WEBVTT

1
00:00:00.000 --> 00:00:07.120
Welcome. Hello. Hello. I see many of your smiling faces. So

2
00:00:07.120 --> 00:00:14.640
honored to have you in here. Well, today is a very special

3
00:00:14.640 --> 00:00:19.120
day. And I appreciate all of you being on time because I

4
00:00:19.120 --> 00:00:25.120
certainly Oh, someone's I hear some background noise, Lisa,

5
00:00:25.120 --> 00:00:32.159
that might be. There we go. No, not you. Okay, we're good. So

6
00:00:32.159 --> 00:00:38.040
today is a very special day. We have, of course, our last john

7
00:00:38.040 --> 00:00:42.840
Maxwell training, and I am honored to be given the

8
00:00:42.840 --> 00:00:46.920
opportunity to introduce john and be here with you all today,

9
00:00:46.920 --> 00:00:50.080
Ray, it was so sad that he couldn't be here for the last

10
00:00:50.080 --> 00:00:54.440
one, at least this year. Because he has been asked to speak in

11
00:00:54.440 --> 00:00:57.920
Palm Beach. By the way, he said, it's a very fancy place

12
00:00:57.920 --> 00:01:00.280
in Palm Beach, and I would love it. I'm like, where was my

13
00:01:00.280 --> 00:01:00.920
invite?

14
00:01:03.440 --> 00:01:04.560
He left you there.

15
00:01:04.640 --> 00:01:08.920
He Yeah, he left me here. But there's no place I would rather

16
00:01:08.920 --> 00:01:13.120
be. And so he's really bummed. He can't be here with you all.

17
00:01:13.160 --> 00:01:16.560
We from both of us, we just want to say it's been an incredible

18
00:01:16.560 --> 00:01:19.680
year to watch your journey to watch what you all have been

19
00:01:19.680 --> 00:01:23.480
through, and how you've overcome and some of the incredible

20
00:01:23.480 --> 00:01:27.240
success stories is just it lights us up and gets us so

21
00:01:27.240 --> 00:01:31.240
excited. So we're so honored to have you in this program.

22
00:01:31.280 --> 00:01:34.720
There's a reason you're here. There's a reason you're in this

23
00:01:34.720 --> 00:01:39.160
program. There's a reason you're on this zoom call today. So make

24
00:01:39.160 --> 00:01:43.080
sure you grab your notebook. Because john Maxwell means no

25
00:01:43.080 --> 00:01:46.880
introduction. You've seen him many times before, but today, he

26
00:01:46.880 --> 00:01:50.440
is going to bring it and and we're so excited to have him

27
00:01:50.440 --> 00:01:56.800
here. And just so I can't think of any other word than honored

28
00:01:57.520 --> 00:02:06.320
by his presence. He is truly just such a hopeful person that

29
00:02:06.320 --> 00:02:09.479
he brings so much hope to people. And those are just the

30
00:02:09.479 --> 00:02:12.600
words that are coming to me. And I know you all know that. So

31
00:02:12.600 --> 00:02:15.280
make sure you thank him make sure you reach out to his team

32
00:02:15.280 --> 00:02:19.640
to mark and his team and thank him for what he's done on this

33
00:02:19.640 --> 00:02:24.200
journey with us here. And get all of his books. They're

34
00:02:24.200 --> 00:02:27.800
incredible. If you haven't already, and just make sure that

35
00:02:27.800 --> 00:02:30.640
you really show him some gratitude. But without further

36
00:02:30.640 --> 00:02:35.240
ado, I have my notebook out and I'm ready. I want to introduce

37
00:02:35.240 --> 00:02:37.960
john Maxwell and have him take it away.

38
00:02:39.040 --> 00:02:43.000
Thank you, Jessica. That was such a kind introduction. I you

39
00:02:43.000 --> 00:02:46.800
know, it was just very warm, hopeful. I hope that I that's

40
00:02:46.800 --> 00:02:49.440
what I want to do. I want to give people hope I, I don't want

41
00:02:49.440 --> 00:02:51.960
to curse the darkness, I want to shine the light. And I'm so

42
00:02:51.960 --> 00:02:55.240
excited to be with you. So excited to be with all the all

43
00:02:55.240 --> 00:02:58.680
the people on your mentoring team. And I want to talk to you

44
00:02:58.680 --> 00:03:07.560
today about what I call 1080 10, the bookends of success. And the

45
00:03:07.560 --> 00:03:12.520
1080 10, the bookends of success really is birthed out of the

46
00:03:12.520 --> 00:03:17.320
Pareto principle that I learned when I was in college. So as the

47
00:03:17.960 --> 00:03:22.600
principle, if you can get your priorities correct, if you do

48
00:03:22.600 --> 00:03:27.920
the top two things out of 10, you'll get an 80% return. And

49
00:03:27.920 --> 00:03:31.160
that I've lived and grown with that principle and taught it

50
00:03:31.280 --> 00:03:34.800
hundreds of times around the world. And it's it's truly

51
00:03:34.800 --> 00:03:41.320
changed my life. And as I think about it with the 1080 10, the

52
00:03:41.320 --> 00:03:48.560
1080 10 is a playoff of the 2080. But but Pareto forces us

53
00:03:49.200 --> 00:03:54.400
to focus on the effort versus the impact and everything we do.

54
00:03:55.280 --> 00:03:59.640
Effort and impact is not the same thing. And so I know a lot

55
00:03:59.640 --> 00:04:02.200
of people, they put a lot of time, energy, they work hard to

56
00:04:02.200 --> 00:04:06.680
put the effort into something, but honestly, they don't have

57
00:04:06.680 --> 00:04:12.480
the impact. And I want to talk about having impact. And I want

58
00:04:12.480 --> 00:04:16.880
to talk about it in light of your team. And what would

59
00:04:16.880 --> 00:04:23.840
happen if the 20% of our actions that generated 80% of our

60
00:04:23.840 --> 00:04:28.960
success, what would happen if we spent more time doing those 20%

61
00:04:28.960 --> 00:04:33.080
of the actions? I've always thought, once you find out what

62
00:04:33.080 --> 00:04:36.280
really works, why would you do anything else that doesn't

63
00:04:36.280 --> 00:04:40.560
really work? And why would you then begin to eliminate things?

64
00:04:40.760 --> 00:04:43.680
And I'm going to talk to you in light of working with your team

65
00:04:43.680 --> 00:04:48.360
today. But I asked myself that question all the time. Also, I

66
00:04:48.360 --> 00:04:51.520
mean, once I find my sweet spot, the thing that gives the

67
00:04:51.520 --> 00:04:56.120
return, why don't I why don't I stay there? You know, I'm kind

68
00:04:56.120 --> 00:04:59.800
of I'm a maximizer. I'm an

69
00:05:00.000 --> 00:05:04.920
fever, I'm an activator, but I'm also strong in strategy.

70
00:05:04.920 --> 00:05:07.600
And this is a strategy lesson.

71
00:05:07.600 --> 00:05:09.900
So the bookends of success,

72
00:05:09.900 --> 00:05:14.900
the two bookends are starting well and finishing well, okay?

73
00:05:15.040 --> 00:05:17.020
So those are the two bookends.

74
00:05:17.020 --> 00:05:21.600
And then in the middle is all the stuff

75
00:05:21.600 --> 00:05:25.760
that has to happen between starting well and ending well.

76
00:05:25.760 --> 00:05:28.320
It's kind of like the bookends of success,

77
00:05:28.320 --> 00:05:29.960
starting well and ending well,

78
00:05:29.960 --> 00:05:33.360
and then all the work that makes that successful

79
00:05:33.360 --> 00:05:35.160
is in the middle.

80
00:05:35.160 --> 00:05:37.680
And I think it's gonna really work for us today.

81
00:05:37.680 --> 00:05:40.000
So let me dive into it very quickly,

82
00:05:40.000 --> 00:05:44.000
because the lesson's a little longer than I want,

83
00:05:44.000 --> 00:05:46.320
so I'm gonna probably have to shortcut it a little bit,

84
00:05:46.320 --> 00:05:48.080
but you'll do well with me.

85
00:05:48.080 --> 00:05:50.360
Let's begin with the first bookend of success,

86
00:05:50.360 --> 00:05:53.000
all is well that begins well.

87
00:05:54.480 --> 00:05:57.800
So what I want you to do on the beginning of your project,

88
00:05:57.800 --> 00:06:00.240
as you look at it with you and your team,

89
00:06:00.240 --> 00:06:02.400
is you gotta give 100% there.

90
00:06:02.400 --> 00:06:06.000
So the first 10%, which is the beginning,

91
00:06:06.000 --> 00:06:10.320
the 10 and the 10 on the both sides,

92
00:06:10.320 --> 00:06:14.680
it's 10% of the time, it's 10% of the effort.

93
00:06:14.680 --> 00:06:19.520
So the first 10% is the beginning,

94
00:06:19.520 --> 00:06:22.840
but you gotta give 100% to the beginning,

95
00:06:22.840 --> 00:06:27.320
because getting started right is essential.

96
00:06:27.320 --> 00:06:30.720
And there are five essentials to start a project well.

97
00:06:30.720 --> 00:06:31.760
They're very practical.

98
00:06:31.760 --> 00:06:32.960
Number one is vision.

99
00:06:34.960 --> 00:06:36.720
And starting that vision well,

100
00:06:36.720 --> 00:06:38.480
that Warren Bennis is the one that said,

101
00:06:38.480 --> 00:06:42.680
leadership is the capacity to translate vision into reality.

102
00:06:42.680 --> 00:06:45.680
So this vision that you're beginning

103
00:06:45.680 --> 00:06:47.800
with the people at the beginning,

104
00:06:47.800 --> 00:06:51.200
it has to have a sense of realness to it.

105
00:06:52.160 --> 00:06:54.200
So at the very beginning of a project,

106
00:06:54.200 --> 00:06:56.080
if you're my team, and the best way I'm gonna teach it

107
00:06:56.080 --> 00:06:57.400
is I'm gonna just say you're my team

108
00:06:57.400 --> 00:06:59.240
and working together on a project.

109
00:06:59.240 --> 00:07:02.080
And so we're in our first 10%, the beginning.

110
00:07:03.280 --> 00:07:07.480
If you're my team, I wanna give you my vision,

111
00:07:07.480 --> 00:07:09.720
which is what I see.

112
00:07:09.720 --> 00:07:12.200
It's the head, it's the head of the project.

113
00:07:13.080 --> 00:07:14.640
And then I'm gonna give you my mission,

114
00:07:14.640 --> 00:07:17.120
which is the heart of the project.

115
00:07:17.120 --> 00:07:18.640
And then I'm gonna give you my values,

116
00:07:18.640 --> 00:07:20.360
which is the soul of the project.

117
00:07:21.320 --> 00:07:23.240
And when I put those three together,

118
00:07:23.240 --> 00:07:27.520
what I see, what I feel, and what I value,

119
00:07:27.520 --> 00:07:29.320
and that's kind of the way those things work.

120
00:07:29.320 --> 00:07:31.960
What I feel is my heart, what I value is my soul,

121
00:07:31.960 --> 00:07:33.960
what I see is my head.

122
00:07:33.960 --> 00:07:36.000
The reason I'm doing that

123
00:07:36.000 --> 00:07:40.240
is I'm bringing a holistic feel to the vision.

124
00:07:41.320 --> 00:07:44.160
Seeing something without heart or soul

125
00:07:44.160 --> 00:07:46.160
will never be achieved.

126
00:07:46.160 --> 00:07:51.160
So when somebody says I cast the vision,

127
00:07:51.800 --> 00:07:54.400
I also wanna say, well, in that, did you have heart,

128
00:07:54.400 --> 00:07:55.280
which was the mission?

129
00:07:55.280 --> 00:07:57.200
And did you have the values,

130
00:07:57.200 --> 00:08:00.880
which are the soul of what you're trying to do?

131
00:08:00.880 --> 00:08:03.920
Now, once you lay this out,

132
00:08:03.920 --> 00:08:05.800
the main thing I wanna say here

133
00:08:05.800 --> 00:08:10.360
is when you cast the vision in the beginning,

134
00:08:10.360 --> 00:08:13.640
you have to put the people in the division.

135
00:08:13.640 --> 00:08:17.040
And I find this to be what I would call

136
00:08:17.040 --> 00:08:21.000
a common miss with leadership.

137
00:08:21.960 --> 00:08:25.600
They cast a wonderful vision and it's just really good,

138
00:08:25.600 --> 00:08:29.160
but they really don't put the people in it.

139
00:08:29.160 --> 00:08:31.320
And let me explain to you what I mean by that.

140
00:08:31.320 --> 00:08:34.360
In my book, The 17 Laws of Teamwork,

141
00:08:34.360 --> 00:08:37.840
one of the laws is the law of the niche, N-I-C-H-E,

142
00:08:37.840 --> 00:08:42.039
like a person finds their place or their niche.

143
00:08:42.039 --> 00:08:45.280
And that law says all players have a place

144
00:08:45.280 --> 00:08:46.720
where they add the most value.

145
00:08:46.720 --> 00:08:49.400
Now, this is very important to me.

146
00:08:49.440 --> 00:08:51.000
When you cast the vision,

147
00:08:52.080 --> 00:08:54.760
we're always thinking about this is where we're going.

148
00:08:54.760 --> 00:08:57.360
And I think we miss the people.

149
00:08:57.360 --> 00:08:59.400
When I say this is where we're going,

150
00:08:59.400 --> 00:09:02.880
I want to immediately take the people on my team

151
00:09:02.880 --> 00:09:05.080
and put them in the place to say,

152
00:09:05.080 --> 00:09:07.440
and this is how you're gonna help us get there.

153
00:09:07.440 --> 00:09:10.200
And it's different for different people.

154
00:09:10.200 --> 00:09:14.120
So what happens is two things happen here.

155
00:09:14.120 --> 00:09:18.800
One, you give everybody kind of their personal place

156
00:09:18.800 --> 00:09:21.480
so they have an identity of what they're to do

157
00:09:21.480 --> 00:09:23.360
and an ownership,

158
00:09:23.360 --> 00:09:26.080
but you also let the other players on the team

159
00:09:26.080 --> 00:09:29.200
know how the other players on the team fit.

160
00:09:29.200 --> 00:09:32.200
So when you're casting that vision,

161
00:09:32.200 --> 00:09:34.200
be sure to put the people to the vision

162
00:09:34.200 --> 00:09:37.480
and be sure to let the team know how it fits.

163
00:09:37.480 --> 00:09:41.560
Once that happens, you have good, that's starting well.

164
00:09:41.560 --> 00:09:43.480
Now we're all's well that begins well.

165
00:09:43.480 --> 00:09:46.680
That really kind of allows us to do that.

166
00:09:46.680 --> 00:09:48.640
The second thing you want to do with the team

167
00:09:49.480 --> 00:09:51.320
on the front end is give them direction.

168
00:09:51.320 --> 00:09:53.440
And direction is needed

169
00:09:53.440 --> 00:09:56.960
because direction focuses people's attention.

170
00:09:56.960 --> 00:10:00.240
So if I give direction, now they are attentive.

171
00:10:00.000 --> 00:10:06.900
of to where we're going and then when they see what that target is, it's like the switch

172
00:10:06.900 --> 00:10:14.780
gets turned on. Okay, now I see where we're going. Don't be like Charlie Brown, the old

173
00:10:14.780 --> 00:10:21.060
Peanuts cartoons, who Charlie Brown was in the backyard and he was having target practice

174
00:10:21.060 --> 00:10:25.480
with his bow and arrow and he'd shoot the arrow into the fence. Then he'd go take a

175
00:10:25.480 --> 00:10:31.680
marker and wherever the arrow was, he would draw the target. Then he would shoot another

176
00:10:31.680 --> 00:10:37.080
arrow and he'd draw a target. So he's got like 11 targets all over his fence and Lucy

177
00:10:37.080 --> 00:10:41.360
walks out and says, Charlie Brown, that's not the way you do target practice. He said,

178
00:10:41.360 --> 00:10:45.320
I know, but if you do it my way, you never miss. Well, I know an awful lot of people.

179
00:10:45.320 --> 00:10:49.800
That's how they start. They just kind of find out where they are and say, well, that's our

180
00:10:49.800 --> 00:10:56.200
target. That is not what I want at all. That is not all's well that begins well. That's

181
00:10:56.200 --> 00:11:02.960
all that's in trouble that begins like that. So direction gives clarity, which gives confidence.

182
00:11:02.960 --> 00:11:08.520
So you have that vision and remember, your vision has to be mature. It has to be vision,

183
00:11:08.520 --> 00:11:15.400
mission, heart, that whole deal and values and you got to put the people in it. Now you're

184
00:11:15.400 --> 00:11:20.120
giving direction, which gives clarity and confidence. The third thing that you do is,

185
00:11:20.120 --> 00:11:28.800
is you add at this point, creativity. I love the beginning because there's not much on

186
00:11:28.800 --> 00:11:38.160
the drawing board. I, it's, it's a fun time for me because you're now, you are now imagining

187
00:11:38.160 --> 00:11:46.400
creating what could be at the beginning of a project. There are two things that have to be

188
00:11:46.400 --> 00:11:51.840
a part of it. Details, which is just kind of what I just finished the direction where you're going

189
00:11:52.480 --> 00:11:59.040
and dreams and dreams without details. You have a dream. They'll never be accomplished. You have

190
00:11:59.040 --> 00:12:03.200
pie in the sky details without dreams. Now we have drudgery and it's, I mean,

191
00:12:03.200 --> 00:12:10.320
who wants to get into a vision that has no hope in it? So you've got a boat and they both have a

192
00:12:10.320 --> 00:12:14.400
very important part, but let me just say this in the beginning, in the beginning,

193
00:12:15.440 --> 00:12:22.000
the dream is more important than the details because the dream allows people to think big.

194
00:12:22.000 --> 00:12:29.200
The dream allows people to think out of the box. So the goal is to have creativity in the very

195
00:12:29.200 --> 00:12:35.120
beginning and, and, and, and to change the, the question from, can we, to how can we,

196
00:12:35.680 --> 00:12:39.760
that because at the beginning, people are asking, can we really make this happen?

197
00:12:40.320 --> 00:12:43.760
You want to get it from how can we make this happen to how can we make this happen?

198
00:12:44.320 --> 00:12:48.640
And that's, that's huge. And that's, that makes a difference now.

199
00:12:51.760 --> 00:12:58.400
Big ideas. We're talking about creativity here. Big ideas don't appear. I just, I,

200
00:12:58.480 --> 00:13:03.520
I watch people all the time waiting for a big idea to appear in front of them. They don't appear,

201
00:13:03.520 --> 00:13:10.240
they evolve. And there's a whole different mindset about waiting for a big idea. If you wait for a

202
00:13:10.240 --> 00:13:15.760
big idea to appear, it'll never appear to you. And you'll wonder what the big ideas do because big

203
00:13:15.760 --> 00:13:21.440
ideas never start off as big ideas. They smarts, they start off with small ideas and how do they

204
00:13:21.440 --> 00:13:29.040
become a big idea? They evolve. When I throw out a small idea that has some meaning and purpose to

205
00:13:29.040 --> 00:13:34.000
it, and you're my team. And I say, help me out with this idea. And you begin to jump on and you

206
00:13:34.000 --> 00:13:40.320
begin to add your thoughts to it. It's a matter of time until a big idea becomes a bigger idea.

207
00:13:40.320 --> 00:13:46.000
And maybe, maybe it really becomes a big idea. So get the, get the, get the picture of, of,

208
00:13:46.000 --> 00:13:54.720
of ideas here, creativity here. It has to evolve. It, it, it doesn't appear. So when people say,

209
00:13:54.720 --> 00:13:59.680
I'm looking for an idea, I've said, nah, I don't know if you really look for a great idea.

210
00:13:59.680 --> 00:14:04.720
What you do is you just have, what idea do you have and what doesn't have possibilities. And,

211
00:14:04.720 --> 00:14:10.960
and, you know, Mary, Mary Lou Cook said, creativity is inventing, experimenting, growing,

212
00:14:10.960 --> 00:14:16.720
taking risks, breaking rules, making mistakes, and having fun. I just think that works really

213
00:14:16.720 --> 00:14:21.920
good. You do that in the beginning. The fourth area that you want in the beginning, if it's

214
00:14:21.920 --> 00:14:28.800
going to begin well is, is empowerment. And beside the word empowerment, you put responsibility.

215
00:14:28.800 --> 00:14:35.920
As you're beginning the project in this first 10% of the project, you got to empower the people.

216
00:14:36.000 --> 00:14:44.080
Okay. And so in empowerment, you know, Thomas Edison, you know, let me just say this. It,

217
00:14:45.040 --> 00:14:50.960
bureaucracy has a tendency to get in the way of creativity. That's why I've never liked a

218
00:14:50.960 --> 00:14:56.320
lot of stuff around me because it's just, it's just, you have to wait through too much. That's

219
00:14:56.320 --> 00:14:59.760
why Thomas Edison, who maybe was the greatest inventor.

220
00:15:00.000 --> 00:15:05.200
ever. What he used to say about his laboratory is there ain't no rules around here, we're just

221
00:15:05.200 --> 00:15:11.520
trying to accomplish something. And that's kind of the feel I want you to have here in this whole

222
00:15:11.520 --> 00:15:19.200
process. You know, if you ever read comics, Frank and Ernest, one of them is talking to the other,

223
00:15:19.200 --> 00:15:24.720
and he said, opportunity knocked once, but by the time I switched off the alarm system,

224
00:15:24.720 --> 00:15:30.080
removed the safety bar, loosened the guard chain and unlocked the deadbolt, it was gone.

225
00:15:31.120 --> 00:15:39.920
Well, that's exactly what happens. And let me just say this about empowerment and responsibility.

226
00:15:39.920 --> 00:15:48.400
If you're 100% sure of something, you're already too late. You waited too long. This is a big mess.

227
00:15:49.040 --> 00:15:53.040
And at the beginning, people say, well, let's make sure our plans are right. Let's make sure

228
00:15:53.040 --> 00:15:58.240
we have this sound the way we need to have. And they miss it. Okay, this is just not what we want.

229
00:15:59.360 --> 00:16:04.240
Let me read something to you that I think is important. One notable distinction between

230
00:16:04.240 --> 00:16:09.840
wrong people and right people is that the former see themselves as having jobs, while the latter,

231
00:16:09.840 --> 00:16:16.000
they see themselves as having responsibilities. Every person in a key seat should be able to

232
00:16:16.000 --> 00:16:22.800
respond to the question, what do you do? Not with a job title, but with a statement of personal

233
00:16:22.800 --> 00:16:29.360
responsibility. I love that. I love that a lot. You see, empowerment is a delightful word for

234
00:16:29.360 --> 00:16:35.120
people who want to be set free. It is not delightful when they realize that they're being set free to

235
00:16:35.120 --> 00:16:40.720
produce and are responsible for that production. Henry Kissinger, who just died, he died at 100.

236
00:16:40.720 --> 00:16:46.240
He was Secretary of State for Nixon, and he was quite a well-known international figure. When he

237
00:16:46.240 --> 00:16:52.400
would have his team submit different projects to him, they knew that when they brought the project

238
00:16:52.560 --> 00:16:58.480
to him, they knew that every time, without miss, he would ask him a question. As they would hand it

239
00:16:58.480 --> 00:17:04.319
to him, he would look him in the eye and say, is this your best work? Did you give me the best work

240
00:17:04.319 --> 00:17:11.599
that you possibly could give me? They knew that, and that caused them to anticipate that question

241
00:17:11.599 --> 00:17:18.160
so they knew that they had to be really responsible and do a good job. And how do I empower others?

242
00:17:18.800 --> 00:17:26.000
I want them to know, first of all, who they are, what their strengths are, what their uniqueness is,

243
00:17:26.000 --> 00:17:32.000
what their giftedness is, and then I want them to know what they can become. But in what they can

244
00:17:32.000 --> 00:17:38.000
become, now don't miss this, I not only paint the future of the things that they can do that's going

245
00:17:38.000 --> 00:17:46.800
to be amazing, I say if you really want to become great, you have to take responsibility and accept

246
00:17:46.800 --> 00:17:55.280
it and be accountable for your actions. So this phase that I'm in now, in the beginning phase

247
00:17:55.280 --> 00:18:01.280
of all's well that begins well, is just a very important phase. And then number five is resources,

248
00:18:01.280 --> 00:18:08.240
and I'm moving very quickly because I've got a lot to say. So I know you're having

249
00:18:08.240 --> 00:18:12.000
maybe a hard time keeping notes, but it could be worse, you could be having a boring teacher and

250
00:18:12.080 --> 00:18:17.760
you had nothing to write at all. You understand? So hey, no one's ever going to say with my

251
00:18:17.760 --> 00:18:21.520
mentoring, they didn't get something. No one's ever going to say, oh my gosh, I wish that guy

252
00:18:21.520 --> 00:18:28.240
would have given us some meat to have here. So yeah, I don't have a hose, I've got a fire hydrant

253
00:18:28.240 --> 00:18:34.480
right now, I got that. But number five on all's well that begins well, this beginning part,

254
00:18:34.480 --> 00:18:43.440
number five is resources and the ability to resource people to put

255
00:18:44.880 --> 00:18:53.440
in their hands tools that are going to help them do the job. Often I've taught that people succeed

256
00:18:54.080 --> 00:18:59.520
when they heard enough that they have to, well that's desire, or when they see enough that

257
00:18:59.520 --> 00:19:04.800
they're inspired to, why? Because they have an example, or they learn enough that they want to,

258
00:19:05.920 --> 00:19:10.800
which is knowledge, or they receive enough that they're able to, which is resources.

259
00:19:10.800 --> 00:19:17.200
And one of our jobs is to resource the people that are going to do the job. I saw a survey,

260
00:19:17.200 --> 00:19:26.400
in fact I didn't see it, Aaron gave it to me, 14,000 people on why they failed to reach their

261
00:19:26.400 --> 00:19:32.000
goals. I found this very interesting. Okay, don't write this down right now, just listen

262
00:19:32.000 --> 00:19:40.720
so you get the big picture. 16% lack of focus, which is vision, 36% lack of action, which is direction,

263
00:19:41.680 --> 00:19:47.360
10% because of fear, which is creativity, 19% because of lack of confidence,

264
00:19:47.360 --> 00:19:53.040
believe that's empowerment, and 10% because of lack of tools, which is resources. Now if you'll

265
00:19:53.040 --> 00:19:59.280
notice, almost every reason for not finishing a project was in the one of the five things that I

266
00:19:59.280 --> 00:19:59.840
talked to you about.

267
00:20:00.000 --> 00:20:01.520
how all's well that begins well.

268
00:20:01.520 --> 00:20:05.700
Vision, direction, creativity, empowerment, and resources.

269
00:20:05.700 --> 00:20:06.540
And then when you look

270
00:20:06.540 --> 00:20:08.840
at why people don't finish the project,

271
00:20:08.840 --> 00:20:11.160
it's very easy to me to discover why

272
00:20:11.160 --> 00:20:12.600
they didn't finish the project

273
00:20:12.600 --> 00:20:14.440
because it didn't get started well.

274
00:20:15.360 --> 00:20:17.040
So there we got the five things

275
00:20:17.040 --> 00:20:18.400
that you wanna do with yourself,

276
00:20:18.400 --> 00:20:19.960
with your team to get started well.

277
00:20:19.960 --> 00:20:22.480
Now, that's one bookend.

278
00:20:22.480 --> 00:20:24.440
Let's go now to the books in the middle,

279
00:20:24.440 --> 00:20:27.180
the content, the project, which is 80%.

280
00:20:27.220 --> 00:20:29.420
That 80% means 80% of the work's

281
00:20:29.420 --> 00:20:31.240
gonna be done in the middle.

282
00:20:31.240 --> 00:20:33.600
Now, what's interesting is in the middle,

283
00:20:35.500 --> 00:20:37.700
you, as the director of the team,

284
00:20:37.700 --> 00:20:41.100
give 20% to the middle 80% of the project.

285
00:20:41.100 --> 00:20:44.460
You don't have to give 100% on the front end,

286
00:20:44.460 --> 00:20:45.940
or like you do on the front end.

287
00:20:45.940 --> 00:20:46.760
Why?

288
00:20:46.760 --> 00:20:49.980
Because now you are turning it over to the people

289
00:20:49.980 --> 00:20:51.900
and you're gonna have less of you,

290
00:20:51.900 --> 00:20:55.060
but you can turn it over to people when you start well,

291
00:20:55.060 --> 00:20:57.620
because you've got them on the right track.

292
00:20:57.620 --> 00:21:02.620
So there are four essentials to continue a project well,

293
00:21:03.180 --> 00:21:04.580
once you get it on the right track.

294
00:21:04.580 --> 00:21:07.540
And you've got to communicate these things.

295
00:21:07.540 --> 00:21:11.820
Number one is you need to communicate encouragement.

296
00:21:11.820 --> 00:21:13.300
And why encouragement?

297
00:21:13.300 --> 00:21:16.540
Because this phase takes time.

298
00:21:16.540 --> 00:21:19.900
And this is a process, okay?

299
00:21:19.900 --> 00:21:23.220
And the encouragement is needed because this phase,

300
00:21:24.180 --> 00:21:28.680
the 80% now, when you're doing, now you're doing the work,

301
00:21:29.780 --> 00:21:32.380
this has a lot of failure in it, okay?

302
00:21:32.380 --> 00:21:33.860
Because once you do the work,

303
00:21:33.860 --> 00:21:35.860
you discover some of it doesn't work.

304
00:21:35.860 --> 00:21:37.660
I tell people a lot of time,

305
00:21:37.660 --> 00:21:40.060
you gotta go do the work to find out what doesn't work.

306
00:21:40.060 --> 00:21:42.140
And you gotta do the work to find out what does work.

307
00:21:42.140 --> 00:21:45.120
And in this 80%, there's a lot of action.

308
00:21:45.120 --> 00:21:45.960
There's a lot of work.

309
00:21:45.960 --> 00:21:48.220
And some things are working, some things are not working.

310
00:21:48.220 --> 00:21:51.320
I mean, the writer, Hermes Hemingway,

311
00:21:51.360 --> 00:21:56.280
I was down in Key West, Florida one time, visited his home.

312
00:21:56.280 --> 00:21:59.920
And it was very interesting because he's a writer,

313
00:21:59.920 --> 00:22:02.120
I'm a writer, and Ernest Hemingway is the guy

314
00:22:02.120 --> 00:22:05.380
who said the first draft of anything is always shit.

315
00:22:05.380 --> 00:22:09.720
Well, that's why you hear me talk about the fact

316
00:22:09.720 --> 00:22:13.960
that in the beginning, nobody does well

317
00:22:13.960 --> 00:22:15.660
when we start off a project.

318
00:22:15.660 --> 00:22:17.980
So you have to have encouragement there

319
00:22:17.980 --> 00:22:20.420
because a lot of things they're gonna try

320
00:22:20.420 --> 00:22:21.380
and they're not gonna work.

321
00:22:21.380 --> 00:22:23.740
The second thing you wanna do in the second phase

322
00:22:23.740 --> 00:22:28.740
is ask questions because questions help people unlock

323
00:22:29.580 --> 00:22:32.020
what I call the door of opportunity.

324
00:22:33.700 --> 00:22:35.940
And the two questions you wanna ask

325
00:22:35.940 --> 00:22:38.660
when people are doing the project itself

326
00:22:38.660 --> 00:22:41.380
is what are the problems and what is the potential?

327
00:22:42.660 --> 00:22:44.380
And you wanna know what the problems are

328
00:22:44.380 --> 00:22:48.020
because you have to very quickly correct downside.

329
00:22:48.020 --> 00:22:49.220
When things are not working

330
00:22:49.220 --> 00:22:51.340
and things won't work during this time,

331
00:22:51.340 --> 00:22:53.220
you gotta very quickly step in.

332
00:22:53.220 --> 00:22:57.100
The quicker you step in, the less the slide.

333
00:22:57.100 --> 00:22:59.780
And you gotta know what is the potential

334
00:22:59.780 --> 00:23:01.700
because you won't have the upside.

335
00:23:01.700 --> 00:23:05.980
If you can put a fire to the upside

336
00:23:05.980 --> 00:23:08.760
and put out the fire on the downside,

337
00:23:10.260 --> 00:23:14.020
then all of a sudden you're really going well

338
00:23:14.020 --> 00:23:16.300
and you're gonna do well.

339
00:23:16.300 --> 00:23:21.300
So you wanna ask a lot of questions, okay?

340
00:23:25.060 --> 00:23:27.620
Okay, let's go to three, advice.

341
00:23:27.620 --> 00:23:30.220
The third thing you wanna do in the middle

342
00:23:30.220 --> 00:23:31.860
is you wanna give advice.

343
00:23:33.740 --> 00:23:36.980
Erica Young says that advice is what we ask for

344
00:23:36.980 --> 00:23:39.780
when we already know the answer, but which we didn't.

345
00:23:39.780 --> 00:23:42.060
Okay, we've all been there before.

346
00:23:42.060 --> 00:23:43.500
So yeah, give me your advice.

347
00:23:43.500 --> 00:23:44.740
Oh, crap, that's what I thought.

348
00:23:44.740 --> 00:23:46.100
You know what I mean?

349
00:23:46.940 --> 00:23:49.420
The team, as they're working on the project,

350
00:23:49.420 --> 00:23:51.420
they usually know the answer.

351
00:23:51.420 --> 00:23:53.700
They just wanna make sure that they know the answer.

352
00:23:53.700 --> 00:23:56.460
And that's where you come alongside and give confidence.

353
00:23:56.460 --> 00:23:59.460
I remember in a relationship

354
00:24:00.860 --> 00:24:03.420
that I was in this phase with another person

355
00:24:04.300 --> 00:24:07.740
and a project of, this was a sizable project.

356
00:24:07.740 --> 00:24:10.820
So it spread out over a couple of years.

357
00:24:10.820 --> 00:24:13.980
And eight times they asked my advice

358
00:24:14.020 --> 00:24:17.340
and I would give them my advice of what it was.

359
00:24:17.340 --> 00:24:18.300
It was very interesting.

360
00:24:18.300 --> 00:24:23.300
After the project was over, we had a conversation

361
00:24:23.660 --> 00:24:25.580
which the person that gave the advice told me,

362
00:24:25.580 --> 00:24:29.300
he said, John, he said, eight times you gave me advice.

363
00:24:29.300 --> 00:24:30.500
And he said, I just want you to know

364
00:24:30.500 --> 00:24:33.140
I never took your advice on any of the eight times.

365
00:24:33.140 --> 00:24:36.900
He said, you didn't give me advice and I didn't do it.

366
00:24:36.900 --> 00:24:39.620
So I, yeah, and I said, well, I said, how'd it come out?

367
00:24:39.620 --> 00:24:41.900
He said, well, he said,

368
00:24:41.900 --> 00:24:44.500
I should have taken your advice every time.

369
00:24:44.500 --> 00:24:47.420
Well, I'm looking at it and I said, dear God.

370
00:24:47.420 --> 00:24:50.100
Okay, I understand the first time, maybe not taking advice.

371
00:24:50.100 --> 00:24:52.620
I even understand the second time not taking my advice.

372
00:24:52.620 --> 00:24:54.220
But you know, after about the second time

373
00:24:54.220 --> 00:24:57.540
when you're O for two, maybe a third time,

374
00:24:58.460 --> 00:25:00.700
I don't know, maybe it should occur to you to.

375
00:25:00.000 --> 00:25:02.680
Crap, I'm up for two already,

376
00:25:02.680 --> 00:25:05.920
maybe I could be one for three, you know what I'm saying?

377
00:25:05.920 --> 00:25:12.240
I listened to that and that's

378
00:25:12.240 --> 00:25:18.320
how I came up with the definition of an asshole.

379
00:25:18.880 --> 00:25:21.600
You know where I'm going now, don't you?

380
00:25:21.600 --> 00:25:24.740
An asshole is a person who asks for advice,

381
00:25:24.740 --> 00:25:27.880
but they don't take it, they're just an asshole.

382
00:25:27.880 --> 00:25:33.320
So when you're in this project and you're working with people,

383
00:25:33.320 --> 00:25:35.080
you're wanting to give advice,

384
00:25:35.080 --> 00:25:37.920
you're wanting to give counsel,

385
00:25:38.280 --> 00:25:42.880
because you can help them along.

386
00:25:42.880 --> 00:25:45.720
During this project time,

387
00:25:45.720 --> 00:25:48.040
this agent time, you want to give them advice.

388
00:25:48.040 --> 00:25:52.480
Number four, you want to give them ideas.

389
00:25:52.480 --> 00:25:57.600
In business, you need capital.

390
00:25:57.600 --> 00:25:59.640
In business, you need experience.

391
00:25:59.640 --> 00:26:00.520
But let me tell you something,

392
00:26:00.520 --> 00:26:07.240
capital and experience is not near as important as ideas.

393
00:26:07.240 --> 00:26:12.240
I am, of course, very passionate about ideas.

394
00:26:12.240 --> 00:26:15.680
I think that this is a miss sometimes,

395
00:26:15.680 --> 00:26:19.640
and it's 80 percent we're working on the project.

396
00:26:19.960 --> 00:26:24.400
Because here's where I think the big miss is.

397
00:26:28.120 --> 00:26:31.640
The best time to get great ideas is during

398
00:26:31.640 --> 00:26:34.880
this 80 percent when people are working on the project.

399
00:26:34.880 --> 00:26:42.160
The reason for that is that ideas are birthed during interaction.

400
00:26:42.160 --> 00:26:47.880
In other words, when you're starting something and you're in this project,

401
00:26:48.120 --> 00:26:51.080
you're learning a lot and there's a lot of talk back and forth

402
00:26:51.080 --> 00:26:53.760
of what you're learning and what you're discovering.

403
00:26:53.760 --> 00:27:00.080
Interaction really births a lot of ideas, and I love that.

404
00:27:00.080 --> 00:27:03.840
So that's why when I'm in a group and I'm mixing it up,

405
00:27:03.840 --> 00:27:08.400
I love the mixing up of this time because it's in the interaction

406
00:27:08.400 --> 00:27:10.480
that people are talking about things that they're not working,

407
00:27:10.480 --> 00:27:11.680
things that are working.

408
00:27:11.680 --> 00:27:13.440
It's the birth of ideas.

409
00:27:14.440 --> 00:27:19.200
Ideas are proven to be either true or not true,

410
00:27:19.200 --> 00:27:21.640
good or bad, by action.

411
00:27:21.640 --> 00:27:24.000
Where are you in that 80 percent middle?

412
00:27:24.000 --> 00:27:25.480
You're taking action all the time.

413
00:27:25.480 --> 00:27:27.080
Every day you're practicing.

414
00:27:27.080 --> 00:27:33.800
So the interaction births the ideas and the action proves them to be good or bad.

415
00:27:33.800 --> 00:27:38.960
Then we improve our ideas through reflection.

416
00:27:38.960 --> 00:27:40.920
After taking action,

417
00:27:41.040 --> 00:27:43.680
now we're on reflection and we're looking back and say,

418
00:27:43.680 --> 00:27:46.120
okay, what did we learn out of that process?

419
00:27:46.120 --> 00:27:50.040
And that's good.

420
00:27:50.040 --> 00:27:52.560
With my inner circle, we talk about dogs.

421
00:27:52.560 --> 00:27:53.840
I don't have any dogs.

422
00:27:53.840 --> 00:27:58.040
When I had children, we had dogs, but it's a lot of my inner circle people.

423
00:27:58.040 --> 00:28:00.720
Some are dog people or not some dog people.

424
00:28:00.720 --> 00:28:05.240
And so you say, where does this come into this teaching?

425
00:28:05.240 --> 00:28:08.800
I don't know if you've ever read any of the stuff that Dave Barry ever has written,

426
00:28:08.800 --> 00:28:10.320
but Dave Barry is a really funny,

427
00:28:10.320 --> 00:28:12.800
he's a humorist with the Chicago Tribune.

428
00:28:12.800 --> 00:28:17.040
But he had an article one time,

429
00:28:17.040 --> 00:28:20.800
he says, love the dog for a pet, not for a partner.

430
00:28:20.800 --> 00:28:22.880
And here's what he wrote.

431
00:28:22.880 --> 00:28:28.120
He said, you can have a dog for a whole lifetime and it will never come up with a good idea.

432
00:28:28.120 --> 00:28:29.560
It's so true.

433
00:28:29.560 --> 00:28:31.360
It will be around for a decade,

434
00:28:31.360 --> 00:28:38.280
licking its private parts and always reacting with total wonder and amazement of your ideas.

435
00:28:38.280 --> 00:28:41.080
What does the dog when you call it to the door?

436
00:28:41.080 --> 00:28:42.680
You want me to go outside?

437
00:28:42.680 --> 00:28:44.080
What a great idea.

438
00:28:44.080 --> 00:28:47.080
I never would have thought of that.

439
00:28:47.080 --> 00:28:49.560
Okay.

440
00:28:49.560 --> 00:28:51.640
I don't know if it fits.

441
00:28:51.640 --> 00:28:54.200
I just had to say because it's my sense of humor.

442
00:28:54.200 --> 00:28:57.200
But let me just say,

443
00:28:57.200 --> 00:29:01.720
let me just say that you may have a dog or two on your team.

444
00:29:01.720 --> 00:29:02.720
Okay.

445
00:29:02.720 --> 00:29:05.160
And I'm not trying to talk derogatory,

446
00:29:05.160 --> 00:29:07.040
but they're kind of like the dog.

447
00:29:07.040 --> 00:29:08.040
What?

448
00:29:08.080 --> 00:29:10.240
You're at the door, you went, oh, I never thought of that.

449
00:29:10.240 --> 00:29:12.280
You know, we only do that three times a day.

450
00:29:12.280 --> 00:29:16.440
But and what I'm saying to you is,

451
00:29:16.440 --> 00:29:24.040
you just really want to make sure that you have idea people around you.

452
00:29:24.040 --> 00:29:25.760
You just do.

453
00:29:25.760 --> 00:29:30.440
And you need to look at your team and ask yourself this about your team.

454
00:29:30.440 --> 00:29:34.520
Look at each one of them and ask yourself, how creative are they?

455
00:29:34.560 --> 00:29:38.800
How many times when there are problems that are out on that table,

456
00:29:38.800 --> 00:29:40.160
do they come up with solutions?

457
00:29:40.160 --> 00:29:45.080
I want to tell you what, if you're sitting at the table with people

458
00:29:45.080 --> 00:29:47.680
that just have the inability to come up with solutions,

459
00:29:47.680 --> 00:29:49.960
you don't need them around the table.

460
00:29:49.960 --> 00:29:55.240
So in this 80% doing that project, those are the four things you ask for.

461
00:29:55.240 --> 00:29:58.200
Now, okay, but you're doing so well.

462
00:29:58.200 --> 00:29:59.840
I'm moving along as good as I can.

463
00:29:59.840 --> 00:30:00.840
Okay.

464
00:30:00.000 --> 00:30:01.880
Okay, now we're to the last bookend.

465
00:30:01.880 --> 00:30:04.440
The first bookend, all's well that begins well.

466
00:30:04.440 --> 00:30:07.960
Now, the last bookend is all's well that ends well, okay?

467
00:30:07.960 --> 00:30:12.160
And again, it's only 10% of the project,

468
00:30:12.160 --> 00:30:13.760
but you gotta give it 100%.

469
00:30:13.760 --> 00:30:17.280
You give 100% on the front 10, 100% on the back 10,

470
00:30:17.280 --> 00:30:21.000
about 20% on the middle 80, okay?

471
00:30:21.000 --> 00:30:25.760
And there are five essentials to finish a project well, okay?

472
00:30:25.760 --> 00:30:30.720
How do we end well, okay?

473
00:30:30.720 --> 00:30:33.920
Well, okay, we're back to what I was talking about

474
00:30:33.920 --> 00:30:36.820
a moment ago, and that is better ideas and more ideas.

475
00:30:39.120 --> 00:30:42.520
At the end, you really have an opportunity

476
00:30:42.520 --> 00:30:44.200
to take what the work has done

477
00:30:44.200 --> 00:30:46.800
and put the icing on the cake,

478
00:30:46.800 --> 00:30:49.520
the cherry on top of the sundae.

479
00:30:49.520 --> 00:30:52.200
And they've already worked out some good ideas,

480
00:30:52.200 --> 00:30:54.880
and out of it, you'll get better ideas

481
00:30:54.880 --> 00:30:56.420
and you'll get more ideas.

482
00:30:57.520 --> 00:30:59.760
James Russell Lowell said,

483
00:30:59.760 --> 00:31:03.360
creativity is not finding a thing,

484
00:31:03.360 --> 00:31:07.160
but making something out of it after it's found.

485
00:31:07.160 --> 00:31:09.480
Oh, I just, that's such a good quote.

486
00:31:09.480 --> 00:31:13.360
It's just not finding an idea, but when you found it,

487
00:31:13.360 --> 00:31:16.740
what can you do to really make it better?

488
00:31:16.740 --> 00:31:19.880
And the middle 80% is about finding a thing,

489
00:31:19.880 --> 00:31:22.160
because when you're out there working

490
00:31:22.160 --> 00:31:24.760
and you're involved and practicing,

491
00:31:25.600 --> 00:31:26.960
you find a lot of things.

492
00:31:26.960 --> 00:31:28.800
Now, when you're finding things,

493
00:31:28.800 --> 00:31:30.600
the question is, as you're coming to the end

494
00:31:30.600 --> 00:31:34.720
of this 10% journey, are you making something out of it?

495
00:31:34.720 --> 00:31:36.360
And you're not gonna make something out of everything.

496
00:31:36.360 --> 00:31:38.440
You're not even supposed to make something out of everything,

497
00:31:38.440 --> 00:31:41.400
but you should, on the back end,

498
00:31:41.400 --> 00:31:45.160
be taking what was learned in the work time

499
00:31:45.160 --> 00:31:49.200
and begin to maximize what it does.

500
00:31:49.200 --> 00:31:53.600
You wanna go from an opportunity to optimizing

501
00:31:53.640 --> 00:31:55.240
the opportunity.

502
00:31:55.240 --> 00:31:56.160
And you need to be looking,

503
00:31:56.160 --> 00:31:59.080
everything was done that 80% work project type

504
00:31:59.080 --> 00:32:00.480
and say, how can we make it better?

505
00:32:00.480 --> 00:32:03.740
How can we make it, how can we make it bigger, okay?

506
00:32:07.560 --> 00:32:10.880
Gosh, I can still remember being in Jackson, Mississippi

507
00:32:10.880 --> 00:32:13.000
in the Holiday Inn many, many years ago.

508
00:32:13.000 --> 00:32:15.440
I'm talking about 1984, 85.

509
00:32:15.440 --> 00:32:18.280
You, some of you weren't even born, good Lord.

510
00:32:18.280 --> 00:32:22.560
And I was talking to 31 leaders on leadership.

511
00:32:22.560 --> 00:32:24.280
And at the end of the day, one of the leaders said,

512
00:32:24.280 --> 00:32:25.760
John, when can we hear you again?

513
00:32:25.760 --> 00:32:29.460
At that time, I was a pastor at Skyline out in San Diego.

514
00:32:29.460 --> 00:32:30.680
I said, well, you're not gonna hear me again

515
00:32:30.680 --> 00:32:33.160
for a long time, I gotta go back to work.

516
00:32:33.160 --> 00:32:34.560
And they said, well, that's not good enough.

517
00:32:34.560 --> 00:32:37.320
What you gave us today, we need to hear more of you.

518
00:32:37.320 --> 00:32:41.160
That birthed an idea of maybe I could start a tape club.

519
00:32:41.160 --> 00:32:43.640
So I said, I'll go back to my staff every month.

520
00:32:43.640 --> 00:32:45.360
I'll do a lesson on leadership.

521
00:32:45.360 --> 00:32:47.020
We'll type it live.

522
00:32:47.020 --> 00:32:49.960
Would you like to be a part of the tape club?

523
00:32:49.960 --> 00:32:50.920
They said, how much will it cost?

524
00:32:50.920 --> 00:32:52.720
I said, I have no idea, but let's say,

525
00:32:52.720 --> 00:32:54.040
let's start off with five bucks.

526
00:32:54.040 --> 00:32:55.160
I had no idea at all.

527
00:32:55.160 --> 00:32:57.120
I went back, I got a couple of key people

528
00:32:57.120 --> 00:32:58.400
to start the tape club for me.

529
00:32:58.400 --> 00:33:00.560
I started doing it live.

530
00:33:00.560 --> 00:33:05.160
And my gosh, you know, within about three to four years,

531
00:33:05.160 --> 00:33:07.680
100,000 people were listening to this.

532
00:33:07.680 --> 00:33:12.360
And it just, I became a leadership mentor accidentally.

533
00:33:12.360 --> 00:33:15.120
I didn't even realize, I just did it.

534
00:33:15.120 --> 00:33:17.180
Now, here's what I'm saying to you.

535
00:33:17.180 --> 00:33:19.400
That's taking an experience.

536
00:33:19.400 --> 00:33:23.240
We'd like to hear you more and figure out an answer

537
00:33:23.240 --> 00:33:26.520
and an idea of how that could be done.

538
00:33:26.520 --> 00:33:27.680
And then following through

539
00:33:27.680 --> 00:33:30.360
and making it something better than lying.

540
00:33:30.360 --> 00:33:31.880
And let me just say this.

541
00:33:33.760 --> 00:33:35.920
This is what I really want to say here.

542
00:33:35.920 --> 00:33:40.920
Doing something new always opens up the door

543
00:33:42.120 --> 00:33:43.260
for something better.

544
00:33:44.300 --> 00:33:47.120
So when I opened the door on the front end,

545
00:33:47.120 --> 00:33:48.280
you see one door, okay?

546
00:33:48.280 --> 00:33:49.600
You see one door.

547
00:33:49.600 --> 00:33:51.760
Now here's what I know about that door.

548
00:33:51.760 --> 00:33:55.440
Once that door is open, there are other doors.

549
00:33:55.440 --> 00:33:58.280
This one door is not exclusive

550
00:33:58.280 --> 00:33:59.480
to everything you're ever going to need.

551
00:33:59.480 --> 00:34:01.640
And you open up the door and it's all over.

552
00:34:02.560 --> 00:34:03.920
But you got to open up the first door

553
00:34:03.920 --> 00:34:05.880
to find two or three other doors.

554
00:34:05.880 --> 00:34:06.960
And when you open up those doors,

555
00:34:06.960 --> 00:34:08.480
there's five or six doors.

556
00:34:08.480 --> 00:34:10.400
The more you walk through doors,

557
00:34:10.400 --> 00:34:12.840
the more potential and the more that opportunity

558
00:34:12.840 --> 00:34:17.120
and the more that creativity expands, okay?

559
00:34:17.120 --> 00:34:19.639
I mean, you know, ideas are almost like rabbits.

560
00:34:19.639 --> 00:34:21.120
You know, you get a couple of very soon,

561
00:34:21.120 --> 00:34:22.320
you got a whole bunch.

562
00:34:22.320 --> 00:34:26.760
And that's, so what I'm saying to you is

563
00:34:29.600 --> 00:34:31.480
always go through the door.

564
00:34:31.480 --> 00:34:33.520
Just go through the door.

565
00:34:33.520 --> 00:34:35.360
Because there are better ideas

566
00:34:35.360 --> 00:34:37.400
and there are more ideas if you go through the door.

567
00:34:37.400 --> 00:34:39.679
The second thing you want to do on the end

568
00:34:39.679 --> 00:34:41.880
is do opportunities.

569
00:34:41.880 --> 00:34:45.040
You want to ask yourself, now that we've practiced this,

570
00:34:45.040 --> 00:34:46.800
what opportunities we have.

571
00:34:47.480 --> 00:34:49.159
Opportunities are never lost.

572
00:34:49.159 --> 00:34:50.000
You may lose them.

573
00:34:50.000 --> 00:34:51.120
It's like a person told me the other day,

574
00:34:51.120 --> 00:34:54.400
they said, you know, I think I lost an opportunity.

575
00:34:54.400 --> 00:34:55.440
I said, oh, don't worry about it.

576
00:34:55.440 --> 00:34:57.720
I said, somebody found me.

577
00:34:57.720 --> 00:34:58.920
You know, you didn't find it,

578
00:34:58.920 --> 00:35:00.520
but somebody's going to pick up.

579
00:35:00.000 --> 00:35:03.060
on that supper, and opportunities are results.

580
00:35:03.060 --> 00:35:05.400
Okay, now this could be a whole lecture itself.

581
00:35:05.400 --> 00:35:08.780
I got way too much material, but it's good stuff.

582
00:35:08.780 --> 00:35:12.040
But this could be an entire lecture.

583
00:35:12.040 --> 00:35:13.540
So I'm gonna just give it to you quickly.

584
00:35:13.540 --> 00:35:14.460
You're smart.

585
00:35:14.460 --> 00:35:15.700
I don't need to teach everything.

586
00:35:15.700 --> 00:35:17.540
I'm just giving you the points.

587
00:35:17.540 --> 00:35:20.800
Opportunities are results of questions,

588
00:35:21.820 --> 00:35:26.140
because questions unearth opportunities.

589
00:35:26.140 --> 00:35:29.060
Opportunities are results of networking.

590
00:35:29.100 --> 00:35:33.620
Networking is the channel to find opportunities.

591
00:35:33.620 --> 00:35:36.700
It's the vein that gets you to where you wanna go.

592
00:35:36.700 --> 00:35:40.020
Opportunities are a result of openness.

593
00:35:40.020 --> 00:35:43.500
When you're open and not defensive,

594
00:35:43.500 --> 00:35:46.240
and when you haven't fenced your life in,

595
00:35:46.240 --> 00:35:49.060
opportunities have a tendency to find you quickly.

596
00:35:49.060 --> 00:35:52.340
Action creates opportunities.

597
00:35:52.340 --> 00:35:55.420
In fact, action is the catalyst to find them.

598
00:35:56.340 --> 00:35:57.700
My gosh.

599
00:35:57.700 --> 00:35:59.620
Success, when you're success,

600
00:35:59.620 --> 00:36:02.020
I think you draw more opportunities to you.

601
00:36:02.020 --> 00:36:05.060
I think I get a lot more opportunities than most people,

602
00:36:05.060 --> 00:36:06.380
because I'm very successful,

603
00:36:06.380 --> 00:36:08.980
and I think people seek out successful people and say,

604
00:36:08.980 --> 00:36:11.180
what do you think about this?

605
00:36:11.180 --> 00:36:16.180
Problems are many times catalytic for opportunity,

606
00:36:16.940 --> 00:36:19.460
because they force you to be creative.

607
00:36:19.460 --> 00:36:20.980
You have to figure it out.

608
00:36:20.980 --> 00:36:23.980
Hey, when that group of 31 leaders that day

609
00:36:23.980 --> 00:36:26.540
said we'd like to hear you more often, that's a problem.

610
00:36:27.140 --> 00:36:27.980
Isn't there?

611
00:36:27.980 --> 00:36:30.580
Well, that's how they are, that's how they come.

612
00:36:30.580 --> 00:36:32.620
Then you wanna have your inner circle,

613
00:36:32.620 --> 00:36:35.900
those that are closest to you in proximity of work,

614
00:36:35.900 --> 00:36:38.620
they know the context of everything,

615
00:36:38.620 --> 00:36:40.260
and if they're opportunity-driven,

616
00:36:40.260 --> 00:36:42.940
they could really find what I call mature opportunities,

617
00:36:42.940 --> 00:36:44.780
opportunities that fit the context,

618
00:36:44.780 --> 00:36:47.220
and your outer circle, which are not,

619
00:36:47.220 --> 00:36:49.340
they don't work with you, but they're your friends,

620
00:36:49.340 --> 00:36:53.140
they give you those incredible, incredible fresh eyes

621
00:36:53.140 --> 00:36:55.220
that you really need.

622
00:36:55.220 --> 00:36:57.260
Okay, here's what I wanna say on opportunity

623
00:36:57.260 --> 00:36:58.860
that I think it's just important,

624
00:36:58.860 --> 00:37:02.180
so just listen real carefully, just for a moment.

625
00:37:04.140 --> 00:37:07.940
You gotta live at least 20% of your time

626
00:37:07.940 --> 00:37:10.060
out of what I call the proper zone.

627
00:37:12.260 --> 00:37:17.060
There is an unstated, unwritten rule of being proper

628
00:37:18.100 --> 00:37:21.900
that people just kinda say if you wanna be proper,

629
00:37:21.900 --> 00:37:24.220
you kinda stay in an area,

630
00:37:25.220 --> 00:37:26.620
and I just want you to remember

631
00:37:26.620 --> 00:37:29.060
that the great wise men of the past

632
00:37:30.140 --> 00:37:34.380
held very little respect for today's traditions.

633
00:37:36.820 --> 00:37:39.260
They held very little respect

634
00:37:39.260 --> 00:37:42.060
for what was being done at that moment,

635
00:37:42.060 --> 00:37:44.940
and neither were the great men and women of the future.

636
00:37:44.940 --> 00:37:49.940
In other words, I'm not talking about being a rebel,

637
00:37:50.300 --> 00:37:55.300
but I am talking about in social norm,

638
00:37:56.140 --> 00:38:01.140
a lot of people never break out of the opinions of others,

639
00:38:01.540 --> 00:38:06.460
or, and they become imprisoned, they become imprisoned,

640
00:38:06.460 --> 00:38:08.860
and they never reach their potential

641
00:38:09.820 --> 00:38:14.100
because it's not proper, and I just guess,

642
00:38:14.100 --> 00:38:16.740
you know, I guess there've been times

643
00:38:16.740 --> 00:38:17.980
when I've just not been proper.

644
00:38:18.020 --> 00:38:21.060
I just kinda looked at somebody and said,

645
00:38:21.060 --> 00:38:22.940
you know, that's your problem, it's not my problem,

646
00:38:22.940 --> 00:38:24.740
and I just jumped the fence,

647
00:38:24.740 --> 00:38:26.940
and I'm just giving you that permission.

648
00:38:26.940 --> 00:38:28.260
The third thing at the end,

649
00:38:28.260 --> 00:38:29.740
we're talking about Ellswell, Inswell,

650
00:38:29.740 --> 00:38:33.900
is influence, learning, giving your voice,

651
00:38:33.900 --> 00:38:38.660
giving your voice to this project, that goes a long way.

652
00:38:38.660 --> 00:38:41.500
In other words, I come behind something my team has done,

653
00:38:41.500 --> 00:38:44.540
and I give them my voice and say, this is very good,

654
00:38:44.540 --> 00:38:46.700
and I share that with other people.

655
00:38:46.980 --> 00:38:50.260
I'm giving your voice to something that's important.

656
00:38:50.260 --> 00:38:53.860
I look, there are people that loaned me their voice,

657
00:38:53.860 --> 00:38:57.020
loaned me their influence, and because they came along

658
00:38:57.020 --> 00:39:01.700
and they kind of patted me on the back or told other people,

659
00:39:01.700 --> 00:39:04.140
let me tell you, John's doing that really well.

660
00:39:04.140 --> 00:39:05.860
I've always said, it's wonderful

661
00:39:05.860 --> 00:39:07.540
when you compliment a person personally,

662
00:39:07.540 --> 00:39:09.060
but it's even more wonderful

663
00:39:09.060 --> 00:39:12.060
when you compliment a person publicly,

664
00:39:12.060 --> 00:39:14.300
because now they're getting the compliment,

665
00:39:14.300 --> 00:39:16.300
but so are other people around it,

666
00:39:16.900 --> 00:39:18.380
and I look at my life,

667
00:39:18.380 --> 00:39:21.100
and there were people that loaned me their influence,

668
00:39:21.100 --> 00:39:23.780
and if they wouldn't have loaned it to me,

669
00:39:23.780 --> 00:39:25.380
I would have probably got there,

670
00:39:25.380 --> 00:39:27.700
but I wouldn't have gotten there so quickly,

671
00:39:27.700 --> 00:39:28.580
and I'm very grateful.

672
00:39:28.580 --> 00:39:32.220
I'm very grateful for Elmer Towns and Lloyd Ogilvie

673
00:39:32.220 --> 00:39:34.020
and Tom Phillip and Bill Bright

674
00:39:34.020 --> 00:39:36.540
and just people that loaned me their influence.

675
00:39:37.820 --> 00:39:42.820
So I have a loan contract with potential leaders,

676
00:39:43.540 --> 00:39:46.900
and the loan contract just says this.

677
00:39:46.900 --> 00:39:48.940
I can give you a position of leadership,

678
00:39:48.940 --> 00:39:51.580
but you must earn permission to lead.

679
00:39:51.580 --> 00:39:53.340
I can give you an opportunity to lead,

680
00:39:53.340 --> 00:39:55.300
but you must make the best of that opportunity.

681
00:39:55.300 --> 00:39:58.180
I can set you up as a leader with potential,

682
00:39:58.180 --> 00:40:00.580
but you must stay up by fulfilling your position.

683
00:40:00.000 --> 00:40:07.560
potential. I can get people to follow you today. You must get people to follow you tomorrow.

684
00:40:07.560 --> 00:40:12.560
My influence to you is alone. It's not a gift. Express gratitude and use it wisely. Give

685
00:40:12.560 --> 00:40:16.320
me a return on my investment. Give others a return on my investment. Give yourself a

686
00:40:16.320 --> 00:40:23.840
return on my investment. It's huge. It's huge. You know, I think of Mark who's on this call.

687
00:40:23.840 --> 00:40:29.600
I think of Aaron who's on this call. I've loaned them my influence. And I just have

688
00:40:29.600 --> 00:40:35.360
been so blessed to watch them take that loan and make it something that had made them better

689
00:40:35.360 --> 00:40:41.200
and made me better and made everybody else better. But I like the loan idea so that we

690
00:40:41.200 --> 00:40:47.440
all understand that we can't take for granted what we have. It wasn't given to us. It's

691
00:40:47.440 --> 00:40:52.120
on loan. And what I tell people is, how do you get another loan? Do good with the first

692
00:40:52.120 --> 00:40:56.440
one. And you know, if you do good with the first, second, third one, there's a time you

693
00:40:56.440 --> 00:41:00.840
don't even need a loan. Now you're on your own. You go from the loan to on your own.

694
00:41:00.840 --> 00:41:06.040
But in the beginning, oh, and have gratitude for that loan. Okay, at the end, recognition

695
00:41:06.040 --> 00:41:12.000
is important. Recognition to the players who made this project work really well. It's the

696
00:41:12.000 --> 00:41:16.400
John Wooden who taught his basketball players when somebody throws you a good pass point

697
00:41:16.400 --> 00:41:21.640
to them all the way back down the court and give them recognition for what they've done.

698
00:41:21.640 --> 00:41:25.440
And the last thing you do on the ending well to make it really well is you have to put

699
00:41:25.440 --> 00:41:31.040
your personal touch on it. If you're the leader, you know, for me, I put the Maxwell

700
00:41:31.040 --> 00:41:40.080
touch on it. Okay. And what I do is I look at it and I ask myself one thing very simple.

701
00:41:40.080 --> 00:41:45.760
How can I now that this project is over? What can I say? What can I do? Who can I influence

702
00:41:45.760 --> 00:41:51.520
to let people know that this is really, really good? And the people who need the Maxwell

703
00:41:51.520 --> 00:41:58.920
touch, you know, is the team, you know, this helps you make the team better. It helps with

704
00:41:58.920 --> 00:42:05.160
partnerships so I can be a rainmaker in my influence. It gives moral authority and it

705
00:42:05.160 --> 00:42:10.640
takes ideas and it takes my big picture that I have and my experiences I have. And it matures

706
00:42:10.640 --> 00:42:17.160
those ideas. I think I need to wrap it up. I got a little bit more I can say, but I just

707
00:42:17.160 --> 00:42:26.280
think I've gone too long now. But I hope you get the picture. This 108010 stuff really,

708
00:42:26.280 --> 00:42:30.360
really works. And if you'll just go back and do the five things I tell you on the front

709
00:42:30.360 --> 00:42:34.680
end, the four things in the middle, the five things on the end, and just check yourself

710
00:42:34.680 --> 00:42:40.720
and say, how well am I doing in these areas? I am going to promise you, I'm going to promise

711
00:42:40.720 --> 00:42:46.120
you, it's going to help you and your team just do better in doing stuff together as

712
00:42:46.120 --> 00:42:51.520
a team. And that's kind of why I wanted to do the lesson. So anyway, I hope that helped

713
00:42:51.520 --> 00:42:59.320
you. I hope it added value to you, Jessica, and Mark, and let's see if we can get a few

714
00:42:59.320 --> 00:43:00.320
questions in.

715
00:43:00.320 --> 00:43:10.280
Thank you so much. Wow. I have pages and pages of notes. But one, you said so many valuable

716
00:43:10.280 --> 00:43:16.960
things for people that are, you know, building sales teams, but also traditional organizations

717
00:43:16.960 --> 00:43:24.480
and companies. But one thing I wrote down that was just amazing, among many things,

718
00:43:24.480 --> 00:43:31.160
but why they're successful, receive enough that they're able to be successful. And I

719
00:43:31.160 --> 00:43:38.400
think that in our industry, there's a lot of leaders who aren't providing their people

720
00:43:38.560 --> 00:43:45.840
with enough to be successful, enough of the tools, enough of the systems. So that really,

721
00:43:45.840 --> 00:43:51.520
really spoke to me among everything you mentioned. But yeah, let's definitely get to questions.

722
00:43:51.520 --> 00:43:56.480
I think, I don't think, I know you're right, Jessica, and I think of you and Ray, and I

723
00:43:56.480 --> 00:44:00.360
think that's something you've done exceptionally well. And one of the things that drew me to

724
00:44:00.360 --> 00:44:05.600
partnering with you in this mentorship, though, is I feel that you do a really nice job putting

725
00:44:05.680 --> 00:44:09.920
tools and resources in people's hands. And I think that's why I think that's why you're

726
00:44:09.920 --> 00:44:19.520
successful. Thank you so much. So questions, Jessica, Mark, who's gonna get some questions

727
00:44:19.520 --> 00:44:25.440
from our people? So Tina, it looks like you just wanted to make sure that we can share

728
00:44:25.440 --> 00:44:30.320
the notes, and we will absolutely get those, Aaron, I'll make sure to get those to you.

729
00:44:30.800 --> 00:44:35.840
Who's got a question? You can put your name in either the chat box, or you can

730
00:44:35.840 --> 00:44:39.440
take yourself off mute and come right in now and ask the question of John.

731
00:44:43.760 --> 00:44:52.320
I have a request, not a question. Okay, Mary, you're on with John. Just a friendly reminder,

732
00:44:52.320 --> 00:44:57.600
John, I just dropped off our middle daughter at Highlands College to start her freshman year.

733
00:44:57.600 --> 00:44:59.840
And Pastor Chris was talking about

734
00:45:00.000 --> 00:45:05.120
your calling, which I know is marketplace evangelism. Like I'm so clear about that,

735
00:45:05.120 --> 00:45:09.680
it's not even funny. But this is my friendly reminder that you said you would consider

736
00:45:09.680 --> 00:45:14.480
doing a training for marketplace leaders on how to share their faith in the marketplace.

737
00:45:14.480 --> 00:45:18.880
So that's my friendly reminder from many, many Zooms ago.

738
00:45:20.320 --> 00:45:22.800
So I need to do that for you sometimes? Is that what you're saying?

739
00:45:23.440 --> 00:45:26.960
That's my request and my reminder and my desire.

740
00:45:27.680 --> 00:45:31.760
I think that's very legitimate and hopefully I would love to do that.

741
00:45:33.840 --> 00:45:37.840
Honestly, it's my favorite thing. I think it's what I've called a gift to myself.

742
00:45:38.640 --> 00:45:45.920
So maybe we'll talk to Ray, but if we continue this mentoring, I'll put that in, okay?

743
00:45:46.560 --> 00:45:47.760
Okay, thank you.

744
00:45:47.760 --> 00:45:49.120
Yeah, thank you. You're welcome.

745
00:45:49.120 --> 00:45:52.800
Thank you. And let's go to the Harvey power couple right here. I don't know which one of

746
00:45:52.800 --> 00:45:55.920
you have the question, but give John your name and then ask the question.

747
00:45:57.600 --> 00:46:04.720
Oh, you're on mute. I'm having a hard time hearing. There you go. Maybe.

748
00:46:04.720 --> 00:46:05.840
Is that better?

749
00:46:05.840 --> 00:46:06.400
That's better.

750
00:46:07.040 --> 00:46:12.480
Can you hear me? Sorry, we're sharing. We're sharing headphones. We're at somewhere. Anyway,

751
00:46:14.480 --> 00:46:25.200
I am curious if you have a standard and a sense of how many chances you give somebody.

752
00:46:25.680 --> 00:46:30.880
Um, you know, if you're bringing somebody onto the team and they aren't their word and they don't

753
00:46:30.880 --> 00:46:34.640
show up the way that they said, but they also have like a strenuating circumstance. It is like,

754
00:46:34.640 --> 00:46:39.280
for instance, one of the girls that we've been working with, I really love her as a person.

755
00:46:39.280 --> 00:46:45.360
I can sense her heart. Um, and she's just not being her word and producing the work.

756
00:46:45.360 --> 00:46:49.360
And when she says, but she also just lost her mother a month ago,

757
00:46:49.360 --> 00:46:54.000
and I know she's going through a lot. So is there some way that you can

758
00:46:54.720 --> 00:46:58.000
be in your heart and be compassionate with people and also, you know,

759
00:46:58.000 --> 00:47:02.320
do what's best for your business? Like, do you have like a formula for that?

760
00:47:03.040 --> 00:47:08.960
Yeah, it's a great, it's a great question. And by the way, every leader faces that,

761
00:47:08.960 --> 00:47:15.520
you know, how many chances do I give a person? Um, well, first of all, I love your heart. I can

762
00:47:15.520 --> 00:47:19.840
tell you have a wonderful heart. So you're not going to just cut somebody off. That's not who

763
00:47:19.840 --> 00:47:26.880
you are. But I do want to say this. Um, there are some people that just never produce they,

764
00:47:26.880 --> 00:47:29.840
but they always have a reason. They always have an excuse to remember this.

765
00:47:31.120 --> 00:47:37.120
You can't go from excuses to success. It's impossible. I've never known a person excuse

766
00:47:37.120 --> 00:47:43.120
their way to success. You can go from failure to success, which can go. So excuses are much

767
00:47:43.120 --> 00:47:48.560
worse than failure. So you have to look at this person. Obviously a mother passing away,

768
00:47:48.560 --> 00:47:55.280
that's pretty major, give her a little slack, but it's been a month now and it's time for her to

769
00:47:55.280 --> 00:48:00.880
get back in the game. And you need to perhaps as her leader say, Hey, are we okay now? Are you

770
00:48:00.880 --> 00:48:06.960
ready to start, you know, getting back in the game? Um, so you need to constantly, if there

771
00:48:06.960 --> 00:48:13.280
is an excuse, put a deadline on how long you're going to let that excuse last. And by the way,

772
00:48:13.280 --> 00:48:18.000
by the way, you don't want them to come back to the same excuse that, that, that, that, that,

773
00:48:18.000 --> 00:48:24.320
that, and, and you've got to help them understand that excuses are exits. It always takes you away

774
00:48:24.320 --> 00:48:30.880
from where you're trying to go. And, uh, but what I would do is I would determine probably

775
00:48:30.880 --> 00:48:37.600
within three months, no more than six months, if they're going to produce and almost always,

776
00:48:37.600 --> 00:48:42.640
if they don't produce, they're coming up with excuses and I, you have to let them know as a

777
00:48:42.640 --> 00:48:51.840
leader, that the danger of excuses, how it, there's nothing that keeps a person from success

778
00:48:51.840 --> 00:48:57.920
more than excusing themselves for not doing something or excusing themselves for doing

779
00:48:57.920 --> 00:49:02.560
something they should have done. And so I think that you as a leader have to keep that in front

780
00:49:02.560 --> 00:49:08.640
of your people constantly. And, uh, you know, if she comes back with another excuse, you need to

781
00:49:08.640 --> 00:49:15.040
say, now, do we have a pattern here of making excuses and, and, and, and ask her that. I mean,

782
00:49:15.040 --> 00:49:18.640
is this kind of the way you lived your life? Have you pretty well lived your life? And

783
00:49:19.200 --> 00:49:24.480
this didn't allow me to do that. And just, you got to create that awareness of first of all,

784
00:49:24.480 --> 00:49:29.760
how damaging excuses are. And the second thing you need to create is the fact we won't handle

785
00:49:29.760 --> 00:49:36.240
much, many more excuses, honestly. Uh, if you're coming back another month and there's another

786
00:49:36.240 --> 00:49:42.320
reason, um, really we just going to have to say that this is not your heart, your passion,

787
00:49:42.320 --> 00:49:48.880
your giftedness, and we love you and blessings, but we just don't think you're a fit on the team

788
00:49:48.880 --> 00:49:54.080
and you just have to make that decision. But, uh, I think that I've given you enough context

789
00:49:54.080 --> 00:49:59.760
to help you to know how to do that fair and how to do that. Right. But, um, and.

790
00:50:00.000 --> 00:50:05.000
And one more thing, the best excuse is the worst excuse.

791
00:50:05.640 --> 00:50:07.560
So whenever I have a good excuse

792
00:50:07.560 --> 00:50:08.680
of why I didn't do something,

793
00:50:08.680 --> 00:50:12.000
the problem with it is I believe it and I accept it.

794
00:50:12.000 --> 00:50:14.520
And when people believe and accept excuses, they're dead.

795
00:50:14.520 --> 00:50:16.040
They're dead in the water.

796
00:50:17.360 --> 00:50:21.160
That is a life that will not allow you to be successful.

797
00:50:21.160 --> 00:50:22.120
Does that help you?

798
00:50:23.840 --> 00:50:24.800
It does.

799
00:50:24.800 --> 00:50:25.960
Yeah, thank you so much.

800
00:50:25.960 --> 00:50:28.240
And I will take your advice.

801
00:50:28.240 --> 00:50:29.240
Oh, I know you will.

802
00:50:30.440 --> 00:50:31.760
That could be one of those.

803
00:50:31.760 --> 00:50:33.000
Asshole.

804
00:50:33.000 --> 00:50:34.720
Blessings on you too.

805
00:50:34.720 --> 00:50:36.160
Blessings on you too.

806
00:50:36.160 --> 00:50:38.240
Eileen, we're gonna go to you, then Steve,

807
00:50:38.240 --> 00:50:40.520
and then we're gonna try to get Rod in as well.

808
00:50:40.520 --> 00:50:42.040
So John, you're on with Eileen.

809
00:50:42.040 --> 00:50:43.080
Go ahead, Eileen.

810
00:50:44.240 --> 00:50:46.040
Hi, John.

811
00:50:46.040 --> 00:50:46.880
Hi, girl.

812
00:50:46.880 --> 00:50:47.920
I love you.

813
00:50:47.920 --> 00:50:49.040
Love you.

814
00:50:49.040 --> 00:50:50.680
Thank you so much for this.

815
00:50:50.680 --> 00:50:52.040
It's been amazing.

816
00:50:52.040 --> 00:50:55.840
You always provide so much value when I hear you speak.

817
00:50:55.840 --> 00:50:58.400
And I've been hearing you for many years and love it.

818
00:50:58.400 --> 00:51:00.160
We go back a long time, girl.

819
00:51:00.160 --> 00:51:01.600
Yeah, yes, we do.

820
00:51:01.600 --> 00:51:03.280
And I'm grateful for that.

821
00:51:04.280 --> 00:51:08.360
On vision, I know you said you need to have the clarity,

822
00:51:08.360 --> 00:51:10.160
the heart and the soul.

823
00:51:10.160 --> 00:51:14.040
Is there a process or something that you do

824
00:51:14.040 --> 00:51:18.120
before you bring it to the team to create those pieces

825
00:51:18.120 --> 00:51:21.560
to bring to the team the first time to start it right?

826
00:51:22.440 --> 00:51:24.360
That is one fabulous question, Eileen.

827
00:51:24.360 --> 00:51:25.200
Fabulous question.

828
00:51:25.200 --> 00:51:27.600
Yes, there is a process.

829
00:51:27.600 --> 00:51:30.840
Before I would ever cast vision to the team,

830
00:51:30.840 --> 00:51:33.640
I would make sure that this is the vision clarity

831
00:51:33.640 --> 00:51:35.000
that I feel we need to go.

832
00:51:35.000 --> 00:51:39.480
So I wanna have credibility with what I see.

833
00:51:39.480 --> 00:51:42.560
But then remember, we go to the heart too, okay?

834
00:51:42.560 --> 00:51:44.920
That's all about, do I feel this?

835
00:51:44.920 --> 00:51:47.840
Is this something that I'm passionate enough about

836
00:51:47.840 --> 00:51:49.960
that I'll commit to it?

837
00:51:49.960 --> 00:51:52.680
And I have to ask myself that with integrity

838
00:51:52.680 --> 00:51:55.360
before I talk to the people about it.

839
00:51:55.360 --> 00:51:58.960
And then I go to the soul part, the values aspect.

840
00:51:58.960 --> 00:52:00.600
Does this align with who I am

841
00:52:00.600 --> 00:52:02.560
and what I truly live and believe?

842
00:52:03.960 --> 00:52:06.960
I think always there is a,

843
00:52:08.800 --> 00:52:13.800
I think there's always a personal reflection time

844
00:52:14.120 --> 00:52:16.480
where you have to have credibility with yourself

845
00:52:16.480 --> 00:52:18.520
to say yes to those things

846
00:52:18.520 --> 00:52:20.800
before you ever present it to the people.

847
00:52:20.800 --> 00:52:23.120
Because if you present a vision

848
00:52:23.120 --> 00:52:25.600
without your personal reflection

849
00:52:25.600 --> 00:52:28.800
and gravitas and heart in it,

850
00:52:28.800 --> 00:52:33.800
that vision comes out very light and not very persuasive.

851
00:52:34.280 --> 00:52:36.160
So I think you go through that.

852
00:52:36.160 --> 00:52:39.200
Once you can say yes to those three things for you

853
00:52:39.200 --> 00:52:41.440
and identify what those three things are,

854
00:52:41.440 --> 00:52:46.040
now I think it's time then to turn that over to the teams.

855
00:52:46.040 --> 00:52:47.400
That makes sense?

856
00:52:47.400 --> 00:52:48.960
Yeah, absolutely.

857
00:52:48.960 --> 00:52:53.000
You also answered a question from a long time ago today.

858
00:52:53.760 --> 00:52:57.760
You always talked about placing a 10 on people's heads.

859
00:52:57.760 --> 00:52:59.080
Yeah, yeah.

860
00:52:59.080 --> 00:53:01.320
I think today, I always kind of had a struggle

861
00:53:01.320 --> 00:53:03.160
with placing a 10 on their head

862
00:53:03.160 --> 00:53:06.600
or realizing that they're a dog, if you will.

863
00:53:06.600 --> 00:53:11.200
And today, when you were talking about

864
00:53:11.200 --> 00:53:13.640
they're not bringing anything to the table,

865
00:53:13.640 --> 00:53:16.080
I thought that was a really great distinction for me today

866
00:53:16.080 --> 00:53:18.520
to really identify the ones

867
00:53:18.520 --> 00:53:21.760
that you may wanna have put a 10 on their head

868
00:53:21.760 --> 00:53:23.680
and it doesn't mean they're less of a person,

869
00:53:23.680 --> 00:53:25.880
but they're not capable of being part of the team

870
00:53:25.880 --> 00:53:27.640
at the level that they're at.

871
00:53:27.640 --> 00:53:32.240
100%, Eileen, you're exactly right on that.

872
00:53:32.240 --> 00:53:33.840
And let me just say this,

873
00:53:33.840 --> 00:53:36.000
where you really have that problem

874
00:53:36.000 --> 00:53:40.040
is when you have meetings by position.

875
00:53:40.040 --> 00:53:41.440
In other words, you got,

876
00:53:41.440 --> 00:53:43.160
this is your position or your title,

877
00:53:43.160 --> 00:53:44.360
so you're in this meeting.

878
00:53:44.360 --> 00:53:48.280
And I'm not really big on position meetings very much,

879
00:53:49.120 --> 00:53:54.120
but because here's what happens is when you do that,

880
00:53:56.560 --> 00:53:59.400
you give them, now their right to be there

881
00:53:59.400 --> 00:54:03.720
is because of what they do, not what they contribute.

882
00:54:03.720 --> 00:54:06.560
And that just always kind of doesn't quite fit.

883
00:54:06.560 --> 00:54:08.480
I think what you do,

884
00:54:08.480 --> 00:54:10.880
you need to be contributing in a little bit more.

885
00:54:10.880 --> 00:54:14.080
And so I think it's common

886
00:54:14.080 --> 00:54:16.640
when you have positional meetings

887
00:54:16.680 --> 00:54:19.160
for people to come in and they have a position,

888
00:54:20.040 --> 00:54:21.840
but maybe if you need creativity,

889
00:54:21.840 --> 00:54:23.160
they don't have any creativity.

890
00:54:23.160 --> 00:54:25.360
So anyway, that's a good observation.

891
00:54:26.280 --> 00:54:27.320
Well, thank you again.

892
00:54:27.320 --> 00:54:29.320
Really appreciate this.

893
00:54:29.320 --> 00:54:30.640
Nice to see you.

894
00:54:30.640 --> 00:54:31.480
Thanks, Eileen.

895
00:54:31.480 --> 00:54:32.320
Good to see you.

896
00:54:32.320 --> 00:54:33.160
Let's go to Steve.

897
00:54:33.160 --> 00:54:34.080
Get yourself off mute.

898
00:54:34.080 --> 00:54:35.080
You're on with John.

899
00:54:36.280 --> 00:54:37.520
All right.

900
00:54:37.520 --> 00:54:38.920
Thank you, John.

901
00:54:38.920 --> 00:54:41.800
Once again, we appreciate you so much.

902
00:54:41.800 --> 00:54:45.520
And a lot of us,

903
00:54:45.520 --> 00:54:48.000
I speak for me and my wife, especially,

904
00:54:48.000 --> 00:54:53.000
we have definitely a call on our life

905
00:54:55.280 --> 00:55:00.280
to serve the Lord in a way that just makes impact.

906
00:55:00.000 --> 00:55:07.760
But doing that, I have found many opportunities coming into my life where, as I'm listening

907
00:55:07.760 --> 00:55:21.160
today to focus on one thing versus many things, and maybe you could give me some clarity on

908
00:55:21.160 --> 00:55:43.520
how to really define the direction God's taking you away from me, because I can focus

909
00:56:13.520 --> 00:56:35.280
on one thing versus many things, and maybe you could give me some clarity on how to really

910
00:56:35.280 --> 00:56:43.480
define the direction God's taking you away from me, because I can focus on one thing

911
00:56:43.480 --> 00:56:53.440
versus many things, and maybe you could give me some clarity on how to really define the

912
00:56:53.440 --> 00:57:04.920
direction God's taking you away from me, because I can focus on one thing versus many things,

913
00:57:05.000 --> 00:57:09.560
I can help you with that on decision-making. If you took the Pareto principle again,

914
00:57:09.560 --> 00:57:14.840
let's say you had just 10 decisions to make, now it's a lot, but let's say on your plate as a

915
00:57:14.840 --> 00:57:19.400
leader, 10 decisions to make, you got to look at it and say, what's the most important one? What's

916
00:57:19.400 --> 00:57:24.440
the second most important one? All the way down to 10. Pareto would say, if you'd make the top

917
00:57:24.440 --> 00:57:31.160
two decisions, you'll get 80% of everything you want in life. So I think decision-making is like

918
00:57:31.160 --> 00:57:38.600
equipping people. I think decision-making is like prioritizing your workload. I just think

919
00:57:38.600 --> 00:57:44.040
use the Pareto principle, get the top two decisions that are the most important and make them and see

920
00:57:44.040 --> 00:57:50.760
what happens. Perfect. Thanks, Steve. I hope we served you a little bit. Sorry that we lost us.

921
00:57:52.520 --> 00:57:57.880
Rob, turn yourself off of mute and you're on with John to ask your question.

922
00:57:58.840 --> 00:58:04.680
I appreciate it. Thank you, John, for all that you do. It's kind of a twofold thing. Number one,

923
00:58:04.680 --> 00:58:09.720
what do we do with someone who, I think I know the answer to this, but if they violate

924
00:58:09.720 --> 00:58:15.240
the contract where you give them your endorsement and they don't pick it up and run with it,

925
00:58:15.240 --> 00:58:19.880
is that, how do you handle that? And then secondly, how do we go about getting people

926
00:58:20.040 --> 00:58:29.480
to see themselves as leaders more and more? Well, in violating the, I'm assuming you're

927
00:58:29.480 --> 00:58:34.760
talking about the loan where I loaned your influence. It's very simple. It's a loan.

928
00:58:34.760 --> 00:58:40.360
Pull back the loan. Honestly, it goes back to the fact that if I loan you my influence,

929
00:58:40.360 --> 00:58:46.280
I have the right to bring it back. And what I'll do is I'll just say, I think you have either not

930
00:58:46.280 --> 00:58:51.320
using my influence. So you're not going anywhere or you're misusing my influence. So you're not

931
00:58:51.320 --> 00:58:57.800
doing it correctly. And you and I agreed on the front end. So no longer can you use my name. No

932
00:58:57.800 --> 00:59:03.400
longer can you say, John said, and play off of that. That's what I would do that. I think that's

933
00:59:03.400 --> 00:59:10.120
quite simple. I love the word loan because it lets a person know it's not a gift. And I think a lot

934
00:59:10.120 --> 00:59:16.600
of times in empowerment, and by the way, I would say, Rob, this is a big weakness of John Maxwell.

935
00:59:16.600 --> 00:59:23.240
I'm talking about my weaknesses. I'm very generous and I'm very empowering and I'm very trusting.

936
00:59:24.040 --> 00:59:32.040
And I think it has made me magical as far as a rainmaker and charismatic as far as a speaker.

937
00:59:32.920 --> 00:59:36.120
But I think it's also been a very detriment sometimes in my business

938
00:59:36.760 --> 00:59:43.320
because I've allowed that that has been taken advantage of me by other people. So it's a

939
00:59:43.320 --> 00:59:49.800
weakness too in my life. But I like the loan because the person understands this is not

940
00:59:49.800 --> 00:59:57.080
permanent. It's not mine. And I think it's a beautiful picture of what you wanted to do.

941
00:59:57.080 --> 00:59:59.880
You asked me a second question about the leaders, Rod, about.

942
01:00:00.000 --> 01:00:01.840
but how do I, what was it?

943
01:00:02.840 --> 01:00:05.520
Just to just continually to get people

944
01:00:05.520 --> 01:00:07.720
to see themselves as better leaders.

945
01:00:07.720 --> 01:00:09.760
What, what is the, is there one thing in particular

946
01:00:09.760 --> 01:00:11.600
that you've found to be beneficial

947
01:00:11.600 --> 01:00:13.300
in getting people to see themselves that way

948
01:00:13.300 --> 01:00:16.240
when you can see it, but they haven't yet?

949
01:00:16.240 --> 01:00:18.120
Well, for, you know, I love that question.

950
01:00:18.120 --> 01:00:20.640
Boy, I would like to do a teaching off that sometime.

951
01:00:20.640 --> 01:00:22.320
And I'm going to tell you why,

952
01:00:22.320 --> 01:00:24.320
because I think a lot of us look at our people

953
01:00:24.320 --> 01:00:27.340
and see them as better leaders than they probably are.

954
01:00:28.340 --> 01:00:30.380
But I think a lot of times,

955
01:00:30.380 --> 01:00:33.140
and I'm going to speak of myself again, Rod.

956
01:00:33.140 --> 01:00:35.780
I see people as better leaders than they are

957
01:00:35.780 --> 01:00:38.300
because I see their potential,

958
01:00:38.300 --> 01:00:41.020
but really the only proof that they're better leaders,

959
01:00:41.020 --> 01:00:42.660
I see the better leaders than they are

960
01:00:42.660 --> 01:00:43.960
is that they're producing.

961
01:00:45.420 --> 01:00:48.020
And so here, I think I make a mistake sometimes.

962
01:00:48.020 --> 01:00:50.580
In fact, I don't think I do, I know I do.

963
01:00:50.580 --> 01:00:53.980
I see, let's say you see, Rod, I see your potential.

964
01:00:53.980 --> 01:00:55.420
And I talked to you, I said, Rod, really,

965
01:00:55.420 --> 01:00:57.680
you got a lot of good leadership in you.

966
01:00:59.140 --> 01:01:00.820
I think that is a positive way

967
01:01:00.820 --> 01:01:02.260
to just build into people's lives.

968
01:01:02.260 --> 01:01:04.480
So I think it's healthy and right.

969
01:01:04.480 --> 01:01:06.540
But let me say something,

970
01:01:06.540 --> 01:01:10.500
there has to be within a short time production from you.

971
01:01:11.500 --> 01:01:13.660
There has to be a time when you show me

972
01:01:13.660 --> 01:01:15.660
you're a better leader.

973
01:01:15.660 --> 01:01:17.740
You got to go from potential,

974
01:01:17.740 --> 01:01:22.380
what I see you could do to production,

975
01:01:22.380 --> 01:01:23.860
what I see you are doing.

976
01:01:24.700 --> 01:01:26.980
I'm so glad Aaron's on this call

977
01:01:26.980 --> 01:01:28.340
because I'm teaching some stuff here

978
01:01:28.340 --> 01:01:31.540
that I could really generate and build.

979
01:01:31.540 --> 01:01:34.580
And you can see the difference between those two.

980
01:01:34.580 --> 01:01:36.100
And I think one of the great ways

981
01:01:36.100 --> 01:01:39.180
is I see your potential as a leader,

982
01:01:39.180 --> 01:01:41.740
and I'm very excited to have you on the team.

983
01:01:41.740 --> 01:01:45.660
Now, you have to prove to yourself and me

984
01:01:46.620 --> 01:01:48.980
that I see you correctly, that that potential is there.

985
01:01:48.980 --> 01:01:50.980
And how do you prove to yourself

986
01:01:50.980 --> 01:01:52.140
that potential is there?

987
01:01:52.140 --> 01:01:53.540
By producing.

988
01:01:54.220 --> 01:01:56.340
So what happens is this, Rod, one more quick thought,

989
01:01:56.340 --> 01:01:57.380
because I'm kind of on a roll

990
01:01:57.380 --> 01:01:59.460
because I'm thinking of this stuff mentally.

991
01:02:00.300 --> 01:02:05.300
This is where affirmation can be damaging after a while.

992
01:02:05.580 --> 01:02:08.240
I've seen people personally affirmed,

993
01:02:08.240 --> 01:02:10.460
but they never produced.

994
01:02:10.460 --> 01:02:13.960
So they're living off of what somebody says,

995
01:02:13.960 --> 01:02:16.000
not what they've accomplished.

996
01:02:16.000 --> 01:02:19.100
That begins to be hollow after a while,

997
01:02:19.100 --> 01:02:23.380
and they become quite shallow.

998
01:02:24.220 --> 01:02:25.740
And they begin to have a dichotomy

999
01:02:25.740 --> 01:02:29.460
between how people see them and what they produce,

1000
01:02:29.460 --> 01:02:32.100
which causes them to have self-doubt,

1001
01:02:32.100 --> 01:02:35.380
which causes them eventually to get out of the game.

1002
01:02:35.380 --> 01:02:40.380
So what I would say is I see your potential in you, Rod.

1003
01:02:41.620 --> 01:02:46.440
Now, do yourself a favor, me a favor, prove me to be right.

1004
01:02:46.440 --> 01:02:48.380
How do you prove me to be right?

1005
01:02:48.380 --> 01:02:50.260
Go produce, bring some results.

1006
01:02:50.260 --> 01:02:52.060
Now, here's what's beautiful.

1007
01:02:52.060 --> 01:02:54.980
If I see your potential and you go prove

1008
01:02:54.980 --> 01:02:58.660
that potential by producing, guess what happens?

1009
01:02:58.660 --> 01:03:00.700
You will gain more confidence.

1010
01:03:00.700 --> 01:03:02.040
Don't miss this.

1011
01:03:02.040 --> 01:03:04.480
You will gain more confidence in the one thing

1012
01:03:04.480 --> 01:03:07.540
that you did well, that produced something,

1013
01:03:07.540 --> 01:03:09.540
than all the affirmation Maxwell

1014
01:03:09.540 --> 01:03:11.380
could ever give you in a lifetime.

1015
01:03:12.460 --> 01:03:14.900
Most people lack confidence

1016
01:03:14.900 --> 01:03:18.300
because they've never backed up somebody's good word

1017
01:03:18.300 --> 01:03:20.300
with good production.

1018
01:03:20.340 --> 01:03:24.780
So therefore, they're living off of yesterday's affirmation

1019
01:03:24.780 --> 01:03:27.880
and not today's production.

1020
01:03:28.900 --> 01:03:33.820
And that will cause a person to really be stunted

1021
01:03:33.820 --> 01:03:36.100
in their leadership growth.

1022
01:03:36.100 --> 01:03:38.660
Does that make sense to you, my friend?

1023
01:03:38.660 --> 01:03:40.100
Totally, I really appreciate it.

1024
01:03:40.100 --> 01:03:41.580
I was writing like a madman there.

1025
01:03:41.580 --> 01:03:42.420
Thanks, John.

1026
01:03:42.420 --> 01:03:44.100
I saw you write like a madman.

1027
01:03:44.100 --> 01:03:46.700
You're not only a madman, you're a good man.

1028
01:03:46.700 --> 01:03:48.740
Good to be with you.

1029
01:03:48.740 --> 01:03:49.580
Thank you.

1030
01:03:49.620 --> 01:03:50.940
Great, thanks, Rod.

1031
01:03:50.940 --> 01:03:51.760
Thanks so much.

1032
01:03:51.760 --> 01:03:53.140
Jessica, we'll let you close it down.

1033
01:03:53.140 --> 01:03:56.380
We have so enjoyed doing this with you and Ray for sure.

1034
01:03:56.380 --> 01:03:57.220
Thank you.

1035
01:03:57.220 --> 01:03:58.620
Oh my goodness.

1036
01:03:58.620 --> 01:04:01.060
Just so many nuggets in this one call

1037
01:04:01.060 --> 01:04:02.460
and I know there's been so many.

1038
01:04:02.460 --> 01:04:04.500
So we just appreciate you guys.

1039
01:04:04.500 --> 01:04:06.100
Thank you for your time.

1040
01:04:06.100 --> 01:04:08.640
Again, we're honored for your service

1041
01:04:08.640 --> 01:04:11.740
and you both are incredible.

1042
01:04:11.740 --> 01:04:13.100
Thank you so much.

1043
01:04:13.100 --> 01:04:13.940
Thank you much.

1044
01:04:13.940 --> 01:04:15.740
Blessings on you.

1045
01:04:15.740 --> 01:04:17.280
Blessings to you as well.

1046
01:04:18.120 --> 01:04:23.120
Well, HMMP, I just want to take this time to say

1047
01:04:23.720 --> 01:04:28.720
that many of you will see it at Faith Over Fear, I know.

1048
01:04:28.740 --> 01:04:30.800
For those of you who can't be there,

1049
01:04:30.800 --> 01:04:32.960
you will be missed incredibly,

1050
01:04:33.920 --> 01:04:37.640
but this year is going to be absolutely incredible

1051
01:04:37.640 --> 01:04:41.280
and it's at a time where we need it.

1052
01:04:41.280 --> 01:04:44.280
It's right around the election, okay?

1053
01:04:44.320 --> 01:04:48.480
So I love the timing of the event

1054
01:04:48.480 --> 01:04:50.920
and we did that on purpose.

1055
01:04:50.920 --> 01:04:55.920
We did it in a time where people need to focus their faith

1056
01:04:56.440 --> 01:05:00.240
on brighter things and get away from the fear.

1057
01:05:00.000 --> 01:05:02.680
And just because we live in a fear-based world

1058
01:05:02.680 --> 01:05:06.960
and a toxic environment, which is the case right now,

1059
01:05:06.960 --> 01:05:08.880
it doesn't mean you have to participate.

1060
01:05:08.880 --> 01:05:11.640
And we choose each and every day not to participate.

1061
01:05:11.640 --> 01:05:15.340
And so I think there's no better time

1062
01:05:15.340 --> 01:05:19.120
to host an event called Faith Over Fear in this moment.

1063
01:05:19.120 --> 01:05:23.080
And for those of you who really wanna just take the bull

1064
01:05:23.080 --> 01:05:26.080
by the horns and do what you gotta do

1065
01:05:26.080 --> 01:05:29.320
to create your own economy, to get out of the rat race,

1066
01:05:29.400 --> 01:05:32.040
to make it so that you're not as affected

1067
01:05:32.040 --> 01:05:35.440
by the decisions that people who don't even know you make,

1068
01:05:36.760 --> 01:05:39.240
this is a great event to come to.

1069
01:05:39.240 --> 01:05:41.200
And I know you know that

1070
01:05:41.200 --> 01:05:44.080
cause you were there last year and you've experienced it.

1071
01:05:44.080 --> 01:05:45.560
So we're excited to see you.

1072
01:05:45.560 --> 01:05:46.880
We've got a white party,

1073
01:05:46.880 --> 01:05:50.080
a Halloween white angel wings and bling party.

1074
01:05:50.080 --> 01:05:51.200
So that'll be fun.

1075
01:05:52.280 --> 01:05:54.760
And again, for those of you

1076
01:05:54.760 --> 01:05:57.480
that aren't continuing with us next year,

1077
01:05:57.480 --> 01:05:58.600
you will be so missed,

1078
01:05:58.600 --> 01:06:01.080
but you're still a part of our community.

1079
01:06:01.080 --> 01:06:04.040
And we love you, those who are continuing.

1080
01:06:04.040 --> 01:06:05.800
It's only going up from here.

1081
01:06:05.800 --> 01:06:07.000
I know that's hard to believe,

1082
01:06:07.000 --> 01:06:09.200
but it's only going up from here.

1083
01:06:09.200 --> 01:06:11.440
And to each and every one of you,

1084
01:06:11.440 --> 01:06:14.840
I've seen such a transformation this year

1085
01:06:14.840 --> 01:06:16.480
in each and every one of you.

1086
01:06:17.760 --> 01:06:21.880
And I just hear the stories constantly from your peers,

1087
01:06:21.880 --> 01:06:23.960
from Ray, from John.

1088
01:06:23.960 --> 01:06:26.760
I hear these stories and they just blow me away.

1089
01:06:26.760 --> 01:06:31.200
And we, from the heart,

1090
01:06:31.200 --> 01:06:36.200
we do this not because we have to.

1091
01:06:37.400 --> 01:06:41.240
We do it because of those stories.

1092
01:06:41.240 --> 01:06:46.240
And there's nowhere that we'd rather be, honestly.

1093
01:06:47.760 --> 01:06:49.960
There's nothing to us that's more important

1094
01:06:49.960 --> 01:06:54.960
than working together as a team to uplift this world

1095
01:06:54.960 --> 01:06:56.880
and make it a better place.

1096
01:06:56.880 --> 01:07:01.360
And I know that sounds cliche and high in the clouds

1097
01:07:01.360 --> 01:07:02.720
given everything going on,

1098
01:07:02.720 --> 01:07:05.480
but it takes groups like this.

1099
01:07:05.480 --> 01:07:06.880
It takes teams like this.

1100
01:07:06.880 --> 01:07:09.640
It takes leaders like this coming together

1101
01:07:09.640 --> 01:07:12.480
in this environment and in this type of fashion

1102
01:07:12.480 --> 01:07:16.240
and taking everything that you've learned from this program

1103
01:07:16.240 --> 01:07:18.880
and spreading it to your people,

1104
01:07:18.880 --> 01:07:20.680
spreading it to your communities,

1105
01:07:20.680 --> 01:07:23.040
spreading it to your friends and families.

1106
01:07:23.040 --> 01:07:24.080
And the ripple effect,

1107
01:07:24.080 --> 01:07:28.480
you may never see the ultimate end of that ripple,

1108
01:07:28.480 --> 01:07:30.600
but it's huge.

1109
01:07:30.600 --> 01:07:34.280
It goes for way more than we could ever know.

1110
01:07:34.280 --> 01:07:36.480
And so you may not see the fruit

1111
01:07:36.480 --> 01:07:39.320
of what you're learning just yet,

1112
01:07:39.320 --> 01:07:42.320
but one day, one day you'll get a call

1113
01:07:42.320 --> 01:07:44.880
from someone in a different state

1114
01:07:44.880 --> 01:07:46.800
or even a different part of the world

1115
01:07:46.800 --> 01:07:49.160
that you didn't even know that you influenced

1116
01:07:49.160 --> 01:07:50.760
or had contact with.

1117
01:07:50.800 --> 01:07:53.360
And they're gonna share a story with you

1118
01:07:53.360 --> 01:07:54.920
and it's gonna make everything

1119
01:07:54.920 --> 01:07:56.680
that you've learned all worth it.

1120
01:07:56.680 --> 01:08:01.320
So that's my long-winded way of saying

1121
01:08:01.320 --> 01:08:05.600
that I feel so grateful and so thankful

1122
01:08:05.600 --> 01:08:08.280
that you put your trust in us

1123
01:08:08.280 --> 01:08:11.040
to bring a community like this together

1124
01:08:11.040 --> 01:08:13.800
and you put your trust in us to learn things

1125
01:08:13.800 --> 01:08:17.040
that you're gonna go and create that ripple with.

1126
01:08:17.040 --> 01:08:19.359
So love you guys, appreciate you.

1127
01:08:19.359 --> 01:08:22.359
Ray so wishes that he was here, trust me,

1128
01:08:23.520 --> 01:08:27.200
but we will definitely see you on another training call

1129
01:08:27.200 --> 01:08:28.960
and we'll see many of you at the event.

1130
01:08:28.960 --> 01:08:31.960
So hope you're having an amazing week.

1131
01:08:31.960 --> 01:08:35.439
Go out and implement, take action, take that advice

1132
01:08:35.439 --> 01:08:37.240
and we'll see you next time.

1133
01:08:38.439 --> 01:08:39.279
Love you.

1134
01:08:39.279 --> 01:08:40.120
Have a great day.

1135
01:08:40.120 --> 01:08:40.960
Love you.
