Oh, great.
Yeah.
Hey, how's it going.
Good.
Get Cheryl's on. Good to see you.
Glad you could join us.
Yes.
Do you say, is it Madara, how do you say your name. Awesome.
Yeah, sorry person just getting settled Yes, thank you. Yes, Aaron definitely I was able to join this so thank you so much for sending along the invitation.
Of course, yeah. And we'll probably, we're going to probably change in 2025 to maybe do this monthly, and then we'll give you way more heads up so you can kind of have it on the calendar and go from there.
I will, we'll just jump in I'll just do a quick overview on some like features we just added for you.
That was when live last week for moderation automated AI moderation tools. And, and then we'll just we kind of open it up for questions so I know you've got something you wanted to talk about and talk some strategy.
And then Cheryl if you've got anything and people may jump on, but if you have a question great, we get, you know, answered if you need to go totally this is pretty casual just wanted to create some office hours.
So you had access to our team.
I did want to just show you.
If you're not already in it, there's a app owners group up here, where we'll post some things here there's, we're starting to work on some like courses and things here to kind of explain some of the things of how to do various things in the app but mainly
if you go to the events tab, you'll see like all of the upcoming events, and so if this changes you can follow this calendar, so I would just.
I think you can, I think there's a button.
No, where's that.
Anyway, there's a button to like subscribe and you can link your calendar to it so just all the updates will just show up in your outlook calendar or Mac mail calendar.
Or Gmail, and then replays are in here of every other call that we've had so if you want to catch up, and we also go back and try to chop these into little pieces so the some of these are like 10 minutes long, for example, and
you can just jump into specific things there so if you haven't done that you can also download the app.
That way you can kind of be a part of it so just like keyspire and like last year single each other on app like we have a tribe social one as well. So you should already have access to that in there so anyway, that's it.
That's it. I mainly wanted to show you the something we've just added.
We've integrated with a tool called site engine, which is a AI content moderation tool that can moderate images and then also text. And so, on the app, whichever app you're on.
If you're in the community area here, and you post something.
This is before it actually posts, it will do like a check. We do need to, this is all like optional so we can enable it for your, for your app.
And if you, if you want it, let us know but by default it's off. It's just only can be available in the last update which went live last week. And so, it can be very sensitive as well so if you want to, if someone's dropping like a cryptocurrency
scam link or something it can flag that you could even flag words like stupid, or, you know, hate, or stuff, it is going to be as sensitive as you want it to be or not as sensitive, obviously like inappropriate content will get blocked people upload an
If they write something with language or something you can flag that it's it depends on each of your communities and tribes are like a little bit different. As far as the niche that you're in so we didn't, there's not one set guidelines with that so we can work with you to kind
of tune those in and dial those in exactly for what you what you want.
But this is this is the tool that's kind of sitting behind it so it kind of shows you kind of what's possible and it won't let you post anything here.
And if you put something in there that will flag it, it'll pop up with a notification before it posts and it will say, this does not meet our, you know, community safety standards like and then it'll, it'll identify what the flag is like oh you used
this image is not safe for the community or whatever. And so it gives them the feedback and it lets them change it and then they can post it again so
So it's pretty insanely accurate.
We've tested it with a number of different things.
And like saying, it's not just for highly inappropriate
content.
It can be kind of help with scam type things, which we have
had on some other free apps.
Not so much on the ones that are here,
but that has been available.
So if that's something you're interested in, just reach out.
It's a little switch that we just toggle on for you.
And it can basically start to flag content.
And since some of you I know are having,
if you're running a live event or a challenge,
we just ran one for ourselves.
And so we had 500 people we didn't know,
kind of all jumping into a group.
And we just run a Facebook ad, and people would sign up,
and they would get access to the community.
So it really could have been anyone.
And so this is just a way to create some peace of mind
that you're not going to have someone to go and basically
ruin the experience, we'll say, of the community.
And this is like a legitimate problem.
We have communities that are in faith-based content,
and they'll run a big challenge.
And they'll literally have people like,
they'll have spammers posting porn in a Facebook group.
So not even on Tribe or in your app,
but they'll have that spam.
And you'd think like, oh, it's Facebook.
Surely they have tools, and it's not so much.
So that's like not, those are some of the dark sides
of running some of these communities
is you kind of get to deal with all this junk.
And the bigger you get, these things become more,
more of it's like a concern.
So just know that that's something we've thought ahead.
It's going to definitely help me sleep better at night
knowing that all of your apps are protected.
And so, and just help us just, of course,
like create a nice safe environment.
And so AI has made this really, really accessible.
So Site Engine was a great partner that we worked with
to integrate with this.
And I'm excited to help get you guys set up
if you're interested in that.
So if you have any questions on Site Engine,
we'll talk about that quick,
and then I'll just open it up
to any other questions you guys have.
So.
Okay, good to see you, Patrick.
Glad you guys can make it.
Awesome.
I was just gonna ask, in regards to Site Engine,
is there any, you know, is it just flagging a word
or could it be like phrases or anything like that?
It's generally like a context.
So you can flag specific words,
but nobody wants to go there and like write out
every word that should get flagged.
So what you generally say is like,
there's parameters of like, I don't want anything,
I don't want images that show children,
for example, of any kind.
You know, I don't want images that show like a gun
or, you know, hate speech or anything like that.
You can kind of, they're more general things.
You can obviously put like a blacklist of things,
like if any of these things are in there.
It's pretty, like spam detection is like a checkbox
you can enable.
And so I'll see if I can like pull up the settings here.
I think I can actually do that.
Here, I'll show it to you.
And this is stuff that we'll go in and like set up for you.
And we could do it on a call with you or that.
So we can, you can let certain things like in,
you can also go in here and say like,
does it match specific things?
Obviously it can be multi-language.
There's all kinds of categories
and things you can throw in.
And then I think, where's the actual screen?
I was, let me jump back to it here.
Same with like image.
So let's see.
Sorry, I'll get the exact screen and show it to you, but.
Oh, here we go, so.
There we go.
This is what I was wanting.
Okay, so you can come in here
and there's like categories of things like weapons,
like those are all being rejected.
Anything graphic.
But it can be like all the stuff that's in between that.
And this is like, don't worry.
Like we had a really fun time testing this.
The way we tested it is that we basically said
like the word stupid and we've made it super.
clean, because I was like, as we're getting into this, like, how are we going to test this? Like,
but luckily, like, they're basically handling that part of it. So you can go in here and turn
certain things off, like medical terms, for example, you could either turn that off or on,
or just if you want to flag like any kind of link, you can turn that on and off. Obviously,
links to unsafe or adult websites, gambling, things like that. So you can go through this,
it's really just like an accept or reject. And you can do that and make it as as sensitive as
you want. Most like pretty much everything we're doing here is, you know, it's just gonna be
different use cases. So it'll kind of load with like a general, but we didn't want to turn this
on until each of you had gone into it or like specified what you want, because this is obviously
your app. I, our team turned it on for our app. And then I wasn't able to share a link to get
people to buy our offer, because they had said it's so sensitive. So I experienced having the
moderation turned on without my permission, or without me knowing about it. So I don't
want to do that to you guys. So we will work with you to get that set up. And then from there, we
can, like, you can experiment with it or adjust it. But it's typically like a set and forget it
thing, you won't need to do much with it once it's once it's up and running. It does, I mentioned,
I think it works, it's working over here, where you post something here, it's also going to work
if you're in the DMs. So if you go in here, and you're actually writing a post DM to someone,
all those same moderation is going to apply here, which will be great. So it kind of keeps it
safe and clean, because it's one thing to be in the community, people are less likely to,
you know, go crazy in there. But if you're in a DM, it's just you and one other person,
like, that's kind of where most of the concern was around people just being inappropriate. So
that's it. Can I ask a question? Yeah. So good to see you. Came in a little late. Sorry, but
I think I caught up. So it's obviously it's content moderation. And this is the portion of
the app that allows us to sort of choose the extent to which we want various things moderated.
It's not on yet, you're going to turn it on. And we need to go in and make decisions about
kind of what things we want to say and not say. Is that correct?
Yeah, we can work with you to do that. So like, if you're interested in turning it on,
we can just schedule a quick 20-30 minute call and just pull it up. Or give you a list of all
those things that you want to flag. Okay, so you're gonna I need to let you know,
though, okay, I'm ready to turn it on. Yeah, we didn't by default turn it on.
Because we didn't want to. That's you guys, it's your apps. So we don't want to be like,
well, we thought this would be something you didn't want. And we don't want to set it. It's
just it needs to be up to you guys. It takes off the liability of us picking the wrong thing. So
I mean, most of it is like, there's obvious stuff you don't want in there. And we just for the
record, like we've been running tribe for four years, I've never seen this abused ever. And
we've never had content moderation. So it's not like we have crazy apps with like crazy things
happening in it. It's just something that like, from a technical standpoint, anyone could download
the app, if they got access to a group, anyone could upload any piece of file media content link.
So luckily, it's not been a problem ever. But this is one of those things that just want to make
clean it up and make it safer. So cool. Awesome.
Cool. Okay, well, we can jump into some other questions.
Is there anything else Carolina that we can say about that?
Hang on once I think we've got someone repairing something at our house that just showed up
randomly, not letting me know. Give me like two minutes. I don't know if
you guys can just bear with me for a second. So sorry.
Cheryl, to answer your question. So it's an automatic rejection. It's not something that
gets reviewed. Like as soon as they press send on it, it rings up a little pop up and says,
hey, you can't share this. This is a reason why. So you guys won't even review it. It'll just
happen automatically. Thank you. Good to know.
Oh, we need some music.
Hey.
Perfect. So, did you guys.
I am Cheryl's question that she had about moderation she just posted another one about Mark all is red.
So the way to, like, read each one individually is just to click on it. So if you tap on that notification, it'll route you to the post if it's a post or if it was just like a push notification that came through it'll just clear that.
So, yeah, that's good.
Yeah, if you if you basically clicking on any of these will will market as read but a lot of people like have the one, or sometimes, you know, you may have like hundred we had some people when we switched it to the way we were tracking notifications
they had like 200 unread. So, that just goes through and like basically marks all of them as read. So you don't have to do that.
Okay, so some of our, our clients, they're wondering if they can delete those.
Once it's read on there.
Wow.
No.
The short version.
Yeah, just needed to get to know, maybe one day. Yeah.
Thank you.
Yeah, the goal what we probably will do is once they're not like read and they're older than a certain time will probably auto hide them as well so you kind of would just see like the last 22 weeks, or maybe 30 days.
But if you do keep scrolling like you will see it from like the beginning of time, like this is from 10 months ago.
So we may just auto auto hide that.
Bethany.
Bethany also mentioned that hers was spinning.
That's possible. Yes.
Just let us know if that happens. Sometimes when we make an update. It's something to do with the, just the way that the app gets deployed we have to push a button on our end to just clear something.
But, is it, if it's still happening, but, you know, pretty spinning and just to mention it today.
Gotcha. Thank you. Okay, thanks.
It may spin if you click Marcus read and you have like hundreds of messages like I actually had 102 notifications in the last year single app. So it is taking a second but you can see it, it did, it just took about 10 seconds for it to mark everything is completed
because it goes through like every single one.
So, cool.
Okay, yeah.
Yeah, thanks Bruce. So, my question specifically was about the badges.
So we're looking to implement and utilize the badges within our community and sort of like for course completion and activity.
So, we figured out how to upload and assign the badges.
How do, how is the like badge activity track like for the badges, and is there a way to have the badges apply automatically and sort of like your best practices like what has worked and how do you guys leverage those.
Yeah, so how will the, we have one, one client that I know is doing this, the ones that actually sponsored the feature for badges.
They have a course or they have some milestone in the course and what they'll do is have a lesson that links out to a form of some kind to verify like hey, so this is one was like options trading so they have, you know, made their first $1,000.
You know day trading or whatever, through that so they had to provide proof like a screenshot and a thing to like get the award essentially.
So that was a little more formal like they made a really big deal of each badge.
Of course, the first thing they've also asked as well as like yeah when someone submits like we you know we're letting 100% of these through like why does someone have to go push the button.
So we've looked at like adding a Zapier integration there. So for you, I know you're using Salesforce so you could easily link that from Salesforce through Zapier.
So if someone, you had a tag or something in Salesforce,
potentially it could just add that badge for that person.
So we are moving over to One's Hub.
Is that, do you know if that integration
is available through One's Hub?
Yeah, typically we'll actually integrate with Zapier
and Zapier integrates with thousands of apps.
Right, okay.
My guess is that way we only have to do it to one
and then typically I think there's like 7,000 integrations
with Zapier.
So yeah, if a organization your size is using that,
a tool like it's probably in Zapier.
Okay, so yeah, just to make sure I understand correctly.
So basically the integration of the badges
can be done automatically through Zapier
and like between One's Hub and Keyspire Connect.
So then Zapier is able to track the activities
in Keyspire Connect and communicate that
to the other CRM system, correct?
Correct, yeah.
Okay.
And what this looks like in practice
was like you would select One's Hub
and then you could search for Tribe Social
and you'll see there's an integration for it here.
Okay, perfect.
So you can say a little like,
hey, when the contact is captured.
I mean, as you can see,
there's a bunch of options.
If they book a call, they add a tag,
you know, contact updated, then do this.
So right now there's just these four
where you can add a user to a group,
create new users, delete users.
So we would add a different list here
where you could like select,
you know, add this badge specifically to someone.
It's not there today,
but that's something that's on the roadmap
for probably January.
Let's see.
Okay, and then until like that is added,
then my understanding is that until then,
right now it's more of like a manual process, right?
Yeah, it's just a manual.
You kind of search for it and add that person in there.
Okay.
So yeah, that way we typically release
some features like that in pieces
and then we can figure out like what,
how people are actually using it.
Right now as well, badges are pretty simple.
They're applied to the user.
They're not a group per se.
So we've also asked people have asked
that can we filter those?
So if I'm in two groups and I'm looking at a person
that I would only see the badges
that are associated with the current group.
So we may filter that as well to show up so.
Okay.
No, that has been very helpful.
Yeah, no, thank you.
Awesome.
Cool.
All right.
Any other, David, did you have a question?
All good.
No, not at this point.
Building out a new studio back there.
Looks good.
I was muted.
Thank you.
A new podcast studio, yeah.
That's awesome.
Sweet.
It looks legit.
I'm about to do the same like wooden slat wall here.
So it like caught my attention.
So awesome.
That's actually a false wall.
I didn't put it on.
So there's like 18 inches between the actual wall
of the room and that wall.
So I just built four by eight frames
to put those things and then set them up.
That's awesome.
Sweet.
Looks great.
Very cool.
Well, if you, we can hang out.
If you guys have any other questions,
we can also just hop off.
I did mention at the beginning of the call
and if people join, but we'll probably move these
to like a monthly call in next year
and we'll pack it more with like all the features
we're doing.
We typically have at least something big
to announce at least each month.
And so we'll take some time to show you specific features
and then give you a heads up on like
what else we're working on.
So right now we're just doing a bit of cleanup
on some UI things.
We've got some DM bugs that are out there that we're fixing.
And we're also working on just adding a couple more features
into another tab actually into the app.
So some of you familiar with 100X
and like there's an app called Kingdom Seekers
and I'll show you really quick something that's coming soon.
But if you're in a group, let's say like this
and you have a,
all these tabs, we are adding a new like weekly tracking tab.
And I'll show you really quick.
This is a custom thing we built specifically
for one other app, but it's been asked,
it's been requested a lot.
So we have, if you know, if you're familiar,
I don't know if you use like the Apple Watch
or you have like the rings in the fitness app in the Apple,
you'll go through here and you'll select certain things
like this and let's see if it'll work.
Yeah, no, perfect.
Well, that's what's for, but anyway,
you'll see these rings close as you finish different things.
Let me just see if I'm like not,
oh, great demo.
Anyway, it's been like, they've had this for about a year.
We just pushed a little updates that may have broken it,
but you'll see the rings close.
And what this lets you do is have a tab called
whatever you wanna call it, like weekly tasks.
So if you have something where, hey, on Tuesday,
you need to do this, watch this video.
On Thursday, you need to do this thing.
You can actually assign specific content to specific dates
and then people can come in here
and essentially mark those things completed.
So it's very much, very specific.
And they can also come in here
and add their own tasks to the mix.
So again, it's just gonna be an optional tab
if you want it for a particular group.
But I just wanted to share that,
that that will be coming in January as its own tab.
And you could add that easily to one of these tabs.
If you had specific content,
or this would be a great use case would be
if you're running a challenge and you had like,
hey, watch the replay, then do this worksheet,
then do this thing.
Okay, cool, you've like submit this form over here.
Those are your three tasks for today.
And you can check those off and mark them as completed.
And then I think when you mark the,
and people can add their own tasks to that as well.
So it's just a great little like habit building feature
that is pretty cool.
So we'll have a lot more information once it comes out
and demo a little better, some different use cases,
but that is incoming, so cool.
Awesome.
Well, if there's nothing else,
we can wrap up early and let you guys get on with your day.
But thanks for hopping on.
If you have questions, you can always shoot us emails
or just jump on the next call.
This will be our last call for 2024.
So we'll see you next year.
And I hope you guys all have a good Christmas
and holidays coming up.
And yeah, we'll talk soon.
Bruce, thank you.
This is great.
Really appreciate it.
Have a great new year.
You too.
And Merry Christmas.
See you guys.
Thank you.
Yeah, Merry Christmas.
Happy New Year to everyone.
See ya.