WEBVTT

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So, in this next module, we're going to be talking about the whole concept of deep work

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and how deep work is your superpower.

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In the previous module, we talked about cognitive control.

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How do we gain cognitive control?

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One of the things we're going to talk about now, and this is part of our first step in

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our innovation part of the training, is when you look at how you become an expert, how

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you become the superstar, one of the most powerful ways you do that is through deep

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work.

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So, deep work is your superpower to help you become the superstar, or deep work is your

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superpower to become the master of your craft.

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I don't know how you get there without this.

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If there is a way to get there without deep work, I don't know what that might be.

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And I haven't seen anyone else do it.

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Because here's what happens with deep work, so let's first talk about what's the definition

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of deep work.

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What do we mean by deep work?

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We're talking about deep, focused work that's undistracted, on a task that pushes your cognitive

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abilities to the limit.

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It's like going to the gym.

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If you just do light weights all the time, and you're just changing exercises, you become

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a light weight.

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You don't grow in a gym.

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It's the same idea of if I go to the gym, and I stare and watch all the people doing

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exercises, nothing happens to me.

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And why?

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Well, I learned about leadership, I didn't become a leader.

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This goes back to the idea of we're constantly enrolling our team into developing and investing

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in their own leadership.

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And so this idea of deep work isn't just I'm going to work for a bunch of hours and not

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be interrupted.

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That's called focused work, and we're going to make a distinction between three types

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of work.

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Number one, deep work, and we'll describe that in depth here in a second.

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Two, focused work is in maybe a two-hour block of time, and it's to do existing work without

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interruption.

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That's why we go to the coffee shop or somewhere else to not have any distractions, and the

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idea here is that we do focused work for a set period of time on the existing work we

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already have.

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And the final one is general work.

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General work or teamwork is when we do the general stuff, right?

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We do the emails, we're available for the team, we're in collaboration, we're responding

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to customer service requests, all that general work.

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So deep work is very different because deep work is pushing you to your limits.

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So I want to bring two analogies which really help me in understanding deep work.

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The first analogy is the analogy of sleep.

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If you are trying to get into a deep sleep, and I came in and woke you up every hour,

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and I said, so, how's your sleep going, how's your sleep going, how's your sleep going?

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By the morning, you'll be pretty exhausted, and if I did that night after night, after

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a week, you'll be in pain, physical pain.

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If I did it for a month, you'd probably need psychiatric treatment, right?

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That would be brutal, yet we do that to people in our work.

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We call them meetings, manager updates, we interrupt people all the time.

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So we have to take control over the culture where we all do deep work.

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Deep work doesn't work when one person does deep work.

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There has to be a permission, we all do this.

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So if you were in our offices in Santa Barbara, there'd be physical signs up on the door that

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says, in deep work session.

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And that says, that means no interruptions.

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That means I can't interrupt them.

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Now only in the case of emergency, as in, your kid was rushed to the hospital type emergency.

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Not like, I forgot to ask you two hours earlier, now I have to have it, and I'm going into

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a meeting, that's my issue.

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So my lack of planning doesn't constitute a crisis for people who are in their deep

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work session.

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So what do we, the second analogy is this.

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There are two trains, and I did some research on these, one in China and one in Japan.

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And these are really fast trains, I mean they move at unbelievable speeds.

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And they're like bullet trains.

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And there's two versions of, on the same track, there are two versions of the train.

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The one is point A to point F and no stops.

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Just flat out go.

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It starts up and it gains so much momentum and so much speed on that train, it just flies

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to the destination and gets there hours before the other train who left and stopped at all

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of the ten stops in between.

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Now think of the one that stops.

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They can't accelerate to a very high level because they've got to immediately decelerate

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to get into the station.

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Then if there's any other delays, like

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like somebody blocks the door or something else happens or there's another interruption,

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then that delay might actually take longer. And there's no easy way for the train to make

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up that difference by simply going faster. Because the mechanism to go faster means no

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interruptions, no stops.

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So step number one is we've got to develop a culture where we stop interrupting each

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other. The two big destroyers of productivity is the M and M problem, M and M's, not the

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candy, but meetings and managers. The constant meetings, the constant managers interrupt

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how's your work going, how's your sleep going, how's your sleep going, how's your sleep going,

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make a stop, make a stop, make a stop. That's the stuff that destroys because that's not

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how your mind is wired. Like deep sleep, it takes time to get into that very deep state

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of sleep. Same with your thinking. Deep work needs to be long enough and so we're suggesting

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four hours. Now we know four hours is a long time for people who have never done this.

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But you want to get each team member to block out one four hour block of time to do deep

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work once a week. That's the starting place. If they can't do four hours, let them do two

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hours once a week. Why once a week? So we've already discussed in the previous training

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that you divide your week up into ten buckets of four hours for each bucket. Bucket in the

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morning, bucket in the afternoon, five days, ten buckets. Give one bucket at the start

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of the week and pick a time you think will work. You have to be flexible and move it

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to another time, that's fine. Life happens, business happens, stuff happens. So yesterday

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morning I got up and I hit a deep work session and my record actually is to do seven deep

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work sessions in a row. If you can do seven deep work sessions in a week, you'll be shocked

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at what you pull off. Because deep work creates something new. Remember how focused work is

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working on existing work? Well deep work is working on new stuff, new things, new innovation.

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Now imagine if every member of your team is working on something new to move the business

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forward, to move the organization forward with something new. Maybe it's as simple as

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we're in the accounting department, what if we can make our collections from 40 days down

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to 30 days? Or we can reduce steps or reduce paperwork or automate something. Or we can

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use a different vendor. So you're researching all the vendors and you take a deep work

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session and you set a problem. And we're going to talk in later sessions how you pitch your

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team on these ideas. But for now, getting the idea of a deep work session there and

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in place on a weekly basis. Why is this important? This is important because these deep work

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elements become the building blocks of innovation when we get to the innovation section. Because

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we're going to say, hey I'm doing this innovation project and it's going to take me five deep

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work sessions. Well if you have no deep work sessions in your schedule and you don't have

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a habit of deep work, you will not be able to step up to the level of innovation that

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you will, by the way, love. Because now you're learning to respect yourself and you're learning

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to respect your contribution to the world, to the organization by giving yourself deep

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work sessions. This means going to your team leader and saying, I want to do deep work

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at this time, does that work? And have your team lead cover for you on anything that might

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happen. That means that you as the CEO will not interrupt any of your team members who

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are in a deep work session. That also means a second permission. Firstly permission to

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say no to everybody interrupting them. Give that, make that, normalize that in your organization.

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And secondly, you want them to be able to work on a deep work session and make that

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culture that we expect everybody at some point to have deep work sessions. Well people say,

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well my job isn't like that. You know, I do customer service. Well does customer service

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not need to be upgraded? Well I do construction. I do whatever. You don't need to look and

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do research on new tools or new methods. You don't need to do any upgrade. And here's what

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I found really, really works. You're teaching people to develop their super power. And deep

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work is your super power. Because what this turns out to be is the amount of deep work

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sessions going on throughout your organization sets the rate of innovation of your organization.

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And the one who innovates the fastest wins. We know this already. So it helps you to really

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focus on what you're doing and what you want to do.

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Focus on what you're doing.

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It creates a sense of ownership.

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Think of this.

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If I have to, I'm doing a certain job right now

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in the organization, but you tell me

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I have to do a deep work session.

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I'm not used to it, but I'm willing to learn.

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So I get rid of all the distractions.

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I turn off all the interruptions.

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I turn off Slack and I turn off

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all the notification systems and I turn my phone off

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and I turn off everything because I'm gonna protect

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this deep work session needs to be protected.

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So I'm protecting the deep work session.

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When I get there, I have an idea

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of what it is I wanna go after

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and maybe I'm researching new ways or new innovations.

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What am I doing when I do that?

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I'm acting like an owner.

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I'm taking ownership of a piece of the business

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and I'm moving that piece forward.

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Now we're creating a team of leaders,

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not just a team with a leader

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because we need breakthrough business ideas, new research.

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Sometimes you just have to figure out,

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well, do I even know the question I'm trying to answer?

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Maybe you take a deep work session to figure out

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where in the area of my responsibility,

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where should I focus?

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Maybe you take a deep work session to think about

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the problem of coming up with a problem,

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if you know what I'm saying.

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So you're thinking about your thinking,

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what's called metacognition.

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So you'll have three challenges

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as you go through this, right?

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You have to learn to develop your ability

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to focus more intensely for longer periods of time.

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That is like going to the gym.

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You can't learn this, you can't say,

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oh yeah, I watched the video about deep work, I'm good.

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That's like going to the gym and watching people work out.

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That doesn't do anything.

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You have to learn to develop and be patient with yourself.

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It takes time to do this.

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So, hey, I got through 40 minutes

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of my first deep work session.

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Well, okay, that's good.

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How about next week you do 50 minutes?

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How about the week after that you go for an hour?

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How about you push it and push it until you get up to it?

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So maybe you start with the light weights in the gym

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and you work it up.

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Second challenge, develop your ability

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to resist distractions.

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This is actually an ability

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because our brains are so used to being interrupted

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that it doesn't know how to behave anymore in that context

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and you have to train your brain.

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By the way, this has been kind to your mind.

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Your mind actually wants to do this

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and that's why we know from previous training

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that multitasking makes you dumb.

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Well, interruptions also, it's the trains constantly stopping.

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So what do I do?

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Plan ahead.

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Turn off anything that beeps, dings,

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or grabs your attention on even if it's the weather,

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news, whatever, shut that stuff down.

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Turn off those apps.

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There's actually an app or several apps

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that will help you turn off all of that stuff for you

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with a click of a button.

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You can go and do some research.

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If you're on a Windows or a Mac user,

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you can go and find apps that do that.

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For some of you, you may just need to get away

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from your computer and just get pen and paper

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and just go the old fashioned way if that helps you,

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especially if you're writing content

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or you're writing a book, that type of thing.

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So you have to develop this ability to resist distractions.

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We call it protected thinking.

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You have to learn to protect your mind

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from that being bounced around

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because it takes your mind that much longer to go back.

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As a programmer in my early part of my career,

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a software developer,

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I found that I was building all these mental structures

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in my mind.

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Then somebody came in and interrupted that process

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and it was like all the Jenga blocks

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just fell to the ground.

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Then I dealt with whatever it was.

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Then I had to come back,

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even if I just went to lunch and came back,

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I had to rebuild it up so I can start working.

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And that's what you're developing is that ability to focus.

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And the third thing you're going to learn

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and third challenge you're gonna have,

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and we're telling you upfront

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so that you're patient with yourself,

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is to reframe, to learn to love this kind of work,

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that it becomes a lifestyle for you.

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It's not, okay, I checked the box, I did deep work,

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but that you actually start to look forward to it,

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that it's your favorite time maybe of the week

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when you get to shut down everything else

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and bring your big contribution to the business.

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Okay, so here are five practical hacks if you like

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for developing deep work.

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Number one, you need to understand.

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In order to produce your absolute best stuff

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that you're capable of, you need to commit to this.

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Number two, goal.

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The ability to quickly master hard things.

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What will happen is the more you do deep work,

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the quicker and quicker and quicker you'll be able to do

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to master more and more complex things.

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And so you'll start to produce at an elite.

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level. Both in terms of quality and speed. Both are two core capabilities. Not just quality

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but you'll go faster and faster and faster. When we talk about the whole culture goes

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faster it's because everyone's doing deep work.

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And number three, it's time to go deep. Like sleep, which takes 40 minutes to get into

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that deep state, you're saying it takes about 40 minutes to get into that deep thought state

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of mind. So if you do a deep work session that's 20 minutes, you didn't do anything.

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And if you're being interrupted every 20 minutes, you're just doing a lot of train stops. So

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time to go deep. Give yourself time. Be kind to your mind. Give yourself time to go deep.

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Number four, routines. This is a great hack. The key to developing a deep work habit is

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to move by just intentions but add an actual routine like a ritual you go through. Clean

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my desk. Turn off all the computer stuff. Get my coffee. Get my snacks. Go through that

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whole planning like a little ritual you go through in preparation for your deep work.

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Because it shows a kind of respect. I know some people who take it a step further and

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literally go and change their clothes. Because they found that when they change their clothes

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like really casual or whatever, it just helps the mind to say, oh we're starting this route.

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It acts as a cue for that routine, for that habit to kick in. Because honestly you want

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to minimize the amount of willpower it takes to do this. You want this to become a delight.

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Remember we talked before in our training, delight leads to discipline. So make it delightful

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to you. Number five, train your brain. Working memory is like muscle memory. The ability

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to concentrate must be trained like a muscle. You say, well I have this and I can't do that.

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You can train your mind no matter where you're starting. You can train yourself like a muscle.

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But you can't use it if you didn't train it. So if you train it in a structured way and

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push yourself to the limit, it will get stronger. And so this is a practical way for you to

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take your contribution to the next level. And really deep work is your superpower to

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help you master your craft. Enjoy.
