14.140
But I'd love for everything that you get imported to Tribe to automatically be fed, it could

559
00:35:14.140 --> 00:35:20.600
be fed to Chatbase, so that you're not having to deal with figuring out the transcript.

560
00:35:20.600 --> 00:35:26.720
You could essentially just go live, do a Zoom call, and all that text and transcript that

561
00:35:26.720 --> 00:35:34.440
comes out of that Zoom call will just get fed into the next response.

562
00:35:34.440 --> 00:35:39.600
So at this point, as far as integrating Chatbase, is it just an integration, or is it already

563
00:35:39.600 --> 00:35:40.600
there?

564
00:35:40.600 --> 00:35:46.240
I'd have to set up an account in Chatbase, and then how do I connect it again?

565
00:35:46.240 --> 00:35:51.400
So yeah, you would just go to connect, and then it's this share link right here.

566
00:35:51.400 --> 00:35:53.080
Oh, you just link it in like that.

567
00:35:53.080 --> 00:35:54.080
Okay, got it.

568
00:35:54.080 --> 00:35:59.360
So you just take the whole link, it basically pops it in as like a little, this is a public

569
00:35:59.360 --> 00:36:00.360
website.

570
00:36:00.360 --> 00:36:05.440
So basically, it's just putting this web page essentially into the app.

571
00:36:05.440 --> 00:36:12.880
And you'll see there under groups, there is a chatbot tab, which you can turn on.

572
00:36:12.880 --> 00:36:16.800
And then just, this is the embed URL, that's what you'll put here.

573
00:36:16.800 --> 00:36:19.920
And then the chatbot tab label.

574
00:36:19.920 --> 00:36:23.520
So if you want to call it something different, that's where you could label it.

575
00:36:23.520 --> 00:36:24.520
Okay.

576
00:36:24.520 --> 00:36:25.520
Cool.

577
00:36:25.520 --> 00:36:26.520
Awesome.

578
00:36:26.520 --> 00:36:28.800
Yeah, that's really cool.

579
00:36:28.800 --> 00:36:32.480
Yeah, thanks for sharing that.

580
00:36:32.480 --> 00:36:43.200
I think it's going to be a huge thing that we want to add that it's going to really,

581
00:36:43.200 --> 00:36:49.960
I know you say our engagement's off the charts as far as comparatively speaking, but in terms

582
00:36:49.960 --> 00:36:59.880
of what we're doing, that's definitely where we want people to be, what we want them to

583
00:36:59.880 --> 00:37:02.280
be doing is being engaging in that way.

584
00:37:02.280 --> 00:37:10.280
And so this may be another way of us increasing that engagement, getting that value on the

585
00:37:10.280 --> 00:37:16.520
app so that it's not just content or just a place where people can post a thing.

586
00:37:16.520 --> 00:37:20.280
That interactivity is huge for us.

587
00:37:20.280 --> 00:37:21.280
That's good.

588
00:37:21.280 --> 00:37:22.280
Yeah.

589
00:37:22.280 --> 00:37:29.120
I think it creates like a, basically you guys are creating just a wealth of knowledge.

590
00:37:29.120 --> 00:37:34.200
Every time you do a live, every time you go do any of these things.

591
00:37:34.200 --> 00:37:39.080
So I think just having some way where it can be sort of, because now the problem doesn't

592
00:37:39.080 --> 00:37:42.760
become like, you guys don't have enough content or you don't have the answer.

593
00:37:42.760 --> 00:37:45.480
Most people have the knowledge somewhere.

594
00:37:45.480 --> 00:37:50.600
It's just trying to get it served up in a way that people can actually find it and digest

595
00:37:50.600 --> 00:37:51.600
it.

596
00:37:51.600 --> 00:37:52.600
Yeah.

597
00:37:52.600 --> 00:37:54.640
So that becomes the other problem.

598
00:37:54.640 --> 00:38:01.120
So I think things are moving more just architecturally to this, the person shows up and they're like,

599
00:38:01.120 --> 00:38:02.560
what can I help you with?

600
00:38:02.560 --> 00:38:05.640
And then you kind of go from there.

601
00:38:05.640 --> 00:38:10.120
But there's a lot of cool things you can do with it, especially if you've got specific

602
00:38:10.120 --> 00:38:15.160
frameworks or sort of Q and A type responses or worksheets.

603
00:38:15.160 --> 00:38:19.640
People can work through a set of series of answers or questions, and then it comes out

604
00:38:19.640 --> 00:38:22.480
with a result.

605
00:38:22.480 --> 00:38:28.720
Like Pedro's one for his movement maker, he had that movement, whatever you call it, like

606
00:38:28.720 --> 00:38:32.000
not mantra, but like a something mission statement.

607
00:38:32.000 --> 00:38:36.080
And so he had like, we could ask like, Hey, answer these five questions and then we'll

608
00:38:36.080 --> 00:38:37.880
write your mission statement for you.

609
00:38:37.880 --> 00:38:41.400
We'll have the AI write the mission statement for you.

610
00:38:41.400 --> 00:38:42.760
So that type of thing could be cool.

611
00:38:42.760 --> 00:38:48.280
If you have deliverables, you can have it sort of interact with people in a certain

612
00:38:48.280 --> 00:38:49.280
way.

613
00:38:49.280 --> 00:38:50.280
Kind of a Q and A.

614
00:38:50.280 --> 00:38:51.280
Do you think Chatbase can do that?

615
00:38:51.280 --> 00:38:54.520
Yeah, we've done some things like that.

616
00:38:54.520 --> 00:39:01.920
I was going to train it on one version where like you could go in and say, like, I'm working

617
00:39:01.920 --> 00:39:07.840
on a new challenge, I need help writing, you know, copy for this challenge.

618
00:39:07.840 --> 00:39:10.840
And then you could feed it, answer four or five questions.

619
00:39:10.840 --> 00:39:14.560
And then it could kind of spit out a version of like, okay, hero text should be something

620
00:39:14.560 --> 00:39:15.560
like this.

621
00:39:15.560 --> 00:39:20.000
Subtitle, like, here's the pain points you're solving, here's the solution, kind of follow

622
00:39:20.000 --> 00:39:22.520
like some sort of framework.

623
00:39:22.520 --> 00:39:25.160
So I could program all that in with Chatbase.

624
00:39:25.160 --> 00:39:26.160
It's pretty powerful.

625
00:39:26.160 --> 00:39:27.160
Yeah.

626
00:39:27.160 --> 00:39:31.820
So you're just using separate chatbots for each one of those projects.

627
00:39:31.820 --> 00:39:37.560
And then can you, so say you did an exercise, you just do one of your chatbots, you know,

628
00:39:38.280 --> 00:39:43.120
I'm just thinking like, in terms of what you get for your package, whatever.

629
00:39:43.120 --> 00:39:47.120
And then you're like, okay, I'm done using the chatbot for that project, I want to sort

630
00:39:47.120 --> 00:39:49.160
of like, reset it.

631
00:39:49.160 --> 00:39:54.880
Can you, you know, like allocate that chatbot to another use later on down the road?

632
00:39:54.880 --> 00:39:59.160
Or is there a tool in that way?

633
00:39:59.160 --> 00:40:00.040
It's not like...

634
00:40:00.000 --> 00:40:03.880
It doesn't retain all that history unless you want it to.

635
00:40:04.320 --> 00:40:04.520
Yeah.

636
00:40:04.520 --> 00:40:08.540
So you saw like when I first opened it, like I had all the Pedro stuff in there.

637
00:40:08.540 --> 00:40:12.360
So I just, with a few clicks, I could like basically clear out that

638
00:40:12.360 --> 00:40:14.720
close to a million data points in there.

639
00:40:15.040 --> 00:40:17.400
And then I hit retrain and it kind of wiped that all clean.

640
00:40:17.400 --> 00:40:18.600
So it was a fresh state.

641
00:40:18.720 --> 00:40:18.920
Yeah.

642
00:40:18.920 --> 00:40:22.160
That's so you can sort of like use it as a blank slate like that.

643
00:40:22.160 --> 00:40:23.760
Keep on using it.

644
00:40:24.200 --> 00:40:24.520
Yeah.

645
00:40:24.520 --> 00:40:26.800
So if you want to have one that you just test and play with, that

646
00:40:26.800 --> 00:40:28.240
would be a great solution.

647
00:40:28.560 --> 00:40:29.160
That makes sense.

648
00:40:29.440 --> 00:40:33.360
But you can have it like, uh, program it like, Hey, here's the

649
00:40:33.360 --> 00:40:34.960
Q and a process for this thing.

650
00:40:34.960 --> 00:40:37.680
And then here's the Q and a process for like refunds.

651
00:40:37.680 --> 00:40:41.960
Here's the Q and a process for, um, you know, people say I'm stuck.

652
00:40:42.000 --> 00:40:42.240
Okay.

653
00:40:42.240 --> 00:40:46.880
Here's a series of questions that like Jackie would ask, like, you know, like a

654
00:40:46.880 --> 00:40:49.600
coach, like, okay, like, where are you stuck?

655
00:40:49.640 --> 00:40:49.920
Okay.

656
00:40:49.920 --> 00:40:52.960
What, how is this, you know, holding you back from your goal?

657
00:40:53.000 --> 00:40:55.480
Like, you know, those just like, there's certain questions that

658
00:40:55.480 --> 00:40:57.160
coaches can ask in a certain order.

659
00:40:57.160 --> 00:41:00.000
So you could like program it even to like go through some

660
00:41:00.000 --> 00:41:01.280
sort of process like that.

661
00:41:02.080 --> 00:41:07.640
Um, yeah, definitely a lot of fun to play with as well.

662
00:41:08.440 --> 00:41:11.840
Um, and then at some point you have to like, let it go free.

663
00:41:11.840 --> 00:41:16.120
And I would definitely recommend launching it as like, Hey, this is very much in beta.

664
00:41:16.120 --> 00:41:23.840
Like this isn't going to answer all your questions and, you know, answer all your,

665
00:41:24.240 --> 00:41:31.680
so you want to just kind of frame it up that way, um, instead of like, uh, anything.

666
00:41:31.680 --> 00:41:32.520
So, cool.

667
00:41:32.960 --> 00:41:36.920
I'm curious, like on the, on the, on the homepage, uh, the, the very front

668
00:41:36.920 --> 00:41:40.600
piece of chat base, like one of the questions in their little like visual

669
00:41:40.600 --> 00:41:43.440
example here, where can I find examples of previous work?

670
00:41:43.440 --> 00:41:44.160
And here's a link.

671
00:41:44.520 --> 00:41:44.920
Perfect.

672
00:41:44.920 --> 00:41:46.520
I'm interested in what are the next steps?

673
00:41:46.920 --> 00:41:49.640
This says, leave your email and we'll get back to you shortly.

674
00:41:49.640 --> 00:41:51.480
And then it has a place where you put an email.

675
00:41:51.720 --> 00:41:51.920
Yeah.

676
00:41:51.920 --> 00:41:53.760
I'm curious about where that would go.

677
00:41:53.840 --> 00:41:58.520
Like, is there like, how would that prompt you by them putting in there?

678
00:41:58.520 --> 00:42:01.000
Is that like an email capture sort of?

679
00:42:01.600 --> 00:42:01.920
It is.

680
00:42:01.920 --> 00:42:02.120
Yeah.

681
00:42:02.120 --> 00:42:03.440
They call it like a lead.

682
00:42:03.680 --> 00:42:04.440
Um, oh, okay.

683
00:42:04.440 --> 00:42:06.200
So it's a lead generation sort of a situation.

684
00:42:06.200 --> 00:42:06.400
Yeah.

685
00:42:06.400 --> 00:42:10.200
So you can have like, ask for the name, ask for the email phone number.

686
00:42:10.720 --> 00:42:14.280
Um, think of it like the use case for this would be.

687
00:42:14.800 --> 00:42:19.240
You're either on the challenge landing page or I'm in a challenge.

688
00:42:19.280 --> 00:42:22.960
I'm not a member, but like, I'm, you're basically wanting to capture lead.

689
00:42:22.960 --> 00:42:25.440
So you could ask them questions.

690
00:42:25.440 --> 00:42:28.800
And then part of the questions is it would then ask them for the, you know,

691
00:42:28.800 --> 00:42:29.680
the email address.

692
00:42:29.840 --> 00:42:35.000
Um, and then you could, you can feed that, you know, into, uh, um, active

693
00:42:35.000 --> 00:42:39.040
campaign or Zapier so that when the lead comes in, it can, you know, send

694
00:42:39.040 --> 00:42:40.080
them an email or whatever.

695
00:42:40.440 --> 00:42:46.880
I'm wondering, and I'm wondering if you can like, like, um, so when, when the

696
00:42:46.880 --> 00:42:50.640
little bubbles pop up above, like if you hover over that and you haven't quite

697
00:42:50.640 --> 00:42:54.240
clicked on it yet, but then it's like prompting you to, Hey, use me, use me.

698
00:42:54.560 --> 00:42:56.520
You can customize those statements right there.

699
00:42:56.520 --> 00:42:56.960
You think.

700
00:42:58.080 --> 00:42:58.560
Definitely.

701
00:42:58.560 --> 00:42:59.520
Yeah, you can.

702
00:43:00.160 --> 00:43:04.400
Because I would want to be able to like write it in a way that's like more

703
00:43:04.400 --> 00:43:08.920
obvious, it's like, Hey, if you want to know that, like, you're just new to this

704
00:43:08.920 --> 00:43:15.920
challenge, you know, um, not just let me know how I can help, but like even be

705
00:43:15.920 --> 00:43:22.920
more proactive with the, the prompt to say, you know, start here to know

706
00:43:23.000 --> 00:43:26.200
something, you know, I don't know what I would say, but yeah.

707
00:43:26.200 --> 00:43:27.520
So it could be something like this.

708
00:43:27.800 --> 00:43:35.600
Um, just even though, like, so that there, you can have sort of unlimited

709
00:43:35.600 --> 00:43:41.800
amount of prompts there, um, and, and those just scroll to the right, like

710
00:43:42.560 --> 00:43:44.320
for add, not just kind of scroll.

711
00:43:44.720 --> 00:43:48.280
Um, I don't know if they stack like vertically.

712
00:43:48.280 --> 00:43:53.360
I think there's some versions where it stacks, but, um, that's just how this one

713
00:43:53.360 --> 00:43:53.560
works.

714
00:43:53.600 --> 00:43:59.880
I also noticed now, like when I was looking at the, um, connect they've added,

715
00:44:00.200 --> 00:44:05.080
this is new, but you can connect it to Instagram and Facebook so that people can

716
00:44:05.680 --> 00:44:08.520
ask questions to your Facebook page.

717
00:44:08.560 --> 00:44:13.040
And then the responses will all come from, um, from chat base.

718
00:44:13.680 --> 00:44:14.320
Oh my God.

719
00:44:14.760 --> 00:44:16.400
That's amazing.

720
00:44:17.240 --> 00:44:23.600
We know it's, um, no, it's amazing because I need, I've been looking for a way.

721
00:44:24.400 --> 00:44:29.640
Um, unfortunately Jackie's just addicted to like checking the messenger and we

722
00:44:29.640 --> 00:44:33.200
get still get so messed, so many messengers, all the direct messages all the

723
00:44:33.960 --> 00:44:41.160
time that I want to automate that in a way to where she doesn't have to feel

724
00:44:41.200 --> 00:44:45.320
like she has to, um, answer all that.

725
00:44:46.200 --> 00:44:46.520
Yeah.

726
00:44:48.200 --> 00:44:51.480
Um, does that take over sort of your messenger?

727
00:44:51.480 --> 00:44:56.000
I'm just wondering if, or is it, it looks like, um, it's going to come in as

728
00:44:56.000 --> 00:44:59.800
like a, uh, no, it doesn't, I don't think it's gonna take over so you could still

729
00:45:00.000 --> 00:45:05.120
messenger and respond, but it's going to have maybe responses from the bot in there as well.

730
00:45:07.120 --> 00:45:13.120
And I think it tells people that it's a bot. Again, a great thing to like, you know,

731
00:45:14.960 --> 00:45:19.760
they have like this human takeover icon. So like when if Jackie went in there and answered,

732
00:45:19.760 --> 00:45:24.080
it would essentially show that like a human took took over that conversation.

733
00:45:24.640 --> 00:45:25.280
Oh, yeah.

734
00:45:25.840 --> 00:45:30.640
So it could kind of quickly respond. And you would have like an auto response, like,

735
00:45:31.600 --> 00:45:37.040
they ask a question that you could automatically say, hey, like, our team will get to this. But

736
00:45:37.040 --> 00:45:41.840
in the meantime, if you have any questions about these things, like, I'd be happy to answer them

737
00:45:41.840 --> 00:45:48.240
for you. And then, you know, if they didn't respond or had a question about a refund,

738
00:45:48.240 --> 00:45:51.120
that was very easy to answer, then it could kind of step them through that

739
00:45:52.000 --> 00:45:58.640
sequence, just like they were if they're on the app or, you know, on this little like pop up

740
00:45:58.640 --> 00:46:04.720
on the website, then at least they're using Instagram DMs or Facebook Messenger.

741
00:46:05.840 --> 00:46:14.240
Yeah. Wow. Wow, an incredibly powerful, integrated tool. So I'm definitely going to dive into this.

742
00:46:14.240 --> 00:46:17.360
One, just another thing you can do one day.

743
00:46:18.560 --> 00:46:20.800
One day, put it on my list of things to do.

744
00:46:22.080 --> 00:46:23.440
So, cool.

745
00:46:23.440 --> 00:46:31.840
This is really good. Thank you for sharing this. And I definitely have enough to leave this call

746
00:46:31.840 --> 00:46:34.640
with and go wonder about.

747
00:46:34.640 --> 00:46:36.880
Setting up a little free account and it will embed.

748
00:46:37.520 --> 00:46:41.600
With that, you can test it, put a few things in there and just see if it does.

749
00:46:41.600 --> 00:46:45.040
You'll you'll as you use it, you'll probably get ideas of how you could use it.

750
00:46:45.600 --> 00:46:48.480
But yeah, so all right.

751
00:46:49.120 --> 00:46:50.320
Super cool. All right.

752
00:46:50.320 --> 00:46:51.280
Thanks, Bruce.

753
00:46:51.280 --> 00:46:52.560
Good to see you, David. We'll talk soon.

754
00:46:53.120 --> 00:46:54.640
Yeah. All right. Have a good one.

755
00:46:54.640 --> 00:46:55.280
Bye.
