WEBVTT

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Morning. How's it going?

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How are you doing?

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Good.

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Just got the house cleaned, which is like such a good feeling.

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Yeah.

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It's definitely been hard to stay on top of it recently.

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So I'm just like super thankful.

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That's awesome.

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Okay.

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Hello.

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Hi.

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Does everybody say she looks like you?

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Um, she looks a lot like my mother-in-law.

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And my mom like mixed.

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Okay.

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I can definitely see you and her together.

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Well, that's good.

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The first kid of mine that actually looks like me.

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I'll look like my husband.

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Yeah.

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Yeah.

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Everybody looks like their dad, everybody.

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Hey, hey, hey, hey, no, ma'am.

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What'd you do?

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What'd you do?

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Oh, man.

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We can still hear you.

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I thought she exited it out because I don't know where my thing is.

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I'm just doing a post. Give me one second.

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So much crap on my computer.

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No.

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No.

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Right. How's everybody doing?

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Okay.

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Let's do like a scale of one to 10.

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Like drop your number in the chat.

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Just like how you're doing.

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In general and life.

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In all the things.

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I can't find you guys.

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So I'm trying to meet.

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I can't find my thing anymore.

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I don't know what you did with it.

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Do you want me to meet you?

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Now you're muted.

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I did meet you. Sorry.

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Sorry.

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She might've moved you to a different desk.

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So I can see if you're on the same desktop.

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You know, you can have multiple desktop windows.

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Chrissy.

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You said busy. What is that?

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What's the number?

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A number.

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Between one and one.

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One and 10.

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One in 10.

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Where one is.

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Bad.

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Good in 10 is amazing.

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Yeah.

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Okay.

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Seven.

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Oh, this house cleaning is really putting me up.

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Like I'm like a nine.

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Awesome.

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And they did a good job. I've had, we don't normally regular.

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Do regular house cleaning.

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We might start.

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I've had a handful of different cleaners come.

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And no one ever lives up to my expectations.

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Because I grew up in a house with very strict, extremely strict.

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Like cleaning rules were in, like, just very, very extreme.

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And that definitely trickled down to me.

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So we don't keep our house like that because I also recognize that for

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mental health, that doesn't need to like be the top priority, but.

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I don't know.

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But it does bother me when it's not clean.

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So every time someone comes, I'm just kind of like,

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Oh, I paid them this much money and it's not as good as I would do.

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So this time, I think.

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Finally found somebody.

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And it's hilarious.

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As there.

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It's a veteran owned company, female veteran.

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Veteran owned.

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And some of the cleaners are all veterans.

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And I'm like, make sense because they're like,

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Oh, I'm a veteran.

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And they claim the like military.

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Like attention to detail, which.

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My husband was in the military. My dad was in the military.

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Not all military members have attention to detail or are clean,

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but there is like.

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Some sort of stereotype that is true in this case.

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I'm really happy.

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That's good. They, they, you know, we're able to meet your standards.

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Awesome.

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None of the cleaners meet my mother-in-law's standards,

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but it's all their fault and not mine. So it's a win.

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I'm like, you can come back all the time and then she'll just blame you.

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And not me. I love it.

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For sure.

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Michaela, I assume you're just listening today, but I see you are on.

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I'm driving right now, so I can talk, but I can't, I can't write.

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home from physical therapy for money. So oh yeah, how'd that go

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today? It was tough. I mean, good stuff. Like I every time I

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go like I've left and I'm like, this is what life has come to

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like I was a CrossFitter like I mean, I lifted, you know, dead

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lifted 300 pounds. So I go into physical therapy and it's very

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humbling. And so today I got to do deadlifts and I was pretty

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hyped about it. Yeah, so we are trying to retrain my body to be

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in alignment. So

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absolutely. Yeah, I had a similar last year I went to

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physical therapy for my diastasis recti. And I don't

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think I really had that badly. I just was like curious, but I

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would say after my third one, like my core definitely got the

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weakest. I mean, it's also like my oldest of having a kid. I

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definitely felt a huge difference. And when I went, it

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was like, wow, this is such a workout. Yes, crazy thing. And

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I was like, I feel so bad.

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Yeah, yeah, I did the Nancy Anderson. So with my first I

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went and went to like pelvic floor physical therapy for it.

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And with my second, I did like the Nancy Anderson's online

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bootcamp or whatever for diastasis recti. Everyone

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should do that. If you've never had kids, you should do her

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it is insane. Like it was so good. Yeah, of course. I'll need

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to strong. Wait, what's her name? Nancy Anderson. I need to

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do that. My diastasis recti is like, Nancy, Nancy Anderson. So

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she was like a famous

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trainer for like celebrities and stuff. And then she had kids and

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she had like terrible diastasis recti. So she like, made that

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her mission. And so she like hired pelvic floor physical

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therapists and stuff. And it's amazing. Like it's, it was

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really good. Like I got, I think my core got stronger after my

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second kid than it ever had been before kids like it was wild.

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That's awesome.

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We love that high ROI around here.

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All right, guys. So what is everyone working on? I want to

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hear a little bit from everybody just like, what you're working

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on? How are things going?

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I'm working on so Steven and I had our meeting for coaching

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thing, which was awesome. And like, my husband was like blown

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away. I mean, I've heard Steven before. And so I knew something

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good was gonna come but my husband was like really blown

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away. And my husband's in marketing too. So he's like,

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this guy knows what he's doing, like, and so it was really fun

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to watch him like, nerd out with. So, um, so we're working

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on like all the homework and stuff that he's prescribed for

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us to do and I'm pretty much setting up a school to I'm like

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very much going out of my comfort zone. And, and then the

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way that Steven talked about it made it seem so doable and so

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like, manageable and not scary, but it is very scary when I'm

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not in front of him. So I'm going to do my own school

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community. For we we came up with the name is called sensory.

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What is it called? Sensory thrive tribe. So we're starting

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a school community. And so it's gonna be like, I think 17 bucks

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a month or something like that. And we're just gonna join like

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have moms join who have sensory kids. Um, and yeah, so we're

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we're working on that. And then I'm working on like the video

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part and editing the script. Um, and then yeah, and then my

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husband actually had an interview today for the first

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time in like four months. And it's a contract. So it would be

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like amazing, amazing. It's just 10 days. But it's still like we

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really, really need it right now. So it would just be so

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that's

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that's exciting. How are you feeling? Like just how are you

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feeling with worth with meeting with Steven? Like, how are you

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feeling about your business now versus before?

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I feel really excited. Like before I talked to Kayla, I was

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like, I'm quitting. Like I'm done. Like this is so hard. This

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is just I am being so stretched. And so this is just so hard.

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Especially in the season that we're in. Like, it's just why

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did God cover that? It's really

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so it's like, why? Why is this happening? And after meeting

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with Steven, I was like, Oh, I get it. I get it. Like, I get

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that you want to give me this platform that you want to like,

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I don't know why me I don't know. But um, yeah, I just feel

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like more confident and more like, okay, now I

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see kind of the light at the end of the tunnel here I see the purpose of this and I see that

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there is hope and like we're I'm freaking out my husband's not freaking out but I'm

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starting to freak out and I had been like totally fine until now with all the credit card debt that

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I have with this business and because my credit is like maxed out even not just my business cards

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with my personal cards for the business um my credit is just garbage and it's always been like

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perfect and so my credit's garbage so I've I've just like been applying for different

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kinds of loans and lines of credit and stuff and I'm just rejected rejected rejected

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and I'm like all right so I guess we're gonna be paying lots of interest on these cards and

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um so yeah so I've just been feeling really really down about this and like kind of hopeless

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and despairing um but after meeting with Stephen I feel like okay I get I get this I get that there

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is hope that there is I feel like there's a path because before I was just like so scattered

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and now I'm seeing an actual real path to victory here which is really encouraging so

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yeah it can be hard in those times to like see a path to like pivot to like you hear it a lot

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but it's like I can't see anyway like my just clouded you know and so it's good to have and

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that's why it's like community and mentorship is so important because that person or that group of

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people are not in your specific situation so they can see the way and yeah I mean and sometimes

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it's hard like I mean Jessica I was in your position not even that long ago like earlier

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this year it was just like credit was maxed couldn't afford couldn't I couldn't afford to

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send more inventory over it was like stuck in China because like I just couldn't ship it

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and it was just like this bottleneck because we had lost um so some momentum during our launch

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last year and it was just like and our income's always been um pretty low um so it was just like

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finally the way forward was I needed to get a job and like God provided big time because now I have

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this job and I'm you know with a community of people that I love and I'm a part of also and

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you know so it's just it can be hard sometimes to see the way forward and sometimes the way forward

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is hard like getting this job has been such a hard transition and giving up my freedom was

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definitely not what I wanted to do yeah yep yep there's been blessing there's been a ton of

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blessing in it yeah it's always and it's like it was time it was a season that I need like it's a

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stretch like God like his decision was that is a time for stretch so I was even like telling my

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husband like I was working in a trauma hospital I felt so smart you know my dad worked at this

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hospital so I was like known there and like it just it felt like home you know and then once we

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moved out of Miami I stayed at home for a year and now going back to work like I tried the going

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working with adults and it just it was too far away the pay is too low it's it's my heart it's

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my passion I love like the medical aspects of it but now I'm working with kids and yeah I'm doing

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OT but it feels like I'm just playing with play-doh and like crayons and it's like I went

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from amputations and multivisceral transplants and like strokes traumatic brain injury gunshot

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wounds whatever to like playing with crayons on the floor with these like kids that misbehave you

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know and I already have kids that misbehave at home I don't want to go to work with kids

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so and now it's like God's calling me to make a business out of this you know I don't even enjoy

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it like I I love what I do but it's like maybe in a different season I love the OT part of it but

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it's like man driving 30 minutes to hang out with these twins for two hours while mom is upstairs

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doing her laundry when I should be doing my laundry and it's like hanging out with them and

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and they need it they need OT but I'm just like hanging out with them like making x's and doing

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crayons and sitting on a monoball and whatever like I just and I'm just like Lord what are you

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doing you know so yeah anyway I know that this is the season and God God's breaking you so I just

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wonder if um are you doing it in the same like business entity as your current stuff or is this

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two separate entities for you now so I have I had my own um um company in like my just my own LLC

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where I would see patients privately outside of the hospital um but I just kind of like let that

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subside and close um that was down in Florida and now I work for an agency it's called Milestone

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Therapy and then they find kids um it's crazy how many more kids like need therapy it's just crazy

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um I just wonder if like because you know that you could raise your own money that's why I was

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asking if the the two businesses like your Amazon business and then this new

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business you talked about with Steven are together, where you could raise money to refinance

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00:15:05.740 --> 00:15:12.880
that debt and give yourself a runway for launching this. But it sounds like you would want to

240
00:15:12.880 --> 00:15:18.540
raise money potentially just for this new entity as a salary. And then for your salary,

241
00:15:18.540 --> 00:15:25.180
you could back pay some of that debt. But because you have that network of healthcare

242
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professionals that very likely recognize this is a problem. I also come from the healthcare

243
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background and I know that they have money sitting, wishing that was making interest

244
00:15:36.940 --> 00:15:46.780
off of it. And I wonder if you could put together a raise package and just like put some feelers

245
00:15:46.780 --> 00:15:54.140
out to see if you could raise the money. Yeah. Yeah. That's a great idea. I like the idea

246
00:15:54.140 --> 00:15:59.520
also of working with this agency because since I'm so new to working with kids, like my experience

247
00:15:59.520 --> 00:16:06.040
is 100% with adults and in a hospital. Like I'm not, I don't know, I don't remember my,

248
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like I learned this stuff for school, you know? Um, so like to, I don't remember the

249
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milestones and the things, so I need people to bounce off ideas, like ideas off of and

250
00:16:17.200 --> 00:16:22.260
like ask around and say like, Hey, I'm going to see a five year olds and six year old set

251
00:16:22.260 --> 00:16:25.900
of brothers tomorrow. Like, what should I be looking for? What scissor skills do they

252
00:16:25.900 --> 00:16:28.960
need to have? And like, should they be able to write their name? Like, I don't remember

253
00:16:28.960 --> 00:16:35.200
my kids are 13 and 12, the big ones. And so, um, anyway, so it's like good to work in this

254
00:16:35.720 --> 00:16:38.600
agency until I kind of can get my feet under me and like.

255
00:16:40.300 --> 00:16:46.020
But you could also take on, you know, board members that are sharing ownership in your

256
00:16:46.160 --> 00:16:52.040
business and advising about those similar things. And in that way they feel ownership

257
00:16:52.040 --> 00:16:56.840
in the business. And of course, you know, you have to pay them and there's going to

258
00:16:57.120 --> 00:17:02.940
be a profit split at the end, but if they could like give you your salary so you don't

259
00:17:02.940 --> 00:17:08.380
have to drive those 30 minutes and you could get there faster and maybe worth it until

260
00:17:08.380 --> 00:17:11.140
you can buy them out or, or keep them on as your board.

261
00:17:11.819 --> 00:17:19.660
Yes. I love that idea. I also like the idea of like inviting, um, these other therapists

262
00:17:19.660 --> 00:17:26.480
to like come talk on this school community that I'll have eventually. And, um, just like

263
00:17:26.480 --> 00:17:29.340
a lot of them are just friends of mine or I'd be like, Hey, I'll give you 50 bucks if

264
00:17:29.340 --> 00:17:36.220
you talk for an hour, you know, come to my house, I'll give you dinner. So yeah, that's

265
00:17:36.220 --> 00:17:36.800
a good point.

266
00:17:37.380 --> 00:17:42.280
And it's also a potential revenue stream because like in the future they will pay you and say,

267
00:17:42.420 --> 00:17:47.420
Hey, you can access these a hundred thousand parents on my platform. Oh yeah. Service,

268
00:17:48.260 --> 00:17:53.000
you know, you know, you're paying them $50 now to give you a referral in the future for

269
00:17:53.000 --> 00:17:55.580
like what, how it benefited their company.

270
00:17:55.620 --> 00:17:59.520
That's a good point. That's a very good practice. That's a good point.

271
00:18:04.140 --> 00:18:09.200
Rebecca, Corinne, do either of you want to share about your number? Why did you pick

272
00:18:09.200 --> 00:18:21.760
a five and a seven or you type it?

273
00:18:22.940 --> 00:18:25.140
I'm just having a frustrating week.

274
00:18:25.900 --> 00:18:40.980
Okay. I'm getting a big shipment in from Pakistan and always before the Chinese freight forwarders

275
00:18:40.980 --> 00:18:46.420
just took care of everything. And my manufacturer keeps asking me questions. I don't know the

276
00:18:46.420 --> 00:18:51.280
answer to, so it's stressing me out. So I'm hoping it actually gets to where it's supposed

277
00:18:51.280 --> 00:19:06.240
to. And I've made an app and I'm struggling with the workflow because of course I'm making

278
00:19:06.240 --> 00:19:14.640
it more complicated than I need to. So I'm fighting with go with rain flow right now

279
00:19:14.640 --> 00:19:26.960
a little bit, trying to get it completed. My inventory, my other inventory didn't get

280
00:19:26.960 --> 00:19:32.140
here as soon as it was supposed to. So I haven't been able to start selling it yet. My quarter

281
00:19:32.140 --> 00:19:39.440
four was supposed to be monstrous and I haven't, I don't have the new inventory yet and it's

282
00:19:39.440 --> 00:19:49.100
like driving me crazy. So it's just really disappointing. And I feel like I had my hopes

283
00:19:49.100 --> 00:19:59.980
up for this quarter for really being the start of something better. And I don't know.

284
00:20:00.000 --> 00:20:11.420
So, I'm feeling frustrated right now and like if December is not a huge month, then I am

285
00:20:11.420 --> 00:20:17.040
thinking about selling my business or selling my inventory in the beginning of the year

286
00:20:17.040 --> 00:20:19.760
because that's just how I'm feeling in the moment.

287
00:20:20.720 --> 00:20:21.400
Yeah.

288
00:20:21.840 --> 00:20:23.000
Thanks for sharing.

289
00:20:24.160 --> 00:20:25.480
You said something-

290
00:20:25.480 --> 00:20:26.160
We've all been there.

291
00:20:26.700 --> 00:20:27.220
Yeah.

292
00:20:27.380 --> 00:20:28.520
You said something-

293
00:20:28.520 --> 00:20:28.580
I'm there.

294
00:20:28.580 --> 00:20:36.060
Well, you know, you had like quarter four was supposed to be, you know, you had expectations

295
00:20:36.060 --> 00:20:37.040
for quarter four.

296
00:20:37.380 --> 00:20:42.440
And is it that letdown of like maybe it's not going to meet those expectations as well,

297
00:20:42.460 --> 00:20:43.680
like really bringing you down?

298
00:20:46.260 --> 00:20:53.880
Yeah, it just seems like one thing after another and I was supposed to have all the inventory

299
00:20:53.880 --> 00:21:00.680
in October and it's supposed to be arriving in New York City today.

300
00:21:04.040 --> 00:21:06.380
So it's just, it's just taken forever.

301
00:21:08.420 --> 00:21:17.820
You know, so Black Friday's on Friday or next Friday and my sales are down from last year.

302
00:21:19.140 --> 00:21:21.760
So I, I don't know.

303
00:21:22.180 --> 00:21:25.840
It's just, it's just been a day.

304
00:21:25.900 --> 00:21:26.500
Yeah.

305
00:21:27.580 --> 00:21:33.180
Does anybody want to speak some, you know, just like truth, more factual truth into Rebecca,

306
00:21:33.300 --> 00:21:39.400
like she's got lots of emotions, like we've all got lots of emotions or making, it's hard

307
00:21:39.400 --> 00:21:45.160
to like be stuck in that and sometimes we just need to hear like clear truth or facts

308
00:21:45.160 --> 00:21:47.060
from somebody's outside perspective.

309
00:21:47.780 --> 00:21:49.560
I can chime in here.

310
00:21:50.580 --> 00:21:54.080
I was in that exact same position last year.

311
00:21:55.540 --> 00:22:00.640
My inventory was supposed to be, actually, originally my inventory was supposed to be

312
00:22:02.540 --> 00:22:11.060
here last, this was last July, probably I would have said, and it didn't, it got delayed.

313
00:22:11.640 --> 00:22:18.440
First it was like rain in China or something and then it was, after the rain cleared, it

314
00:22:18.440 --> 00:22:26.000
was supposed to be August and then like the week they were supposed to ship, they came

315
00:22:26.000 --> 00:22:32.740
back and said, well, because I have a ceramic product, so because the drying process was

316
00:22:32.740 --> 00:22:38.040
altered because of the rain, my dish shrank more than it was supposed to.

317
00:22:38.040 --> 00:22:40.560
So the top part wouldn't fit into the bottom part.

318
00:22:41.500 --> 00:22:47.840
So they were going to have to remake my entire order and they did.

319
00:22:48.120 --> 00:22:53.380
And so I was the same as you, mine around last November is where it like actually started

320
00:22:53.380 --> 00:22:54.920
to like get into the United States.

321
00:22:56.840 --> 00:23:03.860
And I checked in, I literally checked in like the week before Christmas is when it actually

322
00:23:03.860 --> 00:23:04.340
checked in.

323
00:23:05.220 --> 00:23:09.380
For me, I was like so angry, same.

324
00:23:09.600 --> 00:23:13.660
And honestly, I just wanted to say that the fact that you gave it a five is like some

325
00:23:13.660 --> 00:23:19.180
CEO energy because last year I would have given it a solid two, maybe a negative four.

326
00:23:19.740 --> 00:23:27.880
So a five is great, but for me, the week after they told me that my whole inventory was going

327
00:23:27.880 --> 00:23:31.640
to have to be remade, my mom got diagnosed with breast cancer.

328
00:23:32.440 --> 00:23:37.880
And instead of spending the fall launching, I spent it like by her side.

329
00:23:37.920 --> 00:23:40.140
And I don't say that to say like something bad is going to happen.

330
00:23:40.360 --> 00:23:43.980
All I say that is that like sometimes like God's timing is right.

331
00:23:44.020 --> 00:23:49.080
Like sometimes there's a reason that our timing and what we have in our mind doesn't work

332
00:23:49.080 --> 00:23:49.540
out.

333
00:23:49.860 --> 00:23:54.620
And I don't know what that might be, you know, but for me, like that ended up being such

334
00:23:54.620 --> 00:24:00.080
a blessing because I did not have the mental capacity last fall to handle it.

335
00:24:00.080 --> 00:24:07.280
And I instead really just filed into for me, I focus all my energy on my social media,

336
00:24:08.180 --> 00:24:13.660
which is what took me from 100 followers to 60,000 followers.

337
00:24:13.940 --> 00:24:20.160
So now I'm utilizing that to make income that I wouldn't have taken the time to deal with

338
00:24:20.160 --> 00:24:20.780
at all.

339
00:24:21.080 --> 00:24:26.440
Had I not have had all these inventory issues, it gave me somewhere else to focus my energy.

340
00:24:26.440 --> 00:24:33.660
And so whatever that might be mean for you, I just I wouldn't say it's like the end, you

341
00:24:33.660 --> 00:24:39.840
know, and that's I had the I don't think that me saying this to myself last year would have

342
00:24:40.260 --> 00:24:47.940
taken me farther up the totem pole, but, you know, it is it is something and, you know,

343
00:24:47.940 --> 00:24:51.580
sometimes it makes more sense after the fact is all I mean.

344
00:24:52.380 --> 00:24:52.980
Yeah.

345
00:24:54.020 --> 00:24:54.660
Thank you.

346
00:24:54.660 --> 00:24:58.520
But I'm still proud that you're a five at that point, because that's a lot of stuff.

347
00:25:00.000 --> 00:25:02.640
But if you'd said a one, I'd have definitely understood.

348
00:25:06.860 --> 00:25:08.420
I'll speak into it.

349
00:25:08.420 --> 00:25:09.980
I think this is just part of the journey.

350
00:25:10.320 --> 00:25:11.900
Like, I feel like every single one of us

351
00:25:11.900 --> 00:25:14.740
at some point has said, like, I'm done.

352
00:25:15.640 --> 00:25:17.020
Like, I'm literally done.

353
00:25:17.140 --> 00:25:17.980
I was just there.

354
00:25:18.080 --> 00:25:22.420
I mean, Chad GPT and I had, like, a ugly cry moment of,

355
00:25:23.460 --> 00:25:24.480
like, I don't know.

356
00:25:24.480 --> 00:25:26.700
It was just, it was really, really hard.

357
00:25:27.420 --> 00:25:30.660
And so one of my products now was supposed to get in.

358
00:25:30.780 --> 00:25:31.880
I was supposed to launch it.

359
00:25:32.580 --> 00:25:33.820
Actually, two of them.

360
00:25:33.820 --> 00:25:35.660
I was supposed to launch them, one of which

361
00:25:36.100 --> 00:25:38.420
was supposed to arrive in early October.

362
00:25:39.360 --> 00:25:42.800
And when I look, I'm like, why the heck is it not even

363
00:25:42.960 --> 00:25:43.680
selling yet?

364
00:25:43.680 --> 00:25:44.920
Like, what's going on?

365
00:25:44.920 --> 00:25:45.840
Like, what is happening?

366
00:25:46.140 --> 00:25:49.000
And when I go and I look, it's not even checked in yet.

367
00:25:49.280 --> 00:25:52.580
And it's, like, it's been sitting there

368
00:25:52.580 --> 00:25:54.720
for forever at the Amazon warehouse,

369
00:25:54.760 --> 00:25:55.880
but it's not getting checked in.

370
00:25:55.880 --> 00:25:57.620
And when I ask, it's like, oh, we

371
00:25:57.620 --> 00:26:00.120
need a BOL document from your manufacturer.

372
00:26:00.220 --> 00:26:01.080
I'm like, what?

373
00:26:01.520 --> 00:26:03.020
This has never happened before.

374
00:26:03.060 --> 00:26:04.400
Like, what the heck even is that?

375
00:26:04.420 --> 00:26:04.960
Like, what?

376
00:26:05.440 --> 00:26:07.500
So I asked my manufacturer, and I'm

377
00:26:07.500 --> 00:26:11.980
supposed to be, like, having a crate Q4, right?

378
00:26:13.360 --> 00:26:14.900
And I asked my manufacturer.

379
00:26:15.020 --> 00:26:16.500
She took a week to get back to me.

380
00:26:16.500 --> 00:26:17.540
And then finally, when she gets back to me,

381
00:26:17.540 --> 00:26:18.620
she's like, I don't know what that is.

382
00:26:18.840 --> 00:26:19.900
And I was like, great.

383
00:26:20.160 --> 00:26:21.320
It's a bill of lading.

384
00:26:21.960 --> 00:26:25.740
They should have given you a bill of lading

385
00:26:25.740 --> 00:26:27.500
when your shipment took off.

386
00:26:28.120 --> 00:26:29.200
They didn't give me anything.

387
00:26:29.420 --> 00:26:30.540
They gave me a shipping label.

388
00:26:30.820 --> 00:26:31.200
That's it.

389
00:26:31.240 --> 00:26:33.880
I gave them the shipping label, and that's it.

390
00:26:34.020 --> 00:26:36.520
Yeah, a lot of the time, it's required in the box

391
00:26:36.520 --> 00:26:41.120
for the courier to even, like, pick it up and move it.

392
00:26:41.700 --> 00:26:43.600
Yeah, I've never had to deal with this before,

393
00:26:43.600 --> 00:26:45.940
because it's something that the manufacturer deals with.

394
00:26:46.600 --> 00:26:48.460
The courier might have lost it, though.

395
00:26:49.220 --> 00:26:51.340
It's usually in the box, though, isn't it?

396
00:26:51.760 --> 00:26:52.040
Like, inside?

397
00:26:53.400 --> 00:26:55.380
Well, it depends on what you're shipping,

398
00:26:55.520 --> 00:26:56.860
because sometimes they can be, like,

399
00:26:56.860 --> 00:27:00.840
an envelope on the outside that the courier can take some out

400
00:27:00.840 --> 00:27:02.260
and leave another copy.

401
00:27:02.580 --> 00:27:05.780
And then sometimes there's, like, one copy inside-inside

402
00:27:05.780 --> 00:27:08.460
and another copy, like, on an exterior part.

403
00:27:08.560 --> 00:27:10.460
It just depends on what it is.

404
00:27:11.220 --> 00:27:12.500
Yeah, that's what it's called.

405
00:27:13.680 --> 00:27:17.560
So anyway, so I was supposed to launch, and I'm not launching.

406
00:27:17.560 --> 00:27:19.660
And it's, like, Black Friday, like you said.

407
00:27:19.740 --> 00:27:20.740
And I'm just, like, whatever.

408
00:27:20.800 --> 00:27:22.520
And I'm at the point where I'm just, like,

409
00:27:22.520 --> 00:27:24.880
one more problem, one more problem.

410
00:27:25.040 --> 00:27:28.740
Just this is part of the thing, and I guess this is it.

411
00:27:29.500 --> 00:27:30.800
Like, what are we gonna do?

412
00:27:30.840 --> 00:27:31.820
Just keep going forward.

413
00:27:31.900 --> 00:27:35.020
I mean, this has been full of problems since day one.

414
00:27:35.520 --> 00:27:36.680
And it's like, but here I am,

415
00:27:36.680 --> 00:27:38.820
and I'm still pushing forward, and I'm still whatever.

416
00:27:38.900 --> 00:27:41.480
And I can't, a lot of my products,

417
00:27:41.520 --> 00:27:42.740
like, I need more inventory.

418
00:27:43.760 --> 00:27:46.280
And, like, Gabby was saying, like, I can't afford to buy.

419
00:27:46.280 --> 00:27:47.840
It's just sitting there in China,

420
00:27:47.840 --> 00:27:49.240
and I can't afford to pay for it.

421
00:27:49.320 --> 00:27:51.400
So I'm like, can I pay for a fourth of it?

422
00:27:51.400 --> 00:27:52.920
And then you guys ship a fourth?

423
00:27:53.140 --> 00:27:55.380
And, like, now I don't know how I'm gonna pay for shipping.

424
00:27:55.940 --> 00:27:58.660
I don't know, I mean, my credit cards are literally maxed out.

425
00:27:59.780 --> 00:28:02.720
And I'm gonna have to take out, out of my, like, investment.

426
00:28:03.080 --> 00:28:04.900
My financial advisor already yelled at me

427
00:28:04.900 --> 00:28:06.060
for doing this thing with Steven.

428
00:28:07.220 --> 00:28:10.460
Like, so, like, I'm stuck, you know?

429
00:28:10.460 --> 00:28:13.300
And that's just, my Q4 is garbage now.

430
00:28:14.560 --> 00:28:16.780
But anyway, yeah, it's just another problem.

431
00:28:17.020 --> 00:28:17.820
Just keep pushing forward.

432
00:28:17.920 --> 00:28:19.980
And I think all of these problems

433
00:28:20.060 --> 00:28:21.580
just make us stronger and stronger.

434
00:28:21.660 --> 00:28:23.580
And I feel like had I gone through this last year,

435
00:28:23.620 --> 00:28:25.660
I'd have been like, oh my gosh, this is so hard.

436
00:28:25.740 --> 00:28:28.100
But because I've already been through so many of them,

437
00:28:28.380 --> 00:28:29.920
it's just like, okay, one more, shake it off.

438
00:28:30.220 --> 00:28:32.200
Like, next, you know?

439
00:28:32.900 --> 00:28:33.700
It's just one more.

440
00:28:33.740 --> 00:28:34.460
They're gonna keep happening.

441
00:28:34.580 --> 00:28:35.920
This isn't gonna be the last one either.

442
00:28:36.200 --> 00:28:37.140
It's gonna keep happening.

443
00:28:37.600 --> 00:28:39.160
And it's not to discourage you,

444
00:28:39.160 --> 00:28:41.220
but it's like, it's part of the process.

445
00:28:42.020 --> 00:28:45.120
It's not what we, like, none of this is what we planned.

446
00:28:45.680 --> 00:28:47.560
None of this is at all what we planned.

447
00:28:47.680 --> 00:28:48.960
And none of it moving forward

448
00:28:48.960 --> 00:28:50.560
is going to be what we planned.

449
00:28:51.160 --> 00:28:52.980
And so, but for whatever reason,

450
00:28:52.980 --> 00:28:54.960
like, we're pushing forward and pushing forward,

451
00:28:55.000 --> 00:28:57.060
and that's what being a CEO is, you know?

452
00:28:57.340 --> 00:28:58.240
Just keep pushing.

453
00:28:58.940 --> 00:29:00.820
Well, also, like you said, Rebecca,

454
00:29:01.040 --> 00:29:03.520
it used to be that your manufacturer in China

455
00:29:03.520 --> 00:29:04.680
took care of it.

456
00:29:04.680 --> 00:29:05.880
And now it's like an opportunity

457
00:29:05.960 --> 00:29:08.180
to work with your manufacturer in Pakistan.

458
00:29:08.360 --> 00:29:11.200
Like, don't you have this person on staff?

459
00:29:11.760 --> 00:29:13.320
How can we have this person

460
00:29:13.320 --> 00:29:15.880
to take care of the shipping things for me?

461
00:29:16.320 --> 00:29:19.820
And if your new manufacturer in Pakistan cannot,

462
00:29:20.460 --> 00:29:21.860
maybe it's like an opportunity for you

463
00:29:21.860 --> 00:29:25.020
to get a store manager or some person

464
00:29:25.020 --> 00:29:27.960
to do those types of activities for you

465
00:29:27.960 --> 00:29:29.880
and have it on their radar.

466
00:29:30.940 --> 00:29:33.460
And just, if you don't like that task,

467
00:29:33.560 --> 00:29:36.320
offload it and delegate it to somebody else.

468
00:29:37.540 --> 00:29:40.320
And then sometimes, like in the past,

469
00:29:40.320 --> 00:29:42.380
I've had opportunities where it's like,

470
00:29:42.380 --> 00:29:44.260
okay, if I'm going to justify having to talk

471
00:29:44.260 --> 00:29:46.460
to a whole nother person about this one task,

472
00:29:46.860 --> 00:29:48.860
what other tasks can I make that person do

473
00:29:48.860 --> 00:29:50.160
that I don't want to do?

474
00:29:50.720 --> 00:29:53.880
And you might find maybe some of your time gets freed up

475
00:29:53.880 --> 00:29:56.720
by giving that person ownership of those things.

476
00:29:56.820 --> 00:29:59.640
You get to focus on, like, your new app

477
00:29:59.640 --> 00:29:59.980
that you're developing.

478
00:30:00.000 --> 00:30:07.800
developing and that kind of activity that's growing your business instead of just operations.

479
00:30:09.540 --> 00:30:12.080
Yeah, I'm hoping that everything is...

480
00:30:14.640 --> 00:30:18.920
I'm hoping that we can get this figured out so that I know what to do next time.

481
00:30:18.980 --> 00:30:22.160
Because if I know what to do, it's not so scary, but it's like

482
00:30:23.460 --> 00:30:26.240
you don't want to mess custom stuff up.

483
00:30:29.560 --> 00:30:31.840
Yeah, anyway, I don't want them to lose it.

484
00:30:33.440 --> 00:30:39.460
Yeah, I think I just like a good challenge for yourself. This might not be something you do

485
00:30:39.460 --> 00:30:46.120
in the moment, but that's good for everyone. I think is we need to be able to reflect on the

486
00:30:46.320 --> 00:30:53.120
past like and look instead of seeing all the problems because those are always so glaringly

487
00:30:53.120 --> 00:31:01.280
obvious. We need to choose to slow down and sift through to find where was the good? Was it in how

488
00:31:01.280 --> 00:31:05.940
you grew? Was it in how you've transformed? Was it in something in the process? Was it a

489
00:31:05.940 --> 00:31:10.200
blessing that came out of something? Was it a byproduct? Was it just like new vision?

490
00:31:11.340 --> 00:31:18.080
We need to also grow that skill as I think human beings, but especially as business owners to

491
00:31:18.740 --> 00:31:26.260
look back and choose to see where things have gone right in whatever capacity, whatever the

492
00:31:26.260 --> 00:31:34.360
wind was. Because of times like this, because we all have these phases of just like, holy shit,

493
00:31:34.500 --> 00:31:41.300
like there's just like too many problems, too much money, this, too, and like I can't see past it.

494
00:31:41.300 --> 00:31:48.060
And it's like that we have to build that small voice in the back of our head that's like, but

495
00:31:48.060 --> 00:31:52.840
we grew and remember when this happened and that blessing kind of came out of it and we didn't

496
00:31:52.840 --> 00:32:00.860
expect it. So it might just be something that you guys do periodically. Again, I'm all for sometimes

497
00:32:00.860 --> 00:32:07.400
you just need to be in the frustration and the anger and like, trust me, I do that. But have

498
00:32:07.400 --> 00:32:13.660
the discernment and have the self-awareness to know when it's time to shift into, all right,

499
00:32:13.660 --> 00:32:17.120
I've got to stop just looking at the problems. I've got to look at something else. I've got to

500
00:32:17.120 --> 00:32:22.260
look at something good. And if you have a hard time doing that, having a gratitude practice is a

501
00:32:22.260 --> 00:32:28.180
great way to start just starting to name things that you're thankful for. And it forces your brain

502
00:32:28.180 --> 00:32:33.580
chemistry to shift. So and it could be stupid. Like I've done this where I'm like, I look outside

503
00:32:33.580 --> 00:32:39.280
and I'm like, thank you for that one cloud I see in this Arizona desert where we never see clouds.

504
00:32:39.940 --> 00:32:44.140
I'm like, thank you for that one cloud or thing. Like I'm not even joking. Sometimes it's really

505
00:32:44.140 --> 00:32:49.220
dumb and it just like, but it moves up the scale where it's like, okay, now I can say thank you for

506
00:32:49.600 --> 00:32:53.780
oh, last week, like the kids were like getting along. And even though I was cranky all week,

507
00:32:53.780 --> 00:32:58.200
I didn't think to remember that they were getting along and not killing each other.

508
00:32:58.780 --> 00:33:01.900
Like just stuff like that. So I think while there's a place for

509
00:33:04.620 --> 00:33:08.720
the despairing and just like the frustration, discouragement, there also needs to be a place

510
00:33:08.720 --> 00:33:13.700
for moving in the other direction. So that's my challenge to everyone today.

511
00:33:14.400 --> 00:33:19.380
Because we've all been around the block here in this group specifically been around the block.

512
00:33:19.820 --> 00:33:23.120
When we've been around the block, I have the tough love talk come out.

513
00:33:23.660 --> 00:33:28.560
When we haven't been around the block, then I'm a little nicer. But yeah.

514
00:33:31.940 --> 00:33:35.220
Knowing where the line is, where

515
00:33:40.600 --> 00:33:47.080
I mean, because I don't. Yes, it's been a frustrating day, but I'm not,

516
00:33:47.340 --> 00:33:52.180
I don't feel like I'm stuck in negativity, but at the same time, like

517
00:33:54.660 --> 00:34:00.240
I don't know where the line in the sand is where you like wave the white flag.

518
00:34:03.280 --> 00:34:12.800
I think that's a very personal choice. And I think it can come down to sometimes your bandwidth.

519
00:34:14.219 --> 00:34:17.960
You're like there are you might hit a season in life where and I don't know,

520
00:34:17.960 --> 00:34:21.560
I'm open to hearing like your guys's point of view on this, but I'm reflecting on my life.

521
00:34:23.639 --> 00:34:28.520
Um, it's like, okay, I know that realistically, there's a way out. There's another I could go

522
00:34:28.520 --> 00:34:31.880
this direction, I could pivot this direction. But it's just like, sometimes it's like, I am

523
00:34:32.540 --> 00:34:39.300
my bandwidth to function and even make decisions in the business or other aspects of life are like,

524
00:34:40.060 --> 00:34:46.739
it is low. And I know I need to go into a season of recovery. Again, I think this takes practice.

525
00:34:46.739 --> 00:34:50.920
I think this is a practice. It's a skill to grow this type of self-awareness and this

526
00:34:50.920 --> 00:34:54.500
and it's just like something we're always involving evolving in throughout our life.

527
00:34:54.500 --> 00:34:59.980
That is how I feel. Where it's like, maybe looking at all this business.

528
00:35:00.000 --> 00:35:06.580
all this stuff and just be like, I don't know if I have the bandwidth to continue on. But what I

529
00:35:06.620 --> 00:35:12.040
love that actually Megan brought to my attention after one of these conversations earlier this year

530
00:35:12.340 --> 00:35:18.900
was just like, just because you put something down now doesn't mean that eternally it's just done.

531
00:35:18.940 --> 00:35:24.560
You can choose later on to pick it back up or you can choose to do it differently down the road.

532
00:35:25.240 --> 00:35:29.960
You know, it doesn't have to be a black and white, I'm done forever. Either I keep going

533
00:35:29.960 --> 00:35:37.340
forever or I'm done forever. There is a whole lot of in between. So I don't know,

534
00:35:37.480 --> 00:35:40.960
do I don't know, does anybody else want to like share maybe their perspective on that?

535
00:35:45.020 --> 00:35:51.000
I think the fact that you're, the what stuck with me was that you said,

536
00:35:51.900 --> 00:35:56.520
if I don't have a good December or Q4, I can't remember exactly how you worded it,

537
00:35:56.740 --> 00:36:01.280
then I think I might be done. And for me, what stood out, because I've always said,

538
00:36:02.060 --> 00:36:08.140
whenever I have hard days, I always tell myself, if it was easy, everyone would do this. If it was

539
00:36:08.140 --> 00:36:16.440
easy, there would be no one not doing this. And I feel like the fact that you said, if December,

540
00:36:16.440 --> 00:36:23.620
if Q4 is not good, then I'm thinking I might be like looking to sell my business. And I feel like

541
00:36:23.620 --> 00:36:30.420
that, like maybe it might not have stood out to you thinking about it. But for me, when you said

542
00:36:30.420 --> 00:36:38.020
that, I heard strength because there's any number of people that have tried to walk the road that

543
00:36:38.020 --> 00:36:43.560
we've walked and they didn't think about it. When they hit that moment where like got hard,

544
00:36:43.560 --> 00:36:48.620
they didn't think I might, if this doesn't work out, I might think about selling the business.

545
00:36:49.120 --> 00:36:52.980
They didn't think that far ahead. They just walked away. They walked away with the debt.

546
00:36:53.240 --> 00:37:01.720
They walked away as if it had been a failure. And in my mind, until I stop trying, I can't fail.

547
00:37:02.480 --> 00:37:07.960
And so I feel like for me, when you said that, I was thinking, I don't know if you even recognize

548
00:37:07.960 --> 00:37:14.740
that. But to me, that spoke strength. That spoke somebody that has resilience. Like she said,

549
00:37:14.740 --> 00:37:19.000
they've been around the block. You know these challenges arise. And that's not to say that

550
00:37:19.060 --> 00:37:24.920
you don't hit that point where it actually is time to walk away from it. But the fact of the

551
00:37:24.920 --> 00:37:30.980
matter is the CEO energy that you're giving is, I might be done, but I ain't done yet.

552
00:37:30.980 --> 00:37:34.020
You know, like I always think about like, if you ever see like

553
00:37:34.700 --> 00:37:38.980
the Mary Kay girls or like Plexus or whatever, all the different things they're selling,

554
00:37:39.080 --> 00:37:45.020
like they they're like posting and they're like, I only have $750,000 left to sell before

555
00:37:45.060 --> 00:37:50.480
June 1st so I can win this free. They like, those girls never give up. They're like,

556
00:37:50.480 --> 00:37:57.680
I didn't hit it the last 10 times, but I might hit it this time. I'm trying to find that energy.

557
00:37:58.400 --> 00:38:01.040
I'm a Mary Kay consultant and I can tell you that's very true.

558
00:38:03.220 --> 00:38:09.240
I only need 75 orders by midnight and I get to go to the deal line.

559
00:38:09.300 --> 00:38:11.960
And then they go and do it. That's what's crazy.

560
00:38:13.980 --> 00:38:20.560
Yeah, so I mean, that's what I'm thinking like, you're the Mary Kay consultant on May 31st

561
00:38:21.280 --> 00:38:28.360
trying to get those $75,000 worth of orders by midnight. Like, but that shit happens. Like,

562
00:38:28.360 --> 00:38:33.100
I don't know. Like they just have, their mind says it happens and it happens.

563
00:38:37.080 --> 00:38:40.200
Our new alter egos.

564
00:38:43.420 --> 00:38:47.560
And I agree. It's like, it's okay to be frustrated today.

565
00:38:47.560 --> 00:38:53.020
It's okay to be frustrated again tomorrow. It's even okay to be like a little like disappointed

566
00:38:53.160 --> 00:39:00.480
until your stuff gets checked in at the Amazon center. But you get to define what success looks

567
00:39:00.480 --> 00:39:06.140
like for you. And like Michaela said, it's like, you're still giving out a lot of positive energy.

568
00:39:06.140 --> 00:39:10.500
Like you're hopeful for December. Like it didn't work out this month, but next month it could.

569
00:39:10.920 --> 00:39:16.540
And you get to decide like what a successful December might look like and strategize

570
00:39:16.540 --> 00:39:23.360
how, how can I make my December look like that? How can I get to a point where January

571
00:39:23.420 --> 00:39:27.680
is going to be a totally different month for me where you're going to go to the other side

572
00:39:27.680 --> 00:39:35.220
of the pendulum? Yeah. I think I can, you know, add a couple of little extra thoughts here too,

573
00:39:35.240 --> 00:39:43.720
if you will indulge me. It took a, the stretch of time from September to December

574
00:39:44.440 --> 00:39:53.140
is a gauntlet because of all of the factors that change with capacity limits, with shipping times,

575
00:39:53.660 --> 00:39:59.960
with prioritizing what's getting checked in and what's not getting checked in. It took me two

576
00:40:00.000 --> 00:40:04.460
years to figure out how to strategize that season

577
00:40:05.000 --> 00:40:06.940
with bringing inventory in.

578
00:40:07.160 --> 00:40:11.180
And I put my Christmas inventory order in now

579
00:40:11.180 --> 00:40:12.800
on May 1st every year.

580
00:40:13.780 --> 00:40:17.020
And the problem with the way that that goes

581
00:40:17.020 --> 00:40:18.580
is that you've got the holidays

582
00:40:18.580 --> 00:40:20.220
and then things get backlogged,

583
00:40:20.500 --> 00:40:21.900
your capacity limits dropped.

584
00:40:22.120 --> 00:40:25.640
So now, even if you could get the inventory there,

585
00:40:25.740 --> 00:40:26.880
they won't check it in

586
00:40:26.880 --> 00:40:29.500
because now your capacity limits have been decreased.

587
00:40:29.900 --> 00:40:31.160
So now I've got inventory.

588
00:40:31.420 --> 00:40:34.000
So I figured out, it took two years.

589
00:40:34.260 --> 00:40:37.640
I figured out that if I didn't wanna sell it out in January,

590
00:40:37.880 --> 00:40:40.340
I had to front load my inventory

591
00:40:40.420 --> 00:40:43.800
knowing that I would be over my capacity limits.

592
00:40:43.880 --> 00:40:46.780
But once it's checked in, it gets to stay there.

593
00:40:48.140 --> 00:40:52.860
And so I would max out my capacity in August and September

594
00:40:52.860 --> 00:40:55.060
and make sure that inventory was there

595
00:40:55.640 --> 00:40:58.740
knowing I was gonna eat it a little bit on the overages,

596
00:40:59.560 --> 00:41:01.820
but that I wasn't gonna sell out in January

597
00:41:01.820 --> 00:41:04.600
because the problem is then you don't have enough inventory

598
00:41:04.600 --> 00:41:06.520
to get you to the other side of Chinese New Year,

599
00:41:06.940 --> 00:41:09.100
which is the other factor that you bump into

600
00:41:09.160 --> 00:41:10.840
right away after the holidays.

601
00:41:11.020 --> 00:41:13.960
And so you gotta thread a needle in the spaces

602
00:41:14.080 --> 00:41:16.020
where you can do it.

603
00:41:16.080 --> 00:41:19.420
And it takes a second to realize all of that stuff.

604
00:41:19.480 --> 00:41:21.660
It's just part of the learning process.

605
00:41:21.800 --> 00:41:23.580
And then, okay, forget about the fact

606
00:41:23.580 --> 00:41:25.300
that then you need to have the capital

607
00:41:25.300 --> 00:41:28.880
to make that big order and ship a big order,

608
00:41:29.820 --> 00:41:31.200
which it's tricky.

609
00:41:31.640 --> 00:41:35.080
And so, and everybody's sales patterns

610
00:41:35.220 --> 00:41:37.000
and everybody's trends are gonna shift,

611
00:41:37.400 --> 00:41:38.640
especially in those first couple of years.

612
00:41:38.760 --> 00:41:40.040
So it's really hard to guess.

613
00:41:40.640 --> 00:41:42.000
And you don't wanna overspend

614
00:41:42.000 --> 00:41:43.480
and you don't wanna over front load

615
00:41:43.480 --> 00:41:46.440
and you don't wanna end up paying long-term storage fees.

616
00:41:46.500 --> 00:41:48.820
And I've made all of those mistakes.

617
00:41:48.820 --> 00:41:52.140
And, you know, it took time

618
00:41:52.160 --> 00:41:55.200
to really kind of figure out the rhythm of it all.

619
00:41:55.200 --> 00:41:59.140
And so, you know, it's intensely frustrating,

620
00:41:59.240 --> 00:42:02.200
especially when you're leaving sales on the table,

621
00:42:02.900 --> 00:42:04.680
knowing there's sales there for you

622
00:42:04.680 --> 00:42:07.880
that you're not gonna be able to convert

623
00:42:07.940 --> 00:42:11.500
because it just is the nature of the beast

624
00:42:11.500 --> 00:42:12.600
at this time of year.

625
00:42:12.860 --> 00:42:16.200
And, you know, it was very frustrating.

626
00:42:17.000 --> 00:42:18.580
But there's a solution.

627
00:42:19.260 --> 00:42:21.920
And, you know, it just, it's something that needs time.

628
00:42:22.540 --> 00:42:27.400
So I just offer that as sort of a reflection on,

629
00:42:27.580 --> 00:42:29.720
you know, that this takes a second sometime

630
00:42:29.720 --> 00:42:31.900
to figure out where the spaces are

631
00:42:31.900 --> 00:42:34.820
because it does feel at this time of year

632
00:42:34.820 --> 00:42:37.380
like Amazon is setting you up to fail.

633
00:42:37.960 --> 00:42:41.460
And I definitely relate to that feeling.

634
00:42:42.480 --> 00:42:45.340
But you'll learn, it's all good information.

635
00:42:45.340 --> 00:42:47.220
I knew that, I mean,

636
00:42:47.240 --> 00:42:49.420
my stuff was supposed to be there in October

637
00:42:49.780 --> 00:42:53.580
and I knew that this was all gonna be a mess.

638
00:42:53.740 --> 00:42:57.660
I have it all set up to do FBM for my 3PL.

639
00:43:00.460 --> 00:43:04.320
So that wasn't gonna necessarily be the issue.

640
00:43:05.060 --> 00:43:06.980
But this time of year, yeah.

641
00:43:06.980 --> 00:43:09.980
It's just like, it just intensifies the need

642
00:43:09.980 --> 00:43:13.780
to have everything in place every day

643
00:43:13.780 --> 00:43:15.640
because you're losing all these sales

644
00:43:15.640 --> 00:43:17.240
and you can't think about it that way

645
00:43:17.240 --> 00:43:18.760
because you drive yourself crazy.

646
00:43:19.620 --> 00:43:19.840
Yeah.

647
00:43:21.080 --> 00:43:24.460
And the other thing I'll say just as an observation too

648
00:43:24.600 --> 00:43:27.400
is it's okay to reflect on

649
00:43:27.400 --> 00:43:29.440
as you expand your business model,

650
00:43:29.720 --> 00:43:31.220
as you expand what you're doing

651
00:43:31.220 --> 00:43:33.740
and the direction you're going with your business,

652
00:43:34.100 --> 00:43:38.940
it's okay to reflect on whether the Amazon part of that

653
00:43:38.940 --> 00:43:41.480
is where you're going, you know?

654
00:43:42.020 --> 00:43:42.880
And that's okay.

655
00:43:43.560 --> 00:43:45.900
Maybe that's not what you're gonna do yet.

656
00:43:46.180 --> 00:43:47.960
Maybe your time and energy is better spent

657
00:43:47.960 --> 00:43:51.100
developing your other services and your other verticals

658
00:43:51.100 --> 00:43:52.780
that you're integrating into the business.

659
00:43:53.060 --> 00:43:54.680
And so reflecting on,

660
00:43:54.760 --> 00:43:58.560
a good CEO also cuts their losses early.

661
00:43:59.620 --> 00:44:01.540
There's that side of it too.

662
00:44:02.080 --> 00:44:06.740
And so being able to really reflect on the why,

663
00:44:06.920 --> 00:44:08.860
the bigger why of where you're bought,

664
00:44:09.080 --> 00:44:11.140
what you're developing for your business

665
00:44:11.140 --> 00:44:14.080
and where your time, energy and resources are best spent.

666
00:44:14.960 --> 00:44:17.440
It's okay also to reflect on,

667
00:44:17.800 --> 00:44:20.340
do I wanna keep going this direction with the Amazon stuff?

668
00:44:20.660 --> 00:44:23.560
Because it is a whole other animal.

669
00:44:24.400 --> 00:44:26.980
Like it is a literally its own jungle

670
00:44:26.980 --> 00:44:28.360
that you tend on this side

671
00:44:28.360 --> 00:44:31.400
that really doesn't connect too much to the other stuff.

672
00:44:31.460 --> 00:44:35.420
If you're developing services or your funnels

673
00:44:35.420 --> 00:44:36.920
and all of those kinds of things,

674
00:44:36.960 --> 00:44:39.900
it's a wonderful little add on to all of that stuff.

675
00:44:39.900 --> 00:44:44.200
But like, even with the success that I've had on Amazon,

676
00:44:44.460 --> 00:44:45.500
I have paused and went,

677
00:44:46.200 --> 00:44:48.860
is this even relevant to what this other thing I'm doing?

678
00:44:49.140 --> 00:44:51.900
And that's an important thing as a CEO to reflect on.

679
00:44:52.600 --> 00:44:54.460
You can spread yourself too thin

680
00:44:54.640 --> 00:44:58.900
and then not put the energy and the time

681
00:44:58.900 --> 00:44:59.980
into the thing that you really are.

682
00:45:00.000 --> 00:45:04.140
passionate about developing. So I just want to offer that as, as,

683
00:45:04.200 --> 00:45:08.800
you know, an option as as an observation. And, you know, we're

684
00:45:08.800 --> 00:45:12.440
all sort of pivoting into these sort of different ideas now

685
00:45:12.660 --> 00:45:18.860
after Colorado, and I think that it's okay to ask the question.

686
00:45:19.880 --> 00:45:23.840
Yeah, I like them to build off what Christie said, you're,

687
00:45:24.220 --> 00:45:26.220
you're kind of saying like, you get to decide like what

688
00:45:26.220 --> 00:45:30.980
successes. And to me, it's like, when you're thinking about

689
00:45:30.960 --> 00:45:34.800
that, you know, when you look forward to this next, maybe six

690
00:45:34.800 --> 00:45:38.900
weeks, or if you want to look further into q1, like, what

691
00:45:38.900 --> 00:45:42.240
would you need to do? Or what would need to happen for you to

692
00:45:42.240 --> 00:45:47.400
feel proud and like secure and confident in you like in who you

693
00:45:47.460 --> 00:45:51.900
are, period. Okay, there's like that layer like that top layer.

694
00:45:52.460 --> 00:45:59.200
Like, okay, like, if my for me, if it like, I don't know, just

695
00:45:59.200 --> 00:46:02.100
an easy one, it would be like, if it's perseverance, like if I

696
00:46:02.100 --> 00:46:05.560
need to feel like I have a sense of like, okay, a good one for me

697
00:46:05.560 --> 00:46:09.720
would be like finishing like when I start like, not, you

698
00:46:10.560 --> 00:46:17.720
know, maybe like, not allowing my emotions or whatever to make

699
00:46:17.720 --> 00:46:20.580
me jump around a lot, you know, that's like, okay, that's my

700
00:46:20.580 --> 00:46:23.240
priority. So like, what does that look like at the business

701
00:46:23.600 --> 00:46:29.160
level, in the next six weeks, or, you know, into q1? And then

702
00:46:29.160 --> 00:46:32.360
also with what Corinne is saying, make and then that, that

703
00:46:32.360 --> 00:46:35.120
forces you to evaluate what you're also doing the business,

704
00:46:35.020 --> 00:46:39.100
like, are you spread yourself too thin? Or do I pivot this

705
00:46:39.100 --> 00:46:42.640
way? Is it time to put this down? Is it you know, like, it

706
00:46:42.640 --> 00:46:45.540
all feeds into one another. So I think that's like a great, I

707
00:46:45.540 --> 00:46:48.020
think everyone's feedback was fantastic. I definitely took

708
00:46:48.020 --> 00:46:52.680
something from everybody. Thank you, everyone for sharing. We

709
00:46:52.680 --> 00:46:54.200
chatted like almost the whole time.

710
00:46:56.160 --> 00:46:59.120
Goes by so fast when we have these kinds of conversations.

711
00:47:02.820 --> 00:47:06.140
Corinne, I didn't get to ask you, you put seven. Why did you

712
00:47:06.140 --> 00:47:06.640
put seven?

713
00:47:07.620 --> 00:47:10.340
I mean, mostly because I'm not in Tahiti anymore.

714
00:47:13.440 --> 00:47:16.520
How can I be 10? I can't. It's not possible.

715
00:47:19.160 --> 00:47:24.560
Um, how was it? Here? Oh, I mean, it was like, I got I'm

716
00:47:24.560 --> 00:47:25.420
moving there now.

717
00:47:27.580 --> 00:47:31.620
But it was it was fantastic. It's so pretty there. I didn't

718
00:47:31.620 --> 00:47:33.940
even rained a couple days. I don't care. It was still

719
00:47:33.780 --> 00:47:37.440
pretty. No, I had a really good time. It was good. And I did

720
00:47:37.440 --> 00:47:41.620
get some work done too. And, you know, it was it was good. Much

721
00:47:41.620 --> 00:47:48.000
needed, for sure. But no, I mean, seven's good to me. I

722
00:47:48.720 --> 00:47:52.460
not to bore everyone with the day to day of mine, but like,

723
00:47:52.460 --> 00:47:54.960
I'm just dealing with some stuff in the business. That's like not

724
00:47:54.960 --> 00:48:00.580
the fun part for me. I'm not getting to sit in my 20% a ton

725
00:48:00.580 --> 00:48:04.040
right now, because I'm dealing with some stuff. And, you know,

726
00:48:04.040 --> 00:48:06.280
I had somebody that was collaborating on content with

727
00:48:06.280 --> 00:48:12.080
me. And, you know, I spent, you know, the time the last six

728
00:48:12.080 --> 00:48:17.560
weeks, building out an offer for her, and she declined it. And so

729
00:48:17.560 --> 00:48:21.140
now we're, we're parting ways on that, which is fine. It's not

730
00:48:21.140 --> 00:48:27.340
the end of the world. But it's been, you know, just a process a

731
00:48:27.340 --> 00:48:32.720
thing to process. So and then, you know, moving forward, so

732
00:48:32.720 --> 00:48:35.660
there's lots of good stuff happening too. And mostly, it's

733
00:48:35.660 --> 00:48:39.880
just there's too much to do in a day. And so I'm just trying to

734
00:48:39.880 --> 00:48:45.060
get all this like, housekeeping, legal, you know, stuff sorted,

735
00:48:45.060 --> 00:48:49.540
and then my business partner who will be coming on board with me

736
00:48:49.580 --> 00:48:53.140
officially as of January 1, she is transitioning out of her

737
00:48:53.140 --> 00:48:59.000
other job now. So that's exciting. Also can't go into

738
00:48:59.000 --> 00:49:03.460
detail, the circumstances of her exit from the job were not fun

739
00:49:03.460 --> 00:49:08.980
for her. And it was really actually a sad exit for her

740
00:49:08.980 --> 00:49:16.000
wasn't she didn't choose it. And so I've been trying to give

741
00:49:16.000 --> 00:49:19.000
her space and support her with that transition while trying not

742
00:49:19.000 --> 00:49:27.120
to be too excited for myself. And so but she's wonderful. And

743
00:49:27.120 --> 00:49:30.300
I expect you guys are going to start to see her popping up

744
00:49:30.300 --> 00:49:35.800
because she's going to be right here side by side with me in in

745
00:49:35.800 --> 00:49:39.320
my development and stuff. And she'll be coming down to Santa

746
00:49:39.320 --> 00:49:45.180
Fe or to San Diego to do my build day with Steven and she's

747
00:49:45.180 --> 00:49:51.300
coming in hot. So I'm very excited for this little window

748
00:49:51.300 --> 00:49:54.500
of time for her to transition and then for us to be able to

749
00:49:54.500 --> 00:49:57.560
start fresh really, really hit the ground running January 1.

750
00:49:58.760 --> 00:49:59.980
So you know

751
00:50:00.000 --> 00:50:05.560
So there's just some like mixed sort of feelings about everything, which would have been easier

752
00:50:05.560 --> 00:50:08.460
in Tahiti. So, you know,

753
00:50:10.200 --> 00:50:13.580
me and Karina called all the steps, she's working on her poo poo stuff,

754
00:50:13.600 --> 00:50:22.020
the poo poo stuff. That's not fun. Not fun. Gotta do it. Yeah. Our official name.

755
00:50:22.380 --> 00:50:29.620
Yeah. But, but honey bears are going really well. And I had a fun week because of the Starbucks

756
00:50:29.620 --> 00:50:37.860
effect. So that was, that was crazy. The Starbucks effect. Wait, what's the Starbucks effect?

757
00:50:38.280 --> 00:50:41.700
Well, the star, I sell a honey bear straw cup and Starbucks just came out with that

758
00:50:42.480 --> 00:50:51.140
bear straw cup. So all my traffic went bananas. Yeah. You should share a little bit about that.

759
00:50:51.280 --> 00:50:58.880
Share some of the highlights. Well, so it was a very excellent case study of relevant traffic

760
00:50:58.880 --> 00:51:05.600
on your keywords. I had all my campaigns set up, you know, my keywords, honey bear straw cup,

761
00:51:05.740 --> 00:51:10.220
honey, we're struck up for babies. And, you know, people go on Amazon and they search and they find

762
00:51:10.220 --> 00:51:15.040
the product and it's got very high buyer intent, those keywords, right? If you go on Amazon and

763
00:51:15.040 --> 00:51:18.720
search honey bear straw cup, what are you there to buy? You're there to buy a honey bear straw cup.

764
00:51:18.720 --> 00:51:22.960
You're not there to buy a straw sippy cup. You're not there to buy a baby cup. You're not there to

765
00:51:22.960 --> 00:51:27.860
buy a bot. You're there to buy a honey bear straw cup. High, high, high buyer intent, right? So

766
00:51:27.860 --> 00:51:32.620
then Starbucks comes out with a bear straw cup. So what do people start doing?

767
00:51:33.680 --> 00:51:40.620
Googling bear straw cup? Well, because I'm optimized for that, all of a sudden I have

768
00:51:40.620 --> 00:51:53.380
millions of impressions on my PPC. So my P my impressions went up 4,000% overnight and my

769
00:51:54.340 --> 00:52:04.640
tacos went up from 4% to 56% overnight. And I was like, what is happening? So

770
00:52:05.040 --> 00:52:09.960
the amount of irrelevant traffic that was clicking my ads

771
00:52:10.700 --> 00:52:21.600
on Amazon put my PPC spend off the charts. So I sold $6,000 worth of inventory on November 7th

772
00:52:21.600 --> 00:52:32.340
and I lost money. So I get on the computer and it was over the weekend and I get, I have someone

773
00:52:32.340 --> 00:52:36.540
that handles all my PPC and she usually doesn't work on the weekends. And I just threw a message

774
00:52:36.540 --> 00:52:41.660
into the Slack and I was like, dear God, Nita, please, can you just turn off all the campaigns?

775
00:52:42.480 --> 00:52:46.760
Like just turn it off. Cause it's not, these people are clicking my ads and

776
00:52:46.760 --> 00:52:52.740
nobody's buying. My conversion rate was just horrible overnight. So she turned everything

777
00:52:52.740 --> 00:52:58.700
off, but the traffic didn't subside. So the traffic was still there and I kept converting

778
00:52:59.000 --> 00:53:10.160
that traffic. So on Friday, my tacos was 56%. And on by Tuesday, my tacos was 1%

779
00:53:12.080 --> 00:53:18.720
because I was still converting, but I had turned off all my ad sales. It was insane rollercoaster

780
00:53:19.300 --> 00:53:26.680
of, of a day, but it was very, it was a great lesson in watching that traffic and managing

781
00:53:26.680 --> 00:53:33.220
that in a real time thing. And you know, it, this was an insane outlier. You could never predict

782
00:53:33.220 --> 00:53:40.140
that, but the fact that I was able to pivot that quickly and understood the PPC enough to even

783
00:53:40.140 --> 00:53:46.880
communicate to, to my person to pivot, what happened was because we turned everything off,

784
00:53:46.880 --> 00:53:54.300
but kept converting, I recovered that loss. So it was great and ended up, I ended up being quite

785
00:53:54.300 --> 00:53:59.980
profitable on those tail ends of that days. The whole thing happened. It, it, it crested and

786
00:53:59.980 --> 00:54:05.920
subsided in about six days and it's over now. And now everything's back to regular programming,

787
00:54:05.920 --> 00:54:11.940
except that now on Amazon, if you search Honeybear Straw Cup, there's like all these

788
00:54:11.940 --> 00:54:17.520
secondary listings now of people trying to get on those keywords and sell Starbucks-like cups.

789
00:54:17.700 --> 00:54:23.700
So now it's muddied the waters in terms of where the listings are landing on those keywords.

790
00:54:24.480 --> 00:54:30.060
So I haven't really turned my campaigns back on much yet and I'm still doing okay. So,

791
00:54:30.060 --> 00:54:36.620
but it looks like it's equalized, but it was, it was, it was crazy and it was fun. And it was

792
00:54:36.780 --> 00:54:42.400
like, you know, a really good lesson on, on PPC essentially.

793
00:54:43.080 --> 00:54:46.200
How is your return rate right now?

794
00:54:46.240 --> 00:54:53.620
It's slowed down. That's what I'm watching for now. So, you know, people that have bought it

795
00:54:53.620 --> 00:54:58.240
to make sort of silly Instagram videos and now are just turning around and returning.

796
00:55:00.620 --> 00:55:03.040
But here's what I take away from all of that.

797
00:55:03.740 --> 00:55:06.220
There are now four million new people

798
00:55:07.300 --> 00:55:11.220
that know that my product exists that didn't know before.

799
00:55:12.780 --> 00:55:15.040
So the takeaway from that is something

800
00:55:15.040 --> 00:55:16.900
that I can't measure eventually.

801
00:55:17.180 --> 00:55:19.040
I can't, I could never go ask all of these people,

802
00:55:19.200 --> 00:55:21.660
but there are a heck of a lot more people now aware

803
00:55:22.400 --> 00:55:25.660
that these straw cups exist and, you know,

804
00:55:25.660 --> 00:55:27.160
maybe they'll have babies one day

805
00:55:27.160 --> 00:55:29.000
and come back and buy them.

806
00:55:31.640 --> 00:55:33.880
So anyway, so that was a wild week.

807
00:55:35.820 --> 00:55:37.180
With our last minute,

808
00:55:38.120 --> 00:55:40.080
does anyone, like, do you wanna go around the room?

809
00:55:40.320 --> 00:55:42.000
Mikaela, I had never seen your product before in Colorado

810
00:55:42.000 --> 00:55:44.540
and I've been seeing it on TikTok in the past two weeks.

811
00:55:44.560 --> 00:55:45.240
That's so funny.

812
00:55:45.560 --> 00:55:46.360
Well, that's why,

813
00:55:46.380 --> 00:55:47.540
because everybody started making,

814
00:55:47.680 --> 00:55:49.320
this is my broken down Starbucks bear.

815
00:55:51.220 --> 00:55:53.520
Does anyone like wanna give like a quick little,

816
00:55:53.740 --> 00:55:55.240
like, just takeaway from today's call?

817
00:55:55.300 --> 00:55:56.020
We've got about a minute,

818
00:55:56.140 --> 00:55:57.260
so it's gonna have to be quick.

819
00:55:58.980 --> 00:56:03.660
Maybe everybody, I don't know.

820
00:56:04.920 --> 00:56:05.960
I'm really grateful, Corinne,

821
00:56:05.980 --> 00:56:07.880
you shared today about pivoting

822
00:56:07.880 --> 00:56:10.120
and about like just your experience

823
00:56:10.120 --> 00:56:12.440
because it really teaches me that I can,

824
00:56:13.000 --> 00:56:14.000
that problems are gonna arise

825
00:56:14.000 --> 00:56:17.160
and that there's a solution and that we could pivot

826
00:56:17.160 --> 00:56:20.400
and like with time, with experience, we can learn

827
00:56:21.000 --> 00:56:22.660
and to just keep moving forward.

828
00:56:22.980 --> 00:56:25.920
And I needed to hear that today, so thank you.

829
00:56:27.220 --> 00:56:28.200
You're welcome.

830
00:56:28.460 --> 00:56:30.540
One of my core mantras is just keep going.

831
00:56:32.080 --> 00:56:33.400
Just keep swimming.

832
00:56:34.000 --> 00:56:36.560
Just keep swimming, just keep swimming.

833
00:56:41.980 --> 00:56:43.680
I just, I need to,

834
00:56:46.280 --> 00:56:53.160
I need to really pray and meditate on where things are going

835
00:56:53.160 --> 00:56:58.420
because I'm at this crossroads in my other job too

836
00:56:58.420 --> 00:57:01.980
and trying to figure out where to put my time and energy

837
00:57:02.000 --> 00:57:04.540
and I'm still figuring that out,

838
00:57:04.540 --> 00:57:06.980
which makes these kinds of decisions harder

839
00:57:06.980 --> 00:57:09.000
until I make a decision on that.

840
00:57:11.080 --> 00:57:12.760
That's good clarity though.

841
00:57:12.880 --> 00:57:14.000
Good clarity to have.

842
00:57:19.520 --> 00:57:20.820
Every once in a while,

843
00:57:20.820 --> 00:57:23.180
it's really important to revisit your why.

844
00:57:24.640 --> 00:57:25.920
Update it.

845
00:57:27.040 --> 00:57:28.520
It's a dynamic thing.

846
00:57:28.700 --> 00:57:31.380
It's not always the same all the time

847
00:57:31.540 --> 00:57:34.660
and what motivated you to start might not,

848
00:57:35.360 --> 00:57:36.040
might've changed.

849
00:57:37.140 --> 00:57:41.680
So, it's a good exercise to do on a regular basis, I think.

850
00:57:41.880 --> 00:57:43.900
I've definitely practiced that.

851
00:57:45.560 --> 00:57:47.240
Even if it's just to reinforce

852
00:57:47.240 --> 00:57:49.780
that you're still on the road that you wanna be on.

853
00:57:50.540 --> 00:57:55.640
Here's like, yeah, checking in with myself, about myself.

854
00:58:01.220 --> 00:58:04.400
I think one of my takeaways from today is,

855
00:58:04.560 --> 00:58:08.440
there's like no black and white answer for anything.

856
00:58:08.740 --> 00:58:12.320
There's a lot of decisions that you make along the path

857
00:58:13.660 --> 00:58:16.760
and you can take a break.

858
00:58:17.060 --> 00:58:18.540
You can hammer forward.

859
00:58:18.540 --> 00:58:20.020
You can walk away.

860
00:58:20.580 --> 00:58:23.120
You get to decide and you get to choose.

861
00:58:23.640 --> 00:58:26.480
And that choice today might be different tomorrow

862
00:58:26.480 --> 00:58:28.040
and the next day, the next day,

863
00:58:28.100 --> 00:58:30.060
depending on the energy level that you're bringing.

864
00:58:30.720 --> 00:58:32.460
And I think that it's like,

865
00:58:33.040 --> 00:58:37.200
there's a space for everything to be acceptable.

866
00:58:37.520 --> 00:58:40.140
I don't have to grind every single day.

867
00:58:40.340 --> 00:58:42.200
Not every day has to be like tough.

868
00:58:42.560 --> 00:58:44.060
Some days could just be like,

869
00:58:44.100 --> 00:58:46.400
I'm gonna let that simmer kind of day.

870
00:58:46.400 --> 00:58:48.640
So, yeah.

871
00:58:50.720 --> 00:58:54.240
Mikayla's taking some Mary Kay energy with her.

872
00:58:57.500 --> 00:58:59.580
Ooh, gonna be a new thing, new persona.

873
00:59:00.140 --> 00:59:01.140
Love it.

874
00:59:02.240 --> 00:59:04.300
Let's see, my takeaway, I don't know.

875
00:59:04.400 --> 00:59:05.700
I like hearing from everybody today.

876
00:59:06.320 --> 00:59:07.940
Like hearing everybody's perspective.

877
00:59:08.360 --> 00:59:11.200
I like hearing everyone's little wisdom and nuggets

878
00:59:11.200 --> 00:59:13.540
on knowledge, on just even business related things.

879
00:59:13.560 --> 00:59:15.780
Like I'm learning stuff too, listening to you guys.

880
00:59:15.780 --> 00:59:20.920
I definitely am not an expert on anything really.

881
00:59:22.300 --> 00:59:24.500
So, it's fun to hear from all of you.

882
00:59:25.140 --> 00:59:26.780
And yeah, it was a good call.

883
00:59:27.220 --> 00:59:28.700
Good, good stuff.

884
00:59:28.820 --> 00:59:29.880
I love it.

885
00:59:29.980 --> 00:59:32.780
All right, guys, I've gotta go to my team meeting.

886
00:59:33.220 --> 00:59:34.900
So, I'm gonna have to say goodbye.

887
00:59:35.100 --> 00:59:36.300
But don't forget, every Tuesday,

888
00:59:36.460 --> 00:59:38.620
we are here now for office hours.

889
00:59:40.140 --> 00:59:44.000
Yeah, and I'll see everyone on your call with me for sure.

890
00:59:44.660 --> 00:59:46.400
Bye guys, have a good day.

891
00:59:46.460 --> 00:59:47.080
See you soon.
